Okendo Review 2026: Pricing, Features, Integrations & More!

Kate Pauline Galagnara - Writer for KeepShoppers
By Kate Pauline Galagnara
Nevena Radulović - Editor for KeepShoppers
Edited by Nevena Radulović
Romi Hector
Fact-check by Romi Hector

Updated November 16, 2023

Our team tests eCommerce apps and publishes reviews that are unbiased and not influenced by payments we receive from some of the app developers.

An Okendo review promotional image including the app's logo and a picture of a satisfied customer smiling

With 95% of shoppers having reported consulting customer reviews before making their purchase, social proof makes an important part of the e-commerce shopping experience. Okendo might be just what you need to increase sales in your e-commerce store by capitalizing on social proof and building a stronger relationship with your customers.

In this Okendo review, we'll analyze this robust customer feedback and review platform in terms of its features, pricing, usability, and more to help you decide whether this is the best Shopify app for your e-commerce store.

An Okendo review promotional image including the app's logo and a picture of a satisfied customer smiling


Pros


  • Automated review requests
  • Custom questions for more detailed feedback
  • Social media sharing tools
  • Review moderation before publishing
  • Automatically block spam or negative reviews

Cons


  • Limited reporting capabilities
  • Lack of mobile optimization on some platforms

Okendo

4.9/5(772 reviews)




Best For

Okendo is best for e-commerce businesses looking to take their customer relationships to the next level. With Okendo, you can easily collect, manage, and show customer reviews and photos to highlight the best features of your store's products and drive sales.

We found Okendo can be especially helpful if you want to grow your product ratings on Amazon, Google, or eBay. By providing great insights into what customers think of your products and services, the app allows you to make decisions based on real customer feedback to increase conversions.

» Browse the best Shopify apps to optimize your conversion rate

Overview of Features

Okendo is a customer review and user-generated content (UGC) platform that helps businesses build better relationships with their customers by providing the following features.

Review & UGC Display Widgets

Okendo review widget


A review widget is used to display customer reviews on your site, including elements like customer ratings and text comments. Okendo's review widgets provide your business with customizable design options to match your brand image. Additionally, they can be set up to filter reviews based on language, location, product, or other criteria.

Survey Functionality

Okendo survey feature


Okendo's survey feature is a powerful tool that helps you learn useful information about your customers. You can create custom surveys to get feedback on your products, services, or customer experiences in your e-commerce store. The survey responses are then analyzed and summarized in detailed reports to help you identify potential areas of improvement.

Content Management

Okendo content moderation feature


Using the content management feature, you can easily manage your brand reviews and UGC by approving, rejecting, or editing submissions before they're published. This makes it easy to keep track of customer feedback and ensure only the best content is displayed on your website.

Marketing Channel Connections

Okendo cross-platform sharing


Okendo has a number of marketing channel connections that allow you to sync your reviews and UGC across multiple platforms to reach new audiences and increase engagement. The platform also offers automated workflows for sharing your content on social media networks, such as Facebook and Twitter.

» Explore the best Shopify apps for product reviews

Plans & Pricing

In addition to a 14-day free trial, Okendo offers a variety of plans and pricing options to suit e-commerce businesses of all sizes:

A screenshot of Okendo's pricin

  • Essential Plan ($19/month): Designed for small businesses, this plan offers basic features such as customer profiles, review management, and customer support at an affordable monthly price.
  • Growth Plan ($119/month): Suitable for growing businesses looking to drive conversions, the Growth Plan offers additional features like analytics and reports.
  • Power Plan ($299/month): This plan offers more powerful features ideal for scaling brands, including multi-store syndication as well as email and SMS integrations.
  • Advanced Plan ($499/month): True to its name, this plan offers features like API access and a Customer Success Manager for larger businesses with advanced requirements.

Finally, if none of the plans above match your specific needs, you can also opt for Okendo's Enterprise Plan and get custom features and pricing tailored to your requirements.

» Find out how much you should spend on Shopify apps

Okendo

4.9/5(772 reviews)




Integrations

Okendo offers a range of integrations to help you get the most out of your review system. Here are some of the most popular analytics, marketing, customer service, and customer data integrations you can count on:

  • Google Analytics
  • Facebook Ads
  • MailChimp
  • Shopify
  • Klaviyo
  • Zendesk
  • Salesforce
  • HubSpot

Usability

Okendo is a user-friendly platform that makes it easy to collect and manage customer reviews. Relying on its wide range of customization features, you can easily set up review forms and surveys that fit your brand and products.

The intuitive dashboard lets you see your reviews at a glance and respond to your customers quickly. It also provides powerful analytics tools to help you gain valuable insights into customer satisfaction.

» Discover the benefits of using a Shopify product review app

Support

Okendo's support team is one of the best in the business, with friendly and knowledgeable customer support agents always on hand to help you troubleshoot any issues. You can rely on these support options:

  • Live chat support
  • Phone assistance
  • Email service
  • Live demos and webinars
  • Knowledge base with instructions, FAQs, and tutorials

Let Okendo Help You Build Customer Relationships

Providing features for gathering, displaying, and analyzing customer feedback, Okendo is a comprehensive tool for handling all aspects of your e-commerce store reviews. Ultimately, Okendo can help your business build customer relationships by leveraging customer feedback and reviews.

With its powerful features like automated feedback requests and targeted surveys, you can gain a better understanding of your customers and tailor your e-commerce store experience specifically to their needs. This way, using a product review app helps you foster customer loyalty and continue growing your business.

Okendo

4.9/5(772 reviews)



Okendo Review 2026: Pricing, Features, Integrations & More!

Recommended Reviews

CM Commerce Email Marketing (2026)- Pricing, Demo, & Features

The CM Commerce app allows you to send smarter emails to boost your profitability and brand success. The app combines user-generated content tools with email marketing to build brand trust and customer engagement. ProsVery easy to use and integrates well with Shopify.30 day free trial with access to all features.ConsContacting the support team is a bit hard to figure out for first-time users. Best For CM Commerce is best for brands who seek to automate email marketing campaigns and send target-specific messaging to their customers to build trust and consumer loyalty. Pricing Users who sign-up for CM Commerce automatically get a 30-day free trial that provides access to all the tools of the app. Once the free trial period elapses users will get charged automatically based on the chosen tier as seen below: Starter Plan: Send 5000 emails to 500 monthly subscribers for $9 per month. Growth Plan Send unlimited emails for $29 per month. Also comes with additional features such as visual product reviews and customer feedback surveys. Professional Plan Send unlimited emails for $49 per month. Also comes with even more features than the Growth Plan, such as a dedicated account manager. Integrations Here are the apps that CM Commerce integrates with: Smile.io LoyaltyLion OptinMonster Privy Justuno Features The features of this app make it a great replacement for Klaviyo, Omnisend, or MailChimp. The best ones are: Email Newsletters You can seamlessly set up and send personalized emails to your customers to help boost conversions. User-Generated Visual Product Reviews The app offers you the ability to upload visual reviews. It turns your customers into your advocates and allows you to feature their experience with your business in your emails and website. Effective Marketing Automations CM Commerce boosts your email marketing efforts with seamless automated processes that allow for driving repeat purchases, nurturing new customers, and rewarding loyal ones. Email Optimization You can optimize your most clicked and open email campaigns using captivating templates, shipping coupons, and cross-sell messages to boost your revenue. Automated Abandoned Cart Emails You can begin to recover revenue using abandoned cart emails that feature your most recent product reviews, other recommended products, and coupons automatically. Usability CM Commerce is extremely easy to use and offers a seamless Shopify integration. You can instantly sync all of your orders and customer data to automatically build accurate and up-to-date customer profiles and segments. Support CM Commerce offers a knowledge base and a support team that replies to queries via a contact form on the website. The Bottom Line CM Commerce is an excellent app for businesses who seek to automate their email marketing efforts as well as build brand trust and loyalty with user-generated messaging.

Multi-Store Sync Power Review: Inventory Sync for Shopify

Managing a Shopify store can be challenging. Managing multiple stores using the same inventory can seem near impossible. The Multi-Store Sync Power app by EGNITION automatically synchronizes and updates inventory information in real-time through a two-way channel across multiple Shopify stores when products are stocked, sold, returned, or removed. Key Features of Multi-Store Sync Power Multi-Store Power Sync has an abundance of features that are available to all users, regardless of their chosen plan. Some key features include: Real-Time Sync for All Linked Stores The app automatically updates inventory in all of your linked stores whenever there's a new order, refund, or cancellation. You can also effortlessly create and update products and product collections in all of your connected stores. A considerable number of fields are supported, including product images.Create Custom Products Pricing Maintain full control over your pricing structures when you create custom pricing rules. This is especially useful if you have different pricing strategies between stores.Easy Configuration You can connect your Shopify stores using a unique key, ensuring that your SKUs or barcodes are correct across different shops. This feature helps you find any unlinked products in your stores.Multi-Location Support You have the liberty and flexibility to sync inventory based on location instead of on the actual store. ProsSynchronized inventory management across multiple storesStreamlines POS system across locationsQuality control over SKUs and barcodesCost-friendly monthly pricing7-day free trialOutstanding customer supportConsCan have issues with syncing individual itemsConfiguration can be confusing for less tech-savvy users » Sync inventory between two Shopify stores with the best multi-store inventory management apps Who Is Multi-Store Sync Power Best for? Multi-Store Sync Power is specifically designed for merchants running multiple stores. This includes merchants who: Run multiple Shopify accounts after expanding to an international clienteleOwn and sell multiple brandsAre dropship store ownersWant to separate B2C and B2B channelsAim at targeting different customer segments Pricing Plans Multi-Store Sync Power's pricing plans are based on the number of products per connected store. These plans are broken into five pricing categories, including a free plan and a 7-day free trial. All of the app's features are included in every plan. You're only limited in terms of the number of products per connected store. Bronze PlanFree0-25 products per store Silver Plan$19.99/month26-100 products per storeGold Plan$29.99/month101-1,000 products per storePlatinum Plan$49.99/month1,001-5,000 products per storeRhodium Plan$99.99/month5,000+ products per store » Here's how to determine how much to spend on Shopify apps Usability Thanks to the magnitude of features and functionalities offered by Multi-Store Sync Power, setup can become confusing if you're less tech-savvy. However, customer support is outstanding and dedicates itself to assisting new and old users with setup and integration issues. Once the app has been correctly set up, using the software is simple and intuitive, thanks to a simple yet informative dashboard that allows you to manage all your stores in a single location. » Find out how Multi-Store Sync Power compares to Connected Inventory Customer Support Egnition is well known for its high level of customer support, and things are no different with the Multi-Store Sync Power app. Offering a 24/7/365 support team, any issues with the app can be quickly addressed. Members of the support team are skilled and efficient and go out of their way to respond accurately and timely to any presented problem. The support team can be contacted via the chat icon on the app's dashboard, or you can send an email to [email protected]. Bottom Line: Is Multi-Store Sync Power Worth It? Managing multiple Shopify stores manually is not only time-consuming but creates a large space for human error. As Multi-Store Power Sync automatically updates and syncs collections, prices, and products across multiple stores, you can dedicate your time to other aspects of your business. Multi-Store Sync Power will suit both new and old Shopify store owners who wish to streamline cross-store data. If you dropship, wish to expand to a global audience, want to separate B2C and B2B channels, or simply run multiple brands with the same products, you may want to consider connecting your stores with Multi-Store Sync Power.

Starstream Review—Automatic Event Ticketing for Shopify Sellers

Managing tickets to online events can be incredibly exhausting and confusing, especially as your Shopify store grows. Selling tickets to online webinars and livestreams always runs the risks of cross-sharing, users struggling to access the event, and more. Instead of struggling with managing your event tickets yourself, consider letting an automated service like Starstream by Livestream Labs handle it for you. Read on to learn more. Why You Should Use Starstream Aside from automatically handling the distribution of tickets to your online and physical events, Starstream can also offer you the following features: Reduced Cross-Sharing Chances Starstream will generate a secret link for your customers 24 hours before the event begins and control their access, which is a proven strategy for reducing the amount of unpaying customers attending your events. Compatibility With All Major Livestreaming Platforms You'll never have to worry about a platform not working for your event. Starstream is compatible with streaming services like YouTube and Facebook (among others) as well as webinar services like Zoom. Customized Ticket Capabilities The app will let you customize the look of your online and physical tickets to match your brand identity. QR Codes for Physical Events Even if you hold physical events, Starstream can automate the process with unique QR codes for each customer that you can validate and authorize with Starstream's built-in QR code scanner. Calendar Updates Not only can customers add your online and physical events to their event calendars on Google, Outlook, Yahoo, and more, but they will also receive updates about your event to ensure that they don't miss it. Event Replays Paying customers will have the option to receive replays of the events that they attended so that no information is lost along the way. Pricing Starstream is free to install and integrate into your Shopify store and comes with no additional monthly costs. Instead, Starstream will charge you a usage fee of $0.99 per ticket under $20, and $1.99 per ticket over $20. This ensures that you won't have to pay unnecessary fees if customers don't purchase enough tickets. Our Verdict: Should You Use Starstream? If your business ever holds events—both online and in-person—then an automatic ticketing service like Starstream by Livestream Labs is a necessity. Even if you only hold a single event per month—or fewer—Starstream won't charge you unless there are tickets being sold, and so there's really no harm in having it installed and ready to automate the ticket process so that you never have to worry. If you'd like to learn more, head to their Shopify store page to begin.