Smile.io Review (2025): Pricing, Integrations, Support & More

SMSBump Review—Pricing, Features, Integrations and More!

It is estimated that a whopping 86% of the worlds population owns or uses a smartphone with usage having increased by approximately 50% since 2017. This means there is a whole lot of web surfing going on so if you're an e-commerce merchant, the world, or in this case the web is your oyster providing endless opportunities for marketing campaigns to help grow your business. As the name suggests, SMSBump: SMS Marketing & E-mail is an SMS automation marketing tool for e-commerce platforms. The tool assists online businesses in developing highly targeted SMS and e-mail campaigns while also tracking performance, facilitating campaign scheduling, sending customer retention prompts, keeping track of subscribed members, and a heap more. What Is SMSBump Best Used For? SMSBump is best for customer engagement and retention. By using SMSBump's segmentation and targeting features, users can send personalized messages to specific customer groups which may include sending automated birthday wishes, exclusive offers to loyal customers, or requesting feedback and reviews. On top of this, the app can also help with recovering potential lost sales by sending personalized reminder alerts to customers who have abandoned their shopping carts and send other time-sensitive offers for discounts and promotions. Overall, the app excels at one thing in particular and that is helping customers identify with your brand by constantly staying in touch but in such a way that is not annoying or repetitive. If raising brand awareness is your goal then SMSBump might just be the app you're looking for. Overview of Features SMSBump possesses a ton of super handy features that many e-commerce and online stores will find great for customer acquisition and retention. Key features of the app include: SMS Campaigns: Users can create and send targeted SMS campaigns to their customers. These campaigns can be used for various purposes, such as sending promotions, discounts, order updates, abandoned cart reminders, and personalized messages. Segmentation and Targeting: Allows users to segment their customer base and target specific groups of customers with relevant messages. Segmentation can be based on factors such as location, purchase history, and customer behavior. Automated Flows: Pre-built automation workflows that allow users to set up automated messages triggered by specific events or actions. For example, sending a welcome message to new subscribers or a series of reminders for abandoned carts. Abandoned Cart Recovery: One of the primary features of SMSBump is helping businesses recover potentially lost sales by sending personalized text messages to customers who have abandoned their shopping carts. These messages are customizable and can include discounts or incentives to encourage customers to complete their purchases. Mobile Keyword Campaigns: Allows businesses to create keyword-based campaigns, where customers can text a specific keyword to a designated number to receive offers, updates, or opt-in to a subscription list. Analytics and Reporting: Analytics and reporting features to track the performance of SMS campaigns. Businesses can monitor open rates, click-through rates, conversions, and overall ROI (Return on Investment) to assess the effectiveness of their SMS marketing strategies. Other useful features we liked include: Growth tools, including mobile-first pop-ups, floating buttons, and customizable sign-up forms.Collecting detailed user analytics on orders, link clicks, and spending metrics.Storing customer time zones so that no middle-of-the-night text messages occur.Enabling users to set cost thresholds to prevent overspending. ProsSmooth integration and setupBoosts investment returnsOffers a library of SMS templatesIncreases click-through rateOffers excellent customer serviceConsOccasional bugs and hiccupsTest SMSs are charged to the customerLower-priced plans can feel limiting SMSBump Plans & Pricing The app offers customers many different pricing plans to choose from, featuring a cancel-at-any-time subscription with no hidden fees, as follows: Integrations Initially, SMSBump was designed to be a Shopify excusive, although, the development team has recently been working on integrating the tool into other major e-commerce CMS platforms. There is now a beta version of SMSBump available for BigCommerce, and there's talk of a WooCommerce integration that is set to be released in the not-too-distant future. Aside from platforms, SMSBump also integrates with a wide variety of other e-commerce apps. Some of the most widely used include: MailChimpRecartSlackReConvertKlaviyoReCharge Usability SMSBump app is easy to set up and use with a clean and intuitive user interface that simplifies the process of creating and managing marketing campaigns. Navigating the app is straightforward with access to key features and functionalities without much hassle. It also offers templates and pre-built automation tools making it easy set up automated flows, schedule campaigns, and define triggers for specific events. Support The SMSBump team is well known for its exceptional customer service with a range of support systems such as: Help Center: Containing documentation, guides, tutorials, and frequently asked questions (FAQs). The Help Center covers various topics, ranging from getting started with the app to advanced features and troubleshooting. Users can search for specific topics or browse through the available resources to find answers to their queries.Live Chat Support: Allows users to directly communicate with the support team in real-time. This feature enables users to ask questions, seek clarification, and receive prompt assistance.Email Support: By sending an email to the provided support address, users can describe their issues or concerns and expect a response from the support team within a reasonable timeframe.Community and Forums: SMSBump maintains a community forum or a user community where users can interact with each other, share experiences, and seek advice. This can be a valuable resource to connect with other users, learn best practices, and find solutions to common challenges. Boost the Value of Each Customer Interaction With up to a 98 percent open rate, SMS marketing is a seriously potent marketing channel that every e-commerce merchant should at least consider. With its wide range of features and ease of use, rolling out a marketing campaign with SMSBump has never been easier. The app will increase customer engagement on its own by automating many of the marketing workflows and processes, saving users time and money. It is a great option for both startups and larger online businesses with different pricing tiers and scaling features to suit just about every brand's marketing requirements.

Okendo Review 2025: Pricing, Features, Integrations & More!

With 95% of shoppers having reported consulting customer reviews before making their purchase, social proof makes an important part of the e-commerce shopping experience. Okendo might be just what you need to increase sales in your e-commerce store by capitalizing on social proof and building a stronger relationship with your customers. In this Okendo review, we'll analyze this robust customer feedback and review platform in terms of its features, pricing, usability, and more to help you decide whether this is the best Shopify app for your e-commerce store. ProsAutomated review requestsCustom questions for more detailed feedbackSocial media sharing toolsReview moderation before publishingAutomatically block spam or negative reviewsConsLimited reporting capabilities Lack of mobile optimization on some platforms Best For Okendo is best for e-commerce businesses looking to take their customer relationships to the next level. With Okendo, you can easily collect, manage, and show customer reviews and photos to highlight the best features of your store's products and drive sales. We found Okendo can be especially helpful if you want to grow your product ratings on Amazon, Google, or eBay. By providing great insights into what customers think of your products and services, the app allows you to make decisions based on real customer feedback to increase conversions. » Browse the best Shopify apps to optimize your conversion rate Overview of Features Okendo is a customer review and user-generated content (UGC) platform that helps businesses build better relationships with their customers by providing the following features. Review & UGC Display Widgets A review widget is used to display customer reviews on your site, including elements like customer ratings and text comments. Okendo's review widgets provide your business with customizable design options to match your brand image. Additionally, they can be set up to filter reviews based on language, location, product, or other criteria. Survey Functionality Okendo's survey feature is a powerful tool that helps you learn useful information about your customers. You can create custom surveys to get feedback on your products, services, or customer experiences in your e-commerce store. The survey responses are then analyzed and summarized in detailed reports to help you identify potential areas of improvement. Content Management Using the content management feature, you can easily manage your brand reviews and UGC by approving, rejecting, or editing submissions before they're published. This makes it easy to keep track of customer feedback and ensure only the best content is displayed on your website. Marketing Channel Connections Okendo has a number of marketing channel connections that allow you to sync your reviews and UGC across multiple platforms to reach new audiences and increase engagement. The platform also offers automated workflows for sharing your content on social media networks, such as Facebook and Twitter. » Explore the best Shopify apps for product reviews Plans & Pricing In addition to a 14-day free trial, Okendo offers a variety of plans and pricing options to suit e-commerce businesses of all sizes: Essential Plan ($19/month): Designed for small businesses, this plan offers basic features such as customer profiles, review management, and customer support at an affordable monthly price.Growth Plan ($119/month): Suitable for growing businesses looking to drive conversions, the Growth Plan offers additional features like analytics and reports.Power Plan ($299/month): This plan offers more powerful features ideal for scaling brands, including multi-store syndication as well as email and SMS integrations.Advanced Plan ($499/month): True to its name, this plan offers features like API access and a Customer Success Manager for larger businesses with advanced requirements. Finally, if none of the plans above match your specific needs, you can also opt for Okendo's Enterprise Plan and get custom features and pricing tailored to your requirements. » Find out how much you should spend on Shopify apps Integrations Okendo offers a range of integrations to help you get the most out of your review system. Here are some of the most popular analytics, marketing, customer service, and customer data integrations you can count on: Google AnalyticsFacebook Ads MailChimpShopifyKlaviyoZendeskSalesforceHubSpot Usability Okendo is a user-friendly platform that makes it easy to collect and manage customer reviews. Relying on its wide range of customization features, you can easily set up review forms and surveys that fit your brand and products. The intuitive dashboard lets you see your reviews at a glance and respond to your customers quickly. It also provides powerful analytics tools to help you gain valuable insights into customer satisfaction. » Discover the benefits of using a Shopify product review app Support Okendo's support team is one of the best in the business, with friendly and knowledgeable customer support agents always on hand to help you troubleshoot any issues. You can rely on these support options: Live chat supportPhone assistanceEmail serviceLive demos and webinarsKnowledge base with instructions, FAQs, and tutorials Let Okendo Help You Build Customer Relationships Providing features for gathering, displaying, and analyzing customer feedback, Okendo is a comprehensive tool for handling all aspects of your e-commerce store reviews. Ultimately, Okendo can help your business build customer relationships by leveraging customer feedback and reviews. With its powerful features like automated feedback requests and targeted surveys, you can gain a better understanding of your customers and tailor your e-commerce store experience specifically to their needs. This way, using a product review app helps you foster customer loyalty and continue growing your business.

Transcy Review (2025): Pricing, Features, Integrations, & More!

Did you know that the globalization of e-commerce is rapidly expanding, with a projected value of $6.51 trillion by 2023? However, language and currency barriers are a major problem for businesses looking to expand to other countries and regions. In fact, according to a study, 76% of online shoppers prefer to purchase products that include information in their native language. This is a mammoth obstacle to stores looking to expand globally. This is where Transcy comes in—a language translation and currency converter app designed to help businesses overcome this language barrier. Transcy allows merchants to translate their stores' content into multiple languages and provide real-time currency conversion, making it accessible to a much wider audience. In this review, we’ll take a closer look at Transcy, its pricing, features, integrations, and more to help you make an informed decision about whether it's the right tool for your business. ProsEasy-to-use interfaceUnlimited word translationsAuto geolocation detection systemIntegrates with many e-commerce toolsGreat value for moneyConsCustomization takes some time Best For At its core, Transcy is an essential tool for any Shopify store looking to expand into new countries or regions. We believe this app is useful for merchants of any size or category who want to offer their products to customers who speak different languages and use different currencies. Transcy is particularly relevant for stores that don't have the budget to hire a translator, as it offers affordable language translation and currency conversion solutions. With Transcy, any Shopify store can become a global business without breaking the bank. Overview of Features Geolocation Autodetection Transcy's geolocation autodetection feature automatically identifies the customer's location and displays the corresponding language and currency—providing a personalized shopping experience to each customer.AI-Language Translation With AI language translation, Transcy supports over 110 languages and translates an unlimited number of words across all types of pages, including product, collection, and checkout pages, blogs, articles, and third-party apps. The fast translation speed and the ability to edit and customize translations make it an efficient tool for merchants.Automatic Currency Converter Transcy's automatic currency converter supports over 160 currencies and updates the exchange rate several times a day. It can convert any price, including product prices, shipping fees, taxes, and more.Image Translation Image translation means different pictures, like banners, are used for different language groups. The app auto-inspects these elements and replaces them with something more contextually appropriate. Not only does this grab the shopper's attention, but it improves the customer experience by showing an appreciation for the local context.Customizable Language & Currency Switcher Transcy's customizable language and currency switcher offers many template designs and can be edited to match the store's branding and theme. It has different settings for mobile and desktop devices and does not affect site speed.Multilingual SEO Transcy translates meta tags, such as titles, descriptions, and alt tags, in all targeted languages to improve on-page SEO to drive more traffic to your store. » Looking for more ways to boost traffic? Check out these top SEO apps Plans & Pricing Transcy offers a 14-day free trial and four pricing plans to choose from, all of which offer unlimited words for AI translation. Free This plan is free to install and includes unlimited words for AI translation. It offers basic switcher settings, translations for one language and one currency, and support for third-party-app translations. Additional expert service is available on demand.Basic The Basic Plan costs $11.90 per month. It includes all features of the Free Plan, translations for two languages and 167 currencies, and the ability to edit translations for one language. Growth At $29.90 a month, the Growth Plan includes all the features of the Basic plan but also allows for translations in 111 languages and the ability to edit translations for up to five languages. Additionally, it offers a glossary, basic auto-update translation, and language redirection.Premium The Premium Plan tops the list at $59.90 per month. It allows for translations in unlimited languages and the ability to edit translations for up to 20 languages. It also includes advanced auto-update translation, a priority server, and a dedicated customer success manager. Integrations Transcy offers a range of third-party app integrations that are especially useful for businesses looking to expand their online presence globally. By translating and localizing various aspects of the site—including size guides, reviews, sales pop-ups, and trust badges—Transcy helps ensure a seamless customer experience across all touchpoints. Some of the most popular integrations include: Judge.mePageFlyLooxAli ReviewsPickyStory These integrations allow store owners to streamline their translation process and provide an even more personalized shopping experience for their customers. Usability Usability is one of Transcy's biggest strengths. The setup process is straightforward and easy to navigate. Plus, the user interface is clean, modern, and intuitive, making it easy to find what you need. You don't need any coding or technical knowledge to use Transcy, which is great for users who aren't familiar with website development. Transcy is accessible to everyone, including those new to website translation and localization. Support Transcy provides comprehensive customer support through their 24/7 live chat and email support. The platform offers support in 10 languages, including English, French, Spanish, German, and Japanese. Plus, the Growth and Premium Plans come with an onboarding specialist to help users get started, while the Premium Plan offers a dedicated customer success manager to ensure users have the best possible experience. Speak Your Customers' Language for Sales Success Despite some shortcomings, like customization taking time, Transcy offers powerful features that make it an excellent choice for businesses looking to expand their global reach and improve their customer experience. With its advanced AI translation capabilities, intuitive user interface, and robust set of integrations, Transcy has the potential to do great things for businesses of all sizes. By speaking your customers' language, you can improve engagement, build trust, boost traffic, optimize conversions, and ultimately, drive more sales. » Check out our list of the best translation apps to see some great alternatives