keepshoppers logo
Community
Sign In

Smile.io Review (2025): Pricing, Integrations, Support & More

Ali Shah - Writer for KeepShoppers
By Ali Shah
Michelle Meyer - Editor for KeepShoppers
Edited by Michelle Meyer

Updated November 17, 2023.

Our team tests eCommerce apps and publishes reviews that are unbiased and not influenced by payments we receive from some of the app developers.

Smile.io_Shopify app_cover image

E-commerce is a competitive market and an effective tactic to increase your average order value and overall sales is loyalty and rewards programs. These offer different benefits to your customers and incentivize them to stay loyal to your brand. Consider that 71% of customers consider their membership to a loyalty program as integral to their relationship with a brand, meaning your customer retention can jump by 5% and overall sales can increase by 25%.

There is a wide array of apps available to make managing loyalty and rewards programs convenient. Smile.io is a highly-rated Shopify app that aims to help you make first-time customers forever customers by letting you build your own loyalty and rewards programs.

Let's take a closer look.

Smile.io_Shopify app_cover image


Pros


  • Highly customized
  • Provides detailed analytics
  • User-friendly
  • Offers multiple reward options

Cons


  • Can be complex for beginners
  • Limitations on free plan
  • Requires ongoing maintenance and updates

What Is Smile.io?

Smile.io is a customer loyalty platform that helps businesses create and manage loyalty and rewards programs effectively for their customers. Businesses can customize rewards and points to encourage repeat purchases, set VIP tiers for exclusive benefits, and introduce referral programs.

Smile

4.8/5(5,042 reviews)



Best For

Smile.io works best for small to mid-sized businesses, especially if you use Shopify as your e-commerce platform. The app is easy to use and requires no coding skills—you can do everything from the dashboard, saving smaller businesses developer costs. Smile.io's functionalities are also fully customizable, so it's easier for small and mid-sized businesses to establish their brand identities.

Overview of Features

Loyalty Points Program

You can offer your customers loyalty points for various actions, such as joining the program in the first place, making a purchase, referring a friend, or engaging with your business on social media. Your customers can then redeem these points for rewards that include discounts, free products, or free shipping.

An additional feature we really like is the Smile Wallet. Instead of endlessly searching through their emails, your customers can view their available points in the wallet. It also updates automatically, so you and your customers don't have to keep track of points earned and spent manually.

Referral Program

The referral program can help you incentive your customers to recommend your program to their friends and family. We like that this feature has a triple pay-off: your customer, their successful referral, and your business are rewarded. Just like the loyalty program, your customers can use their points to get rewards like discounts, free products, or free shipping.

Additionally, because Smile.io can integrate with different email programs, you can easily keep your new and current customers up to date.

VIP Program

Make your customers feel like stars with Smile.io's VIP program by offering exclusive rewards and benefits. You can create tiers within the program and encourage your customers to keep on climbing the ranks with automatic rewards each time they reach a new tier, including free products, discounts, or the option to earn points faster.

As an added push, you can set milestones for your customers, including time limits, to create a sense of urgency and inspire action.

Plans & Pricing

Smile.io offers four different plans to Shopify sellers so you can choose which one will suit your needs and budget best, including a free plan.

Smile.io pricing plan_Shopify


The free plan offers basic functionalities, including basic branding options and a limit of 200 monthly orders. The Starter Plan already gives you access to advanced branding and unlimited orders, but still restricts you to one integration. The Growth Plan introduces pop-up and point expiration features, but access to features like the VIP program and unlimited integrations only comes with the Pro Plan.

Smile

4.8/5(5,042 reviews)



Integrations

Smile.io offers integrations over a wide range of platforms to give your business a stable position such as:

  • Email & SMS marketing: Klaviyo, Mailchimp, HubSpot, SMS Bump.
  • Customer reviews: Reviews.io, Judge.me, Stamped.
  • Customer service: Gorgias.
  • Forms: Privy.
  • Business intelligence: Glew.io.

Usability

Smile.io has a user-friendly interface that allows you to easily manage your loyalty programs and track customer engagement. Along with a fast setup time, the app also offers customization options that help you tailor your programs according to your specific needs.

And because Smile.io offers seamless integrations with popular e-commerce platforms like Shopify, Mailchimp, and Klaviyo, it makes it easy to incorporate your programs into existing marketing and sales strategies.

Support

Smile.io's robust support system has a 24/7 available support team. You can also refer to other resources, including e-books, industry guides, and research papers. Additionally, Smile.io regularly publishes and updates blogs and holds Q&A sessions to discuss new trends and new platform functionalities. Plus, a demo video is always available to help beginners. These resources mean you feel confident and that Smile.io has your back.

Give Your Customers a Reason to Smile

In a nutshell, Smile.io simplifies the process of creating and managing a loyalty program by offering features such as point programs, referral programs, and VIP programs, all in one platform. The key benefits you can get from loyalty and rewards program include improved customer engagement, higher average order value, and increased customer lifetime value. Due to its user-friendly dashboard and helpful resources, it is no wonder more than 100,000 businesses rely on Smile.io to keep their customers happy and engaged with a comprehensive loyalty program solution.

Smile

4.8/5(5,042 reviews)



Smile.io Review (2025): Pricing, Integrations, Support & More

Recommended Reviews

BeProfit App Review: Features, Pros & Cons, and More

The BeProfit app is an all-in-one profit analytics dashboard, helping ecommerce merchants keep track of their business finances and leverage data to optimize their profit and growth. BeProfit features custom reports, marketing performance insights, cohort analysis and more. ProsAvailable on Shopify and other top eCommerce platformsMake data-driven decisions with actionable insightsSeamlessly auto-syncs with Facebook, Pinterest, TikTok, Snapchat, Google, and even AliExpressPresents your most\least profitable itemsProvides a UTM attribution toolConsDashboard can seem challenging to beginners What is BeProfit? BeProfit is an all-in-one profit and expense management app designed specifically for e-commerce businesses. It integrates with popular e-commerce platforms such as Shopify, Amazon, eBay, and Etsy, allowing users to track their sales and expenses in real-time. The app provides a wide range of features, including profit and loss statements, expense tracking, inventory management, and sales analytics. It also offers users the ability to create custom reports and set goals for their business. With BeProfit, e-commerce business owners can gain valuable insights into their finances and make data-driven decisions to help grow their business. Who BeProfit Is Best For Whether you own a dropshipping store, a print on demand service, or any other type of eCommerce business, BeProfit is the #1 app to track your business profits and expenses. It allows online sellers to actually understand their data, make better decisions and optimize their profitability. BeProfit Pricing Free Plan All basic plan features included, coupled with up to 30 monthly store orders. Basic Plan $25/month when billed monthly $20/month when billed yearly Pro Plan $50/month when billed monthly $40/month when billed yearly Ultimate Plan $100/month when billed monthly $80/month when billed yearly Features of BeProfit Data-Driven Reports The BeProfit app allows users to generate a wide range of reports, including: Product reports Quickly analyze key metrics like revenue, profit, COGS, and sales for all your products and services. Order reports Leverage custom order and sales reports, track orders, break down expenses, and much more. Marketing reports Effortlessly gain insight into CPC, conversion rate, and ROAS marketing costs with a simple click of a button. Custom reports For those metrics that require a more tailored approach, simply set up a custom report and start tracking taxes, accounting metrics, profit reports, and much more. UTM Attribution BeProfit’s UTM attribution wizard gives you the power to stay on top of your marketing campaigns by drilling all the way down to your ad sets and ads performance. Ad Spend Platforms BeProfit easily integrates with top advertising platforms like Facebook, Instagram, Google, Pinterest, Bing, TikTok and more, all to provide you with accurate marketing data and insights that actually translate into more profits BeProfit Ease of Use The BeProfit app is extremely easy to use, even for those who are new to it. The fresh design and the intuitively laid out user interface make it easier for users to navigate through and produce snapshots of a store’s profits, sales, and orders - all in one location. Setting it aside from many of its competitors, BeProfit also has both MT4 and MT5 connection capabilities, granting users even more functionalities and features they are unlikely to find anywhere else. Is BeProfit Worth It? BeProfit isn't simply a one-time product, it's a comprehensive profit calculator and analytics system. Again and again, the app has proven to be a fool-proof method for building a successful online store. Thanks to the app’s innovative design and wide range of features and functionalities, users can start streamlining their e-commerce business’s most tedious tasks. That way, you can continue to focus on building your business while leaving all the heavy lifting to BeProfit.

Shopify Single Sign-On (SSO): Improve Your Customers' Login Experience

In today's e-commerce landscape, conducting business on the cloud and using third-party services is the norm. As a result, users expect seamless and frictionless access from anywhere, anytime, and with any device. This is where single sign-on (SSO) login capabilities come into play. In this post, we will explore the benefits of Shopify Single Sign-On by miniOrange, an app that provides a solution to ensure an easy, secure, and efficient login to a Shopify store using a single set of credentials, all within minutes. Benefits of Shopify Single Sign-On Shopify sellers often have multiple e-commerce platforms in their business architecture. Using the Shopify Single Sign-On app, users can effortlessly log in to any of these platforms with a single set of login credentials. This eliminates the need for customers and employees to memorize different credentials for multiple applications, leading to increased staff productivity and user experience. Moreover, the app restricts users based on their behavior, like device location, time of access, the device used to access, etc., which helps prevent spammers from targeting and accessing your store. App Features & Integrations 1. Multiple Identity Providers (IDPs) The app supports multiple identity providers, including: Azure AD & Azure AD B2CAmazon CognitoOktaminiOrangePingOneGoogle Apps 2. Shopify Store as IDP Configure your Shopify Store as an identity provider and allow users to log in to any CMS platform or website using their Shopify credentials. Enable seamless single sign-on for multiple Shopify stores using one of them as the identity provider. 3. Attribute Mapping Attribute mapping allows the service provider to retrieve the necessary information from the identity provider and apply it to the user's account in the service provider. With Shopify Single Sign-On, you can assign user roles and map user attributes from the identity provider to the service provider (SP) during authentication. 4. Supports All Standard Authentication Protocols This includes the following: SAML 2.0OAuth 2.0OpenID ConnectJWTLDAPAPI authentication 5. Security Features The app has robust security features that protect against fraud and unauthorized access. It can be customized to meet the specific security needs of the business, and it complies with PCI DSS, GDPR, and HIPAA. The app also provides multi-factor authentication (MFA), customizable login widgets, and custom requirements. 6. Other Features Compatible with Shopify Headless Stores and Hydrogen FrameworkMobile SSO integrationRestricts users from using multiple devices to access the store during SSORestrict content on SSOEasy user management to delete & update used data in real timeOffers discounts based on customers' tags Pricing Plans Shopify Single Sign-On is available to both Shopify Plus and non-Plus businesses at affordable, industry-specific (B2B or B2C) price points. For B2C Businesses Features such as unlimited SSO user creation, account linking, a fully customizable login widget, and more are included in all four payment tiers. However, each plan has its own unique elements: Standard Plan ($89/month)1,000 unique usersBasic attribute mappingPremium Plan ($129/month) This plan offers all of the Standard Plan's features, as well as:3,000 unique usersAdvanced attribute mappingAuto redirect to IDP supportUser JWT after authenticationEnterprise Plan ($149/month) This plan offers all of the features of the previous plans, as well as:4,000 unique usersAdvanced attribute mapping, including metafieldsAuto update user profileDomain-based restrictionSession persists over 24 hoursAuto-taggingProfessional Plan (requires contacting the developers) This plan offers all of the previous plans' features, as well as:4,000+ unique usersCustom advanced attribute mappingFraud prevention based on IP, device, location, and time For B2B Businesses Most of the available features, from auto-tagging and account activation to domain-based restriction and customizable login widget, are included in all four pricing options. However, there are a few that are specific to each plan: Standard Plan ($89/month)100 unique usersBasic Attribute mappingPremium Plan ($219/month) This plan offers all of the Standard Plan's features, as well as:500 unique usersAdvanced attribute mappingMultiple IDP supportedUser JWT after authenticationEnterprise Plan ($299/month) This plan offers all of the features of the previous plans, as well as:1,000 unique usersAdvanced attribute mapping, including metafieldsRedirect endpoint and single logout endpoint (SLO)Session persists over 24 hoursProfessional Plan (requires contacting the developers) This plan offers all of the previous plans' features, as well as:1,000+ unique usersCustom advanced attribute mapping Support & Ease of Use Integrating Shopify Single Sign-On by miniOrange is a straightforward process that can be completed in minutes. The app has a dedicated 24/7 customer support team that responds to queries and troubleshooting. Alternatively, you can contact them at [email protected]. Final Verdict: Should You Use Shopify Single Sign-On? Shopify Single Sign-On by miniOrange is an app that provides a seamless and secure login solution for Shopify store owners and their customers. It eliminates the need for multiple credentials and restricts unauthorized access. It supports various authentication protocols, attribute mapping, and security features compliant with industry standards. The app is available at affordable price points for both B2B and B2C businesses, and its integration is easy with 24/7 customer support. If you're interested in trying the app, you can visit their website to learn more or start your 15-day free trial.

Plixpod by Hoplix: Print-On-Demand & Dropshipping for Shopify

For marketers and creatives, there's a new go-to e-commerce platform. With the latest Plixpod app from Hoplix, retailers can establish a campaign or shop with their very own customized items. This app handles the production and shipment at zero cost or risk, and there are no limitations. Hoplix is an Italian company that has been printing personalized items for over ten years and aspires to be a one-stop-shop for everything. What Is Plixpod The Plixpod app is used to link your Shopify site to Hoplix and merge the two platforms to establish an automated operation for receiving orders. How to Create Your Shopify Store With Plixpod and Hoplix Step 1: Install the Plixpod Shopify app. Step 2: Create a campaign Create and define the product you have chosen from different categories and customize it with your design, then simply export the product to your Shopify store. Step 3: Import order When you receive your order, it is automatically imported to Hoplix, where they will handle the printing and shipping. Step 4: Track order Hoplix keeps you updated on the status of your shipped order, together with shipping codes. Delivery Hoplix currently ships to the following countries with more destinations coming soon: AustriaBelgiumCanadaDenmarkFinlandFranceGermanyIrelandItalyLiechtensteinLuxembourgSpainSwedenThe NetherlandsUnited KingdomUnited States Highlight Features More profit and better quality. Leverage Epson SureColor SC-F2000 printers with Epson UltraChrome DG inks for all direct-to-garment printing. Only Epson's UltraChrome HDR ink, the newest generation of color ink technology, is used for prints and canvas. More products are introduced every month. Users can edit the wording on items or submit a photo using a product customization tool. You can start selling printed items on Amazon, WooCommerce, and Shopify. Create a product or several items using your own design. A single sales page or a free bespoke shop are also options. On eBay, Etsy, Magento, Prestashop, and over 200 other platforms, Order Desk allows you to print on-demand items. Use APIs to automate the printing and delivery of your items on any e-commerce platform. Using a simple CSV/XLS file, you can import many orders and campaigns. Customer Support Plixpod assistance is available by email 24/7, and customer care is quick and accurate. The Verdict: Should You Use Plixpod by Hoplix? Start selling your unique design on over 100 goods with 250 variations. There are no setup or monthly fees, and there is no need to maintain products. Plixpod and Hoplix provide ideal alternatives for marketers, designers, retailers, and entrepreneurs.