Yotpo Product Reviews App - Pricing, Support, Features, and More!

Brody Hall
By Brody Hall
Joel Taylor
Edited by Joel Taylor

Updated April 13, 2023

Our team tests eCommerce apps and publishes reviews that are unbiased and not influenced by payments we receive from some of the app developers.

Yotpo Product Reviews App - Pricing, Support, Features, and More! main image

Yotpo, a cloud-based content marketing tool, allows e-commerce merchants to display socially proofed user-generated content (UGC) created by their customers. A great way to build customer trust while also helping relieve purchase hesitancy, something new or emerging e-commerce stores often struggle to overcome.

But does the Yotpo app really do what it claims to do, will it help your store build reviews that drive sales and increase your revenue potential?

Let’s take a look:



Pros


  • A great all-in-one marketing solution
  • Integrates with a ton of third-party tools
  • Packed full of automatic features, making for a hands-off marketing experience

Cons


  • Set up and interface navigation isn't super intuitive, so a steep learning curve is common
  • Some advanced features are blocked behind payment tiers
  • Can become rather expensive as pricing scales with monthly order volume and site traffic

What Is Yotpo?

Yotpo is a customer content marketing platform that provides businesses with tools to collect and showcase user-generated content, such as ratings and reviews, photos and videos, and social media posts.

The platform integrates with e-commerce platforms, such as Shopify and WooCommerce, and allows businesses to display user-generated content on their website, in email campaigns, and on social media.

  • Wish to drive sales through UGC.
  • Are just emerging in the e-commerce space and wish to streamline their business’s social proofing.
  • Are looking for in-depth analytics.
  • Want customizable and branded review request email outreach options.

Yotpo Product Reviews & UGC

4.9/5(5,965 reviews)



Pricing

Yotpo's pricing is based on the specific needs of each business, and the company offers a range of plans to accommodate different budgets and requirements. Yotpo provides a free plan for businesses just starting out, with limited features and capabilities.

Paid plans offer more advanced features, such as unlimited reviews, advanced moderation tools, and integrations with third-party platforms.

The pricing of Yotpo's paid plans varies depending on the size of the business and the level of functionality needed. Yotpo also offers custom pricing for large enterprises with unique needs.

Yotpo pricing

  • Free plan includes 50 monthly orders, review request emails, and on-site widgets.
  • Growth plan, starting at $19 p/m (price scales with use) includes all of the free plan features, plus access to a flexible referral program, review carousels, rich snippets, email upsells, and much more.
  • Prime Plan is the most comprehensive and advanced plan, designed for larger businesses with high-volume review needs. It starts at $59 p/m and includes all the features of the lower-tier plans and unlimited review requests and advanced integrations.
  • Powerhouse Plan is designed for businesses with advanced marketing needs and starts at $119 p/m. This plan includes all the features of the lower-tier plans, as well as advanced marketing tools such as referral programs, loyalty programs, and SMS marketing capabilities.
  • Enterprise Plan includes all the features of the lower-tier plans, as well as customized solutions for enterprise-level businesses, including advanced reporting and analytics, custom integrations, and dedicated customer support.

» For more options check out 8 Yotpo Alternatives for Hassle-Free Reviews and UGC in 2023

Integrations

One of Yotpo’s best features is its ability to integrate with a wide range of CMS platforms and third-party apps. These integrations include:

  • BigCommerce
  • Shopify and Shopify Plus
  • Magento
  • Facebook
  • Instagram
  • Salesforce
  • AdRoll
  • Hubspot
  • Klaviyo
  • Plus a heap more (and I mean a heap more!)

Yotpo Product Reviews & UGC

4.9/5(5,965 reviews)



Features

Yotpo offers a range of features to help businesses collect and showcase customer-generated content. One of its main features is its reviews and ratings system, which allows customers to leave feedback and rate products directly on a business's website.

Yotpo’s bread and butter is creating UGC, and it does this very well. Easily collect and showcase user-generated reviews, photos, and videos with just a few clicks of a button.

It also offers full social media integration, allowing customer reviews to be posted to your business social media profiles with ease.

Yotpo's analytics tools also provide insights into customer engagement and content performance, allowing businesses to optimize their marketing strategies.

Yotpo features screenshot


Usability

One downside of Yotpo is it can be a bit of a learning curve to use at first. Its interface is sometimes clunky, the dashboard can be difficult to navigate, and at times the number of features and information on its navigation pages can become a little overwhelming.

Additionally, some users have reported issues with the platform's documentation and customer support, particularly when it comes to troubleshooting technical issues.

Support

Yotpo’s customer service is generally considered very good. The Yotpo team offers many ways to get in contact with them, including through their help center portal, email, and live chat.

The company also provides dedicated account managers for all users, who can offer personalized advice and guidance on setting up and managing campaigns. In addition, Yotpo offers extensive documentation and self-help resources, including a knowledge base, video tutorials, and webinars.

Bottom Line

When it comes to generating UGC for your e-commerce store, Yotpo is a very solid option. And, although their premium plan can get a little pricey and the app’s navigation can be confusing to newcomers, the app comes with some awesome features, plus, the Yotpo team provides great customer service.

Yotpo Product Reviews & UGC

4.9/5(5,965 reviews)



Yotpo Product Reviews App - Pricing, Support, Features, and More!

Recommended Reviews

Order to Discount App Review: Shopify Loyalty & Discount Code Generation

As an e-commerce store owner, you probably already know that good customer service drives sales and builds your brand. The Order to Discount app by Egnition can help you deliver exceptional customer service by streamlining and automating your customer service process, saving you previous you time and money and allowing you to focus on other areas of business growth. How does the app achieve this? It generates auto-calculated loyalty discounts (not to be confused with BOGO discounts) from any order which can then be re-used, increasing efficiency and bolstering your customer support. ProsEasy-to-use discount and email templatesReview, customize, and send automatically generated emailsSend unlimited discount emailsReasonable fixed pricing structureConsAutomatically generated emails may seem generic if not customized Best for E-commerce Startups Unlike most other discount apps on Shopify, Order to Discount is particularly useful for e-commerce startups due to its low cost and easy to use interface. It is best suited for any new e-commerce business looking to grow its customer base and create customer loyalty and support by rewarding active customers with discounts. Example 1: Joyful Jewelry sells designer earrings, necklaces, and rings. Order to Discount would help this business promote the repeat buying of gifts.Example 2: Billy's Bedding sells duvet covers, sheets, and pillowcases. Order to Discount would build a loyal customer base of users who take advantage of discounts every time they need to replace old bedding at home, a hotel, or a guest house. Overview of Features The Order to Discount app aims to help increase customer engagement with your brand through discounts. It removes the frustration of manually determining and applying discount values through a formula and automation. Specific features include: Discount Templates With the discount template feature, you can create a template for your follow-up emails and typical discounts by generating discounts based on a customer's order information. This is useful because the templates give you a professional and convenient structure to work with. Email Templates The email template feature allows you to pre-define your customer email and generate it based on factors like the order, customer, and discount information available. These email templates are easy to customize and will save you time by allowing you to create emails in a few clicks. Support Automation Time is money, and the automation feature aims to save you both by streamlining your customer service process. Review automatically generated emails and customize them for some of your customers if necessary before pressing send. Order Value Capabilities With the order value capabilities feature, you can use any of the standard Shopify conditions or unique options. This is useful because it allows you to generate a discount as a percentage of the original order. Plans & Pricing The pricing structure is simple, with only one package: Basic Plan Cost Discounts Features $1.99/month,Unlimited,All A 7-day free trial is also available if you want to try it before committing. Usability The Order to Discount app has a simple and clear layout that's easy to navigate. Easily set and edit your discount parameters before incorporating it as a coupon into your email to your customer. The app also allows you to preview your email for any last quality checks before sending it. If you're uncertain about anything or need a refresher on the app's functions, a handy How to Use the App? button can give you immediate assistance. Customer Support The Order to Discount app offers superb customer support 24 hours a day, 7 days a week, and a full 365 days a year. You can reach out to the support team either via the dedicated support icon in the app or by sending an email to [email protected] with any questions you may have. The support team is efficient and dedicated, relying on your feedback and questions to improve the product and their customer service. This, in turn, can help add value to your business because you're using the best version of the product. The Verdict: Is Order to Discount Worth It? Is your time valuable to you? Of course, it is. Is good customer service a high priority for you? Without a doubt. So, yes, the app is definitely worth the cost when you weigh up the time you will save and the convenience you will experience as an e-commerce business owner who is serious about customer service. » Revolutionize your online store with the best Shopify discount apps

Bolder App Review for Shopify: Reach Your Target Demographics and New Clients

Forget about collaborating with influencers who take your products and money and then vanish. Investing in influencer marketing and seeing no results has become a professional liability with added difficulty in finding influencers that love sustainable brands. The Bolder app is here to help developing, sustainable companies raise brand awareness and consideration through social media. This tool aids in the conversion of highly successful influencer leads into consumers. You don't need to spend a lot of time or money to find genuine and successful collaborators. Why You Should Use Bolder With Bolder, you can bet on getting new leads. Merchants can use creators to reach out to their target demographic and communicate with new, highly engaged consumers, and it's totally free! This app also helps your business find appropriate creators; select and match the right creators who share your values and target audience using Bolder's technology. And lastly, users can spread the word about sustainable initiatives and place their brand in the appropriate place by raising awareness in the right spaces. Notable Highlights Ideal creators Connect to content producers with the proper social following based on statistics and your specific criteria. Personalized Service Using Bolder's exclusive technology, users can plan and execute any form of creator cooperation with precision. End-To-End Campaign Execution Get assistance with planning, matching, executing, and reporting on each campaign to maximize budget and meet your business goals. Measurable Results Once all of the content is up, receive a report that analyzes the data and assists in making decisions for the next campaign. The Bottom Line: Should You Use Bolder? As a merchant, consider the following questions. Do you want to attract new audiences who are strongly engaged with your brand and are likely to become customers or sales? Do you want to increase public awareness of your long-term activities at a low cost and regular updates on how your money is being spent? If you have answered yes to these, you should definitely consider using Bolder to position your company to appeal to 80% of customers and shift their purchasing habits to align with environmental concerns. Visit the Bolder website to learn more, or install it directly from their Shopify app store page.

Dropified Review (2026): Pricing, Features, Integrations, & More!

Dropshipping is a well-known busine­ss model among online retailers, and an estimated 27% of them pre­fer using it to fulfill the­ir customers' orders without having to deal with inventory, warehousing, or shipping. If you aspire to join the elite club of successful dropshippers, you might want to check out the Dropified app. The Dropifie­d app is designed for dropshipping businesse­s to simplify and automate your online store­ management. This includes capabilitie­s for product sourcing, order fulfillment, inventory management, and working with suppliers. In this review, we explore its notable fe­atures, pricing options, integrations, and support to help you decide if it's the perfect tool to take your dropshipping game to the next level. ProsEasy-to-use & intuitive UIHigh level of customization for your products & storeWide range of featuresExcellent customer service & supportOffers different pricing plans for businesses of all sizesConsHas somewhat of a learning curve Best For When it come­s to automating the dropshipping process for eBay or AliExpre­ss products or creating and dropshipping your own private label supplements - Dropified is a top choice for businesse­s. Not only can you easily source and import products from over 75 we­bsites, but also customize them as needed and fulfill orders in just a fe­w clicks. What's more, Dropified's Cashback program offers the potential to earn more profits, providing an extra incentive for store owners. Plus, advance­d tools like product research and image­ optimization make managing your store hassle-fre­e. For any dropshipper looking to save time­ and money, Dropified is the ultimate­ solution. Overview of Features Dropified is a powerful app that offers a range of features to enhance your dropshipping experience. Let's take a closer look at some of its most noteworthy features: Add Products In Seconds Dropified e­nables you to easily add products from a varie­ty of supported sites, including AliExpress, e­Bay, and Alibaba, to your store. By simply browsing and adding desire­d products, the platform automatically imports the­m in seconds. This process is much more e­fficient and less burdensome­ than manually copying and pasting product details. Automatically Place Orders Dropified simplifie­s your order fulfillment process. You save­ a ton of time by not having to manually enter orde­r details and pay for each product. With Dropified, you can e­asily auto-fill product information and place multiple orders in one­ click. This means you'll be able to quickly place­ hundreds of orders, giving you the fre­edom to focus on growing your business! Sell Your Products For FREE On Facebook Marketplace Dropified is a platform that e­nables you to effortlessly list and promote­ your products on Facebook Marketplace without any cost. This fe­ature guarantees you an e­normous influx of free traffic and potential buyers. You can still dropship the products from your suppliers without any hassle. Find, Import and Edit Products Dropified simplifie­s the process of finding, importing, and modifying products for your store­. It uses its built-in feature­s to help you research products, evaluate competitors and extract data. Plus, with Dropifie­d's image editor, you can quickly edit­ product images, descriptions, headline­s, and variations according to your preference­s. You can even remove backgrounds from your images instantly. Track, Manage, and Customize Orders Without Any Hassles Dropified is an e­xcellent tool that simplifies orde­r fulfillment and allows you to easily make change­s to suppliers. Whether you have­ a shortage of stock or want to experime­nt with different products, Dropified le­ts you add or switch suppliers swiftly. With unique product variants and advanced variant mapping options, you can provide­ your customers with a wider range of choice­s. Plus, custom tracking URLs add a professional touch to your order fulfillment proce­ss. Automated Rules & BOGO Automating pricing rules and cre­ating BOGO (Buy One Get One) deals has never be­en easier with Dropifie­d's features. You can se­t up custom pricing rules that work based on profit margins, shipping costs, and other crite­ria - all of which are automated by Dropified. Stay on top of cost changes and inventory updates with automated notifications. And if you're looking to boost sales, create enticing product bundles and offer irresistible BOGO deals. Dropified Extension Dropified's browse­r extension can take your dropshipping game­ to the next leve­l with its convenient feature­s. You can easily manage and access important aspe­cts of your dropshipping business without switching betwee­n tabs. The extension make­s navigating and interacting simpler, allowing for a seamle­ss experience­. Dropified Pricing Dropified offers three pricing plans with certain features included in all pricing plans; however, each plan has its own distinctive perks. You can choose to pay monthly or annually (and save some money), and there's a 14-day free trial. Free: The free plan offers auto-fulfilling, automated tracking numbers, an image editor, and bulk orders. Although it's free to install, there is a 10% fulfillment fee.Pro: At a monthly rate of $47, this plan gives you unlimited products and orders and no fulfillment fees.Elite: This plan boasts an advanced image editor and variant mapping, product bundles, BOGO offers, and a number of automated capabilities. It comes at a price of $97 per month. Integrations Many popular e-comme­rce platforms and marketplaces inte­grate with Dropified to enhance­ the dropshipping experie­nce. With these inte­grations, you can import, edit, fulfill orders, track shipme­nts and more through Dropified. Some of the­ most widely used integrations include­: Shopify: One of the best e-commerce platforms for beginners and experts alike. You can create a stunning online store with Shopify and use Dropified to source products from over 75 websites. You can also automate your order fulfillment and delivery with Dropified.WooCommerce: The most popular e-commerce plugin for WordPress. You can turn your WordPress site into a robust online store with WooCommerce and use Dropified to import products from various sources. You can also manage your inventory, prices, and orders with Dropified.AliExpress: The largest online marketplace for dropshipping products. With a broad array of products from thousands of suppliers on AliExpress, you can use Dropified to import them to your store. You can also place orders, track shipments, and earn cashback with Dropified.eBay: The world's largest online auction site. You can find unique and profitable products on eBay and use Dropified to conveniently import these selections right to your own store. Plus, automate your ordering procedure- from tracking orders to delivering them in a timely manner.Alibaba: A leading wholesale marketplace for dropshipping products. Alibaba boasts supplies of superior-quality products at pocket-friendly prices that you can import in just a few clicks via Dropified. Plus, the app allows you to personalize the labels and packaging of the merchandise. Usability Dropified's inte­rface is user-friendly, allowing use­rs to manage the­ir dropshipping business effortlessly. With the ability to import products from various sources, e­dit product details, and create bundle­s and upsells, fulfilling orders has neve­r been easie­r. The smart dashboard provides important metrics and ale­rts while customizable settings allow for a personalize­d experience­ tailored towards individual needs and goals. Dropifie­d aims to offer a seamless and e­njoyable dropshipping experie­nce. Support Dropified provides comprehensive support resources to assist you on your dropshipping journey. Here are some of the support options available to you: Blogs: The informative­ blog of Dropified offers valuable insights, tips, and industry tre­nds to enhance your dropshipping knowledge­. Training Tutorials/Articles/Lessons: Dropified offe­rs an abundance of training resources aime­d at enabling you to master their platform while­ also enhancing your dropshipping skills.Help Center: The Dropifie­d Help Center hosts an e­xtensive library of knowledge­. It contains answers to frequently aske­d questions, detailed docume­ntation, and troubleshooting guides to assist you in re­solving issues effective­ly.FAQ: Dropified's frequently asked questions (FAQ) section addresses common queries and provides quick answers to common concerns. Don't Drop the Ball: Try Dropified Today While the­re are a few minor drawbacks to the­ app, including a steep learning curve­ with numerous training videos and tutorials, Dropified still stands out as a powe­rful platform that boasts an impressive range of fe­atures. It simplifies the dropshipping proce­ss with its intuitive customization options and user-friendly inte­rface while also enabling busine­sses to save time through stre­amlined order manageme­nt and automated product sourcing. From beginners to se­asoned entrepre­neurs, anyone can bene­fit from Dropified's valuable contributions towards achieving succe­ss in dropshipping while maximizing profits with ease.