Yotpo Product Reviews App - Pricing, Support, Features, and More!
Updated April 13, 2023
Our team tests eCommerce apps and publishes reviews that are unbiased and not influenced by payments we receive from some of the app developers.

Yotpo, a cloud-based content marketing tool, allows e-commerce merchants to display socially proofed user-generated content (UGC) created by their customers. A great way to build customer trust while also helping relieve purchase hesitancy, something new or emerging e-commerce stores often struggle to overcome.
But does the Yotpo app really do what it claims to do, will it help your store build reviews that drive sales and increase your revenue potential?
Let’s take a look:
Pros
- A great all-in-one marketing solution
- Integrates with a ton of third-party tools
- Packed full of automatic features, making for a hands-off marketing experience
Cons
- Set up and interface navigation isn't super intuitive, so a steep learning curve is common
- Some advanced features are blocked behind payment tiers
- Can become rather expensive as pricing scales with monthly order volume and site traffic
What Is Yotpo?
Yotpo is a customer content marketing platform that provides businesses with tools to collect and showcase user-generated content, such as ratings and reviews, photos and videos, and social media posts.
The platform integrates with e-commerce platforms, such as Shopify and WooCommerce, and allows businesses to display user-generated content on their website, in email campaigns, and on social media.
Yotpo is recommended for users that:
- Wish to drive sales through UGC.
- Are just emerging in the e-commerce space and wish to streamline their business’s social proofing.
Yotpo is not recommended for users that:
- Are looking for in-depth analytics.
- Want customizable and branded review request email outreach options.
Pricing
Yotpo's pricing is based on the specific needs of each business, and the company offers a range of plans to accommodate different budgets and requirements. Yotpo provides a free plan for businesses just starting out, with limited features and capabilities.
Paid plans offer more advanced features, such as unlimited reviews, advanced moderation tools, and integrations with third-party platforms.
The pricing of Yotpo's paid plans varies depending on the size of the business and the level of functionality needed. Yotpo also offers custom pricing for large enterprises with unique needs.
- Free plan includes 50 monthly orders, review request emails, and on-site widgets.
- Growth plan, starting at $19 p/m (price scales with use) includes all of the free plan features, plus access to a flexible referral program, review carousels, rich snippets, email upsells, and much more.
- Prime Plan is the most comprehensive and advanced plan, designed for larger businesses with high-volume review needs. It starts at $59 p/m and includes all the features of the lower-tier plans and unlimited review requests and advanced integrations.
- Powerhouse Plan is designed for businesses with advanced marketing needs and starts at $119 p/m. This plan includes all the features of the lower-tier plans, as well as advanced marketing tools such as referral programs, loyalty programs, and SMS marketing capabilities.
- Enterprise Plan includes all the features of the lower-tier plans, as well as customized solutions for enterprise-level businesses, including advanced reporting and analytics, custom integrations, and dedicated customer support.
» For more options check out 8 Yotpo Alternatives for Hassle-Free Reviews and UGC in 2023
Integrations
One of Yotpo’s best features is its ability to integrate with a wide range of CMS platforms and third-party apps. These integrations include:
- BigCommerce
- Shopify and Shopify Plus
- Magento
- Salesforce
- AdRoll
- Hubspot
- Klaviyo
- Plus a heap more (and I mean a heap more!)
Features
Yotpo offers a range of features to help businesses collect and showcase customer-generated content. One of its main features is its reviews and ratings system, which allows customers to leave feedback and rate products directly on a business's website.
Yotpo’s bread and butter is creating UGC, and it does this very well. Easily collect and showcase user-generated reviews, photos, and videos with just a few clicks of a button.
It also offers full social media integration, allowing customer reviews to be posted to your business social media profiles with ease.
Yotpo's analytics tools also provide insights into customer engagement and content performance, allowing businesses to optimize their marketing strategies.
Usability
One downside of Yotpo is it can be a bit of a learning curve to use at first. Its interface is sometimes clunky, the dashboard can be difficult to navigate, and at times the number of features and information on its navigation pages can become a little overwhelming.
Additionally, some users have reported issues with the platform's documentation and customer support, particularly when it comes to troubleshooting technical issues.
Support
Yotpo’s customer service is generally considered very good. The Yotpo team offers many ways to get in contact with them, including through their help center portal, email, and live chat.
The company also provides dedicated account managers for all users, who can offer personalized advice and guidance on setting up and managing campaigns. In addition, Yotpo offers extensive documentation and self-help resources, including a knowledge base, video tutorials, and webinars.
Bottom Line
When it comes to generating UGC for your e-commerce store, Yotpo is a very solid option. And, although their premium plan can get a little pricey and the app’s navigation can be confusing to newcomers, the app comes with some awesome features, plus, the Yotpo team provides great customer service.
Yotpo Product Reviews App - Pricing, Support, Features, and More!
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CJdropshipping Review (2026): Pricing, Features, Support, & More!
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For only $15.99 per month, you gain access to many great features that aren't in the free plan. With the Plus plan, you can source more products daily and access five VIP products from CJdropshipping's premium suppliers. You'll have the opportunity to get discounts up to 50% off on courses under $10 in CJ Academy and use two $3 coupons for orders over $10. » See our hand-picked choices of the best Shopify apps for growing stores Prime The Prime plan, priced at $19.99 per month, boasts an array of exclusive features and benefits unrivaled by other plans. You can source a greater quantity of products daily, access 10 VIP products and 15 recommended products with significant market potential, and receive a generous 50% discount on courses under $30 through the CJ Academy program. This comprehensive plan is tailor-made for established or larger businesses aspiring to reap the full advantages of CJdropshipping while optimizing their profits. Advanced With the advanced plan, you can enjoy exclusive benefits like 50 extra daily sourcing requests, acquiring access to 25 recommended products from CJdropshipping's highly-rated partners, and enrolling in top-quality courses for half price on CJ Academy orders under $100. This package costs just $59.99 per month—an ideal choice for complex businesses seeking greater flexibility in their dropshipping operations. Integrations CJdropshipping seamlessly integrates with all leading e-commerce platforms. This means you can manage your dropshipping business from a single dashboard, import products, track inventory, and synchronize orders with ease. 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The integration with CJ's enables you to synchronize orders and track inventory directly from your Wix account.Squarespace: A beautiful and elegant website builder that offers e-commerce functionality. With CJdropshipping's simple integration into Squarespace, it's no sweat to import tons of products and sync orders in no time. Not only does CJdropshipping integrate with a variety of platforms but a multitude of apps and tools as well. Some of the most popular integrations include: Product research apps: BigSpy, SaleSource, SellerSprite, and moreMarketing apps: UpPromote, Growave, Gorgias, and othersListing & inventory management apps: For example, Dsers, Wholesale2B, and AutoDSPayment platforms: Like Payoneer, Wise, and RevolutStore design apps: These include GemPages, PageFly, and Debutify Usability CJdropshipping is a user-friendly tool designed to simplify e-commerce businesses. With its intuitive interface, navigating through different features and services is effortless. In addition, their Chrome extension and app make on-the-go order management seamless. The platform offers a high level of customization options for your products, prices, descriptions, and packaging based on your brand's identity and ensures integration with other popular e-commerce platforms such as Shopify or WooCommerce. CJdropshipping prioritizes providing an easy dropshipping experience by giving you personalized control over the entire process. Support When I had a question about a product, I was helped immediately and in a friendly manner. The employees were very well informed and were able to answer all my questions. They really went the extra mile to make sure I got the best solution for my issue. – Doggolove Shopify merchant CJdropshipping offers various forms of support and resources to help you with your dropshipping business. You can access the following options: Blogs: Their blogs offer the latest news, tips, and trends on dropshipping and e-commerce. Gain valuable insights by staying up to date with their content.Academy: You can enroll in their academy to learn more about dropshipping and e-commerce from their experts and instructors.Tutorials: You can watch their tutorials to learn how to use their platform and services effectively and efficiently.Help Center: The help center contains resources for dropshipping and e-commerce topics. You can browse frequently asked questions, guides, and articles to find answers and get helpful information.24/7 support: You can contact their support team via chat, email, phone, or Skype anytime you need assistance or have any issues or requests. Plus, selecting one of their plus, prime, or advanced plans will grant you access to a dedicated agent. Take the Easy Road With CJdropshipping Despite a cluttered and difficult-to-use user interface for those new to dropshipping, CJdropshipping boasts impressive features that make it an attractive option. With its capability to source products, customize them with your own branding, and ship them directly to customers while integrating with popular platforms like Shopify, WooCommerce, and Wix. By using CJdropshipping, you can save time and money on inventory management and logistics and focus on the marketing side of your business. And who doesn't love that? Unless, of course, you enjoy dealing with suppliers and shipping companies—which is not recommended for those who prefer an easier route.



