keepshoppers logo
Community
Sign In

SMSBump Review—Pricing, Features, Integrations and More!

Brody Hall
By Brody Hall
Davor Štefanović - Editor for KeepShoppers
Edited by Davor Štefanović

Updated February 14, 2024.

Our team tests eCommerce apps and publishes reviews that are unbiased and not influenced by payments we receive from some of the app developers.

A professional review of SMSBump Shopify app

It is estimated that a whopping 86% of the worlds population owns or uses a smartphone with usage having increased by approximately 50% since 2017. This means there is a whole lot of web surfing going on so if you're an e-commerce merchant, the world, or in this case the web is your oyster providing endless opportunities for marketing campaigns to help grow your business.

As the name suggests, SMSBump: SMS Marketing & E-mail is an SMS automation marketing tool for e-commerce platforms. The tool assists online businesses in developing highly targeted SMS and e-mail campaigns while also tracking performance, facilitating campaign scheduling, sending customer retention prompts, keeping track of subscribed members, and a heap more.

SMSBump

4.9/5(5,566 reviews)




What Is SMSBump Best Used For?



SMSBump is best for customer engagement and retention. By using SMSBump's segmentation and targeting features, users can send personalized messages to specific customer groups which may include sending automated birthday wishes, exclusive offers to loyal customers, or requesting feedback and reviews. On top of this, the app can also help with recovering potential lost sales by sending personalized reminder alerts to customers who have abandoned their shopping carts and send other time-sensitive offers for discounts and promotions.

Overall, the app excels at one thing in particular and that is helping customers identify with your brand by constantly staying in touch but in such a way that is not annoying or repetitive. If raising brand awareness is your goal then SMSBump might just be the app you're looking for.

Overview of Features

SMSBump possesses a ton of super handy features that many e-commerce and online stores will find great for customer acquisition and retention. Key features of the app include:

SMS Campaigns: Users can create and send targeted SMS campaigns to their customers. These campaigns can be used for various purposes, such as sending promotions, discounts, order updates, abandoned cart reminders, and personalized messages.

Segmentation and Targeting: Allows users to segment their customer base and target specific groups of customers with relevant messages. Segmentation can be based on factors such as location, purchase history, and customer behavior.

Automated Flows: Pre-built automation workflows that allow users to set up automated messages triggered by specific events or actions. For example, sending a welcome message to new subscribers or a series of reminders for abandoned carts.

Abandoned Cart Recovery: One of the primary features of SMSBump is helping businesses recover potentially lost sales by sending personalized text messages to customers who have abandoned their shopping carts. These messages are customizable and can include discounts or incentives to encourage customers to complete their purchases.

Mobile Keyword Campaigns: Allows businesses to create keyword-based campaigns, where customers can text a specific keyword to a designated number to receive offers, updates, or opt-in to a subscription list.

Analytics and Reporting: Analytics and reporting features to track the performance of SMS campaigns. Businesses can monitor open rates, click-through rates, conversions, and overall ROI (Return on Investment) to assess the effectiveness of their SMS marketing strategies.

Other useful features we liked include:

  • Growth tools, including mobile-first pop-ups, floating buttons, and customizable sign-up forms.
  • Collecting detailed user analytics on orders, link clicks, and spending metrics.
  • Storing customer time zones so that no middle-of-the-night text messages occur.
  • Enabling users to set cost thresholds to prevent overspending.

Pros


  • Smooth integration and setup
  • Boosts investment returns
  • Offers a library of SMS templates
  • Increases click-through rate
  • Offers excellent customer service

Cons


  • Occasional bugs and hiccups
  • Test SMSs are charged to the customer
  • Lower-priced plans can feel limiting

SMSBump Plans & Pricing

The app offers customers many different pricing plans to choose from, featuring a cancel-at-any-time subscription with no hidden fees, as follows:

smsbump pricing


SMSBump

4.9/5(5,566 reviews)




Integrations

Initially, SMSBump was designed to be a Shopify excusive, although, the development team has recently been working on integrating the tool into other major e-commerce CMS platforms. There is now a beta version of SMSBump available for BigCommerce, and there's talk of a WooCommerce integration that is set to be released in the not-too-distant future.

Aside from platforms, SMSBump also integrates with a wide variety of other e-commerce apps. Some of the most widely used include:

Usability

SMSBump app is easy to set up and use with a clean and intuitive user interface that simplifies the process of creating and managing marketing campaigns. Navigating the app is straightforward with access to key features and functionalities without much hassle.

It also offers templates and pre-built automation tools making it easy set up automated flows, schedule campaigns, and define triggers for specific events.

Support

The SMSBump team is well known for its exceptional customer service with a range of support systems such as:

  • Help Center: Containing documentation, guides, tutorials, and frequently asked questions (FAQs). The Help Center covers various topics, ranging from getting started with the app to advanced features and troubleshooting. Users can search for specific topics or browse through the available resources to find answers to their queries.
  • Live Chat Support: Allows users to directly communicate with the support team in real-time. This feature enables users to ask questions, seek clarification, and receive prompt assistance.
  • Email Support: By sending an email to the provided support address, users can describe their issues or concerns and expect a response from the support team within a reasonable timeframe.
  • Community and Forums: SMSBump maintains a community forum or a user community where users can interact with each other, share experiences, and seek advice. This can be a valuable resource to connect with other users, learn best practices, and find solutions to common challenges.

Boost the Value of Each Customer Interaction

With up to a 98 percent open rate, SMS marketing is a seriously potent marketing channel that every e-commerce merchant should at least consider. With its wide range of features and ease of use, rolling out a marketing campaign with SMSBump has never been easier. The app will increase customer engagement on its own by automating many of the marketing workflows and processes, saving users time and money. It is a great option for both startups and larger online businesses with different pricing tiers and scaling features to suit just about every brand's marketing requirements.

SMSBump

4.9/5(5,566 reviews)



SMSBump Review—Pricing, Features, Integrations and More!

Recommended Reviews

Entail AI Review (2024): Pros & Cons, Features, and More

Content marketing is a great way to reach and engage your target audience, but doing it well can be challenging. The current online environment is highly saturated and competitive, with the latest statistics showing that over six million blog posts are being published every day. This makes creating high-quality content necessary for anyone who wants to stand out. Despite this, a large portion of online content isn't all that helpful, and content marketing—when done correctly—is still one of the best ways to help you promote your brand, generate more leads, and increase sales. Since organic search is, by far, the largest source of online traffic, learning how to utilize it can be incredibly beneficial for your brand. This is where comprehensive content marketing solutions come in. Content marketing platforms like Entail AI can help you understand and maximize your online presence by fully taking care of your content marketing strategy. In this review, we will take an in-depth look at Entail AI and everything they offer. Let's dive in. ProsHighly scalable automated traffic generationCustomized pricing plansCost-effectiveGenerates consistent and sustainable resultsConsMight take 1–3 months to start seeing results What Is Entail AI? Entail AI is an AI-based platform that manages the entire content marketing strategy of your business. It generates high-quality, optimized content that allows users to target consumers or businesses to promote products, subscriptions, and services. With it, you can make your brand rank high on search engines, increasing its visibility and bringing in organic traffic. This allows businesses to quickly scale up and target a variety of audiences with over 20 niches to choose from, like finance, fashion, or tech. Working with a reputable platform like Entail AI won't just bring organic traffic. It will also help build brand trust and awareness, as well as establish authority. With Entail AI, you can even see accurate forecasts of your growth, allowing you to monitor your traffic growth in detail and predict future trends. What Makes Entail AI Stand Out Wide Reach A content marketing platform like Entail AI gives you the ability to refine targeting and reach your specific audience. Expert Oversight Entail AI uses AI-powered solutions to automate processes prone to human error. Of course, all of these processes are overseen by a team of content experts and are thoroughly monitored. People-First Content Unlike the majority of online content, which is primarily focused on search engines and rarely helps readers, Entail AI has a people-first approach. This means that the search intent of your target audience will be precisely met. Overview of Features 1. Content Strategy Development Entail AI can assess your needs and develop a custom content strategy tailored to your goals. This includes keyword and competition research, as well as domain analysis and the creation of comprehensive pillar pages. 2. Full-Spectrum Content Management In addition to developing your content strategy, Entail AI takes care of copywriting, editing, and optimization. Thanks to Entail AI's team of skilled editors, you'll always have highly optimized content with zero mistakes. 3. Expert Content Marketplace What makes Entail AI stand out from the competition is its team of expert content writers. Every single member of the Entail AI team is an expert in their field, so they're aware of exactly what the reader is looking for. 4. Advanced Page Builder Entail AI's content plan is not just limited to blog articles. You'll also get organic traffic from guides, community forums, Q&A pages, charticles, and more. 5. Search Engine Optimization It's not enough to just generate high-quality content. You also need to make sure it's easily searchable by both the reader and the search engine. To do this, Entail AI uses a variety of SEO best practices, including keyword research, website structure optimization, internal linking, position tracking, and more. 6. Conversion Rate Optimization Entail AI also makes sure that your content is converting. To do this, Entail AI uses a variety of CRO practices like A/B testing, tracking user behavior, and more. This allows business to maximize their conversions and increase their sales. Entail AI Pricing Entail AI doesn't have pre-defined pricing plans. Instead, it tailors the offer specifically to your content marketing needs. With that in mind, the Entail AI team will probably offer you the most cost-effective solution for your budget and help you get on track toward achieving your content marketing goals. So consider getting in touch with them for accurate pricing information. Usability Regarding usability, Entail AI makes it incredibly easy for you to start, as they handle all of the hard work for you. All you have to do is select your target audience and topics and then connect your site. From here, Entail AI starts automating your content management process by doing the following: Identifying customer interests by doing research and visualizing data Formulating an appropriate content strategy Assigning a team of writers that are experts in your niche Ensuring quality content via editorial review Optimizing content for search engines Monetizing your traffic by optimizing conversion rates Of course, you can oversee the entire process, as Entail AI offers a dedicated customer interface, allowing you to see the results yourself. Support Entail AI is always available for its customers when there are any questions or uncertainties. As a content marketing platform, they aim for the swift resolution of any challenge your business encounters down the road, so you can be sure that they'll be here every step of the way. Integrations One of the best features Entail AI offers is its seamless integration with your business's website. The platform can be easily integrated with a variety of website builders and platforms, including: WordPress Wix WooCommerce Webflow BigCommerce Squarespace Weebly React Why We Recommend Entail AI We highly recommend Entail AI for businesses that want to take their content marketing to the next level. This is because Entail AI offers an all-in-one solution for content, from content generation by expert writers and editors to advanced strategy generation following SEO best practices. Moreover, a content marketing platform like this is widely applicable in various niches across diverse audiences. Who Is It Best for? Businesses that need an all-in-one content marketing solutionEntrepreneurs who want to maximize their website traffic and conversionsOnline marketers and content creators who are looking for a cost-effective solution The Bottom Line: Is Entail AI Worth It? All in all, we believe that Entail AI is worth it. It provides a comprehensive content marketing solution that can make managing your business a lot easier and take your sales to the next level. The platform is affordable, has scalable pricing, and comes with extensive customer support. With its advanced features and integrations, Entail AI is a great choice for businesses of any size. It's also worth mentioning that, as a content marketing platform, Entail AI has one goal—to help your business succeed. You won't have to worry about any aspect of your content marketing. Entail AI guarantees that you'll always stay one step ahead of the competition.

PushOwl Review (2024): Pricing, Features, Integrations, & More!

Email and SMS alerts have become common marketing tools—but they have limitations. According to a benchmark report by MailChimp, e-commerce businesses have an average email open rate of only 15.68% and an average click-through rate of just 2.69%. In response to these issues, PushOwl provides a web push notification platform to help online stores engage more effectively and directly with their customers. Push notifications are clickable messages sent directly to users' devices, and PushOwl's platform enables merchants to send personalized and timely notifications based on customer behavior and preferences. This is an excellent strategy to reduce abandoned carts and boost conversions. Our PushOwl review provides an in-depth analysis of the platform's pricing, features, integrations, and more to help you decide if it's the right tool for your marketing efforts. » If you're after conversions, check out our list of top conversion rate optimization apps ProsSimple & clean dashboardTimely customer supportVisually appealing web push notificationsSupported across multiple devices & browsersIntegrates with 18 Shopify appsRobust analytics & reporting toolsConsSegmentation options are somewhat limitedReporting tools could be more customizable Best For Traders operating in highly competitive markets with a large audience will benefit most from this app. PushOwl's web push notifications provide a faster, more engaging way to communicate with customers. This is especially effective in crowded or fast-moving markets. Having said this, PushOwl's segmentation and personalization tools tailor messages and offers to specific customer segments, making the app an excellent choice for e-commerce stores of all types and sizes looking to improve sales. » Head to our best apps to boost sales list for more tools to ramp up your revenue Overview of Features Web Push Notifications PushOwl provides different types of web push notifications, including abandoned cart reminders to help you recoup lost sales by reminding your customers that they still have items in their carts. The app also provides browser abandonment notifications to help you retarget customers who have left your site without making a purchase. In addition, merchants can use flash sale notifications to promote limited-time sales and offers. There are also notifications to welcome new customers and offer discounts or incentives for their first purchase. PushOwl's triggered notifications feature allows businesses to send alerts based on specific events, like when the item is restocked or the price drops. Another advantage of using PushOwl is that notifications can be sent in multiple languages, allowing businesses to reach out to their customers in their preferred language. In addition, web push notifications do not require customers to provide an email address or download a mobile app, making communication with customers more convenient and faster. Analytics & Reporting PushOwl offers a variety of analytical tools that businesses can use to measure the performance of their campaigns. These include tracking subscribers, clicks, revenue generated, and cart recovery performance. Stores can also use PushOwl's segmentation tools to analyze campaign performance across different customer segments by location or device type. What's more, the app's email campaign reports provide an overview of campaign performance over time. These reports are valuable to businesses looking to optimize campaigns and improve targeting and segmentation by determining which campaigns are driving the most revenue or engagement. Customizable Designs The app provides visually appealing widgets that you can add to your business's website to allow customers to subscribe to push notifications. You can customize your notifications with emojis, product images, and other visual elements to make them more engaging and eye-catching and match your store's design and branding with customizable colors, logos, and other design elements. Plans & Pricing PushOwl offers a 14-day free trial so that you can try out their web push notification platform—no strings attached. Additionally, PushOwl offers a generous 60-day money-back guarantee, giving you peace of mind that you can receive a full refund if you're not satisfied with the app's performance. These are the three plans you can choose from: Basic PushOwl's Basic Plan is designed for small businesses and includes many key features to help you get started with web push notifications. This plan includes 500 monthly impressions, the ability to schedule notifications in advance, and basic analytics and reporting tools to measure campaign performance. The Basic Plan is free, so you can try it before upgrading to another one. Business Designed for growing businesses, PushOwl's Business Plan includes everything in the Basic Plan, plus advanced analytics and reporting tools like revenue tracking, conversion tracking, and audience insights. Additionally, the Business Plan offers abandoned cart reminders, shipping notifications, and subscriber details and migration. This package is $19/month for 10,000 impressions or $38/month for 20,000 impressions, so how much you pay for the app is in line with your needs. It's a great option for businesses looking to invest in more advanced web push notification campaigns to drive growth and revenue. Enterprise PushOwl's Enterprise Plan is the best choice for large enterprises with advanced needs for web push notification campaigns. This plan includes all the features of the Business Plan, plus additional customization options, Smart Delivery, browser abandonment, phone support, and a dedicated integration engineer for personalized support and guidance. Enterprise Plan pricing is available on request, customized to each company's unique needs and requirements. Integrations Third-party integrations bring great value to your online business by allowing you to connect your e-commerce platform to external software and services. These integrations help automate and streamline various tasks, such as product review request notifications, sending wishlist reminders, and sending loyalty messages to your customers. By leveraging third-party integrations, stores can improve customer experience, increase customer retention, and ultimately increase sales. The app integrates with 18 Shopify apps, including: Stamped.io: A review and rating management toolLoox: A photo-review app to build social proofJudge.me: Another review app with added SEO benefitsPageFly: A drag-and-drop page builder to create custom pagesFlits: A loyalty program app to retain customers through specialized offersNow Back In Stock: A notification app for customers to receive back-in-stock alertsAVADA: A suite of e-commerce marketing tools, including email marketing, SMS marketing, pop-ups, and more Usability PushOwl receives our stamp of approval when it comes to usability. The setup process is quick and easy, with simple steps that guide users through the notification setup and configuration process. The interface is well-designed and easy to navigate, with all the features and options you need at your fingertips. Dashboards clearly display notifications, subscribers, and performance metrics so companies can easily track progress and make informed decisions. The platform is also highly intuitive, with well-thought-out, user-friendly features for businesses of all sizes and technical capabilities. Support What also makes the app setup and implementation user-friendly is the excellent support offered by the PushOwl team. Chat support: PushOwl offers live chat support to help users quickly resolve any issues or answer questions they may have.Email support: Users can also contact PushOwl support via email for any technical or account-related queries.PushOwl Help Center: The Help Center provides users with extensive documentation and resources to help them get started with the platform and troubleshoot any issues they may encounter.Blog: The PushOwl Blog offers regular updates and insights on web push notifications, e-commerce marketing, and industry trends, providing businesses with valuable information and strategies to improve their marketing efforts.Resources: PushOwl offers a range of resources, including webinars, whitepapers, and guides, to help businesses learn more about web push notifications.YouTube Channel: Their channel includes several video tutorials on each of the app's features and dashboards.Case Studies: PushOwl features case studies from real businesses that have successfully used the platform to improve their marketing campaigns, providing valuable insights and inspiration for other stores looking to do the same. Discover how Natural Pet increased their ROI with PushOwl Push Your Marketing to the Next Level Push notifications are a highly effective marketing channel. By sending targeted and personalized messages to subscribers, stores can increase brand exposure and boost traffic to their websites. Push notifications can also help businesses engage with their audience in real time to promote products, sales, and special offers, leading to increased AOV and sales. PushOwl automates and streamlines this type of marketing strategy, making it easy for merchants to set up and send push notifications, track performance metrics, and optimize campaigns for better results. The app allows businesses to create targeted and personalized notifications to increase engagement with subscribers and improve their chances of increasing sales. » Want to take your marketing a step further? Check out these leading Shopify marketing tools

Traffic Boost for Shopify: Boost Organic Traffic Through Word-Of-Mouth Marketing

Word of mouth is one of the most effective marketing techniques that businesses can utilize. Potential customers are far more likely to purchase something if one of their peers has purchased the same product and validated its quality. This is exactly the kind of benefit you can achieve when you use a service like Traffic Boost by BERMUDAPPS. This handy app can help you leverage your customers to do your social proofing for you by offering them incentives to share what they bought through social media, saving money on ad spending and boosting your conversions at the same time! Traffic Boost Highlight Features Automated Requests The app will automatically send marketing request emails with discount codes to customers once they complete purchases on your store, meaning that you never have to lift a finger after the setup. Customizable Pages The "thank you" and "discount" pages sent to your customers are totally customizable to fit your brand's personality and voice. Save Money on Ad Spending Why waste money on social media ads when your customers can do it for you for less cost and greater effectiveness? Customers can share your product through direct messages, Facebook stories, and everything in between. Seamless Installation and Integration With all the parameters pre-filled and easily modifiable, you can have the service up and running on your Shopify store minutes after the one-click installation. Traffic Boost Pricing All the paid plans come with a 14-day free trial, allowing you to test the service before committing. Free Plan This is a test plan that lets you get a feel for the service without paying for it first. It offers the following features: Customizable "thank you" and "discount" pagesCustomizable post-purchase emailsConversion stats and tracking24h chat support Starter Plan $3.99/month This plan offers all the features of the Free Plan, as well as: 1-50 orders after the free trialLive chat support Advanced Plan $9.99/month This plan offers all the features of the previous plans, as well as: Up to 200 monthly store orders Pro Plan This plan offers all the features of the previous plans, as well as: Up to 1,000 monthly store orders Our Verdict: Should You Use Traffic Boost? Utilizing the most effective marketing technique without having to lift a finger is a no-brainer, and this is exactly what you'll get when you use Traffic Boost by BERMUDAPPS. Doing so will save you time, effort, and money while boosting your conversions and customer loyalty. It's no surprise that, at the time of writing this review, the app has maintained a solid 5-star rating on the Shopify app store. If you'd like to learn more, visit their website or head directly to their listing on the Shopify app store.