Okendo Review 2026: Pricing, Features, Integrations & More!
Updated November 16, 2023
Our team tests eCommerce apps and publishes reviews that are unbiased and not influenced by payments we receive from some of the app developers.

With 95% of shoppers having reported consulting customer reviews before making their purchase, social proof makes an important part of the e-commerce shopping experience. Okendo might be just what you need to increase sales in your e-commerce store by capitalizing on social proof and building a stronger relationship with your customers.
In this Okendo review, we'll analyze this robust customer feedback and review platform in terms of its features, pricing, usability, and more to help you decide whether this is the best Shopify app for your e-commerce store.
Pros
- Automated review requests
- Custom questions for more detailed feedback
- Social media sharing tools
- Review moderation before publishing
- Automatically block spam or negative reviews
Cons
- Limited reporting capabilities
- Lack of mobile optimization on some platforms
Best For
Okendo is best for e-commerce businesses looking to take their customer relationships to the next level. With Okendo, you can easily collect, manage, and show customer reviews and photos to highlight the best features of your store's products and drive sales.
We found Okendo can be especially helpful if you want to grow your product ratings on Amazon, Google, or eBay. By providing great insights into what customers think of your products and services, the app allows you to make decisions based on real customer feedback to increase conversions.
» Browse the best Shopify apps to optimize your conversion rate
Overview of Features
Okendo is a customer review and user-generated content (UGC) platform that helps businesses build better relationships with their customers by providing the following features.
Review & UGC Display Widgets
A review widget is used to display customer reviews on your site, including elements like customer ratings and text comments. Okendo's review widgets provide your business with customizable design options to match your brand image. Additionally, they can be set up to filter reviews based on language, location, product, or other criteria.
Survey Functionality
Okendo's survey feature is a powerful tool that helps you learn useful information about your customers. You can create custom surveys to get feedback on your products, services, or customer experiences in your e-commerce store. The survey responses are then analyzed and summarized in detailed reports to help you identify potential areas of improvement.
Content Management
Using the content management feature, you can easily manage your brand reviews and UGC by approving, rejecting, or editing submissions before they're published. This makes it easy to keep track of customer feedback and ensure only the best content is displayed on your website.
Marketing Channel Connections
Okendo has a number of marketing channel connections that allow you to sync your reviews and UGC across multiple platforms to reach new audiences and increase engagement. The platform also offers automated workflows for sharing your content on social media networks, such as Facebook and Twitter.
» Explore the best Shopify apps for product reviews
Plans & Pricing
In addition to a 14-day free trial, Okendo offers a variety of plans and pricing options to suit e-commerce businesses of all sizes:
- Essential Plan ($19/month): Designed for small businesses, this plan offers basic features such as customer profiles, review management, and customer support at an affordable monthly price.
- Growth Plan ($119/month): Suitable for growing businesses looking to drive conversions, the Growth Plan offers additional features like analytics and reports.
- Power Plan ($299/month): This plan offers more powerful features ideal for scaling brands, including multi-store syndication as well as email and SMS integrations.
- Advanced Plan ($499/month): True to its name, this plan offers features like API access and a Customer Success Manager for larger businesses with advanced requirements.
Finally, if none of the plans above match your specific needs, you can also opt for Okendo's Enterprise Plan and get custom features and pricing tailored to your requirements.
» Find out how much you should spend on Shopify apps
Integrations
Okendo offers a range of integrations to help you get the most out of your review system. Here are some of the most popular analytics, marketing, customer service, and customer data integrations you can count on:
Usability
Okendo is a user-friendly platform that makes it easy to collect and manage customer reviews. Relying on its wide range of customization features, you can easily set up review forms and surveys that fit your brand and products.
The intuitive dashboard lets you see your reviews at a glance and respond to your customers quickly. It also provides powerful analytics tools to help you gain valuable insights into customer satisfaction.
» Discover the benefits of using a Shopify product review app
Support
Okendo's support team is one of the best in the business, with friendly and knowledgeable customer support agents always on hand to help you troubleshoot any issues. You can rely on these support options:
- Live chat support
- Phone assistance
- Email service
- Live demos and webinars
- Knowledge base with instructions, FAQs, and tutorials
Let Okendo Help You Build Customer Relationships
Providing features for gathering, displaying, and analyzing customer feedback, Okendo is a comprehensive tool for handling all aspects of your e-commerce store reviews. Ultimately, Okendo can help your business build customer relationships by leveraging customer feedback and reviews.
With its powerful features like automated feedback requests and targeted surveys, you can gain a better understanding of your customers and tailor your e-commerce store experience specifically to their needs. This way, using a product review app helps you foster customer loyalty and continue growing your business.
Okendo Review 2026: Pricing, Features, Integrations & More!
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Fera Product Reviews - Pricing, Features, Integration, Usability, and Support
Consumer reviews are essential to converting online browsers into loyal customers. For this reason, it’s super important to give your existing customers an easy way to rate and review their experience with your business’ products and services. Although, as valuable as customer reviews and ratings are, obtaining them can be a time-consuming and seemingly impossible process. But don’t give up, with a marketing tool like Fera Product Reviews you can gather more customer reviews faster than ever before. Let’s take a dive into Fera Product Reviews to see if it’s a good fit for your online business. Pros Ease of use makes it easy to manage your product reviews and ratingsQuickly obtain customer reviewsWide range of featuresConsLots of features are hidden behind a paywallLimited widgets and reviews for the cheaper plans What Is Fera? Fera is a social proof app for e-commerce businesses that allows them to display real-time customer interactions, such as product reviews, ratings, and purchase activity, to build trust with potential customers and increase sales. The app offers customizable templates and integrations with popular e-commerce platforms like Shopify and BigCommerce. Fera also provides real-time analytics to help businesses understand their customer behavior and make data-driven decisions. Best For Fera Product Reviews is a great tool for those e-commerce store owners or online marketers that wish to boost brand confidence, social proofing, and leverage the power of customer feedback and reviews. Its various features such as product reviews, countdown timers, and custom pop-ups can help build trust with customers and increase sales. Additionally, Fera's personalized product recommendations and intelligent upselling/cross-selling tools can help businesses increase their average order value. Fera Pricing Fera.ai offers a range of pricing plans to suit different business needs and budgets. Fera also offers a 14-day free trial for all plans. The plans include: Free PlanStartup Plan: $9/monthSmall Plan: $29/monthMedium Plan: $99/month Fera's Possible Integrations Fera Product Reviews can be integrated with a wide range of different third-party applications and platforms. The most popular of these tools include, but certainly aren’t limited to,: ShopifyBigCommerceMagentoSmile.ioPageflyLoox.ioStampedJudge.meYotpoPlus a whole range of customizable APIs Features of Fera Fera Product Reviews gives you the option to create pages with similar content in order to attract users. For example, if you run several similar websites or different parts of your website (such as blogs), you can create similar pages for each of them. This way, you will be able to highlight each one of them on the homepage. Fera also has a wide range of different widgets that store owners can utilize for a whole range of different functionalities. For example, one of their most widely used widgets adds a counter to designated product pages. This counter widget notifies you when certain stock is low and past a certain threshold. Another great feature is the tool’s automatic review and media requests. This functionality will get in contact with recent customers and incentivize them to leave reviews. That way, you don’t have to lift a finger to encourage more customer interaction within your online store. Fera's Usability Getting started with Fera Product Reviews is also an easy process. It only takes a few minutes to get the application integrated and up and running. The application also possesses a range of customizable widget options. Anything from changing the look, behavior, and webpage location is very easily tweaked and altered at any time. Fera's Customer Support The customer support team is known to be very responsive and knowledgeable. Fera allows users to get in contact with them through live chat, over the phone, or via email. Users can reach out to the company's support team via email or live chat on their website. Additionally, Fera.ai provides its users with a comprehensive knowledge base that includes helpful articles, guides, and tutorials to help users navigate the platform and its features. The company also offers customer support training to ensure their team is up-to-date on all the latest features and updates. The Bottom Line For the most part, Fera Product Reviews is an excellent marketing tool that can help your business grow. By leveraging the power of your existing customers’ feedback, Fera Product Reviews endeavors to help you attract new customers to your site faster than ever before.

Reviewing The Niche Scraper Tool (2026)
Finding that ever-elusive winning product for your dropshipping store can be a challenging and lengthy process. You need to identify and analyze potential products that you can sell based on a variety of factors like demand, competition, and profit margins. Products that rank well for these factors can drive significant traffic to your e-commerce store, while poor ones are usually wasted investments. Thankfully, there are tools that can help with product research. Some can even automate scraping products from Shopify (dropshipping) stores, making the whole thing a lot easier. These dropshipping spy and scraping tools are designed to collect and analyze large volumes of data, and they can provide useful information about products, competitors, keywords, and market trends, helping business owners make data-driven decisions. Find Best Selling Products With Niche Scraper Niche Scraper, one of the Ecomhunt alternatives, is one such tool. In this review we'll cover its key features, pricing, pros & cons, and other important bits of information to help your eCommerce store get an edge on the competition. Let's dig in. ProsA lot of data on winning productsEasy-to-navigate interfaceComprehensive tutorialsReliable analyticsRegular updatesAffordableConsShipping can be slowSuggested selling prices may be unrealistic What Is Niche Scraper? At its core, Niche Scraper is a SaaS (software as a service) dropshipping tool that scrapes together winning products in one easy-to-access place. These products are pulled from both competitor stores and AliExpress, making the process of finding trending and hyped products much easier than manually hunting for them online by yourself. It also allows you to outsource products you want to sell on your Shopify store. What is Niche Scraper Best For? Simple to Use Niche Scraper makes research incredibly simple. It takes only a few clicks to get all the information you need to find new niches and start targeting them.Comprehensive Tool Niche Scraper gives users access to a trove of data you'd have to use several other tools to get. It has a comprehensive database you can use to get the most up-to-date information available.Affordable Solution The monthly plan technically starts at $69, but it's perpetually discounted to $49.95. In addition, the deal for the annual plan is excellent, as you get a full-year subscription for just $199.Not Just for Shopify If you don't have a Shopify store, you can still make good use of Niche Scraper. It identifies and sources products you can list on any platform. The only advantage Shopify has is that Niche Scraper supports the one-click Copy option only for this e-commerce giant. Overview of Niche Scraper's Features The two best features of Niche Scraper are its winning product scraper and its store analysis tools, but it offers much more. Product Discovery Niche Scraper's Product Scraper goes hand in hand with the Hand-Picked feature. The giant boasts that it has the most advanced product research tool, and it truly is a comprehensive solution. It allows for a variety of filtering options so you can fine-tune your research and ordering to suit your needs. You can pick products by their shop scores, popularity, categories, the country where it's popular, and many more. The app shows all relevant information in an easy-to-understand format, and adding them to your store takes just a click or two. Hand Picked selects winning products and pairs them with sample Facebook Ads, Suppliers, and more. You'll be able to see costs and expected profit margins, so you can see just how much you stand to make from each sale. » Learn more about how to organize your bestselling products here Market Research Niche Scraper Store Analysis tool allows you to browse thousands of top Shopify stores and reveal their best-selling products, traffic, popularity, and more. All you have to do is enter a store name or URL, and you're set. Niche Scraper will show you the store's top sellers, and you'll be able to copy them to your store just by entering its link into the prompt you get. After that, you'll still have to fulfill your order, but the lion's share of the work will be done. You can also use Niche Scraper's Top Niches option to discover which niches are the most profitable. It shows the 12 most profitable niches for the year or the 10 most profitable niches for the week. » For tips on tracking your own store's profit, check out our list of best profit tracking apps Ad spy does exactly what it says on the tin. It allows you to browse thousands of profitable ads and saves you time and money you'd otherwise spend on those that don't work. You can browse Facebook and Tik Tok, filter images or videos, select the number of likes and comments, and use many other metrics to find the right ad you want to use for inspiration. Marketing Tools When it comes to marketing tools, Niche Scraper can help you create video ads with its Video Ad Maker. The process is very simple, and you'll have a video ready in five easy steps: Copy and paste your Shopify product URL.Click Fetch Images.Select your desired customization options.Click Generate Video.Download the video and use it as your Facebook Ad. Niche Scraper Pricing Niche Scraper is a fairly affordable tool. It comes with a free, if limited, plan, and the pro membership is on a permanent discount from $69 to $49.95 per month. It's a very good deal considering what you're getting. In addition, the annual plan is also available at a frankly astonishing $199. That's a total of eight months free at the discounted rate. Definitely worth picking up if you've decided that this is the app for you. Niche Scraper accepts payments via all major debit or credit cards and offers a 7-day money-back guarantee. » For more help with Shopify buy now pay later options, check out our list of apps here Niche Scraper Usability Niche Scraper is easy to use and has a simple user interface. The clean website design allows for intuitive navigation, and all important information is presented right there on the main screen. If you're using Shopify, the whole process is incredibly simple, and you can start selling products in just a few clicks. Since Niche Scraper is a dropshipping app, there are a few things to keep in mind regarding shipping times. Since most products that Niche Scraper finds originate in China, you can expect fairly long shipping times (6–8 weeks). However, many suppliers have international warehouses with fast local shipping. This works great with Niche Scraper's filtering function that allows you to show only products that can be shipped from warehouses based in the US. Alternatives for other markets exist as well, enabling you to deliver the goods to your shoppers fast. Niche Scraper Support The Niche Scraper team is doing great work educating the company's customers. There's a comprehensive library of video tutorials and educational videos right there on the main page. Users can learn how to use the app and how to identify the best deals, correctly recognize trends, and market products. After signing up for Niche Scraper, you'll be invited to join the Facebook group. The community is very helpful, and you'll be able to get the latest marketing recommendations from them. Standard support options are somewhat limited—all you have is a contact form, and the remaining communication will be done via email. The upside is that you'll most likely be put in contact with the creator of Niche Scraper, Eric Smith, as he appears to run pretty much everything. The response time is pretty good, and you can expect him to deal with any issue you might be having. Niche Scraper Integrations Niche Scraper can draw products from AliExpress and Shopify, but you can use it to sell on any e-commerce platform. This includes Amazon, eBay, WooCommerce, and others. It also supports integration with US, UK, and EU AliExpress alternatives that provide faster local shipping. It can analyze Tik Tok and Facebook for ads and help you create ads for your own store, ensuring your products stand out. Why We Recommend It In three words, ease of use. Niche Scrape is an excellent, simple-to-use tool that offers some great functionality. It may not seem as feature-rich as the Zendrop Shopify app, but it's very user-friendly and a great choice for beginners. Who It's Best For Niche Scraper is a solid choice for all dropshippers, but its features make it a great starting point for both beginners and those with a tight budget. The app gives beginner dropshippers all the information regarding market data and product research they need to get started. Finding an item for a quick sale is easy, and the interface is incredibly simple. If you have a tight budget (or even no budget), you can go with the free plan that will at least give you some useful functionality, and you can use it to get ideas on how to develop your Shopify store. Once you're set up, you can choose the paid plan and make growing your business even easier. In addition, if you just don't have any experience in creating videos but want to use them for ads, Niche Sraper is just excellent. You get access to the Video Ad Maker feature that makes creating slideshow video ads very simple. You'd be surprised just how easy it is to create a high-converting video ad from product images, music, and simple overlay text. The Bottom Line: Is Niche Scraper Worth It? Niche Scraper is an excellent tool for e-commerce merchants. It not only takes the headache out of finding winning products but also significantly reduces the time it takes to do so. In addition, when compared to alternative e-commerce tools like Ecomhunt, Dropship Spy, and Pexda, Niche Scraper performs really well. Niche Scraper is not only similarly priced, but its paid plan also grants unlimited access to its product scraping features and includes the ability to create Facebook slideshow ads. Niche scraper definitely deserves a recommendation from KeepShoppers.

Parcel Panel Review (2026): Features, Integrations, Pricing, & More!
Research shows that 69% of online shoppers rank the ability to track their orders as one of their top three considerations when making a purchase. This means that order tracking is an essential part of the customer experience. However, for merchants, managing order tracking can be challenging, with issues like delayed shipments, lost packages, and inaccurate information. It can also be time-consuming to respond to customers' questions about where their orders are. If you're an online retailer struggling with order management, look no further than Parcel Panel—a user-friendly solution designed specifically for simplifying operations and addressing these challenges. After thorough research and testing, we've compiled a review of the app to unpack its key features, pricing, integrations, shortcomings, and more to help you decide whether Parcel Panel is an app worth investing in. Best For Parcel Panel is a valuable app for any e-commerce store looking to manage and track their shipments more effectively. It's also useful for any store looking to save time by automating customer order updates. For this reason, if you use dropshipping or ship high volumes of packages, Parcel Panel will save you significant time and resources, allowing you to focus on other aspects of running your store. ProsEasy to set up & useReal-time tracking information on an internal pageCustomizable tracking page & notificationsExcellent customer service & supportAffordable pricing plansConsFree plan supports a limited number of ordersEmail integrations only available with more expensive plans » Parcel Panel is just one app to help with dropshipping. Check out more great dropshipping apps for your store Overview of Features All-in-One Order Tracking Parcel Panel's order tracking database provides real-time and automatic sync, tracking, and updates. It supports 1090 carriers, including FedEx, UPS, DHL, and many other leading carriers. With its smart dashboard, you can get a comprehensive overview of all your orders in one place. It provides eight color-coded shipment statuses to keep you fully informed of each order's progress. Branded Tracking Page Parcel Panel allows you to create a customized tracking page that matches your brand identity, as shown in the image below. This means you can send customers back to your site instead of third-party tracking websites. Customers can track their orders via order or tracking number, and the page includes info like estimated delivery time, order status, and map coordinates. It even has automatic page translation for a truly superior customer experience. Automated Shipping Notifications The app automatically sends email notifications to customers based on six smart notification triggers. There's an email editor that allows you to customize these notifications to your liking. You can even send notifications to yourself to handle problematic orders before customers complain. Talk about being proactive! Upsell System Parcel Panel functions like an upsell app, sending customers automated AI product recommendations. It also serves the purpose of a discount notification app, alerting customers of discounts and other promotions. These upsells and promotions are fully customizable and will appear on the tracking page and customer notifications. So not only can you keep customers informed about their orders, but you can also increase sales at the same time. Smart Analytics Parcel Panel offers insightful analytics to help you optimize your shipping and marketing strategies. The app has a clean and easy-to-read dashboard showing various metrics, such as shipment performance, tracking page views, notification clicks, upsell conversions, and delivery time analysis. You can also view graphical reports that make it easy to interpret the data and identify trends or issues. » Don't underestimate the power of data. Learn about more analytics apps for actionable insights Plans & Pricing If you're skeptical of how much to spend on apps, Parcel Panel has got you covered! With a free plan, three paid plans, and a 7-day free trial, there's something for everyone. Free If you're just starting out and want to offer a basic tracking experience to your customers, the Free plan is a good option. You can access over 1000 couriers, create a branded tracking page, send Shopify native notifications, and monitor your orders from a smart dashboard. Keep in mind, however, that the Free plan only allows you to track up to 20 orders per month. Essential For growing brands that need more features and flexibility, the Essential plan is a great choice. You can customize your order status, show estimated delivery time, display product recommendations and upsell offers, and send shipping notifications. The Essential plan also includes delivery metrics to help you improve your shipping performance. The Essential plan ranges from $9 to $29 per month, based on your quota, which, in turn, ranges from 200 to 1,000 monthly orders. Professional The Professional plan is for you if you're scaling your business and want to take your tracking experience to the next level. You can utilize the developer API and webhook to integrate with Klaviyo, Omnisend, Zendesk, and Intercom, as well as automatically translate tracking details to your customers' language. You can also remove the Parcel Panel branding from your tracking page with the Professional plan. It costs between $49 and $329 per month, contingent on your quota, which ranges from 2,000 to 20,000 orders each month. Enterprise For high-volume companies that need a customized and dedicated tracking solution, the Enterprise plan is the best option. You can get a dedicated tracking channel for your store, a monthly account review with an expert, custom integration with any app or platform you need, and exclusive support from the Parcel Panel team. With a monthly fee of $399 to $709, you'll receive a quota of between 25,000 and 50,000 orders. Integrations Parcel Panel integrates with Shopify, Shopify Plus, and WooCommerce (with more leading e-commerce platforms coming soon) and has over 20 app integrations that can be divided into the following categories: Product review apps: These tools enable you to collect and display customer reviews, images, and videos on your tracking page, increasing trust and social proof. Loox and Judge.me are two such apps.Email marketing apps: These apps, like Klaviyo, allow you to send automated emails and SMSes to customers based on the status of their orders, such as shipping confirmation, delivery notification, and feedback requests.Translation apps: These apps help you translate your tracking page into multiple languages, which can improve your customer satisfaction and retention. An example app is Weglot.Page builder apps: Integrations with apps like PageFly allow you to customize your tracking page with drag-and-drop elements, such as banners, widgets, and buttons.Loyalty & rewards apps: Apps like Growave can assist you in creating loyalty programs that reward your customers for their purchases, referrals, reviews, etc.Helpdesk apps: These tools help you provide customer service and support through live chat, email, and phone. Zendesk is an example. Usability Usability is a big deal when it comes to apps. You don't want to spend hours figuring out how to use an app that's supposed to make your life easier. Fortunately, Parcel Panel is a breeze to use. Setup is quick and easy, and you don't need any coding knowledge to get started. As you can see below, the user-friendly interface is clean and easy to navigate. The analytics dashboard also has a simple design, making data interpretation that much easier. It fits all Shopify themes, and the adaptive interface suits all devices. Support One of the best things about Parcel Panel is their knowledgeable and responsive support team and abundant resources. They offer: 24/7 live chat support in multiple languages: Whether you need help with tracking, shipping, or anything else, they are always ready to assist you. And yes, they speak your language.Email support: If you prefer to communicate via email, you can send them your queries and expect a prompt and helpful reply.Dedicated support with the Enterprise plan: Assuming you have a large or complex business, you can get access to a dedicated support agent who will know your account inside out and provide personalized solutions.Expert install service for onboarding: This service is available for free on request if you need help setting up Parcel Panel on your store.Help center (guides & articles): You can browse their extensive help center that covers everything from installation to integration. You can also find useful tips and tricks on how to optimize your shipping experience.Blog: Granted that you want to stay updated on the latest news and trends in the e-commerce and shipping industry, you can follow their blog, which features insightful articles and case studies. Make Great Post-Purchase Service Part & Parcel of Your Store Now that you know all about Parcel Panel's features and pricing plans, you might be wondering if it's worth it. Despite some shortcomings, like having a limited free plan, Parcel Panel has some powerful features that make it an excellent choice for online store owners. One of the standout features is its ability to increase customer lifetime value by providing exceptional post-purchase service that results in happy customers who return to your store. » If you're looking to improve other aspects of your shipping, head to our top choices of orders & shipping apps





