Okendo Review 2026: Pricing, Features, Integrations & More!

Kate Pauline Galagnara - Writer for KeepShoppers
By Kate Pauline Galagnara
Nevena Radulović - Editor for KeepShoppers
Edited by Nevena Radulović
Romi Hector
Fact-check by Romi Hector

Updated November 16, 2023

Our team tests eCommerce apps and publishes reviews that are unbiased and not influenced by payments we receive from some of the app developers.

An Okendo review promotional image including the app's logo and a picture of a satisfied customer smiling

With 95% of shoppers having reported consulting customer reviews before making their purchase, social proof makes an important part of the e-commerce shopping experience. Okendo might be just what you need to increase sales in your e-commerce store by capitalizing on social proof and building a stronger relationship with your customers.

In this Okendo review, we'll analyze this robust customer feedback and review platform in terms of its features, pricing, usability, and more to help you decide whether this is the best Shopify app for your e-commerce store.

An Okendo review promotional image including the app's logo and a picture of a satisfied customer smiling


Pros


  • Automated review requests
  • Custom questions for more detailed feedback
  • Social media sharing tools
  • Review moderation before publishing
  • Automatically block spam or negative reviews

Cons


  • Limited reporting capabilities
  • Lack of mobile optimization on some platforms

Okendo

4.9/5(772 reviews)




Best For

Okendo is best for e-commerce businesses looking to take their customer relationships to the next level. With Okendo, you can easily collect, manage, and show customer reviews and photos to highlight the best features of your store's products and drive sales.

We found Okendo can be especially helpful if you want to grow your product ratings on Amazon, Google, or eBay. By providing great insights into what customers think of your products and services, the app allows you to make decisions based on real customer feedback to increase conversions.

» Browse the best Shopify apps to optimize your conversion rate

Overview of Features

Okendo is a customer review and user-generated content (UGC) platform that helps businesses build better relationships with their customers by providing the following features.

Review & UGC Display Widgets

Okendo review widget


A review widget is used to display customer reviews on your site, including elements like customer ratings and text comments. Okendo's review widgets provide your business with customizable design options to match your brand image. Additionally, they can be set up to filter reviews based on language, location, product, or other criteria.

Survey Functionality

Okendo survey feature


Okendo's survey feature is a powerful tool that helps you learn useful information about your customers. You can create custom surveys to get feedback on your products, services, or customer experiences in your e-commerce store. The survey responses are then analyzed and summarized in detailed reports to help you identify potential areas of improvement.

Content Management

Okendo content moderation feature


Using the content management feature, you can easily manage your brand reviews and UGC by approving, rejecting, or editing submissions before they're published. This makes it easy to keep track of customer feedback and ensure only the best content is displayed on your website.

Marketing Channel Connections

Okendo cross-platform sharing


Okendo has a number of marketing channel connections that allow you to sync your reviews and UGC across multiple platforms to reach new audiences and increase engagement. The platform also offers automated workflows for sharing your content on social media networks, such as Facebook and Twitter.

» Explore the best Shopify apps for product reviews

Plans & Pricing

In addition to a 14-day free trial, Okendo offers a variety of plans and pricing options to suit e-commerce businesses of all sizes:

A screenshot of Okendo's pricin

  • Essential Plan ($19/month): Designed for small businesses, this plan offers basic features such as customer profiles, review management, and customer support at an affordable monthly price.
  • Growth Plan ($119/month): Suitable for growing businesses looking to drive conversions, the Growth Plan offers additional features like analytics and reports.
  • Power Plan ($299/month): This plan offers more powerful features ideal for scaling brands, including multi-store syndication as well as email and SMS integrations.
  • Advanced Plan ($499/month): True to its name, this plan offers features like API access and a Customer Success Manager for larger businesses with advanced requirements.

Finally, if none of the plans above match your specific needs, you can also opt for Okendo's Enterprise Plan and get custom features and pricing tailored to your requirements.

» Find out how much you should spend on Shopify apps

Okendo

4.9/5(772 reviews)




Integrations

Okendo offers a range of integrations to help you get the most out of your review system. Here are some of the most popular analytics, marketing, customer service, and customer data integrations you can count on:

  • Google Analytics
  • Facebook Ads
  • MailChimp
  • Shopify
  • Klaviyo
  • Zendesk
  • Salesforce
  • HubSpot

Usability

Okendo is a user-friendly platform that makes it easy to collect and manage customer reviews. Relying on its wide range of customization features, you can easily set up review forms and surveys that fit your brand and products.

The intuitive dashboard lets you see your reviews at a glance and respond to your customers quickly. It also provides powerful analytics tools to help you gain valuable insights into customer satisfaction.

» Discover the benefits of using a Shopify product review app

Support

Okendo's support team is one of the best in the business, with friendly and knowledgeable customer support agents always on hand to help you troubleshoot any issues. You can rely on these support options:

  • Live chat support
  • Phone assistance
  • Email service
  • Live demos and webinars
  • Knowledge base with instructions, FAQs, and tutorials

Let Okendo Help You Build Customer Relationships

Providing features for gathering, displaying, and analyzing customer feedback, Okendo is a comprehensive tool for handling all aspects of your e-commerce store reviews. Ultimately, Okendo can help your business build customer relationships by leveraging customer feedback and reviews.

With its powerful features like automated feedback requests and targeted surveys, you can gain a better understanding of your customers and tailor your e-commerce store experience specifically to their needs. This way, using a product review app helps you foster customer loyalty and continue growing your business.

Okendo

4.9/5(772 reviews)



Okendo Review 2026: Pricing, Features, Integrations & More!

Recommended Reviews

Loox Review—Pricing, Integrations, and More!

Loox is a reviews app that allows e-commerce brands to gather user-generated photos and reviews from customers. The app can be used for any type of online store that permits customers to give their reviews. Customers can give plain star ratings via the app for a product they purchased, as well as take photos of themselves using it. Loox also makes it easy for Shopify brands to import their product reviews from other platforms on the web, like Amazon and AliExpress reviews. What Is Loox? Loox Product Reviews & Photos is a popular product review app for e-commerce businesses. It allows online store owners to easily collect and display customer reviews, including photos and videos, to build social proof and trust with potential customers. The app integrates with major e-commerce platforms such as Shopify, Magento, and BigCommerce, making it easy for businesses to manage their product reviews and boost their conversion rates. Loox also offers features such as review request emails, customizable review widgets, and analytics to help businesses gather valuable feedback and insights. Best for The Loox app is best for newbie and professional Shopify sellers alike who seek a seamless and automated way to gather user-generated reviews to build trust and credibility in their niche. Loox is best for e-commerce businesses that want to showcase user-generated content (UGC) in the form of photo reviews on their website, social media, and other marketing channels. It helps to increase social proof and build trust with potential customers, ultimately leading to higher conversions and sales. Additionally, Loox offers features like product review requests, discounts for photo reviews, and integrations with popular e-commerce platforms to make the process of collecting and displaying reviews seamless. ProsUnique feature that gives discounts to customers that review nicelyMany integrations that optimize your store as well as provide a seamless experienceProvides ample automationBoosts order value through the use of social proofConsLoox doesn't offer a free planYou need to purchase a professional plan to access all features Loox Pricing Plans Loox provides users with dynamic pricing options. This means that you won't have to pay additional fees if you only send a limited amount of review requests every month, and they offer a 14-day free trial that allows you to test the app before choosing a paid plan. Here's the app's pricing structure, billed monthly: Basic Plan: 100 monthly review requests for $9.99.Advanced Plan: 500 monthly review requests for $29.99.Pro Plan: 1500 monthly review requests for $59.99.Enterprise Plan: 10,000 monthly review requests for $99.99. If you need more review request emails in a month beyond what all plans available offer, Loox accommodates this. You only have to contact them and inform them of your monthly numbers, and they'll create a custom pricing plan for you. Integrations Loox's Shopify app provides numerous integrations. It integrates with a variety of popular e-commerce platforms, including Shopify, BigCommerce, WooCommerce, Wix, and more. Here are the major ones: Google ShoppingFacebookKlaviyoPushOwlSmile.io Features Beyond giving you a seamless way to generate customer reviews and receive feedback, Loox has more to offer. Loox's features are designed to help businesses build trust with their customers and increase sales by showcasing positive reviews and providing valuable feedback to improve their products and services. Here are the major features of Loox: One-click Installation: Hit Get on Loox's app store page, and you're all set. Review Importation: With a single click, you can import reviews inclusive of photos from AliExpress, Amazon, or other platforms. Highly Optimized for Shopify: Loox is optimized for use on any Shopify theme, as well as mobile, and it is extremely responsive.Automated Email Review Reminders: Every review request is sent automatically. So it offers a hands-off approach while the reviews pile up. Branded Emails: All emails have your store's logo, custom text and subject, and your brand's name. Fully Customizable: You can set the email widget color, placement, size, and timings. Moderation: Loox gives you control over which reviews show up on your website. Give Discounts to Reviewers: You can give customers custom discounts for including a product visual in their reviews. Inline SEO: Loox allows you to display reviews and ratings on search engines with rich snippet integrations. Social Media Sharing: You can share customer reviews on your social media pages via Loox. Happy Customers Page: You can display all your satisfied customers' feedback on one page.Rating-Widget: Simple widget that shows star ratings and reviews on your product pages.Cross-Sell/Upsell: You can integrate product suggestions in your review request emails. Supports Multiple Languages: Available in English, Turkish, French, Spanish, Portuguese, Italian, German, and Dutch. Usability Loox is easy to use—most steps, like importing reviews from other platforms or installation, require one click. It has a well-designed interface that is intuitive and straightforward, making it easy for users to navigate and find the features they need. The app seamlessly integrates with your Shopify store, making it simple to install and set up. Once installed, Loox automatically sends review request emails to customers, and the reviews can be displayed on your website in just a few clicks. Support Loox offers customer support through email, live chat, and phone. Their support team is available 24/7 to assist with any questions or issues that users may encounter. They also provide a comprehensive knowledge base with articles, tutorials, and guides to help users navigate and make the most of the app's features. Additionally, Loox offers onboarding support for new users to ensure a smooth and efficient setup process. Users can contact support via the Loox admin by clicking the Email us icon or by sending an email to [email protected]. Replies are usually within 24 hours. Loox: the Most Powerful Form of Social Proof Loox is a highly reputable and trustworthy app that has been widely adopted by e-commerce businesses of all sizes. Whether you're a seasoned pro or just starting out, Loox makes it easy to collect and showcase customer reviews that can help boost your credibility and build trust with your target audience.

Spocket Review (2026) - Pricing, Features & Support

The Spocket app enables you to discover fast shipping and top products from leading suppliers in Europe, Asia, Australia, Canada, Brazil, the United States, and much more, as well as integrate them into your store in a couple of clicks. Spocket is a powerful tool for Shopify merchants who are looking to expand their product offerings and find high-quality products from suppliers around the world. With Spocket, merchants can easily browse and import products to their Shopify store, and take advantage of the app's automated inventory management system to keep their product information, pricing, and stock levels up-to-date. Pros Spocket offers a 24/7 support team.You can test out each product with a sample order.Your inventory is auto-updated.ConsThe free plan only allows users to browse Spocket's catalog of products. What Is Spocket? Spocket is a Shopify app that allows merchants to easily source and sell high-quality products from suppliers around the world. With Spocket, merchants can browse and import products from a wide range of categories, including fashion, home and garden, electronics, and more. The app's intuitive interface and extensive product catalog make it easy for merchants to find products that align with their brand and target audience. Spocket also provides merchants with automated order fulfillment and shipment tracking, helping them to streamline their operations and deliver a superior customer experience. What is Spocket Best For? The app's extensive product catalog and automated order fulfillment features make it easy for merchants to find and sell products that align with their brand and target audience, while also streamlining their operations and improving their customer experience. This app is best for Shopify store owners who dropship and are looking to offer faster shipping times, the best discounts and wholesale pricing, and a simple way to run a dropshipping business without the strenuous processes involved. Pricing Spocket offers a range of pricing plans to suit the needs and budget of different Shopify merchants. The app's Basic plan is available for free, allowing merchants to import up to 25 products, access global shipping, and enjoy discounted pricing on all products. Spocket offers a 14-day free trial with the following plans available: Free Plan: Suitable for entrepreneurs who want to browse Spocket’s catalogue of products.Starter Plan: $24 per month. This plan features unlimited orders and essential features.Pro Plan: $49 per month. This plan is for store owners who are currently in the growth stage and offers access to premium products and branded invoicing.Empire Plan: $99 per month. This is the plan for businesses intending to scale. It offers access to 10,000 premium products as well as the features of other plans. Integrations Spocket is integrated with the following other applications: WixBigcommerceAliScraperShopify and WooCommerceSquarespaceEcwidFelex Features Faster Shipping: Spocket offers users a huge range of European and United States-based products, with their shipping time frame guaranteed to be fast. This can help merchants to reduce shipping times and improve their customer satisfaction rates.Wholesale Pricing and Discounts: Every product on Spocket is available at a 30% to 60% discount from the retail price, making it easy for merchants to increase their profit margins and offer competitive pricing to their customers.Auto-Updated Inventory: It allows your product stock to stay updated automatically as the app handles inventory for every product ensuring that the right products are ready for shipping and available at all times. This can help merchants to reduce the risk of overselling or running out of stock, which can lead to lost sales and unhappy customers.One-Click Order Fulfillment: To process your orders you just need a single click and Spocket automates the rest. This can save merchants time and effort, allowing them to focus on other aspects of their business.Sample Orders: Spocket offers the ability for merchants to order sample products for themselves to verify shipping rates, product quality, and other factors before offering them to their customers. This can help merchants to ensure that they are providing high-quality products and a great customer experience. Usability The app is incredibly easy to use, as it offers automation for most processes and integrates easily with a lot of the tools you need for successful dropshipping. The app provides an intuitive interface that allows merchants to browse products by category, supplier, or keyword search. Merchants can easily import products to their Shopify store with just a few clicks, and Spocket's automated inventory management system ensures that product information, pricing, and stock levels are always up-to-date. The app also provides detailed product information, including product descriptions, pricing, and shipping details, making it easy for merchants to find and offer high-quality products to their customers. Support Spocket offers 24/7 support via live chat and also has a Frequently Asked Questions page. The app's support team is available via live chat, email, and phone, allowing merchants to get help quickly and easily. This can be especially valuable for merchants who are new to the platform or who are experiencing technical issues. Why We Recommend It First and foremost, Spocket provides merchants with access to a wide range of high-quality products from suppliers around the world, making it easy to expand their product offerings and find products that align with their brand and target audience. The app's automated inventory management system also ensures that product information, pricing, and stock levels are always up-to-date, which can help merchants to reduce the risk of overselling or running out of stock. In addition, Spocket's user-friendly interface, customization options, and reliable support make it a valuable tool for merchants of all skill levels. The Bottom Line Spocket is a goldmine for dropshippers who are seeking to set up an automated dropshipping process. The app is incredibly easy to use and integrate into your Shopify store and business processes.

Shopify Single Sign-On (SSO): Improve Your Customers' Login Experience

In today's e-commerce landscape, conducting business on the cloud and using third-party services is the norm. As a result, users expect seamless and frictionless access from anywhere, anytime, and with any device. This is where single sign-on (SSO) login capabilities come into play. In this post, we will explore the benefits of Shopify Single Sign-On by miniOrange, an app that provides a solution to ensure an easy, secure, and efficient login to a Shopify store using a single set of credentials, all within minutes. Benefits of Shopify Single Sign-On Shopify sellers often have multiple e-commerce platforms in their business architecture. Using the Shopify Single Sign-On app, users can effortlessly log in to any of these platforms with a single set of login credentials. This eliminates the need for customers and employees to memorize different credentials for multiple applications, leading to increased staff productivity and user experience. Moreover, the app restricts users based on their behavior, like device location, time of access, the device used to access, etc., which helps prevent spammers from targeting and accessing your store. App Features & Integrations 1. Multiple Identity Providers (IDPs) The app supports multiple identity providers, including: Azure AD & Azure AD B2CAmazon CognitoOktaminiOrangePingOneGoogle Apps 2. Shopify Store as IDP Configure your Shopify Store as an identity provider and allow users to log in to any CMS platform or website using their Shopify credentials. Enable seamless single sign-on for multiple Shopify stores using one of them as the identity provider. 3. Attribute Mapping Attribute mapping allows the service provider to retrieve the necessary information from the identity provider and apply it to the user's account in the service provider. With Shopify Single Sign-On, you can assign user roles and map user attributes from the identity provider to the service provider (SP) during authentication. 4. Supports All Standard Authentication Protocols This includes the following: SAML 2.0OAuth 2.0OpenID ConnectJWTLDAPAPI authentication 5. Security Features The app has robust security features that protect against fraud and unauthorized access. It can be customized to meet the specific security needs of the business, and it complies with PCI DSS, GDPR, and HIPAA. The app also provides multi-factor authentication (MFA), customizable login widgets, and custom requirements. 6. Other Features Compatible with Shopify Headless Stores and Hydrogen FrameworkMobile SSO integrationRestricts users from using multiple devices to access the store during SSORestrict content on SSOEasy user management to delete & update used data in real timeOffers discounts based on customers' tags Pricing Plans Shopify Single Sign-On is available to both Shopify Plus and non-Plus businesses at affordable, industry-specific (B2B or B2C) price points. For B2C Businesses Features such as unlimited SSO user creation, account linking, a fully customizable login widget, and more are included in all four payment tiers. However, each plan has its own unique elements: Standard Plan ($89/month)1,000 unique usersBasic attribute mappingPremium Plan ($129/month) This plan offers all of the Standard Plan's features, as well as:3,000 unique usersAdvanced attribute mappingAuto redirect to IDP supportUser JWT after authenticationEnterprise Plan ($149/month) This plan offers all of the features of the previous plans, as well as:4,000 unique usersAdvanced attribute mapping, including metafieldsAuto update user profileDomain-based restrictionSession persists over 24 hoursAuto-taggingProfessional Plan (requires contacting the developers) This plan offers all of the previous plans' features, as well as:4,000+ unique usersCustom advanced attribute mappingFraud prevention based on IP, device, location, and time For B2B Businesses Most of the available features, from auto-tagging and account activation to domain-based restriction and customizable login widget, are included in all four pricing options. However, there are a few that are specific to each plan: Standard Plan ($89/month)100 unique usersBasic Attribute mappingPremium Plan ($219/month) This plan offers all of the Standard Plan's features, as well as:500 unique usersAdvanced attribute mappingMultiple IDP supportedUser JWT after authenticationEnterprise Plan ($299/month) This plan offers all of the features of the previous plans, as well as:1,000 unique usersAdvanced attribute mapping, including metafieldsRedirect endpoint and single logout endpoint (SLO)Session persists over 24 hoursProfessional Plan (requires contacting the developers) This plan offers all of the previous plans' features, as well as:1,000+ unique usersCustom advanced attribute mapping Support & Ease of Use Integrating Shopify Single Sign-On by miniOrange is a straightforward process that can be completed in minutes. The app has a dedicated 24/7 customer support team that responds to queries and troubleshooting. Alternatively, you can contact them at [email protected]. Final Verdict: Should You Use Shopify Single Sign-On? Shopify Single Sign-On by miniOrange is an app that provides a seamless and secure login solution for Shopify store owners and their customers. It eliminates the need for multiple credentials and restricts unauthorized access. It supports various authentication protocols, attribute mapping, and security features compliant with industry standards. The app is available at affordable price points for both B2B and B2C businesses, and its integration is easy with 24/7 customer support. If you're interested in trying the app, you can visit their website to learn more or start your 15-day free trial.