Okendo Review 2026: Pricing, Features, Integrations & More!

Kate Pauline Galagnara - Writer for KeepShoppers
By Kate Pauline Galagnara
Nevena Radulović - Editor for KeepShoppers
Edited by Nevena Radulović
Romi Hector
Fact-check by Romi Hector

Updated November 16, 2023

Our team tests eCommerce apps and publishes reviews that are unbiased and not influenced by payments we receive from some of the app developers.

An Okendo review promotional image including the app's logo and a picture of a satisfied customer smiling

With 95% of shoppers having reported consulting customer reviews before making their purchase, social proof makes an important part of the e-commerce shopping experience. Okendo might be just what you need to increase sales in your e-commerce store by capitalizing on social proof and building a stronger relationship with your customers.

In this Okendo review, we'll analyze this robust customer feedback and review platform in terms of its features, pricing, usability, and more to help you decide whether this is the best Shopify app for your e-commerce store.

An Okendo review promotional image including the app's logo and a picture of a satisfied customer smiling


Pros


  • Automated review requests
  • Custom questions for more detailed feedback
  • Social media sharing tools
  • Review moderation before publishing
  • Automatically block spam or negative reviews

Cons


  • Limited reporting capabilities
  • Lack of mobile optimization on some platforms

Okendo

4.9/5(772 reviews)




Best For

Okendo is best for e-commerce businesses looking to take their customer relationships to the next level. With Okendo, you can easily collect, manage, and show customer reviews and photos to highlight the best features of your store's products and drive sales.

We found Okendo can be especially helpful if you want to grow your product ratings on Amazon, Google, or eBay. By providing great insights into what customers think of your products and services, the app allows you to make decisions based on real customer feedback to increase conversions.

» Browse the best Shopify apps to optimize your conversion rate

Overview of Features

Okendo is a customer review and user-generated content (UGC) platform that helps businesses build better relationships with their customers by providing the following features.

Review & UGC Display Widgets

Okendo review widget


A review widget is used to display customer reviews on your site, including elements like customer ratings and text comments. Okendo's review widgets provide your business with customizable design options to match your brand image. Additionally, they can be set up to filter reviews based on language, location, product, or other criteria.

Survey Functionality

Okendo survey feature


Okendo's survey feature is a powerful tool that helps you learn useful information about your customers. You can create custom surveys to get feedback on your products, services, or customer experiences in your e-commerce store. The survey responses are then analyzed and summarized in detailed reports to help you identify potential areas of improvement.

Content Management

Okendo content moderation feature


Using the content management feature, you can easily manage your brand reviews and UGC by approving, rejecting, or editing submissions before they're published. This makes it easy to keep track of customer feedback and ensure only the best content is displayed on your website.

Marketing Channel Connections

Okendo cross-platform sharing


Okendo has a number of marketing channel connections that allow you to sync your reviews and UGC across multiple platforms to reach new audiences and increase engagement. The platform also offers automated workflows for sharing your content on social media networks, such as Facebook and Twitter.

» Explore the best Shopify apps for product reviews

Plans & Pricing

In addition to a 14-day free trial, Okendo offers a variety of plans and pricing options to suit e-commerce businesses of all sizes:

A screenshot of Okendo's pricin

  • Essential Plan ($19/month): Designed for small businesses, this plan offers basic features such as customer profiles, review management, and customer support at an affordable monthly price.
  • Growth Plan ($119/month): Suitable for growing businesses looking to drive conversions, the Growth Plan offers additional features like analytics and reports.
  • Power Plan ($299/month): This plan offers more powerful features ideal for scaling brands, including multi-store syndication as well as email and SMS integrations.
  • Advanced Plan ($499/month): True to its name, this plan offers features like API access and a Customer Success Manager for larger businesses with advanced requirements.

Finally, if none of the plans above match your specific needs, you can also opt for Okendo's Enterprise Plan and get custom features and pricing tailored to your requirements.

» Find out how much you should spend on Shopify apps

Okendo

4.9/5(772 reviews)




Integrations

Okendo offers a range of integrations to help you get the most out of your review system. Here are some of the most popular analytics, marketing, customer service, and customer data integrations you can count on:

  • Google Analytics
  • Facebook Ads
  • MailChimp
  • Shopify
  • Klaviyo
  • Zendesk
  • Salesforce
  • HubSpot

Usability

Okendo is a user-friendly platform that makes it easy to collect and manage customer reviews. Relying on its wide range of customization features, you can easily set up review forms and surveys that fit your brand and products.

The intuitive dashboard lets you see your reviews at a glance and respond to your customers quickly. It also provides powerful analytics tools to help you gain valuable insights into customer satisfaction.

» Discover the benefits of using a Shopify product review app

Support

Okendo's support team is one of the best in the business, with friendly and knowledgeable customer support agents always on hand to help you troubleshoot any issues. You can rely on these support options:

  • Live chat support
  • Phone assistance
  • Email service
  • Live demos and webinars
  • Knowledge base with instructions, FAQs, and tutorials

Let Okendo Help You Build Customer Relationships

Providing features for gathering, displaying, and analyzing customer feedback, Okendo is a comprehensive tool for handling all aspects of your e-commerce store reviews. Ultimately, Okendo can help your business build customer relationships by leveraging customer feedback and reviews.

With its powerful features like automated feedback requests and targeted surveys, you can gain a better understanding of your customers and tailor your e-commerce store experience specifically to their needs. This way, using a product review app helps you foster customer loyalty and continue growing your business.

Okendo

4.9/5(772 reviews)



Okendo Review 2026: Pricing, Features, Integrations & More!

Recommended Reviews

Stamped.io Review - Best Product Review App For 2026?

With over 4 million stores on Shopify alone, making sure your online store stands out is more important than ever. One way to do this is with a good product reviews app such as Stamped.io. Stamped.io is a highly-regarded customer marketing platform, featuring a whole heap of awesome integrated tools that help to both capture and showcase high-impact user-generated content (UGC). The app provides a platform for customers to leave reviews with star ratings and text feedback for products on your store, collects and displays these reviews/ratings and supports rich snippets for search engines to display these review ratings in search results to help boost your stores reputation and credibility. Sounds great, but is Stamped the right UGC app for you? Let’s take a look. ProsWill suit the needs of small, medium, or large sized e-commerce storesCompetitive pricing that offers excellent bang for your buckCustomer service and support is highly regardedEasy Google integrationConsSome features are exclusive for Shopify onlyThe interface can be slow to work with Best for Stamped.io is best for Shopify store owners who want to enhance the functionality of their product review section especially if they already have a high volume of customer reviews. It is an all-in-one e-commerce marketing solution which allows users to customize the appearance of their review section to match their store's branding, improve SEO with Google and social media platform integrations, and offers a range of site widgets, banners, templates and emails for maximum conversion potential. The app also offers flexibility with its pricing plans to match the goals and needs of stores of all sizes. Overview of Features Stamped.io allows users to collect customer product, photo and video reviews, making the showcasing of products and reviews on social media super easy. It also facilitates the addition of Q&A sections within your site which increases brand credibility through the sharing of real life customer experiences. Take this, in addition to the customizable on-site widgets, multilingual support, and mobile responsive themes, and you can quickly see that Stamped.io is certainly not lacking in the features department. Some more features of the app include: Review request emails: Automatically send review request emails to customers who have made a purchase on your store.Customizable emails: Customize review request emails that are sent to customers to match store branding, messaging, and design.Review generation: Allows customers to submit product reviews directly from your store or via email. 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It is designed to work seamlessly with Shopify's existing product review system and offers customization options, such as the ability to choose where the review form appears on the product page, making it more user-friendly for customers to leave reviews. It is intuitive from both a merchant and customer perspective. Support Stamped.io's customer service is highly regarded amongst users. Their support team can be reached through either live chat or email, plus they have a very comprehensive help center with a ton of helpful content and a target response time of 24 hours. Additionally, the app provides a comprehensive documentation section that covers everything from installation to customization. This documentation section includes a step-by-step guide to help users set up the app on their store and troubleshoot common issues. The Final Stamp of Approval? If you’re on the market for a great all-in-one e-commerce marketing tool, then it's hard to look past Stamped.io. The app offers competitive prices, easy-to-use interface, and wide array of features which make it a solid option for Shopify store owners who wish to take their marketing efforts to the next level. It's especially useful for store owners with an established, medium to large sized customer base which can be utilized to its maximum potential. If you operate a smaller store with a smaller customer base then you may want to look at expanding your customer base first with a good sales app so you have more customers who can leave reviews on your store.

Zendrop Review (2026) - Automated Dropshipping For Shopify Merchants

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ProsNo struggle with language barriersVetted suppliersUser-friendly interfaceWide range of products and suppliersAutomated order fulfillmentCompetitive pricingConsThe free plan doesn't offer live chatLimited customization options This app is best for online merchants and dropshipping Shopify store owners who are seeking reliable suppliers and a seamless experience with purchasing products for their stores, custom branding, and improved delivery speed. In addition to its product sourcing and management capabilities, Zendrop offers a range of features to help businesses streamline their operations, including automated order fulfillment, real-time inventory tracking, and customizable shipping options. It also offers a suite of analytics and reporting tools to help businesses track and optimize their performance over time. Zendrop Pricing Zendrop offers a variety of pricing plans to cater to different business needs and sizes. 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Fast Simon Review (2026): Pricing, Features, Integrations, & More!

Online shopping should be an experience. All the elements of your store, from your search function to your product merchandising to your overall store design, need to work together to make each customer encounter seamless. But this doesn't just refer to convenience—you also need to make each customer feel valued by giving them a personalized journey. This may seem like a daunting task, but don't be intimidated. Enter Fast Simon, a comprehensive e-commerce solution that will help you optimize your customers' shopping experience. Get started with site search, personalization, merchandising, and visual discovery. Let's dive in. Best for Fast Simon is the ideal app for e-commerce stores looking to create a memorable search and discovery experience. With its smart collections and filters, personalization, and merchandising, Fast Simon gives you all the tools to delight shoppers while increasing your conversions and AOV. Don't worry if you don't have much technical expertise. Installing and configuring the app is simple, plus its no-code editor lets you easily create and design pages for your store. ProsAI-driven solutionCompatible with multiple e-commerce platformsDiverse third-party app integrationsNo-code page builderFree trial & plan24/7 expert supportConsHigher-level plans can be expensive for small businesses Overview of Features Fast Simon has several great features to help fortify your brand identity while building customer trust and boosting conversions. Let's take a look at the top features. 1. AI Merchandising When it comes to merchandising, you naturally want to give specific products the spotlight—whether it's your bestsellers, new products, promotional items, or any other strategy. However, many merchants rely on guesswork when creating their merchandising strategy, which often results in missed opportunities. Fast Simon is one of the best apps to manage bestselling products we've seen because it uses AI to take a data-driven approach to merchandising. By analyzing crucial factors like inventory, sales, margin, and more, it gives you the insights you need to make informed decisions. You'll be able to better optimize your collections, create visually captivating displays, and efficiently sort your products. 2. Personalized Customer Shopping Experiences Today's customers are becoming more and more accustomed to personalized shopping experiences. And brands understand this: the personalization software market is expected to hit $9 billion in 2023. With Fast Simon, you can personalize a customer's shopping experience through collections, site search, and product recommendations. It uses 1:1 AI-based personalization based on the customer's past sessions and behavior on your website, dramatically improving the accuracy of recommendations. This means your customers are seeing what they want faster, spending less time browsing and more time buying the items they came for. 3. AI Site Search & Filters Fast Simon's AI site search and filters help to ensure that your customers find what they're searching for as quickly as possible. This includes the Smart Collections module, which delivers AI-based recommendations across products, categories, and filters throughout your website. We think this intelligent, efficient feature makes Fast Simon one of the best conversion rate optimization apps. At the end of the day, your customers will find what they're looking for quickly and easily, without the frustration of endless browsing and without potentially losing them due to disinterest. 4. Visual Discovery Visual discovery is revolutionizing the way customers shop. Gone are the days of relying solely on text-based searches. Now, customers can easily find products via images. Fast Simon's intuitive AI visual discovery suite includes features like Visual Search and Complete the Look, which enables buyers to expand their options and increase AOV. Plus, we found that visual discovery boosted social commerce. It seamlessly integrates with your Instagram feed, letting your customers find and buy the products showcased in your posts. 5. Growth Multipliers Fast Simon also lets you create intent-based flows that can help you expand your business. The app integrates with some of the best email marketing apps, allowing you to create tailor-made emails based on actual shopper intent. For instance, Fast Simon's Klaviyo integration offers advanced personalization and segmentation opportunities by syncing data between the two tools. You can then leverage that information to retarget individuals who showed a clear intent to buy. Spiceology Case Study: Increased Sales and Conversion Rates 1. Free Plan This basic package is ideal for early-stage D2C brands. It offers 100 monthly sessions and includes features like product filters, typo and auto-correction, AI-based instant search and autocomplete, and daily sync. 2. Starter Plan The Starter Plan is geared towards small-and-medium businesses with a cost of $39.99/month. It offers everything from the Free plan plus 2,000 monthly sessions, custom product filters, synonymous and redirect, hourly sync, and 24/7 support. 3. Essential Plan The Essential Plan is a better fit for small-and-medium businesses that are actively looking to scale. At $99.99/month, this package contains everything in the Starter Plan, plus 10,000 monthly sessions, advanced impact reports, collection filters, a retail pack, and SKU search. 4. Top Pro Plan The Top Pro Plan is a good fit for large companies at $299.99/month. It includes 40,000 sessions, everything from the Essential Plan plus advanced merchandising features. 5. Growth Plan The Growth Plan is Fast Simon's recommended option for clients. At $499.99/month, you get 100,000 sessions, everything in the Top Pro Plan, plus extra features like merchandising rules, landing pages, and upsell and cross-sell functionalities. 6. Enterprise Plan This is a custom package best suited for high-volume businesses with specific needs. The plan includes all of the features Fast Simon offers. Integrations Fast Simon works with a range of third-party apps to help you with marketing, social proof, and landing pages: Tapcart: Create a mobile app for your business that syncs with your e-commerce store.Klaviyo: Create personalized email marketing campaigns to engage and nurture your audience.PageFly: Design and optimize landing pages for improved user experience and higher conversion rates.Langify: Reach a global audience by translating your Shopify store while boosting your SEO at the same time.Attentive: Increase conversions and sales with personalized SMS marketing campaigns.Judge.me: Easily gather and showcase customer reviews and ratings to enhance trust and social proof.Yotpo: Collect and leverage customer reviews, photos, and Q&A to drive sales and build brand loyalty. Usability Setting up an app for your Shopify store might seem overwhelming, but with just a few clicks, Fast Simon can enhance your visitors' experience by configuring collection merchandising and filters. The best part is you don't need any coding skills to use Fast Simon. Whether you're a newbie or an expert, you can create personalized shopping experiences easily thanks to the app's drag-and-drop editor and pre-built templates. Finally, making any changes and optimizations is a breeze with Fast Simon's user-friendly interface. One of the best onsite search Apps I have used in my career. Tons of features and customizations that any user can take action on. — Shopify review from Bodybuilding.com Support When it comes to Fast Simon support, users can rely on a range of channels, including email and phone, with 24/7 availability. Additionally, Fast Simon provides valuable resources to help you master the app effectively, including: Blog and articles: Gain insights and stay updated with informative blog posts on creating an optimized e-commerce experience.Community: Engage with other Fast Simon users, gaining experiences and valuable tips.Wiki-pages: Access dedicated wiki pages that delve into merchandising and personalization strategies.On-site pop-up support video: Benefit from an on-site video resource that lets you start an audio conversation with the Fast Simon team. Instant Search for Fast Customer Experiences E-commerce is competitive, and customers expect a lot from their online experience with you. From personalized product recommendations and communication to quick and relevant search results, you need to tick all the boxes to win customers over. Fast Simon is a unique solution that understands this. Its powerful features can help you enhance your customers' shopping experiences while also increasing your conversions and revenue.