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Okendo Review 2025: Pricing, Features, Integrations & More!

Kate Pauline Galagnara - Writer for KeepShoppers
By Kate Pauline Galagnara
Nevena Radulović - Editor for KeepShoppers
Edited by Nevena Radulović
Romi Hector
Fact-check by Romi Hector

Updated November 16, 2023.

Our team tests eCommerce apps and publishes reviews that are unbiased and not influenced by payments we receive from some of the app developers.

An Okendo review promotional image including the app's logo and a picture of a satisfied customer smiling

With 95% of shoppers having reported consulting customer reviews before making their purchase, social proof makes an important part of the e-commerce shopping experience. Okendo might be just what you need to increase sales in your e-commerce store by capitalizing on social proof and building a stronger relationship with your customers.

In this Okendo review, we'll analyze this robust customer feedback and review platform in terms of its features, pricing, usability, and more to help you decide whether this is the best Shopify app for your e-commerce store.

An Okendo review promotional image including the app's logo and a picture of a satisfied customer smiling


Pros


  • Automated review requests
  • Custom questions for more detailed feedback
  • Social media sharing tools
  • Review moderation before publishing
  • Automatically block spam or negative reviews

Cons


  • Limited reporting capabilities
  • Lack of mobile optimization on some platforms

Okendo

4.9/5(772 reviews)




Best For

Okendo is best for e-commerce businesses looking to take their customer relationships to the next level. With Okendo, you can easily collect, manage, and show customer reviews and photos to highlight the best features of your store's products and drive sales.

We found Okendo can be especially helpful if you want to grow your product ratings on Amazon, Google, or eBay. By providing great insights into what customers think of your products and services, the app allows you to make decisions based on real customer feedback to increase conversions.

» Browse the best Shopify apps to optimize your conversion rate

Overview of Features

Okendo is a customer review and user-generated content (UGC) platform that helps businesses build better relationships with their customers by providing the following features.

Review & UGC Display Widgets

Okendo review widget


A review widget is used to display customer reviews on your site, including elements like customer ratings and text comments. Okendo's review widgets provide your business with customizable design options to match your brand image. Additionally, they can be set up to filter reviews based on language, location, product, or other criteria.

Survey Functionality

Okendo survey feature


Okendo's survey feature is a powerful tool that helps you learn useful information about your customers. You can create custom surveys to get feedback on your products, services, or customer experiences in your e-commerce store. The survey responses are then analyzed and summarized in detailed reports to help you identify potential areas of improvement.

Content Management

Okendo content moderation feature


Using the content management feature, you can easily manage your brand reviews and UGC by approving, rejecting, or editing submissions before they're published. This makes it easy to keep track of customer feedback and ensure only the best content is displayed on your website.

Marketing Channel Connections

Okendo cross-platform sharing


Okendo has a number of marketing channel connections that allow you to sync your reviews and UGC across multiple platforms to reach new audiences and increase engagement. The platform also offers automated workflows for sharing your content on social media networks, such as Facebook and Twitter.

» Explore the best Shopify apps for product reviews

Plans & Pricing

In addition to a 14-day free trial, Okendo offers a variety of plans and pricing options to suit e-commerce businesses of all sizes:

A screenshot of Okendo's pricin

  • Essential Plan ($19/month): Designed for small businesses, this plan offers basic features such as customer profiles, review management, and customer support at an affordable monthly price.
  • Growth Plan ($119/month): Suitable for growing businesses looking to drive conversions, the Growth Plan offers additional features like analytics and reports.
  • Power Plan ($299/month): This plan offers more powerful features ideal for scaling brands, including multi-store syndication as well as email and SMS integrations.
  • Advanced Plan ($499/month): True to its name, this plan offers features like API access and a Customer Success Manager for larger businesses with advanced requirements.

Finally, if none of the plans above match your specific needs, you can also opt for Okendo's Enterprise Plan and get custom features and pricing tailored to your requirements.

» Find out how much you should spend on Shopify apps

Okendo

4.9/5(772 reviews)




Integrations

Okendo offers a range of integrations to help you get the most out of your review system. Here are some of the most popular analytics, marketing, customer service, and customer data integrations you can count on:

  • Google Analytics
  • Facebook Ads
  • MailChimp
  • Shopify
  • Klaviyo
  • Zendesk
  • Salesforce
  • HubSpot

Usability

Okendo is a user-friendly platform that makes it easy to collect and manage customer reviews. Relying on its wide range of customization features, you can easily set up review forms and surveys that fit your brand and products.

The intuitive dashboard lets you see your reviews at a glance and respond to your customers quickly. It also provides powerful analytics tools to help you gain valuable insights into customer satisfaction.

» Discover the benefits of using a Shopify product review app

Support

Okendo's support team is one of the best in the business, with friendly and knowledgeable customer support agents always on hand to help you troubleshoot any issues. You can rely on these support options:

  • Live chat support
  • Phone assistance
  • Email service
  • Live demos and webinars
  • Knowledge base with instructions, FAQs, and tutorials

Let Okendo Help You Build Customer Relationships

Providing features for gathering, displaying, and analyzing customer feedback, Okendo is a comprehensive tool for handling all aspects of your e-commerce store reviews. Ultimately, Okendo can help your business build customer relationships by leveraging customer feedback and reviews.

With its powerful features like automated feedback requests and targeted surveys, you can gain a better understanding of your customers and tailor your e-commerce store experience specifically to their needs. This way, using a product review app helps you foster customer loyalty and continue growing your business.

Okendo

4.9/5(772 reviews)



Okendo Review 2025: Pricing, Features, Integrations & More!

Recommended Reviews

Stamped.io Review - Best Product Review App For 2025?

With over 4 million stores on Shopify alone, making sure your online store stands out is more important than ever. One way to do this is with a good product reviews app such as Stamped.io. Stamped.io is a highly-regarded customer marketing platform, featuring a whole heap of awesome integrated tools that help to both capture and showcase high-impact user-generated content (UGC). The app provides a platform for customers to leave reviews with star ratings and text feedback for products on your store, collects and displays these reviews/ratings and supports rich snippets for search engines to display these review ratings in search results to help boost your stores reputation and credibility. Sounds great, but is Stamped the right UGC app for you? Let’s take a look. ProsWill suit the needs of small, medium, or large sized e-commerce storesCompetitive pricing that offers excellent bang for your buckCustomer service and support is highly regardedEasy Google integrationConsSome features are exclusive for Shopify onlyThe interface can be slow to work with Best for Stamped.io is best for Shopify store owners who want to enhance the functionality of their product review section especially if they already have a high volume of customer reviews. It is an all-in-one e-commerce marketing solution which allows users to customize the appearance of their review section to match their store's branding, improve SEO with Google and social media platform integrations, and offers a range of site widgets, banners, templates and emails for maximum conversion potential. The app also offers flexibility with its pricing plans to match the goals and needs of stores of all sizes. Overview of Features Stamped.io allows users to collect customer product, photo and video reviews, making the showcasing of products and reviews on social media super easy. It also facilitates the addition of Q&A sections within your site which increases brand credibility through the sharing of real life customer experiences. Take this, in addition to the customizable on-site widgets, multilingual support, and mobile responsive themes, and you can quickly see that Stamped.io is certainly not lacking in the features department. Some more features of the app include: Review request emails: Automatically send review request emails to customers who have made a purchase on your store.Customizable emails: Customize review request emails that are sent to customers to match store branding, messaging, and design.Review generation: Allows customers to submit product reviews directly from your store or via email. You can also choose to manually add reviews from other sources such as Google, Facebook or Instagram.Review moderation: Users have control over which reviews are published on their stores, and can moderate them to ensure that they are genuine and appropriate, further enhancing brand credibility and preventing bots from spamming fake news.SEO-friendly reviews: Automatically generates SEO-friendly review content to help improve search engine ranking performance.Review widgets: Display product reviews using customizable review widgets.Review analytics: Detailed analytics on review performance, including metrics such as review submission rates, review approval rates, and more. » Unlock your store's full potential by combining product reviews with the best e-mail marketing apps Plans & Pricing The pricing plans are charged on a monthly basis, and they are: Integrations Stamped.io integrates with a wide range of different e-commerce CMS platforms and other third-party apps, including, but not limited to: Shopify and Shopify PlusWooCommerceMagentoNetoEcwidInstagramFacebookTwitterOmnisendKlaviyo Usability Stamped.io's dashboard is generally very easy to use and you don’t have to be a computer genius to navigate the app’s interface. It is designed to work seamlessly with Shopify's existing product review system and offers customization options, such as the ability to choose where the review form appears on the product page, making it more user-friendly for customers to leave reviews. It is intuitive from both a merchant and customer perspective. Support Stamped.io's customer service is highly regarded amongst users. Their support team can be reached through either live chat or email, plus they have a very comprehensive help center with a ton of helpful content and a target response time of 24 hours. Additionally, the app provides a comprehensive documentation section that covers everything from installation to customization. This documentation section includes a step-by-step guide to help users set up the app on their store and troubleshoot common issues. The Final Stamp of Approval? If you’re on the market for a great all-in-one e-commerce marketing tool, then it's hard to look past Stamped.io. The app offers competitive prices, easy-to-use interface, and wide array of features which make it a solid option for Shopify store owners who wish to take their marketing efforts to the next level. It's especially useful for store owners with an established, medium to large sized customer base which can be utilized to its maximum potential. If you operate a smaller store with a smaller customer base then you may want to look at expanding your customer base first with a good sales app so you have more customers who can leave reviews on your store.

PageFly Review 2025: Pros & Cons, Pricing, & More

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If your aim is to build advanced web pages without the help of a technical programmer, PageFly can come in quite handy. Although the app is useful for most e-commerce stores, it's particularly beneficial for SMBs using Shopify. In addition to offering customizable templates for your Shopify page, the app also comes with the latest Shopify features, including Countdown Timers, Opt-in Forms, and Image Carousels, making it a great choice for Shopify store owners. » Check out other apps to increase sales as well Overview of Features PageFly offers a host of helpful features for building your landing pages, including the following: Customizable Page Templates The app provides a library of over 100 templates you can use as the foundation of your page. The available template types include: Holiday pageLanding pageHome pageCollection pageProduct pageIntegration templatesAbout pageContact pageBlog post pagePassword page What's more, all the templates are highly customizable—you can change them to your liking and add elements such as custom images, video backgrounds, product carousels, and more. This can help make your pages match your brand identity, increasing your chances of sales by reinforcing your brand with your customers. » Here's what you need to build your Shopify store's landing pages Drag-and-Drop Page Builder The drag-and-drop page builder makes it easy for you to create and customize your pages with just a few clicks. In addition to the easy-to-use options for adding images and slideshows, text editing, and button design, you can also add HTML and CSS code if you wish. The builder lets you simply drag the elements you want into place, adjust their settings, and save changes to facilitate your store design and improve customer experience in your store in no time. Mobile-Responsive Pages PageFly helps make sure that your pages look great on any screen by automatically optimizing them for mobile devices. This helps ensure your store's design looks great even when customers access your store from tablets or phones, improving user experience and boosting your chances of conversion. SEO-Friendly Pages You can expect the pages you create with PageFly to be optimized for search engine crawlers and users. With helpful SEO elements like meta tags and descriptions, PageFly's pages are designed to rank higher in search engines, driving more organic traffic to your store. This can increase your store's visibility, improving its performance and helping you attract more customers. 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Additionally, you can use PageFly to add custom code and tracking snippets so you can easily choose third-party integrations or custom scripts. Popular integrations available with PageFly include: KlaviyoJudge.meYotpoMailChimp These top-tier integrations offer an array of features to improve the user experience and take your online store to the next level. Usability As it requires no coding knowledge, PageFly is very easy to use—all of the features are intuitive and simple to navigate with just a few clicks. PageFly's intuitive user interface makes creating beautiful, mobile-responsive pages easy with minimal effort. Its drag-and-drop builder significantly facilitates page customization, while the various integrations with other popular apps and services like Klaviyo or Judge.me further streamline the page-building process. Support PageFly offers 24/7 customer support in the form of either live chat or email. 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FavSEO Review: Most Cost-Effective SEO App for 2025?

As eCommerce continues to boom, search engine optimization (SEO) has become more important than ever for online businesses. Gaining visibility and ranking well on Google is a fundamental goal of all online businesses as potential customers will identify you as a leader in your industry, often solely by your positioning on search engines. Thus, it's crucial to implement an effective SEO strategy which nowadays is made a lot easier by the large number of SEO apps available to help your business succeed. FavSEO is an expert at maximizing your visibility on the internet and helping you generate a high volume of organic traffic. The app provides a comprehensive service that can rank your website on relevant keywords and substantially improve your website's number of high-quality visits by adding JSON-LD structured data to product pages which boosts search engine visibility and rankings. ProsUser-friendly interfaceCustomizableSEO optimization toolsFree plan availableExcellent customer supportConsMay not work for all stores depending on size & complexityPotential conflict with other apps What Is FavSEO Best For? FavSEO is best for adding JSON-LD structured data to product pages on Shopify stores. This structured data helps search engines such as Google to better understand the content on your product pages and improves the visibility and ranking of your store in search engine results. After connecting to Google Webmaster Tools, store owners can discover new keyword opportunities, submit the sitemap, and track the ranking of keywords in Google. It also enables store owners to edit, analyze, and optimize the titles and meta descriptions of all the products, categories, and pages quickly and easily. » For more help with Shopify store design, check out our list of best apps here Overview of Features FavSEO is a great app for eCommerce businesses looking to automate their SEO processes and save on costs. It constantly works in the background by automatically updating structured data when product information changes for maximum SEO potential. Some other features of the app include: Fav editor Easily update all titles, meta descriptions, and other important information using the Fav editor with no prior coding experience required. Being able to edit these with ease is important as Google uses meta descriptions (for example) to help understand the content of a web page and determine how it should be ranked in search results. A well-written meta description can have a big impact on improving click-through rates and reducing bounce rates. SEO audit Using the SEO audit tool, you can quickly review and optimize the products that lack good SEO. The app works in the background and continuously checks for important SEO factors such as: Title tags and meta descriptions: Checks that every page on your store has a unique and descriptive title tag and meta description.Page speed: Checks the load times of your pages and identifies any speed-related issues that may be affecting your SEO.Broken links: Scans your store for broken links and provides recommendations on how to fix them.Image optimization: Checks that your images are properly optimized with alt tags and file names.Mobile-friendliness: Checks that your store is mobile-friendly and provides recommendations on how to improve the mobile experience for users. SEO scorecard With the SEO scorecard, you can analyze your website's overall SEO performance, which is very useful in pinpointing areas that need improvement. It checks for the quality of your site structure, content, metadata and backlinks and provides a detailed report of your store's SEO performance with an overall score assigned. This is particularly useful as it is a quick way to get an idea of how well your store is ranking on search engines such as Google. Bulk editor Bulk edit title tags and add your brand name or other important phrases/keywords to all title tags of your products, categories, or pages. » Once you are ranking high on Google, make sure to convert your leads with the best Shopify CRO apps Plans & Pricing FavSEO offers two pricing plans below depending on your business goals and needs: Integrations FavSEO integrates seamlessly with two key third-party apps to help optimize your Shopify store's SEO performance. The app is also designed to work effortlessly with Shopify and is compatible with most themes and other Shopify apps you may have installed on your store such as Loox and Pagefly. Webmaster toolsGoogle Analytics Usability One of the main benefits of FavSEO is its ease of use. It is designed to be user-friendly, even for those with little to no experience with SEO. The app's installation process is simple and straightforward, and once installed, it automatically adds structured data to your product pages without any additional configuration. The app's interface is intuitive and easy to navigate, with clear instructions and helpful tooltips to guide you through the process of customizing your structured data. Support To maximize user satisfaction, FavSEO provides comprehensive support options, including: Email support: Contact Activant (developer) directly through the app's listing on the Shopify app store for 24/7 email supportOnline documentation: Comprehensive online documentation that provides step-by-step instructions for installation, setup, customization and also includes frequently asked questions and troubleshooting tips.Live chat support: Live chat support through Activant's website for immediate assistance from a customer service rep.Community forum: Active community forum where users can share their experiences and ask questions. Is FavSEO Our Favorite SEO App? FavSEO has supported more than 150 clients attain top rankings on Google and boasts a 5-star rating on the Shopify app store. Their 24/7 customer support, coupled with their commitment and passion for bringing you excellent results, makes it a solid option, especially for eCommerce start ups or small business on a tighter budget. We think it is definitely one of the best options to consider if you're a Shopify store owner looking for a cost-effective way of increasing organic traffic. To learn more about FavSEO, visit their website or download the app from the Shopify app store.