keepshoppers logo
Community
Sign In

Smile.io Review (2025): Pricing, Integrations, Support & More

Ali Shah - Writer for KeepShoppers
By Ali Shah
Michelle Meyer - Editor for KeepShoppers
Edited by Michelle Meyer

Updated November 17, 2023.

Our team tests eCommerce apps and publishes reviews that are unbiased and not influenced by payments we receive from some of the app developers.

Smile.io_Shopify app_cover image

E-commerce is a competitive market and an effective tactic to increase your average order value and overall sales is loyalty and rewards programs. These offer different benefits to your customers and incentivize them to stay loyal to your brand. Consider that 71% of customers consider their membership to a loyalty program as integral to their relationship with a brand, meaning your customer retention can jump by 5% and overall sales can increase by 25%.

There is a wide array of apps available to make managing loyalty and rewards programs convenient. Smile.io is a highly-rated Shopify app that aims to help you make first-time customers forever customers by letting you build your own loyalty and rewards programs.

Let's take a closer look.

Smile.io_Shopify app_cover image


Pros


  • Highly customized
  • Provides detailed analytics
  • User-friendly
  • Offers multiple reward options

Cons


  • Can be complex for beginners
  • Limitations on free plan
  • Requires ongoing maintenance and updates

What Is Smile.io?

Smile.io is a customer loyalty platform that helps businesses create and manage loyalty and rewards programs effectively for their customers. Businesses can customize rewards and points to encourage repeat purchases, set VIP tiers for exclusive benefits, and introduce referral programs.

Smile

4.8/5(5,042 reviews)



Best For

Smile.io works best for small to mid-sized businesses, especially if you use Shopify as your e-commerce platform. The app is easy to use and requires no coding skills—you can do everything from the dashboard, saving smaller businesses developer costs. Smile.io's functionalities are also fully customizable, so it's easier for small and mid-sized businesses to establish their brand identities.

Overview of Features

Loyalty Points Program

You can offer your customers loyalty points for various actions, such as joining the program in the first place, making a purchase, referring a friend, or engaging with your business on social media. Your customers can then redeem these points for rewards that include discounts, free products, or free shipping.

An additional feature we really like is the Smile Wallet. Instead of endlessly searching through their emails, your customers can view their available points in the wallet. It also updates automatically, so you and your customers don't have to keep track of points earned and spent manually.

Referral Program

The referral program can help you incentive your customers to recommend your program to their friends and family. We like that this feature has a triple pay-off: your customer, their successful referral, and your business are rewarded. Just like the loyalty program, your customers can use their points to get rewards like discounts, free products, or free shipping.

Additionally, because Smile.io can integrate with different email programs, you can easily keep your new and current customers up to date.

VIP Program

Make your customers feel like stars with Smile.io's VIP program by offering exclusive rewards and benefits. You can create tiers within the program and encourage your customers to keep on climbing the ranks with automatic rewards each time they reach a new tier, including free products, discounts, or the option to earn points faster.

As an added push, you can set milestones for your customers, including time limits, to create a sense of urgency and inspire action.

Plans & Pricing

Smile.io offers four different plans to Shopify sellers so you can choose which one will suit your needs and budget best, including a free plan.

Smile.io pricing plan_Shopify


The free plan offers basic functionalities, including basic branding options and a limit of 200 monthly orders. The Starter Plan already gives you access to advanced branding and unlimited orders, but still restricts you to one integration. The Growth Plan introduces pop-up and point expiration features, but access to features like the VIP program and unlimited integrations only comes with the Pro Plan.

Smile

4.8/5(5,042 reviews)



Integrations

Smile.io offers integrations over a wide range of platforms to give your business a stable position such as:

  • Email & SMS marketing: Klaviyo, Mailchimp, HubSpot, SMS Bump.
  • Customer reviews: Reviews.io, Judge.me, Stamped.
  • Customer service: Gorgias.
  • Forms: Privy.
  • Business intelligence: Glew.io.

Usability

Smile.io has a user-friendly interface that allows you to easily manage your loyalty programs and track customer engagement. Along with a fast setup time, the app also offers customization options that help you tailor your programs according to your specific needs.

And because Smile.io offers seamless integrations with popular e-commerce platforms like Shopify, Mailchimp, and Klaviyo, it makes it easy to incorporate your programs into existing marketing and sales strategies.

Support

Smile.io's robust support system has a 24/7 available support team. You can also refer to other resources, including e-books, industry guides, and research papers. Additionally, Smile.io regularly publishes and updates blogs and holds Q&A sessions to discuss new trends and new platform functionalities. Plus, a demo video is always available to help beginners. These resources mean you feel confident and that Smile.io has your back.

Give Your Customers a Reason to Smile

In a nutshell, Smile.io simplifies the process of creating and managing a loyalty program by offering features such as point programs, referral programs, and VIP programs, all in one platform. The key benefits you can get from loyalty and rewards program include improved customer engagement, higher average order value, and increased customer lifetime value. Due to its user-friendly dashboard and helpful resources, it is no wonder more than 100,000 businesses rely on Smile.io to keep their customers happy and engaged with a comprehensive loyalty program solution.

Smile

4.8/5(5,042 reviews)



Smile.io Review (2025): Pricing, Integrations, Support & More

Recommended Reviews

Out-of-Stock Police: Best Inventory Management App for Shopify?

Sometimes, popular products fly off the virtual shelves of your Shopify store, leaving you with no inventory to serve new customers. When this happens, it’s important to ensure your customers aren’t actively trying to place orders for “out-of-stock” items. EGNITION's Out-of-Stock Police is a tool designed to assist store owners in optimizing and automating this process. The tool helps you to automatically push sold-out products to the bottom of your collections, so they’re less likely to get audience attention. Alternatively, you can hide your out-of-stock products completely until you refill your inventory. ProsFree package for up to 49 productsEasy-to-use interfaceCustomized sorting rulesAutomated workflows to save timeIncreased SEO performanceConsCan have a slight learning curveExpensive for the most advanced plans Out-of-Stock Police: Pricing Out-of-Stock Police offers a 7-day free trial to beginners, followed by a range of plans. There’s a free Bronze package, which supports stores with up to 49 products and 99 collections. This plan includes real-time automation, the option to hide or push your out-of-stock items down your collection lists, and tagging for out-of-stock products. You can also access 24/7 support and stock alerts. The paid plans essentially increase the number of products and collections you can manage, but they all include the same features. Options include: Customer Support Out-of-Stock Police promises 24/7 support to customers on every plan, including the free version. The company regularly releases new product updates and improvements, and guarantees fast responses if you’re having an issue with the app. However, the only real option for support is instant chat, so you won’t be able to call the team if you prefer to use the phone. Notably, the chat isn’t real-time, but someone is usually available to answer a question within the first hour or two after getting in touch. Who Is Out-of-Stock Police Best for? Virtually any business owner on Shopify could benefit from Out-of-Stock Police. All e-commerce leaders want to ensure their stores look up-to-date and engaging. That means it’s important to ensure your customers aren’t constantly facing “out-of-stock” notices whenever they click on a product page. Out-of-Stock Police helps to draw attention to the items you currently have available, so you’re more likely to generate conversions. It can also send you helpful automated alerts to let you know when you need to re-stock. Out-of-Stock Police: Features The focus of the Out-of-Stock Police app is to push your in-stock products into your customers' view, while moving out-of-stock items to the bottom of your collections. The tool integrates naturally with Shopify to help you organize your product portfolio. Key features include: Boosted SEO Out-of-Stock Police helps to boost your SEO by letting customers know when out-of-stock items will be returned to your site automatically. Rather than “hiding” pages, you can simply push them back in the collection queue, so they’re still indexed by Google. Automatic Collection Management The app will automatically push your out-of-stock items to the bottom of your collection as soon as your inventory status changes. This minimizes the amount of time you need to spend reworking your collections. Customization You can choose how you want to hide or move your out-of-stock items according to your inventory cycles. This could mean you set your product to be shown as “out of stock” for a certain number of days. If it doesn’t automatically come back in stock before the timer runs out, Out-of-Stock Police will continue to hide the product. Tagging You can assign specific tags to all out-of-stock items so you can use them in rules for smart collections, theme modifications, and other changes to your Shopify store. Automatic Republishing Business leaders can set the app to automatically re-publish hidden product pages when an item returns to “in-stock” status. This saves you the effort of manually removing and adding pages. Notifications You can get low-stock and out-of-stock alerts sent automatically to your email, complete with inventory data on a variant or product level. Easily export and download out-of-stock reports in seconds, so you can update your inventory. Out-of-Stock Police: Ease of Use Out-of-Stock Police is a relatively straightforward and convenient app. However, it might take a little time to get all of your automated workflows set up. You’ll need to define parameters like how long you want a page to be “pushed” to the bottom of your collection before the product is hidden. Despite this, the natural integration with Shopify and the convenient interface makes this tool a great choice for beginners. Plus, there’s plenty of customer support available if you have any issues. The Bottom Line: Is Out-of-Stock Police Worth It? Out-of-Stock Police is a convenient tool for companies struggling to keep track of their “out-of-stock” items on a Shopify store. It can help you to improve your SEO standing, increase your sales, and maintain the engagement of your target audience.

Hextom: Ultimate Sales Boost Review 2025 – Pricing, Features & More

As an e-commerce merchant, you know sales are the lifeblood of your business. Unfortunately, common challenges like customer procrastination and cart abandonment can make driving conversions difficult. According to Baymard Institute, as of Q3 2022, the average online shopping cart abandonment rate is 69.99%, underscoring the importance of choosing the best Shopify apps to help increase sales. Enter Hextom Ultimate Sales Boost (USB), a Shopify app designed to address many of the issues e-commerce merchants commonly face. By creating a sense of urgency, scarcity, and trust, Hextom USB helps increase conversions and drive sales. In this review, we'll take a closer look at the app's pricing, features, and benefits to help you determine if it's the right tool for your business. Pros30+ customizable sales widgetsGeo-targeting featureSite-wide integrationAffordable pricingConsLimited to Shopify stores onlyMight take a few weeks to start seeing results Best For Hextom USB is a useful app for improving sales at all stages of the shopping journey, from the home page to the checkout page. In our opinion, the businesses that can benefit from this app the most are those that struggle with high cart abandonment rates, such as automotive and fashion online stores. With its range of features that create a sense of urgency and trust, the app is particularly helpful for convincing potential customers to take action, resulting in increased conversions. » Discover ways to reduce your cart abandonment rate Overview of Features Hextom USB offers over 30 sales widgets to boost conversions and sales, which can be grouped into three main categories: 1. Features for Urgency and Scarcity Hextom USB offers several widgets that create a sense of urgency and scarcity, including: Countdown timersLow stock indicatorsRecent sales notifications Creating a fear of missing out (FOMO) among shoppers, these features help drive them to complete their purchase before the opportunity passes. By leveraging urgency and scarcity, merchants can increase their conversion rates and revenue. 2. Features for Social Proof and Building Trust Hextom USB also has various tools for building social proof and trust. For instance, the app lets you display: Product reviewsTrust badgesUser testimonials By showcasing these elements, you can demonstrate your products are high quality and build credibility with potential customers, increasing the chances of them making a purchase. » For more options, check out other social proof apps too 3. Features for Promotions Hextom USB provides merchants with several promotional tools to add throughout the checkout flow, including: Welcome discountsFree shipping barsExit-intent pop-ups By offering promotions and setting up discounts, you can entice potential customers to make a purchase, increasing the likelihood that they'll complete the checkout process. » Explore other apps to optimize conversion rates Plans & Pricing Hextom USB offers various pricing plans to fit the needs of different e-commerce businesses, each with its own set of features and benefits. Here's a breakdown: Starter plan: Available for free, this plan comes with essential features like inventory countdown, promo messages, and product targeting on manual selection.Basic plan: At $9.99 a month, the Basic plan offers all Starter plan features with add-ons like image labels and geo-targeting.Professional plan: For a monthly payment of $29.99, this plan offers everything covered by the Basic plan with some additional features like smart labels and customer targeting on spending.Advanced plan: Coming at a price of $79.99 a month, the Advanced plan offers all Professional plan features with add-ons like payment badges on the checkout page. » Determine how much you should spend on Shopify apps Integrations You can integrate Hextom USB with Shopify and Shopify Plus seamlessly, making it easy to start using the app for your e-commerce businesses. However, integrations with other apps are limited, but some of the apps Hextom USB does integrate with include: GemPagesPageFlyTranslate My Store Usability Hextom USB's user interface is user-friendly and intuitive, making it easy for users to navigate and create customized widgets. With the drag-and-drop editor functionality, you can create effective widgets to increase conversions and drive sales even with minimal technical knowledge. The app also offers a high level of flexibility by allowing you to design and implement widgets that match your branding and website design, making this app the ideal choice for stores in all verticals. Support Hextom USB provides a range of support options to help merchants get the most out of the app. The app's extensive support features include: Email support: Merchants can email the Hextom support team with any questions or issues they may encounter while using the app. Video tutorials: A variety of video tutorials on Hextom's website can help merchants understand how to use the app's different features.Setup & configuration articles: Besides video tutorials, Hextom USB also provides a range of setup and configuration articles to help merchants get started with the app. FAQs: The app's website also includes a comprehensive FAQ section that addresses common questions and issues users may face. Boost Your Bottom Line With Hextom USB Despite taking some time to deliver results, Hextom USB is a powerful app with numerous features to enhance your e-commerce store. What stands out the most is the app's ease of use and flexibility, allowing users to create useful widgets without much technical knowledge. And with its free plan and reasonable pricing, it's worth it to try out the app for yourself and create a sense of urgency and FOMO to persuade your customers to purchase your products right away.

Traffic Boost for Shopify: Boost Organic Traffic Through Word-Of-Mouth Marketing

Word of mouth is one of the most effective marketing techniques that businesses can utilize. Potential customers are far more likely to purchase something if one of their peers has purchased the same product and validated its quality. This is exactly the kind of benefit you can achieve when you use a service like Traffic Boost by BERMUDAPPS. This handy app can help you leverage your customers to do your social proofing for you by offering them incentives to share what they bought through social media, saving money on ad spending and boosting your conversions at the same time! Traffic Boost Highlight Features Automated Requests The app will automatically send marketing request emails with discount codes to customers once they complete purchases on your store, meaning that you never have to lift a finger after the setup. Customizable Pages The "thank you" and "discount" pages sent to your customers are totally customizable to fit your brand's personality and voice. Save Money on Ad Spending Why waste money on social media ads when your customers can do it for you for less cost and greater effectiveness? Customers can share your product through direct messages, Facebook stories, and everything in between. Seamless Installation and Integration With all the parameters pre-filled and easily modifiable, you can have the service up and running on your Shopify store minutes after the one-click installation. Traffic Boost Pricing All the paid plans come with a 14-day free trial, allowing you to test the service before committing. Free Plan This is a test plan that lets you get a feel for the service without paying for it first. It offers the following features: Customizable "thank you" and "discount" pagesCustomizable post-purchase emailsConversion stats and tracking24h chat support Starter Plan $3.99/month This plan offers all the features of the Free Plan, as well as: 1-50 orders after the free trialLive chat support Advanced Plan $9.99/month This plan offers all the features of the previous plans, as well as: Up to 200 monthly store orders Pro Plan This plan offers all the features of the previous plans, as well as: Up to 1,000 monthly store orders Our Verdict: Should You Use Traffic Boost? Utilizing the most effective marketing technique without having to lift a finger is a no-brainer, and this is exactly what you'll get when you use Traffic Boost by BERMUDAPPS. Doing so will save you time, effort, and money while boosting your conversions and customer loyalty. It's no surprise that, at the time of writing this review, the app has maintained a solid 5-star rating on the Shopify app store. If you'd like to learn more, visit their website or head directly to their listing on the Shopify app store.