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Opinew Review (2026): Support, Pricing, Features, & More!

Jaques Cilliers - Writer for KeepShoppers
By Jaques Cilliers
Kirsty Macdougall - Editor for KeepShoppers
Edited by Kirsty Macdougall
KeepShoppers Logo
Fact-check by Staff Editor

Updated November 17, 2023

Our team tests eCommerce apps and publishes reviews that are unbiased and not influenced by payments we receive from some of the app developers.

Opinew Review Cover Image

Customer reviews and user-generated content (UGC) provide the social proof you need to build your store's credibility. Almost 9 out of 10 global shoppers (89%) report that reading product reviews is an integral part of their buying journey. What's more, product pages with reviews have shown a massive 354% increase in conversions compared to pages without reviews.

However, merchants frequently face stumbling blocks when collecting and displaying customer reviews, like the possibility of showcasing negative reviews first, low review counts, and review apps slowing down their store speed. Thankfully, the product review app, Opinew, offers solutions to these challenges.

Learn about its capabilities, pricing plans, pros and cons, and more in our in-depth review of the app. We'll help you decide if Opinew is the best product review app for your online store.

Opinew Review Cover Image


Pros


  • User-friendly interface
  • Wide range of features
  • Customizable widgets to match branding
  • 24/7 live chat support
  • Extensive integrations with popular apps
  • Lightweight app to improve SEO

Cons


  • Free plan has limited imports & request emails
  • Some report that code remains after uninstallation

Opinew

4.9/5(1,465 reviews)




Best For

A valuable app for e-commerce stores of all sizes, Opinew offers a variety of plans to suit different business needs. While any store will benefit from using the app, direct-to-consumer (D2C) brands, especially those in fashion and electronics, can expect to reap the biggest rewards from this review app. These industries rely heavily on social proof to build trust and influence purchasing decisions, making Opinew an ideal choice to increase their sales.

» If you're eager to rev up your sales, check out these great sales-boosting apps

Overview of Features



Bulk Review Import

Opinew's review import feature allows users to easily import reviews from popular marketplaces like Amazon, eBay, and AliExpress, and other review apps like Judge.me and Yotpo. With one-click bulk import initiation, Opinew's automatic syncing saves time and effort, ensuring that you don't leave out any of your stellar customer reviews from other platforms.

Automatic Review Requests

Opinew's review request feature allows store owners to automate the request process by sending the customer an email or SMS asking for a review. The convenient drag-and-drop editor lets you customize email content to match your tone and branding. Additionally, Opinew enables merchants to send printed QR codes along with their shipments, providing a convenient way for customers to leave reviews. To encourage shoppers to give reviews, you can also send them coupons as incentives.

Review Display Widgets

Opinew offers 8 customizable and professionally designed widgets. Using a sales funnel, these widgets are perfect for targeting the different stages of the customer journey, such as homepage reviews, stars on product pages, and dedicated review pages. The widgets are highly customizable, allowing you to tailor their look and feel to match your brand image. In addition, analytics track each widget's performance, offering insights into which widgets are performing best to help you improve your overall marketing strategy.

Opinew Review Widgets


Smart Reviews

Opinew's smart reviews feature automatically presents the reviews with the highest conversion rates first. With its advanced AI technology, the app displays certain reviews based on each customer's location and preferences, maximizing your sales potential. On the other hand, if you have less favorable reviews, these will be automatically moved further down the list, giving you peace of mind that negative reviews aren't harming your conversions.

SEO Boost

Opinew includes several functionalities to improve your store's search engine optimization (SEO). Rich snippets that display additional information, such as ratings and number of reviews in search engine results, can help improve click-through rates. Additionally, Opinew functions as an image optimization app, compressing review images and videos and employing lazy loading. What's especially great is that, unlike other review apps, Opinew won't slow down your page loading speed. All of these features work together to help improve your store's visibility in search results and drive more traffic to your website.

» Head to our picks of the best SEO apps to boost traffic & reach more potential customers

Plans & Pricing

Opinew offers store owners a free plan, 3 paid plans, and the option of a customized enterprise plan. Each comes with a 14-day free trial period, and you'll get a generous 17% discount if you opt for an annual subscription.

Opinew Plans & Pricing


Free

The free plan offers key features to help you get started with review management, including review import, email requests, and customizable widgets. This plan is entirely free, but bear in mind that there are limits to the number of email review requests and review imports it supports.

Starter

Opinew's Starter plan offers features for businesses that require more advanced review management. In addition to review imports, email requests, and customizable widgets, the Starter plan includes features like rich snippets, image optimization, and fast page speed. It comes at an affordable price of $19 a month.

Growth

As the name suggests, Opinew's Growth plan targets stores looking to expand their review management efforts. The Growth plan offers all the features in the Starter plan, as well as advanced features such as AI-powered personalized review display, bulk imports, and integrations with other popular review apps. It also provides access to analytics for tracking widget performance. These services come at a rate of $89 per month.

Advanced

At $199 a month, Opinew's Advanced plan is tailored for businesses seeking comprehensive review management capabilities. In addition to all the features available in the Growth plan, the Advanced plan has benefits such as custom domain support, priority email support, and the ability to send printed QR codes with shipments. It also includes advanced analytics and reporting capabilities for detailed insights.

Enterprise

Opinew's Enterprise plan is designed for large businesses with more complex review management needs. The Enterprise plan provides all the features of the Advanced plan and offers dedicated account management, custom onboarding, and priority live chat support. Opinew also offers custom integrations and advanced customization options to meet your specific business needs. The Enterprise plan offers flexible pricing options to suit the needs of any store, and monthly fees start at $499.

Opinew

4.9/5(1,465 reviews)




Integrations

Opinew Integrations


Opinew offers a wide range of valuable integrations that can be categorized into the following groups:

  • Page builders: Integrate seamlessly with popular page builders like PageFly and GemPages to optimize and enhance your store's visual design and layout.
  • Marketing tools: Integrate with marketing automation platforms like Klaviyo to leverage customer data for targeted email campaigns and personalized marketing strategies.
  • Other review apps: With this integration, you can easily import your data from other popular review apps like Loox.
  • Loyalty apps: Integrate loyalty programs, such as Smile.io, to reward and retain customers, fostering long-term customer relationships and repeat purchases.
  • Search & Filtering: With integrations with apps like Fast Simon, you can enhance search functionality and provide advanced filtering options, allowing customers to find products more efficiently.
  • Customer support: Integrate with customer support apps like Gorgias to streamline customer communication and provide efficient support across channels.
  • SEO & rich snippets: Optimize your store's SEO by integrating with tools like JSON-LD for SEO that generate structured data and rich snippets for search engine visibility.
  • Other tools: Seamlessly connect with additional platforms such as Google Shopping, Weglot for multilingual support, and Facebook for social media integration.

Usability

Opinew's setup process is straightforward and only takes around 15 minutes to complete. The app's user interface is intuitive and easy to navigate, making it accessible for users with varying levels of technical expertise.

One of the key advantages of Opinew is its automated workflows, which streamline the review collection and publishing process. Once set up, the app automatically sends review requests to customers and allows them to submit reviews directly on the website. The app also enables store owners to automate review moderation, ensuring that only relevant and appropriate reviews are displayed.

The app is also specifically designed to be lightweight and won't slow down your site speed. In fact, it's the most lightweight review app on Shopify.

» If slow loading times are an issue for you, check out these top-rated speed optimization apps

Support

Opinew provides a range of customer services, including:

  • 24/7 live chat support: Users can access live chat support anytime to get help with issues they encounter while using the app.
  • One-on-one migration & widget installation walkthrough: Opinew offers personalized support to help users migrate their existing reviews from other platforms and install the app's widgets on their site.
  • Priority support: Users on the Advanced plan have access to priority support, which means their inquiries will be handled first in the support queue.
  • Dedicated customer success manager: Users on the Enterprise plan have a dedicated customer success manager who provides personalized support and guidance.

In addition to these services, Opinew offers a range of helpful resources, like:

  • Onboarding video tutorials: These guide users through the setup process and show them how to use the app's features.
  • Case studies: Real-life success stories showcase the app's effectiveness and provide inspiration on how to use it effectively.
  • Blog: The app's blog provides valuable insights into best practices for using customer reviews to drive engagement and conversions.
  • Help center: The app's help center contains a range of articles and resources to help users troubleshoot common issues and get the most out of the app.
  • FAQs: The app's FAQs section provides quick answers to common questions users may have about the app's features and functionality.

Open New Marketing Doors With Opinew

Incorporating product reviews on your Shopify store can have numerous benefits, including increasing credibility, boosting conversions, and decreasing customer returns.

By leveraging Opinew's features and resources, you can effectively collect and display customer reviews on autopilot. It's an essential marketing tool that sets itself apart from other product review apps with its user-friendly interface, automated workflows, lightweight design, and personalized support.

Open yourself up to a new marketing avenue with Opinew, and you'll soon gain the trust of your customers, enhance your online reputation, and drive engagement and sales.

» Looking for more ways to generate user content? Take a look at our selection of the best social-proof apps

Opinew

4.9/5(1,465 reviews)



Opinew Review (2026): Support, Pricing, Features, & More!

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Out-of-Stock Police: Best Inventory Management App for Shopify?

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Parcel Panel Review (2026): Features, Integrations, Pricing, & More!

Research shows that 69% of online shoppers rank the ability to track their orders as one of their top three considerations when making a purchase. This means that order tracking is an essential part of the customer experience. However, for merchants, managing order tracking can be challenging, with issues like delayed shipments, lost packages, and inaccurate information. It can also be time-consuming to respond to customers' questions about where their orders are. If you're an online retailer struggling with order management, look no further than Parcel Panel—a user-friendly solution designed specifically for simplifying operations and addressing these challenges. After thorough research and testing, we've compiled a review of the app to unpack its key features, pricing, integrations, shortcomings, and more to help you decide whether Parcel Panel is an app worth investing in. Best For Parcel Panel is a valuable app for any e-commerce store looking to manage and track their shipments more effectively. It's also useful for any store looking to save time by automating customer order updates. For this reason, if you use dropshipping or ship high volumes of packages, Parcel Panel will save you significant time and resources, allowing you to focus on other aspects of running your store. ProsEasy to set up & useReal-time tracking information on an internal pageCustomizable tracking page & notificationsExcellent customer service & supportAffordable pricing plansConsFree plan supports a limited number of ordersEmail integrations only available with more expensive plans » Parcel Panel is just one app to help with dropshipping. Check out more great dropshipping apps for your store Overview of Features All-in-One Order Tracking Parcel Panel's order tracking database provides real-time and automatic sync, tracking, and updates. It supports 1090 carriers, including FedEx, UPS, DHL, and many other leading carriers. With its smart dashboard, you can get a comprehensive overview of all your orders in one place. It provides eight color-coded shipment statuses to keep you fully informed of each order's progress. Branded Tracking Page Parcel Panel allows you to create a customized tracking page that matches your brand identity, as shown in the image below. This means you can send customers back to your site instead of third-party tracking websites. Customers can track their orders via order or tracking number, and the page includes info like estimated delivery time, order status, and map coordinates. It even has automatic page translation for a truly superior customer experience. Automated Shipping Notifications The app automatically sends email notifications to customers based on six smart notification triggers. There's an email editor that allows you to customize these notifications to your liking. 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Enterprise For high-volume companies that need a customized and dedicated tracking solution, the Enterprise plan is the best option. You can get a dedicated tracking channel for your store, a monthly account review with an expert, custom integration with any app or platform you need, and exclusive support from the Parcel Panel team. With a monthly fee of $399 to $709, you'll receive a quota of between 25,000 and 50,000 orders. Integrations Parcel Panel integrates with Shopify, Shopify Plus, and WooCommerce (with more leading e-commerce platforms coming soon) and has over 20 app integrations that can be divided into the following categories: Product review apps: These tools enable you to collect and display customer reviews, images, and videos on your tracking page, increasing trust and social proof. Loox and Judge.me are two such apps.Email marketing apps: These apps, like Klaviyo, allow you to send automated emails and SMSes to customers based on the status of their orders, such as shipping confirmation, delivery notification, and feedback requests.Translation apps: These apps help you translate your tracking page into multiple languages, which can improve your customer satisfaction and retention. An example app is Weglot.Page builder apps: Integrations with apps like PageFly allow you to customize your tracking page with drag-and-drop elements, such as banners, widgets, and buttons.Loyalty & rewards apps: Apps like Growave can assist you in creating loyalty programs that reward your customers for their purchases, referrals, reviews, etc.Helpdesk apps: These tools help you provide customer service and support through live chat, email, and phone. Zendesk is an example. Usability Usability is a big deal when it comes to apps. You don't want to spend hours figuring out how to use an app that's supposed to make your life easier. Fortunately, Parcel Panel is a breeze to use. Setup is quick and easy, and you don't need any coding knowledge to get started. As you can see below, the user-friendly interface is clean and easy to navigate. The analytics dashboard also has a simple design, making data interpretation that much easier. It fits all Shopify themes, and the adaptive interface suits all devices. Support One of the best things about Parcel Panel is their knowledgeable and responsive support team and abundant resources. They offer: 24/7 live chat support in multiple languages: Whether you need help with tracking, shipping, or anything else, they are always ready to assist you. And yes, they speak your language.Email support: If you prefer to communicate via email, you can send them your queries and expect a prompt and helpful reply.Dedicated support with the Enterprise plan: Assuming you have a large or complex business, you can get access to a dedicated support agent who will know your account inside out and provide personalized solutions.Expert install service for onboarding: This service is available for free on request if you need help setting up Parcel Panel on your store.Help center (guides & articles): You can browse their extensive help center that covers everything from installation to integration. You can also find useful tips and tricks on how to optimize your shipping experience.Blog: Granted that you want to stay updated on the latest news and trends in the e-commerce and shipping industry, you can follow their blog, which features insightful articles and case studies. Make Great Post-Purchase Service Part & Parcel of Your Store Now that you know all about Parcel Panel's features and pricing plans, you might be wondering if it's worth it. Despite some shortcomings, like having a limited free plan, Parcel Panel has some powerful features that make it an excellent choice for online store owners. One of the standout features is its ability to increase customer lifetime value by providing exceptional post-purchase service that results in happy customers who return to your store. » If you're looking to improve other aspects of your shipping, head to our top choices of orders & shipping apps