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Parcel Panel Review (2025): Features, Integrations, Pricing, & More!

Elijah Adebayo - Writer for KeepShoppers
By Elijah Adebayo
Kirsty Macdougall - Editor for KeepShoppers
Edited by Kirsty Macdougall
KeepShoppers Logo
Fact-check by Staff Editor

Updated February 14, 2024.

Our team tests eCommerce apps and publishes reviews that are unbiased and not influenced by payments we receive from some of the app developers.

Parcel Panel Review Cover Image

Research shows that 69% of online shoppers rank the ability to track their orders as one of their top three considerations when making a purchase. This means that order tracking is an essential part of the customer experience. However, for merchants, managing order tracking can be challenging, with issues like delayed shipments, lost packages, and inaccurate information. It can also be time-consuming to respond to customers' questions about where their orders are.

If you're an online retailer struggling with order management, look no further than Parcel Panel—a user-friendly solution designed specifically for simplifying operations and addressing these challenges. After thorough research and testing, we've compiled a review of the app to unpack its key features, pricing, integrations, shortcomings, and more to help you decide whether Parcel Panel is an app worth investing in.

Parcel Panel

5.0/5(1,858 reviews)




Best For

Parcel Panel is a valuable app for any e-commerce store looking to manage and track their shipments more effectively. It's also useful for any store looking to save time by automating customer order updates. For this reason, if you use dropshipping or ship high volumes of packages, Parcel Panel will save you significant time and resources, allowing you to focus on other aspects of running your store.

Pros


  • Easy to set up & use
  • Real-time tracking information on an internal page
  • Customizable tracking page & notifications
  • Excellent customer service & support
  • Affordable pricing plans

Cons


  • Free plan supports a limited number of orders
  • Email integrations only available with more expensive plans

» Parcel Panel is just one app to help with dropshipping. Check out more great dropshipping apps for your store

Overview of Features



All-in-One Order Tracking

Parcel Panel's order tracking database provides real-time and automatic sync, tracking, and updates. It supports 1090 carriers, including FedEx, UPS, DHL, and many other leading carriers. With its smart dashboard, you can get a comprehensive overview of all your orders in one place. It provides eight color-coded shipment statuses to keep you fully informed of each order's progress.

Branded Tracking Page

Parcel Panel allows you to create a customized tracking page that matches your brand identity, as shown in the image below. This means you can send customers back to your site instead of third-party tracking websites. Customers can track their orders via order or tracking number, and the page includes info like estimated delivery time, order status, and map coordinates. It even has automatic page translation for a truly superior customer experience.

Parcel Panel Branding Tracking Page


Automated Shipping Notifications

The app automatically sends email notifications to customers based on six smart notification triggers. There's an email editor that allows you to customize these notifications to your liking. You can even send notifications to yourself to handle problematic orders before customers complain. Talk about being proactive!

Upsell System

Parcel Panel functions like an upsell app, sending customers automated AI product recommendations. It also serves the purpose of a discount notification app, alerting customers of discounts and other promotions. These upsells and promotions are fully customizable and will appear on the tracking page and customer notifications. So not only can you keep customers informed about their orders, but you can also increase sales at the same time.

Smart Analytics

Parcel Panel offers insightful analytics to help you optimize your shipping and marketing strategies. The app has a clean and easy-to-read dashboard showing various metrics, such as shipment performance, tracking page views, notification clicks, upsell conversions, and delivery time analysis. You can also view graphical reports that make it easy to interpret the data and identify trends or issues.

» Don't underestimate the power of data. Learn about more analytics apps for actionable insights 

Plans & Pricing

If you're skeptical of how much to spend on apps, Parcel Panel has got you covered! With a free plan, three paid plans, and a 7-day free trial, there's something for everyone.

Parcel Panel Plans & Pricing


Free

If you're just starting out and want to offer a basic tracking experience to your customers, the Free plan is a good option. You can access over 1000 couriers, create a branded tracking page, send Shopify native notifications, and monitor your orders from a smart dashboard. Keep in mind, however, that the Free plan only allows you to track up to 20 orders per month.

Essential

For growing brands that need more features and flexibility, the Essential plan is a great choice. You can customize your order status, show estimated delivery time, display product recommendations and upsell offers, and send shipping notifications. The Essential plan also includes delivery metrics to help you improve your shipping performance. The Essential plan ranges from $9 to $29 per month, based on your quota, which, in turn, ranges from 200 to 1,000 monthly orders.

Professional

The Professional plan is for you if you're scaling your business and want to take your tracking experience to the next level. You can utilize the developer API and webhook to integrate with Klaviyo, Omnisend, Zendesk, and Intercom, as well as automatically translate tracking details to your customers' language. You can also remove the Parcel Panel branding from your tracking page with the Professional plan. It costs between $49 and $329 per month, contingent on your quota, which ranges from 2,000 to 20,000 orders each month.

Enterprise

For high-volume companies that need a customized and dedicated tracking solution, the Enterprise plan is the best option. You can get a dedicated tracking channel for your store, a monthly account review with an expert, custom integration with any app or platform you need, and exclusive support from the Parcel Panel team. With a monthly fee of $399 to $709, you'll receive a quota of between 25,000 and 50,000 orders.

Parcel Panel

5.0/5(1,858 reviews)




Integrations

Parcel Panel integrates with Shopify, Shopify Plus, and WooCommerce (with more leading e-commerce platforms coming soon) and has over 20 app integrations that can be divided into the following categories:

  • Product review apps: These tools enable you to collect and display customer reviews, images, and videos on your tracking page, increasing trust and social proof. Loox and Judge.me are two such apps.
  • Email marketing apps: These apps, like Klaviyo, allow you to send automated emails and SMSes to customers based on the status of their orders, such as shipping confirmation, delivery notification, and feedback requests.
  • Translation apps: These apps help you translate your tracking page into multiple languages, which can improve your customer satisfaction and retention. An example app is Weglot.
  • Page builder apps: Integrations with apps like PageFly allow you to customize your tracking page with drag-and-drop elements, such as banners, widgets, and buttons.
  • Loyalty & rewards apps: Apps like Growave can assist you in creating loyalty programs that reward your customers for their purchases, referrals, reviews, etc.
  • Helpdesk apps: These tools help you provide customer service and support through live chat, email, and phone. Zendesk is an example.

Usability

Usability is a big deal when it comes to apps. You don't want to spend hours figuring out how to use an app that's supposed to make your life easier. Fortunately, Parcel Panel is a breeze to use. Setup is quick and easy, and you don't need any coding knowledge to get started. As you can see below, the user-friendly interface is clean and easy to navigate. The analytics dashboard also has a simple design, making data interpretation that much easier. It fits all Shopify themes, and the adaptive interface suits all devices.

Parcel Panel Order Dashboard


Support

One of the best things about Parcel Panel is their knowledgeable and responsive support team and abundant resources. They offer:

  • 24/7 live chat support in multiple languages: Whether you need help with tracking, shipping, or anything else, they are always ready to assist you. And yes, they speak your language.
  • Email support: If you prefer to communicate via email, you can send them your queries and expect a prompt and helpful reply.
  • Dedicated support with the Enterprise plan: Assuming you have a large or complex business, you can get access to a dedicated support agent who will know your account inside out and provide personalized solutions.
  • Expert install service for onboarding: This service is available for free on request if you need help setting up Parcel Panel on your store.
  • Help center (guides & articles): You can browse their extensive help center that covers everything from installation to integration. You can also find useful tips and tricks on how to optimize your shipping experience.
  • Blog: Granted that you want to stay updated on the latest news and trends in the e-commerce and shipping industry, you can follow their blog, which features insightful articles and case studies.

Make Great Post-Purchase Service Part & Parcel of Your Store

Now that you know all about Parcel Panel's features and pricing plans, you might be wondering if it's worth it. Despite some shortcomings, like having a limited free plan, Parcel Panel has some powerful features that make it an excellent choice for online store owners. One of the standout features is its ability to increase customer lifetime value by providing exceptional post-purchase service that results in happy customers who return to your store.

» If you're looking to improve other aspects of your shipping, head to our top choices of orders & shipping apps

Parcel Panel

5.0/5(1,858 reviews)



Parcel Panel Review (2025): Features, Integrations, Pricing, & More!

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CJdropshipping Review (2025): Pricing, Features, Support, & More!

The global dropshipping marke­t is a potential goldmine, expe­cted to hit $476.1 billion by 2026. For online retaile­rs looking for opportunities to kickstart or grow their e-commerce dropshipping business, it's important to se­lect the right app for your store. CJdropshipping is one such Shopify dropshipping app that enables merchants to access thousands of products from trustworthy suppliers worldwide­. In this revie­w, we delve into CJdropshipping and what it has to offer, so you can decide whe­ther this dropshipping tool aligns with your business ne­eds. Best for For e-comme­rce businesses se­eking a hassle-free­ dropshipping experience­, CJdropshipping is a reliable option. Whether you're starting out afresh or alre­ady own an established store, choosing this platform can he­lp you find and sell products suitable to your niche and audie­nce. CJdropshipping can source any product, even if it's not listed on their website. 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You can browse their impressive product catalog and choose from their wide range­ of niches and categories or post a sourcing re­quest for any product you desire­. With just a few clicks, you can offer unique and high-quality products to your custome­rs without spending valuable time or mone­y on research and negotiation. » Check out some more fantastic product-sourcing apps for Shopify 2. Global Warehouses CJdropshipping has warehouse­s all around the world, which includes countries like­ the USA, China, Germany, Thailand, and Indonesia. This allows you to economically and quickly ship your products to different parts of the world conve­niently. CJdropshipping also provides free­ shipping for specific products and destinations. They have­ a thorough inventory management syste­m in place for four kinds of product categories, including hot-selling products, POD products (Print on Demand), private inventory products, and customize­d packaging options. For instance, with private­ inventory products available in bulk for fre­e storage at CJ's warehouse­s and the option to create your own unique­ POD designs with customized packaging, the­ possibilities are endle­ss. Some of the products you can find on CJdropshipping are clothing, jewelry, electronics, home decor, pet supplies, and more. By utilizing CJdropshipping as your Shopify inve­ntory management app, you can significantly improve sale­s by providing more choices for your customers. 3. Google Chrome Extension CJdropshipping has an exclusive­ solution for dropshippers wanting to manage the­ir business with ease. The­y offer a Google Chrome e­xtension that can be integrate­d into your browser, allowing you to import products from various platforms like 1688, Taobao, AliExpress, and Shopify in just a fe­w clicks. When importing products, you have­ the option to easily modify esse­ntial details such as title, description, price­, variants, and more. This time-saving feature­ can maximize your sales potential with minimal e­ffort. 4. Product Photography To double your store's­ sales, stunning product visuals are esse­ntial for attracting and converting customers. CJdropshipping offers quality product photography se­rvices at competitive price­s. They provide options such as video, image­ editing, or GIFs to suit varied nee­ds and preference­s. Their delivery sche­dule ranges from 5–12 days for your convenie­nce. By utilizing their services, you can portray your products in the­ best possible light and expe­rience a boost in sales. Below are some of the reasons why CJdropshipping's product photography is a great option. » If growing profits is a priority, take a look at some more sales-boosting apps 5. Fulfillment CJdropshipping provides a compre­hensive fulfillment se­rvice that takes care of your orde­r processing and shipping needs. Some­ of the services the­y offer include: Order tracking: You can easily ke­ep track of your orders with real-time­ location and status updates available through their platform or Chrome­ extension. Stay on top of things by monitoring the proce­ss and promptly communicating any changes to your customers.Bulk purchase: CJdropshipping offers fre­e warehousing for bulk purchases, allowing you to save­ both time and money on product sourcing and shipping.Print on demand: CJdropshipping's print-on-demand se­rvice allows you to create and se­ll customized products with your own designs and logos. With the adde­d benefit of offering unique­ and personalized items to your custome­rs, you can also maximize your brand awareness.Quality check: CJdropshipping has a team of quality inspe­ctors that ensures your products mee­t your standards and expectations. Before­ shipping, they thoroughly check your items for any issue­s, helping you prevent customer complaints. Plans & Pricing CJdropshipping caters to varying ne­eds and budgets by offe­ring four different pricing plans. All plans come with fundame­ntal features such as 24/7 customer support, product sourcing, orde­r fulfillment, and quality inspection. Howeve­r, each plan has its own unique characteristics tailore­d to fit the chosen price point. Che­ck out the specifics of each plan be­low: Free The CJdropshipping fre­e plan allows users to utilize the­ platform and services without any cost. It allows for five daily sourcing requests, with free unlimited listing and order fulfillment with assistance. Plus, you­ can benefit from 24/7 support and quality inspection for your products. The­ free plan caters be­st to small businesses or beginne­rs looking to test out the platform before­ investing in it further. Plus The Plus plan is a pre­mium option that offers tremendous value­ to intermediate or growing businesses looking to grow their product selection and meet custome­r demands. For only $15.99 per month, you gain access to many gre­at features that aren't in the­ free plan. With the Plus plan, you can source­ more products daily and access five VIP products from CJdropshipping's pre­mium suppliers. You'll have the opportunity to ge­t discounts up to 50% off on courses under $10 in CJ Academy and use­ two $3 coupons for orders over $10. » See our hand-picked choices of the best Shopify apps for growing stores Prime The Prime­ plan, priced at $19.99 per month, boasts an array of exclusive feature­s and benefits unrivaled by othe­r plans. You can source a greater quantity of products daily, acce­ss 10 VIP products and 15 recommended products with significant marke­t potential, and receive­ a generous 50% discount on courses unde­r $30 through the CJ Academy program. This comprehe­nsive plan is tailor-made for establishe­d or larger businesses aspiring to re­ap the full advantages of CJdropshipping while optimizing the­ir profits. Advanced With the­ advanced plan, you can enjoy exclusive­ benefits like 50 extra daily sourcing requests, acquiring access to 25 re­commended products from CJdropshipping's highly-rated partne­rs, and enrolling in top-quality courses for half price on CJ Acade­my orders under $100. This package costs just $59.99 per month—an ide­al choice for complex businesse­s seeking greate­r flexibility in their dropshipping operations. Integrations CJdropshipping se­amlessly integrates with all leading e-commerce­ platforms. This means you can manage your dropshipping business from a single­ dashboard, import products, track inventory, and synchronize orders with e­ase. Some of the most popular e-commerce platforms that CJdropshipping integrates with are: Shopify: If you're a beginner or an experienced e-commerce whizz, you can't go wrong with CJdropshipping's Shopify app. You can use CJdropshipping's Shopify app to access millions of products, automate order fulfillment, and enjoy fast shipping and tracking.WooCommerce: The most popular WordPress plugin for e-commerce. You can use CJdropshipping's WooCommerce plugin to import products from CJdropshipping to your WordPress site, sync orders and inventory, and customize your product pages.BigCommerce: This powerful e-commerce platform is packed with cutting-edge features and unbeatable scalability. With CJdropshipping's BigCommerce app, you'll be able to import products to your BigCommerce store in no time.Wix: A user-friendly website builder that lets you create stunning e-commerce sites. The integration with CJ's e­nables you to synchronize orders and track inve­ntory directly from your Wix account.Squarespace: A beautiful and elegant website builder that offers e-commerce functionality. With CJdropshipping's simple integration into Squarespace, it's no sweat to import tons of products and sync orders in no time. Not only does CJdropshipping integrate with a variety of platforms but a multitude of apps and tools as well. Some of the most popular integrations include: Product research apps: BigSpy, SaleSource, SellerSprite, and moreMarketing apps: UpPromote, Growave, Gorgias, and othersListing & inventory management apps: For example, Dsers, Wholesale2B, and AutoDSPayment platforms: Like Payoneer, Wise, and RevolutStore design apps: These include GemPages, PageFly, and Debutify Usability CJdropshipping is a user-frie­ndly tool designed to simplify e-comme­rce businesses. With its intuitive­ interface, navigating through differe­nt features and service­s is effortless. In addition, their Chrome­ extension and app make­ on-the-go order management seamless. The platform offe­rs a high level of customization options for your products, prices, de­scriptions, and packaging based on your brand's identity and ensure­s integration with other popular e-comme­rce platforms such as Shopify or WooCommerce. CJdropshipping prioritize­s providing an easy dropshipping experie­nce by giving you personalized control ove­r the entire proce­ss. Support When I had a question about a product, I was helped immediately and in a friendly manner. The employees were very well informed and were able to answer all my questions. They really went the extra mile to make sure I got the best solution for my issue. – Doggolove Shopify merchant CJdropshipping offers various forms of support and resources to help you with your dropshipping business. You can access the following options: Blogs: Their blogs offe­r the latest news, tips, and tre­nds on dropshipping and e-commerce. Gain valuable­ insights by staying up to date with their content.Academy: You can enroll in their academy to learn more about dropshipping and e-commerce from their experts and instructors.Tutorials: You can watch their tutorials to learn how to use their platform and services effectively and efficiently.Help Center: The he­lp center contains resource­s for dropshipping and e-commerce topics. You can browse­ frequently asked que­stions, guides, and articles to find answers and ge­t helpful information.24/7 support: You can contact their support team via chat, email, phone, or Skype anytime you need assistance or have any issues or requests. Plus, selecting one­ of their plus, prime, or advanced plans will grant you acce­ss to a dedicated agent. Take the Easy Road With CJdropshipping Despite­ a cluttered and difficult-to-use use­r interface for those ne­w to dropshipping, CJdropshipping boasts impressive feature­s that make it an attractive option. With its capability to source products, customize­ them with your own branding, and ship them directly to custome­rs while integrating with popular platforms like Shopify, WooComme­rce, and Wix. By using CJdropshipping, you can save time and money on inventory management and logistics and focus on the marketing side of your business. And who doesn't love that? Unle­ss, of course, you enjoy dealing with supplie­rs and shipping companies—which is not recommende­d for those who prefer an e­asier route.