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Okendo Review 2026: Pricing, Features, Integrations & More!

Kate Pauline Galagnara - Writer for KeepShoppers
By Kate Pauline Galagnara
Nevena Radulović - Editor for KeepShoppers
Edited by Nevena Radulović
Romi Hector
Fact-check by Romi Hector

Updated November 16, 2023

Our team tests eCommerce apps and publishes reviews that are unbiased and not influenced by payments we receive from some of the app developers.

An Okendo review promotional image including the app's logo and a picture of a satisfied customer smiling

With 95% of shoppers having reported consulting customer reviews before making their purchase, social proof makes an important part of the e-commerce shopping experience. Okendo might be just what you need to increase sales in your e-commerce store by capitalizing on social proof and building a stronger relationship with your customers.

In this Okendo review, we'll analyze this robust customer feedback and review platform in terms of its features, pricing, usability, and more to help you decide whether this is the best Shopify app for your e-commerce store.

An Okendo review promotional image including the app's logo and a picture of a satisfied customer smiling


Pros


  • Automated review requests
  • Custom questions for more detailed feedback
  • Social media sharing tools
  • Review moderation before publishing
  • Automatically block spam or negative reviews

Cons


  • Limited reporting capabilities
  • Lack of mobile optimization on some platforms

Okendo

4.9/5(772 reviews)




Best For

Okendo is best for e-commerce businesses looking to take their customer relationships to the next level. With Okendo, you can easily collect, manage, and show customer reviews and photos to highlight the best features of your store's products and drive sales.

We found Okendo can be especially helpful if you want to grow your product ratings on Amazon, Google, or eBay. By providing great insights into what customers think of your products and services, the app allows you to make decisions based on real customer feedback to increase conversions.

» Browse the best Shopify apps to optimize your conversion rate

Overview of Features

Okendo is a customer review and user-generated content (UGC) platform that helps businesses build better relationships with their customers by providing the following features.

Review & UGC Display Widgets

Okendo review widget


A review widget is used to display customer reviews on your site, including elements like customer ratings and text comments. Okendo's review widgets provide your business with customizable design options to match your brand image. Additionally, they can be set up to filter reviews based on language, location, product, or other criteria.

Survey Functionality

Okendo survey feature


Okendo's survey feature is a powerful tool that helps you learn useful information about your customers. You can create custom surveys to get feedback on your products, services, or customer experiences in your e-commerce store. The survey responses are then analyzed and summarized in detailed reports to help you identify potential areas of improvement.

Content Management

Okendo content moderation feature


Using the content management feature, you can easily manage your brand reviews and UGC by approving, rejecting, or editing submissions before they're published. This makes it easy to keep track of customer feedback and ensure only the best content is displayed on your website.

Marketing Channel Connections

Okendo cross-platform sharing


Okendo has a number of marketing channel connections that allow you to sync your reviews and UGC across multiple platforms to reach new audiences and increase engagement. The platform also offers automated workflows for sharing your content on social media networks, such as Facebook and Twitter.

» Explore the best Shopify apps for product reviews

Plans & Pricing

In addition to a 14-day free trial, Okendo offers a variety of plans and pricing options to suit e-commerce businesses of all sizes:

A screenshot of Okendo's pricin

  • Essential Plan ($19/month): Designed for small businesses, this plan offers basic features such as customer profiles, review management, and customer support at an affordable monthly price.
  • Growth Plan ($119/month): Suitable for growing businesses looking to drive conversions, the Growth Plan offers additional features like analytics and reports.
  • Power Plan ($299/month): This plan offers more powerful features ideal for scaling brands, including multi-store syndication as well as email and SMS integrations.
  • Advanced Plan ($499/month): True to its name, this plan offers features like API access and a Customer Success Manager for larger businesses with advanced requirements.

Finally, if none of the plans above match your specific needs, you can also opt for Okendo's Enterprise Plan and get custom features and pricing tailored to your requirements.

» Find out how much you should spend on Shopify apps

Okendo

4.9/5(772 reviews)




Integrations

Okendo offers a range of integrations to help you get the most out of your review system. Here are some of the most popular analytics, marketing, customer service, and customer data integrations you can count on:

  • Google Analytics
  • Facebook Ads
  • MailChimp
  • Shopify
  • Klaviyo
  • Zendesk
  • Salesforce
  • HubSpot

Usability

Okendo is a user-friendly platform that makes it easy to collect and manage customer reviews. Relying on its wide range of customization features, you can easily set up review forms and surveys that fit your brand and products.

The intuitive dashboard lets you see your reviews at a glance and respond to your customers quickly. It also provides powerful analytics tools to help you gain valuable insights into customer satisfaction.

» Discover the benefits of using a Shopify product review app

Support

Okendo's support team is one of the best in the business, with friendly and knowledgeable customer support agents always on hand to help you troubleshoot any issues. You can rely on these support options:

  • Live chat support
  • Phone assistance
  • Email service
  • Live demos and webinars
  • Knowledge base with instructions, FAQs, and tutorials

Let Okendo Help You Build Customer Relationships

Providing features for gathering, displaying, and analyzing customer feedback, Okendo is a comprehensive tool for handling all aspects of your e-commerce store reviews. Ultimately, Okendo can help your business build customer relationships by leveraging customer feedback and reviews.

With its powerful features like automated feedback requests and targeted surveys, you can gain a better understanding of your customers and tailor your e-commerce store experience specifically to their needs. This way, using a product review app helps you foster customer loyalty and continue growing your business.

Okendo

4.9/5(772 reviews)



Okendo Review 2026: Pricing, Features, Integrations & More!

Recommended Reviews

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Spocket Review (2026) - Pricing, Features & Support

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Traffic Boost for Shopify: Boost Organic Traffic Through Word-Of-Mouth Marketing

Word of mouth is one of the most effective marketing techniques that businesses can utilize. Potential customers are far more likely to purchase something if one of their peers has purchased the same product and validated its quality. This is exactly the kind of benefit you can achieve when you use a service like Traffic Boost by BERMUDAPPS. This handy app can help you leverage your customers to do your social proofing for you by offering them incentives to share what they bought through social media, saving money on ad spending and boosting your conversions at the same time! Traffic Boost Highlight Features Automated Requests The app will automatically send marketing request emails with discount codes to customers once they complete purchases on your store, meaning that you never have to lift a finger after the setup. Customizable Pages The "thank you" and "discount" pages sent to your customers are totally customizable to fit your brand's personality and voice. Save Money on Ad Spending Why waste money on social media ads when your customers can do it for you for less cost and greater effectiveness? Customers can share your product through direct messages, Facebook stories, and everything in between. Seamless Installation and Integration With all the parameters pre-filled and easily modifiable, you can have the service up and running on your Shopify store minutes after the one-click installation. Traffic Boost Pricing All the paid plans come with a 14-day free trial, allowing you to test the service before committing. Free Plan This is a test plan that lets you get a feel for the service without paying for it first. It offers the following features: Customizable "thank you" and "discount" pagesCustomizable post-purchase emailsConversion stats and tracking24h chat support Starter Plan $3.99/month This plan offers all the features of the Free Plan, as well as: 1-50 orders after the free trialLive chat support Advanced Plan $9.99/month This plan offers all the features of the previous plans, as well as: Up to 200 monthly store orders Pro Plan This plan offers all the features of the previous plans, as well as: Up to 1,000 monthly store orders Our Verdict: Should You Use Traffic Boost? Utilizing the most effective marketing technique without having to lift a finger is a no-brainer, and this is exactly what you'll get when you use Traffic Boost by BERMUDAPPS. Doing so will save you time, effort, and money while boosting your conversions and customer loyalty. It's no surprise that, at the time of writing this review, the app has maintained a solid 5-star rating on the Shopify app store. If you'd like to learn more, visit their website or head directly to their listing on the Shopify app store.