keepshoppers logo
Community
Sign In

SMSBump Review—Pricing, Features, Integrations and More!

Brody Hall
By Brody Hall
Davor Štefanović - Editor for KeepShoppers
Edited by Davor Štefanović

Updated February 14, 2024

Our team tests eCommerce apps and publishes reviews that are unbiased and not influenced by payments we receive from some of the app developers.

A professional review of SMSBump Shopify app

It is estimated that a whopping 86% of the worlds population owns or uses a smartphone with usage having increased by approximately 50% since 2017. This means there is a whole lot of web surfing going on so if you're an e-commerce merchant, the world, or in this case the web is your oyster providing endless opportunities for marketing campaigns to help grow your business.

As the name suggests, SMSBump: SMS Marketing & E-mail is an SMS automation marketing tool for e-commerce platforms. The tool assists online businesses in developing highly targeted SMS and e-mail campaigns while also tracking performance, facilitating campaign scheduling, sending customer retention prompts, keeping track of subscribed members, and a heap more.

SMSBump

4.9/5(5,566 reviews)




What Is SMSBump Best Used For?



SMSBump is best for customer engagement and retention. By using SMSBump's segmentation and targeting features, users can send personalized messages to specific customer groups which may include sending automated birthday wishes, exclusive offers to loyal customers, or requesting feedback and reviews. On top of this, the app can also help with recovering potential lost sales by sending personalized reminder alerts to customers who have abandoned their shopping carts and send other time-sensitive offers for discounts and promotions.

Overall, the app excels at one thing in particular and that is helping customers identify with your brand by constantly staying in touch but in such a way that is not annoying or repetitive. If raising brand awareness is your goal then SMSBump might just be the app you're looking for.

Overview of Features

SMSBump possesses a ton of super handy features that many e-commerce and online stores will find great for customer acquisition and retention. Key features of the app include:

SMS Campaigns: Users can create and send targeted SMS campaigns to their customers. These campaigns can be used for various purposes, such as sending promotions, discounts, order updates, abandoned cart reminders, and personalized messages.

Segmentation and Targeting: Allows users to segment their customer base and target specific groups of customers with relevant messages. Segmentation can be based on factors such as location, purchase history, and customer behavior.

Automated Flows: Pre-built automation workflows that allow users to set up automated messages triggered by specific events or actions. For example, sending a welcome message to new subscribers or a series of reminders for abandoned carts.

Abandoned Cart Recovery: One of the primary features of SMSBump is helping businesses recover potentially lost sales by sending personalized text messages to customers who have abandoned their shopping carts. These messages are customizable and can include discounts or incentives to encourage customers to complete their purchases.

Mobile Keyword Campaigns: Allows businesses to create keyword-based campaigns, where customers can text a specific keyword to a designated number to receive offers, updates, or opt-in to a subscription list.

Analytics and Reporting: Analytics and reporting features to track the performance of SMS campaigns. Businesses can monitor open rates, click-through rates, conversions, and overall ROI (Return on Investment) to assess the effectiveness of their SMS marketing strategies.

Other useful features we liked include:

  • Growth tools, including mobile-first pop-ups, floating buttons, and customizable sign-up forms.
  • Collecting detailed user analytics on orders, link clicks, and spending metrics.
  • Storing customer time zones so that no middle-of-the-night text messages occur.
  • Enabling users to set cost thresholds to prevent overspending.

Pros


  • Smooth integration and setup
  • Boosts investment returns
  • Offers a library of SMS templates
  • Increases click-through rate
  • Offers excellent customer service

Cons


  • Occasional bugs and hiccups
  • Test SMSs are charged to the customer
  • Lower-priced plans can feel limiting

SMSBump Plans & Pricing

The app offers customers many different pricing plans to choose from, featuring a cancel-at-any-time subscription with no hidden fees, as follows:

smsbump pricing


SMSBump

4.9/5(5,566 reviews)




Integrations

Initially, SMSBump was designed to be a Shopify excusive, although, the development team has recently been working on integrating the tool into other major e-commerce CMS platforms. There is now a beta version of SMSBump available for BigCommerce, and there's talk of a WooCommerce integration that is set to be released in the not-too-distant future.

Aside from platforms, SMSBump also integrates with a wide variety of other e-commerce apps. Some of the most widely used include:

Usability

SMSBump app is easy to set up and use with a clean and intuitive user interface that simplifies the process of creating and managing marketing campaigns. Navigating the app is straightforward with access to key features and functionalities without much hassle.

It also offers templates and pre-built automation tools making it easy set up automated flows, schedule campaigns, and define triggers for specific events.

Support

The SMSBump team is well known for its exceptional customer service with a range of support systems such as:

  • Help Center: Containing documentation, guides, tutorials, and frequently asked questions (FAQs). The Help Center covers various topics, ranging from getting started with the app to advanced features and troubleshooting. Users can search for specific topics or browse through the available resources to find answers to their queries.
  • Live Chat Support: Allows users to directly communicate with the support team in real-time. This feature enables users to ask questions, seek clarification, and receive prompt assistance.
  • Email Support: By sending an email to the provided support address, users can describe their issues or concerns and expect a response from the support team within a reasonable timeframe.
  • Community and Forums: SMSBump maintains a community forum or a user community where users can interact with each other, share experiences, and seek advice. This can be a valuable resource to connect with other users, learn best practices, and find solutions to common challenges.

Boost the Value of Each Customer Interaction

With up to a 98 percent open rate, SMS marketing is a seriously potent marketing channel that every e-commerce merchant should at least consider. With its wide range of features and ease of use, rolling out a marketing campaign with SMSBump has never been easier. The app will increase customer engagement on its own by automating many of the marketing workflows and processes, saving users time and money. It is a great option for both startups and larger online businesses with different pricing tiers and scaling features to suit just about every brand's marketing requirements.

SMSBump

4.9/5(5,566 reviews)



SMSBump Review—Pricing, Features, Integrations and More!

Recommended Reviews

Codisto Review (2025): Pricing, Features, Integrations, & More!

In today's cutthroat e-commerce market, your brand needs an omnichannel presence to reach a larger consumer base and increase sales. Considering that omnichannel customers spend 10% more when shopping online than single-channel shoppers, having a good omnichannel strategy in place is crucial for your e-commerce business. To help you develop a powerful omnichannel presence, Codisto is a tool that enables you to link your e-commerce store with popular online marketplaces like Amazon, eBay, and Google. In this Codisto review, we'll examine the app's features, pricing, usability, and more to help you decide whether this is the best Shopify app for your store. Best for Codisto Amazon, eBay & Walmart is the best option for merchants looking to organize their e-commerce activities across several sales channels. The app makes it easy to integrate and optimize your listings across sales platforms like Amazon or eBay from a single central hub. It's particularly suitable for merchants who want to minimize their risk of overselling or underselling because it offers real-time inventory sync to maintain accurate stock levels across channels. ProsWide range of sales channelsSeamless integration with popular e-commerce platformsAutomated sync control and image enhancementCompatible order management and inventory systems24/7 live supportConsLimited compatibility with certain marketplacesNo free plan » Explore the best Shopify apps for managing multiple stores Overview of Features By optimizing your e-commerce listings across multiple sales channels, Codisto can help you grow your online presence and increase conversions. To do so, the app offers the following useful features. 1. Seamless Integration Popular e-commerce platforms like Shopify, WooCommerce, and Magento are easily integrated with Codisto. This means you can create, manage, and optimize your listings on all these platforms from a single central hub to save time and effort. 2. Listing Optimization Codisto automatically improves your product listings by adding relevant details like titles, descriptions, and prices. Additionally, it offers some sophisticated capabilities, such as: Automated translationCross-border tradeMulti-currency support With this feature, your listings will be optimized for each sales channel, increasing your store's visibility and revenue. 3. Customizable Templates Codisto lets you customize pre-designed page templates to produce unique, visually-appealing listings that match your brand. This can help you develop a distinctive and consistent brand identity across various sales channels. 4. Inventory Management To help you avoid overselling, Codisto automatically syncs your inventory across all sales channels. It also offers real-time inventory management to guarantee precise stock levels. These features help streamline inventory management by offering accurate information about your stock while saving time and effort. » Simplify your inventory management with the best Shopify apps for syncing stores 5. Analytics and Reporting To track your performance across all channels, Codisto offers comprehensive analytics and reporting. This feature provides information on your top-selling goods, the most-used search phrases, and consumer behavior to aid in your decision-making process and help you optimize your listings. » Improve your store's performance with the best Shopify analytics apps Plans & Pricing Although it doesn't offer a free plan, Codisto comes with a 14-day free trial. Once you decide to commit to one of the app's paid plans, you can choose between these tiered pricing options: Starter Plan ($29/month) Suitable for stores with tighter budgets, this plan offers up to 50 orders a month and unlimited listings.Growth Plan ($59/month) This plan comes with up to 250 orders per month and unlimited listings. Because of its affordability, it's ideal for growing stores. Pro Plan ($99/month) With up to 500 orders per month and unlimited listings, the Pro Plan is suitable for expanding stores with steady sales.Power Plan ($249/month) The Power Plan offers up to 1,500 orders per month and unlimited listings. It's ideal for larger businesses with more budget flexibility.Elite Plan ($499/month) With up to 3,000 orders and unlimited listings, the Elite Plan is a great choice for established businesses with advanced requirements. » Find out how much you should spend on Shopify apps Integrations You can streamline and improve your marketing and performance initiatives by integrating third-party apps. To help you manage your marketing, sales, and merchandising activities from anywhere, Codisto integrates with many popular platforms, including: EcwidWooCommerceMagentoBigCommerceShopifyAmazoneBay » Find out how to connect your Shopify store with eBay Usability Codisto is remarkably easy to navigate thanks to its simple and intuitive user interface. What's more, the app guarantees compatibility with different e-commerce systems, letting you seamlessly manage your listings across various sales channels. Support Boasting 24/7 availability, Codisto's excellent customer support options include: Phone support Email correspondenceLive chatBlog with helpful articles, tutorial videos, and FAQs A Smarter Way to Sell on Amazon, eBay, Google, and More Despite certain drawbacks, like its lack of a free plan, Codisto offers numerous excellent features. Some of these include real-time inventory syncing, automated listing creation, and the ability to handle numerous sales channels like Amazon, eBay, Walmart, and Google. By using Codisto to optimize your visibility across many markets, you can enhance your e-commerce sales efforts, boost conversions, and maximize revenue.

PixCleaner Background Remover Review (2025): Quality Image Editing for Shopify

Most customers are visual shoppers, meaning that a professional image of a quality-looking product can mean the difference between a sale and a bounced customer. Unfortunately, very few services offer the required editing capabilities you need to showcase your products authentically at a reasonable cost. That can all change with an app like PixCleaner by Proxima, a free Shopify image editing app that integrates directly into your store and allows for easy background removal and image optimization. Read on to learn more. ProsFree to installEasy to useBulk image editing functionalityVery cost-effectiveAI-driven platformConsFree plan only suitable for low resolution imagesMight not be suitable for larger stores What is PixCleaner Best For? PixCleaner is best for small to medium sized e-commerce stores with large product catalogues. It's free to install and offers a cost effective solution for e-commerce merchants looking to quickly and efficiently edit photos in just a few simple clicks with features such as image retouch, resize, crop & correct and smart touch. It is also especially useful for business with a mobile site as the app is very good at optimizing images for mobile to increase page loading speeds. » For more help with page speed optimization check out our list of best apps For a free to install app it offers a surprising amount of customization and functionality for even the most complex images with tricky backgrounds, difficult edges or finer details such as hair. We found the app was very easy to integrate and set up with a simple learning curve so anyone who installs it can get to editing product images on Shopify straightaway. Features Overview PixCleaner comes loaded with features to help any user including but not limited to e-commerce merchants, developers, advertisers & marketers or even creatives who would like to use the app for personal use. It also allows users to set IP limits for greater control over account accessibility and offers enterprise-grade security to keep your company data safe. Some of the more important features include the following. AI-Powered Background Removal One of the necessities of a great product image is a plain white or colored background instead of awkward shadows and dirty tablecloths, but paying for a professional studio is out of the budget of most Shopify sellers. Instead, Pixcleaner offers an AI-powered background removal tool to simulate the presence of a professional studio. Plus, the feature is customizable and allows you to make fine-tuned adjustments to match your standards. The smart AI has studied millions of images to be able to identify precise features and minute details like strands of hair. Intuitive Photo Editor The app comes fully equipped to handle all your basic image editing needs, including: CroppingResizingRotatingLayer adjustmentsText additionsWatermarkingShadow additionsColor gradients This allows you to ensure that all your images match your brand, style, and sense of quality. Bulk Operations In addition to all of the individual editing features, Pixcleaner also offers bulk productivity operations, allowing you to automate your photo editing process and apply features and touchups to multiple images at once. Not only can this save time and effort, but it also ensures that all images you're choosing to export will have the same features and style. PixCleaner Plans & Pricing Pixcleaner doesn't offer a paid plan for their Shopify app. Instead, the app is free to install and use, only charging you a small fee of 0.20$ to 0.05$ when you decide to export an image for use, meaning you never have to pay for a service that you aren't currently using. Instead, you can keep the app installed and only have to spend money when you need more product images. There are, however, paid plans available on the developers website as laid out below. Integrations PixCleaner offers a robust API allowing users to merge the app with their website, app or product through an HTTP interface. The developers software and technology is highly scalable and their team are super friendly and helpful if you're finding it difficult to get the API set - they'll do it for you! Usability We found the app to be intuitive and quite straightforward to use. It follows a logical process and workflow and we never felt lost when navigating the app. Most of the buttons and tools are where you would expect them to be and it's not difficult to use. Although it offers many features & customization options, some users might feel slightly limited if they are used to more comprehensive software. If you're unsure about the quality of your images, PixCleaner recommends to upload and edit the images first on a free trial and if you're still not satisfied, they offer a 14 day money back guarantee. Support The team at Proxima are super friendly and quick to respond to any customer queries. They can be reached via phone or e-mail and have even listed their address based in France if you'd like to pop in for a physical visit. There is also quite a comprehensive resources page on the company's website with user cases, tutorials and FAQ's to help customers with common queries. Step Out From The Background If your Shopify product images are poor quality or nonexistent, you might as well say goodbye to any potential customers coming your way. Quality images are a necessity, but the price of most reputable image editing software can easily cost you thousands of dollars for licensing before you even know how to use it. Instead of the hassle, leverage the capabilities of a pay-per-use service that offers all the necessary features you need to lift your store with great images like Pixcleaner. At the time of writing this review, the app didn't have a single negative review or comment on its Shopify app store page listing. Head to their website to learn more or directly install the app now. If you're still unsure, the developers also offer free consultations and demos to help you make a better decision.

Opinew Review (2025): Support, Pricing, Features, & More!

Customer reviews and user-generated content (UGC) provide the social proof you need to build your store's credibility. Almost 9 out of 10 global shoppers (89%) report that reading product reviews is an integral part of their buying journey. What's more, product pages with reviews have shown a massive 354% increase in conversions compared to pages without reviews. However, merchants frequently face stumbling blocks when collecting and displaying customer reviews, like the possibility of showcasing negative reviews first, low review counts, and review apps slowing down their store speed. Thankfully, the product review app, Opinew, offers solutions to these challenges. Learn about its capabilities, pricing plans, pros and cons, and more in our in-depth review of the app. We'll help you decide if Opinew is the best product review app for your online store. ProsUser-friendly interfaceWide range of featuresCustomizable widgets to match branding24/7 live chat supportExtensive integrations with popular appsLightweight app to improve SEOConsFree plan has limited imports & request emailsSome report that code remains after uninstallation Best For A valuable app for e-commerce stores of all sizes, Opinew offers a variety of plans to suit different business needs. While any store will benefit from using the app, direct-to-consumer (D2C) brands, especially those in fashion and electronics, can expect to reap the biggest rewards from this review app. These industries rely heavily on social proof to build trust and influence purchasing decisions, making Opinew an ideal choice to increase their sales. » If you're eager to rev up your sales, check out these great sales-boosting apps Overview of Features Bulk Review Import Opinew's review import feature allows users to easily import reviews from popular marketplaces like Amazon, eBay, and AliExpress, and other review apps like Judge.me and Yotpo. With one-click bulk import initiation, Opinew's automatic syncing saves time and effort, ensuring that you don't leave out any of your stellar customer reviews from other platforms. Automatic Review Requests Opinew's review request feature allows store owners to automate the request process by sending the customer an email or SMS asking for a review. The convenient drag-and-drop editor lets you customize email content to match your tone and branding. Additionally, Opinew enables merchants to send printed QR codes along with their shipments, providing a convenient way for customers to leave reviews. To encourage shoppers to give reviews, you can also send them coupons as incentives. Review Display Widgets Opinew offers 8 customizable and professionally designed widgets. Using a sales funnel, these widgets are perfect for targeting the different stages of the customer journey, such as homepage reviews, stars on product pages, and dedicated review pages. The widgets are highly customizable, allowing you to tailor their look and feel to match your brand image. In addition, analytics track each widget's performance, offering insights into which widgets are performing best to help you improve your overall marketing strategy. Smart Reviews Opinew's smart reviews feature automatically presents the reviews with the highest conversion rates first. With its advanced AI technology, the app displays certain reviews based on each customer's location and preferences, maximizing your sales potential. On the other hand, if you have less favorable reviews, these will be automatically moved further down the list, giving you peace of mind that negative reviews aren't harming your conversions. SEO Boost Opinew includes several functionalities to improve your store's search engine optimization (SEO). Rich snippets that display additional information, such as ratings and number of reviews in search engine results, can help improve click-through rates. Additionally, Opinew functions as an image optimization app, compressing review images and videos and employing lazy loading. What's especially great is that, unlike other review apps, Opinew won't slow down your page loading speed. All of these features work together to help improve your store's visibility in search results and drive more traffic to your website. » Head to our picks of the best SEO apps to boost traffic & reach more potential customers Plans & Pricing Opinew offers store owners a free plan, 3 paid plans, and the option of a customized enterprise plan. Each comes with a 14-day free trial period, and you'll get a generous 17% discount if you opt for an annual subscription. Free The free plan offers key features to help you get started with review management, including review import, email requests, and customizable widgets. This plan is entirely free, but bear in mind that there are limits to the number of email review requests and review imports it supports. Starter Opinew's Starter plan offers features for businesses that require more advanced review management. In addition to review imports, email requests, and customizable widgets, the Starter plan includes features like rich snippets, image optimization, and fast page speed. It comes at an affordable price of $19 a month. Growth As the name suggests, Opinew's Growth plan targets stores looking to expand their review management efforts. The Growth plan offers all the features in the Starter plan, as well as advanced features such as AI-powered personalized review display, bulk imports, and integrations with other popular review apps. It also provides access to analytics for tracking widget performance. These services come at a rate of $89 per month. Advanced At $199 a month, Opinew's Advanced plan is tailored for businesses seeking comprehensive review management capabilities. In addition to all the features available in the Growth plan, the Advanced plan has benefits such as custom domain support, priority email support, and the ability to send printed QR codes with shipments. It also includes advanced analytics and reporting capabilities for detailed insights. Enterprise Opinew's Enterprise plan is designed for large businesses with more complex review management needs. The Enterprise plan provides all the features of the Advanced plan and offers dedicated account management, custom onboarding, and priority live chat support. Opinew also offers custom integrations and advanced customization options to meet your specific business needs. The Enterprise plan offers flexible pricing options to suit the needs of any store, and monthly fees start at $499. Integrations Opinew offers a wide range of valuable integrations that can be categorized into the following groups: Page builders: Integrate seamlessly with popular page builders like PageFly and GemPages to optimize and enhance your store's visual design and layout.Marketing tools: Integrate with marketing automation platforms like Klaviyo to leverage customer data for targeted email campaigns and personalized marketing strategies.Other review apps: With this integration, you can easily import your data from other popular review apps like Loox.Loyalty apps: Integrate loyalty programs, such as Smile.io, to reward and retain customers, fostering long-term customer relationships and repeat purchases.Search & Filtering: With integrations with apps like Fast Simon, you can enhance search functionality and provide advanced filtering options, allowing customers to find products more efficiently.Customer support: Integrate with customer support apps like Gorgias to streamline customer communication and provide efficient support across channels.SEO & rich snippets: Optimize your store's SEO by integrating with tools like JSON-LD for SEO that generate structured data and rich snippets for search engine visibility.Other tools: Seamlessly connect with additional platforms such as Google Shopping, Weglot for multilingual support, and Facebook for social media integration. Usability Opinew's setup process is straightforward and only takes around 15 minutes to complete. The app's user interface is intuitive and easy to navigate, making it accessible for users with varying levels of technical expertise. One of the key advantages of Opinew is its automated workflows, which streamline the review collection and publishing process. Once set up, the app automatically sends review requests to customers and allows them to submit reviews directly on the website. The app also enables store owners to automate review moderation, ensuring that only relevant and appropriate reviews are displayed. The app is also specifically designed to be lightweight and won't slow down your site speed. In fact, it's the most lightweight review app on Shopify. » If slow loading times are an issue for you, check out these top-rated speed optimization apps Support Opinew provides a range of customer services, including: 24/7 live chat support: Users can access live chat support anytime to get help with issues they encounter while using the app.One-on-one migration & widget installation walkthrough: Opinew offers personalized support to help users migrate their existing reviews from other platforms and install the app's widgets on their site.Priority support: Users on the Advanced plan have access to priority support, which means their inquiries will be handled first in the support queue.Dedicated customer success manager: Users on the Enterprise plan have a dedicated customer success manager who provides personalized support and guidance. In addition to these services, Opinew offers a range of helpful resources, like: Onboarding video tutorials: These guide users through the setup process and show them how to use the app's features.Case studies: Real-life success stories showcase the app's effectiveness and provide inspiration on how to use it effectively.Blog: The app's blog provides valuable insights into best practices for using customer reviews to drive engagement and conversions.Help center: The app's help center contains a range of articles and resources to help users troubleshoot common issues and get the most out of the app.FAQs: The app's FAQs section provides quick answers to common questions users may have about the app's features and functionality. Open New Marketing Doors With Opinew Incorporating product reviews on your Shopify store can have numerous benefits, including increasing credibility, boosting conversions, and decreasing customer returns. By leveraging Opinew's features and resources, you can effectively collect and display customer reviews on autopilot. It's an essential marketing tool that sets itself apart from other product review apps with its user-friendly interface, automated workflows, lightweight design, and personalized support. Open yourself up to a new marketing avenue with Opinew, and you'll soon gain the trust of your customers, enhance your online reputation, and drive engagement and sales. » Looking for more ways to generate user content? Take a look at our selection of the best social-proof apps