keepshoppers logo
Community
Sign In

Privy App Review - Pricing, Features, and More

Brody Hall
By Brody Hall
Davor Štefanović - Editor for KeepShoppers
Edited by Davor Štefanović

Updated March 6, 2023.

Our team tests eCommerce apps and publishes reviews that are unbiased and not influenced by payments we receive from some of the app developers.

Privy App Review - Pricing, Features, and More main image

Privy has been designed to help e-commerce businesses effortlessly scale up their marketing channels. The company has helped over 500,000 online businesses from more than 180 countries, creating over $3.9B in sales.

With its powerful suite of tools, Privy allows businesses to easily create and display pop-ups, banners, and other customizable forms that encourage visitors to sign up for email newsletters, create accounts, and more. By gathering email addresses and other important data from visitors, businesses can build more effective email marketing campaigns and better understand their customers' needs and preferences.

That's definitely not a bad figure to have on their resume. But, is Privy worth all the hype?



Pros


  • Integrated cart upsell features
  • Integrate a wide range of e-commerce store platforms
  • Features a drag and drop content editor

Cons


  • Embeddable forms can be a little inflexible
  • The basic features of the more affordable plans can be rather limiting

What is Privy?

Privy is a marketing platform that offers tools and features to help businesses grow their email lists, reduce cart abandonment, and increase sales through targeted and personalized campaigns. The app provides a range of customizable pop-ups, banners, and email campaigns to help businesses capture and engage their website visitors, as well as comprehensive analytics to measure the success of their efforts.

Privy

4.6/5(24,802 reviews)



Best For

Privy is well suited to e-commerce stores and online businesses of all sizes. The team's free plan will suit small online stores or startups while their premium plans scale well to fit the needs of larger sites.

Privy's focus on email marketing and list growth makes it an ideal solution for businesses looking to increase their email subscribers and generate more revenue through email marketing campaigns.

How the Pricing Works

Here's a nice surprise: Privy offers an unlimited time period free plan. The only catch, the free plan only allows 3,000 automated emails to be sent out per month. Which, for small e-commerce stores or any online stores that are just starting out, is a great deal. The only other downside the free plan presents is some of the more advanced functions like audience targeting can start to feel a little limiting.

privy


So what about higher traffic businesses that wish to upgrade to Privy's paid services?

Well, Privy's Plus Plan, Commerce Plan, and Growth Plan are all relatively reasonably priced. Here's how much they'll cost and what features you'll be able to access depending on your plan of choice:

  • Privy's Plus Plan will set you back $24 per month. Or the annual plan costs around $238 or just below $20 per month.
  • The Commerce Plan costs $79 per month. Or the annual plan is around $788 or just over $65 per month.
  • The Growth Plan costs $299 per month or more depending on the number of sign-ups and user traffic.

All Integrations

Privy is not just a Shopify app. Nope, It works with just about every major e-commerce platform. So no matter what e-commerce CMS you are using, Privy is just a few nuisance-free clicks away.

Here are the e-commerce CMSs Privy integrates with:

  • Shopify
  • Shopify Plus
  • BigCommerce
  • Wix
  • Squarespace
  • Magento
  • Weebly
  • WooCommerce
  • Volusion

App Features

privy features


Privy facilitates this by integrating with many major e-commerce CMS platforms. The app's features can then be used by e-commerce merchants to target on-site and off-site customers through a select number of features.

It allows the display of on-site banners and pop-ups as well as integrated cart abandonment strategies. Its off-site features include building email mailing lists, scale automated emails, and rollout event-triggered campaigns.

Usability

It has a wide range of great features to offer its customers, and even though some more tech-minded users will appreciate this, new customers may find it a bit of a steep learning curve. Privy offers a variety of customizable templates, making it quick and easy to create and launch campaigns.

The app's real-time analytics also provide valuable insights into the performance of campaigns, allowing users to easily track progress and make data-driven decisions. To help their customers out, the Privy team has added masterclass courses on their website to help out.

Support

The channels in which Privy users can get in touch with the support team are limited. There is no Slack or customer forum set up to get answers immediately. So, sadly, customers must get in touch the old-fashioned way through the company's contact us page, email, or FAQ support page.

The Bottom Line

Privy is a great engagement tool for e-commerce sites, large or small. Its interface is simple enough to navigate, there’s a wide array of conversion and sale boosting features, and Privy can be trialed through a comprehensive free plan.

With that said, some less tech-minded users may experience a steep learning curve when endeavoring to make full use of Privy’s features and the company’s customer support has been known to be a little lacking.

Privy

4.6/5(24,802 reviews)



Privy App Review - Pricing, Features, and More

Recommended Reviews

SMSBump Review—Pricing, Features, Integrations and More!

It is estimated that a whopping 86% of the worlds population owns or uses a smartphone with usage having increased by approximately 50% since 2017. This means there is a whole lot of web surfing going on so if you're an e-commerce merchant, the world, or in this case the web is your oyster providing endless opportunities for marketing campaigns to help grow your business. As the name suggests, SMSBump: SMS Marketing & E-mail is an SMS automation marketing tool for e-commerce platforms. The tool assists online businesses in developing highly targeted SMS and e-mail campaigns while also tracking performance, facilitating campaign scheduling, sending customer retention prompts, keeping track of subscribed members, and a heap more. What Is SMSBump Best Used For? SMSBump is best for customer engagement and retention. By using SMSBump's segmentation and targeting features, users can send personalized messages to specific customer groups which may include sending automated birthday wishes, exclusive offers to loyal customers, or requesting feedback and reviews. On top of this, the app can also help with recovering potential lost sales by sending personalized reminder alerts to customers who have abandoned their shopping carts and send other time-sensitive offers for discounts and promotions. Overall, the app excels at one thing in particular and that is helping customers identify with your brand by constantly staying in touch but in such a way that is not annoying or repetitive. If raising brand awareness is your goal then SMSBump might just be the app you're looking for. Overview of Features SMSBump possesses a ton of super handy features that many e-commerce and online stores will find great for customer acquisition and retention. Key features of the app include: SMS Campaigns: Users can create and send targeted SMS campaigns to their customers. These campaigns can be used for various purposes, such as sending promotions, discounts, order updates, abandoned cart reminders, and personalized messages. Segmentation and Targeting: Allows users to segment their customer base and target specific groups of customers with relevant messages. Segmentation can be based on factors such as location, purchase history, and customer behavior. Automated Flows: Pre-built automation workflows that allow users to set up automated messages triggered by specific events or actions. For example, sending a welcome message to new subscribers or a series of reminders for abandoned carts. Abandoned Cart Recovery: One of the primary features of SMSBump is helping businesses recover potentially lost sales by sending personalized text messages to customers who have abandoned their shopping carts. These messages are customizable and can include discounts or incentives to encourage customers to complete their purchases. Mobile Keyword Campaigns: Allows businesses to create keyword-based campaigns, where customers can text a specific keyword to a designated number to receive offers, updates, or opt-in to a subscription list. Analytics and Reporting: Analytics and reporting features to track the performance of SMS campaigns. Businesses can monitor open rates, click-through rates, conversions, and overall ROI (Return on Investment) to assess the effectiveness of their SMS marketing strategies. Other useful features we liked include: Growth tools, including mobile-first pop-ups, floating buttons, and customizable sign-up forms.Collecting detailed user analytics on orders, link clicks, and spending metrics.Storing customer time zones so that no middle-of-the-night text messages occur.Enabling users to set cost thresholds to prevent overspending. ProsSmooth integration and setupBoosts investment returnsOffers a library of SMS templatesIncreases click-through rateOffers excellent customer serviceConsOccasional bugs and hiccupsTest SMSs are charged to the customerLower-priced plans can feel limiting SMSBump Plans & Pricing The app offers customers many different pricing plans to choose from, featuring a cancel-at-any-time subscription with no hidden fees, as follows: Integrations Initially, SMSBump was designed to be a Shopify excusive, although, the development team has recently been working on integrating the tool into other major e-commerce CMS platforms. There is now a beta version of SMSBump available for BigCommerce, and there's talk of a WooCommerce integration that is set to be released in the not-too-distant future. Aside from platforms, SMSBump also integrates with a wide variety of other e-commerce apps. Some of the most widely used include: MailChimpRecartSlackReConvertKlaviyoReCharge Usability SMSBump app is easy to set up and use with a clean and intuitive user interface that simplifies the process of creating and managing marketing campaigns. Navigating the app is straightforward with access to key features and functionalities without much hassle. It also offers templates and pre-built automation tools making it easy set up automated flows, schedule campaigns, and define triggers for specific events. Support The SMSBump team is well known for its exceptional customer service with a range of support systems such as: Help Center: Containing documentation, guides, tutorials, and frequently asked questions (FAQs). The Help Center covers various topics, ranging from getting started with the app to advanced features and troubleshooting. Users can search for specific topics or browse through the available resources to find answers to their queries.Live Chat Support: Allows users to directly communicate with the support team in real-time. This feature enables users to ask questions, seek clarification, and receive prompt assistance.Email Support: By sending an email to the provided support address, users can describe their issues or concerns and expect a response from the support team within a reasonable timeframe.Community and Forums: SMSBump maintains a community forum or a user community where users can interact with each other, share experiences, and seek advice. This can be a valuable resource to connect with other users, learn best practices, and find solutions to common challenges. Boost the Value of Each Customer Interaction With up to a 98 percent open rate, SMS marketing is a seriously potent marketing channel that every e-commerce merchant should at least consider. With its wide range of features and ease of use, rolling out a marketing campaign with SMSBump has never been easier. The app will increase customer engagement on its own by automating many of the marketing workflows and processes, saving users time and money. It is a great option for both startups and larger online businesses with different pricing tiers and scaling features to suit just about every brand's marketing requirements.

Omnisend Reviews (2024)—Pricing, Features, Support, and More

Omnisend is an all-inclusive email marketing automation app created for e-commerce brands focused on growth and sales. It can help Shopify store owners convert prospects into customers, design personalized emails in minutes, and introduce automation to your email marketing. Omnisend also allows you to use smart segmentation to craft relevant and hyper-targeted email messages to boost your revenue. With Omnisend, you can create personalized, targeted email and SMS campaigns, automate your marketing workflows, and engage with your customers on a deeper level. Its user-friendly interface, advanced segmentation options, and easy-to-use automation features make it an ideal solution for e-commerce merchants looking to take their marketing efforts to the next level. What Is Omnisend? Omnisend is a marketing automation platform designed for all e-commerce platforms including Shopify, Woocommerce and Bigcommerce. It offers advanced features to create customizable email and SMS campaigns, automate marketing workflows, and increase customer engagement levels. With its user-friendly interface, advanced segmentation options, and easy-to-use automation features, Omnisend helps e-commerce merchants to streamline their marketing efforts and boost sales. What Is the Best Use for Omnisend? Omnisend is best for for e-commerce stores that have outgrown their traditional email marketing platforms and are looking to take the next step in driving sales and growth even further. It has the latest email marketing automation tools and offers a range of advanced features to create personalized, targeted email and SMS campaigns, automate marketing workflows, and connect with customers on a deeper level. With its user-friendly interface, advanced segmentation options, and easy-to-use automation features, Omnisend helps e-commerce merchants to create effective marketing strategies that generate results. Additionally, with 24/7 customer support and a range of pricing options, Omnisend is accessible to businesses of all sizes. ProsSeamless integration with all e-commerce platformsEmail and SMS marketing functionalityVarious automated workflowsIntuitive and simple interface Free plan users have unlimited contactsStellar customer service ConsLimited flexibility regarding customizationNot multi-lingual (English only)Doesn't save data for social media campaigns Omnisend Subscription Plans Omnisend offers a range of pricing options designed to suit the needs and budgets of businesses of all sizes. Its pricing plans are based on the number of subscribers you have, with a free plan available for up to 500 subscribers. Omnisend offers pricing in 3 tiers: Free, Standard, and Pro. Free Plan: While you're limited to 500 emails and 250 contacts per month, the free plan still offers a range of advanced features, including email templates, popups, signup forms, and pre-built workflows.Standard Plan: The standard plan works in tiers:$16: 0 to 500 subscribers and 15,000 emails monthly. $20: 501 to 1,000 subscribers and 15,000 emails monthly.$25: 1,001 to 1,500 subscribers and 18,000 emails monthly.$30: 1,501 to 2,000 subscribers and 25,000 emails monthly.$36: 2,001 to 2,500 subscribers and 30,000 emails monthly.Pro Plan: The pro plan starts at $59 monthly, depending on your subscriber list. Omnisend Integrations Omnisend offers a range of integrations with other popular apps, allowing merchants to create a seamless customer experience. Omnisend integrates with 35% of the most popular apps and platforms globally. Here are some of them: Zapier ShopifyBigCommerce WooCommerce WordPressOkendo GorgiasJustunoIntercomShipStationAttentiveShopify PlusEasyshipElink.ioPrivyStampedLoyaltyLion Omnisend Features Omnisend offers a range of advanced features designed to help e-commerce merchants streamline their marketing efforts and drive sales. Forms, email and SMS campaigns, automation, a content editor, and reports, including sales reports, automation reports, campaign reports, audience segmentation, and targeting, are all offered by Omnisend. » Best Shopify apps for reporting here Additionally, it keeps customers up to date through Facebook Messenger and assists users in communicating with subscribers through WhatsApp. Some of its key features include: Third-party Integrations Auto-respondersROI tracking/Analytics AB Testing 2-way messagingContact managementDrip CampaignsCustomizable CTAsCAN SPAM ComplianceDynamic contentMass TextingLists management Image LibraryEvent-Triggered Actions WebForms/Landing Pages Message Personalization Usability of Omnisend Omnisend is very effective and easy to use for setting up automated triggered emails for customer retargeting/activation, follow-up, reviews, etc. Omnisend's user-friendly interface makes it easy for e-commerce merchants to create and manage email campaigns, SMS messages, and other marketing automation workflows for any type of business. Its drag-and-drop email editor and pre-built templates make it simple to create professional-looking emails without any design experience. Plus, its automation workflows allow merchants to set up triggered messages based on customer behavior, such as abandoned cart reminders and order confirmations. Omnisend Support Omnisend offers a range of support options for its users. Its support team is available 24/7 via email and live chat to help users with any questions or issues that may arise. In addition, Omnisend offers a detailed knowledge base and resources such as guides, webinars, and case studies to help users get the most out of the platform. Omnisend offers the following support: Live chat Knowledge baseHelp desk/email24/7 live repYouTube channel (workshops and tutorials) Make Marketing Relevant With Omnisend Omnisend is an excellent app for e-commerce marketers and brands seeking to grow their businesses via seamless and effective email marketing. The app is easy to use and provides a hands-off approach. You can effortlessly integrate the solution into your current business processes as well, as it integrates with 35% of the most popular apps and platforms globally and in e-commerce.

Importify Dropshipping App Review: Features, Pricing, Alternatives, and More

Dropshipping is one of the fastest-growing e-commerce models right now. But sourcing, importing, and managing products to sell in your store is a time-consuming and daunting undertaking. With Importify, it's a one-click process that takes no time at all. Read on to learn how this automation tool can help you save a ton of time. ProsEasy to set upTakes care of order fulfillment for youIntegrates with a range of different CMS platformsAn Importify Chrome extension is availableAffordableConsNo live chat customer support1-day trial is very short Who Is Importify For? Importify is made for dropshippers who wish to drive traffic, quickly find high-converting products, all while automating a wide range of e-commerce procedures. Features of Importify Importify has a ton of noteworthy features including semi-automatic order fulfillment, an integrated research tool, and a whole heap more. We’ve listed some of the main ones below. Product Research Tool Quickly add high-converting products to your online store with Importify’s product research tool. This feature provides access to thousands of suppliers from around the world that you can easily integrate into your category pages. Product Customization Tool Edit and customize quickly and easily with Importify’s product customization tool. Change product page titles, edit prices, make variants, create product tags, specify shipping weights, and much more - all at the touch of a button. Order Fulfillment Tool Stop copying and pasting order details. Instead, make use of Importify’s semi-automatic order fulfillment tool and quickly fill customer orders with little to no effort. Importify Pricing Importify Free Trial: 1-day Basic Plan: $15/month Premium Plan: $28/month Gold Plan: $38/month Importify Integrations The wide range of integrations is one of Importify’s best features. Here’s a look at Importify’s extensive integration list: AmazonShopifyWixWooCommerceWalmartEtsyAliExpressJumpsellerAlibaba Cloud Importify Usability Importify is very easy to use. Setting up the tool does not take long, its user interface is simple to navigate, but best of all Importify makes many time-consuming dropshipping processes easy. The most noteworthy of these is its product import tool. It allows users to quickly and easily import products from a ton of different suppliers into your store with just a few clicks - including AliBaba, one of the world’s biggest collection of dropshipping suppliers. Importify Support Importify’s customer service is excellent. Find fast answers to your questions using the company’s Help Center portal or reach them via their contact page. One downside is they don’t yet offer their customers a live chat option. Although, Importify claims a live chat function is in the works and will be available to customers shortly. Alternatives to Importify As the dropshipping space is very competitive, there are many great alternatives to Importify. These include but are not limited to: OrdoroAutoDSNimble Drop ShipModalystPriceYakZendropuDroppyuDropshipOberloSalehooPlus, a whole heap more! The Bottom Line: Is Importify Worth It? Importify is a dropshipping tool that allows e-commerce merchants to import products from many of the most popular e-commerce-based CMS platforms - including an Importify Shopify app. It has a ton of noteworthy features and is a community-proven tool that is safe and very easy to use.