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Yotpo Product Reviews App - Pricing, Support, Features, and More!

Yotpo, a cloud-based content marketing tool, allows e-commerce merchants to display socially proofed user-generated content (UGC) created by their customers. A great way to build customer trust while also helping relieve purchase hesitancy, something new or emerging e-commerce stores often struggle to overcome. But does the Yotpo app really do what it claims to do, will it help your store build reviews that drive sales and increase your revenue potential? Let’s take a look: ProsA great all-in-one marketing solutionIntegrates with a ton of third-party toolsPacked full of automatic features, making for a hands-off marketing experienceConsSet up and interface navigation isn't super intuitive, so a steep learning curve is commonSome advanced features are blocked behind payment tiersCan become rather expensive as pricing scales with monthly order volume and site traffic What Is Yotpo? Yotpo is a customer content marketing platform that provides businesses with tools to collect and showcase user-generated content, such as ratings and reviews, photos and videos, and social media posts. The platform integrates with e-commerce platforms, such as Shopify and WooCommerce, and allows businesses to display user-generated content on their website, in email campaigns, and on social media. Yotpo is recommended for users that: Wish to drive sales through UGC.Are just emerging in the e-commerce space and wish to streamline their business’s social proofing. Yotpo is not recommended for users that: Are looking for in-depth analytics.Want customizable and branded review request email outreach options. Pricing Yotpo's pricing is based on the specific needs of each business, and the company offers a range of plans to accommodate different budgets and requirements. Yotpo provides a free plan for businesses just starting out, with limited features and capabilities. Paid plans offer more advanced features, such as unlimited reviews, advanced moderation tools, and integrations with third-party platforms. The pricing of Yotpo's paid plans varies depending on the size of the business and the level of functionality needed. Yotpo also offers custom pricing for large enterprises with unique needs. Free plan includes 50 monthly orders, review request emails, and on-site widgets.Growth plan, starting at $19 p/m (price scales with use) includes all of the free plan features, plus access to a flexible referral program, review carousels, rich snippets, email upsells, and much more.Prime Plan is the most comprehensive and advanced plan, designed for larger businesses with high-volume review needs. It starts at $59 p/m and includes all the features of the lower-tier plans and unlimited review requests and advanced integrations.Powerhouse Plan is designed for businesses with advanced marketing needs and starts at $119 p/m. This plan includes all the features of the lower-tier plans, as well as advanced marketing tools such as referral programs, loyalty programs, and SMS marketing capabilities.Enterprise Plan includes all the features of the lower-tier plans, as well as customized solutions for enterprise-level businesses, including advanced reporting and analytics, custom integrations, and dedicated customer support. » For more options check out 8 Yotpo Alternatives for Hassle-Free Reviews and UGC in 2023 Integrations One of Yotpo’s best features is its ability to integrate with a wide range of CMS platforms and third-party apps. These integrations include: BigCommerceShopify and Shopify PlusMagentoFacebookInstagramSalesforceAdRollHubspotKlaviyoPlus a heap more (and I mean a heap more!) Features Yotpo offers a range of features to help businesses collect and showcase customer-generated content. One of its main features is its reviews and ratings system, which allows customers to leave feedback and rate products directly on a business's website. Yotpo’s bread and butter is creating UGC, and it does this very well. Easily collect and showcase user-generated reviews, photos, and videos with just a few clicks of a button. It also offers full social media integration, allowing customer reviews to be posted to your business social media profiles with ease. Yotpo's analytics tools also provide insights into customer engagement and content performance, allowing businesses to optimize their marketing strategies. Usability One downside of Yotpo is it can be a bit of a learning curve to use at first. Its interface is sometimes clunky, the dashboard can be difficult to navigate, and at times the number of features and information on its navigation pages can become a little overwhelming. Additionally, some users have reported issues with the platform's documentation and customer support, particularly when it comes to troubleshooting technical issues. Support Yotpo’s customer service is generally considered very good. The Yotpo team offers many ways to get in contact with them, including through their help center portal, email, and live chat. The company also provides dedicated account managers for all users, who can offer personalized advice and guidance on setting up and managing campaigns. In addition, Yotpo offers extensive documentation and self-help resources, including a knowledge base, video tutorials, and webinars. Bottom Line When it comes to generating UGC for your e-commerce store, Yotpo is a very solid option. And, although their premium plan can get a little pricey and the app’s navigation can be confusing to newcomers, the app comes with some awesome features, plus, the Yotpo team provides great customer service.

Hextom: Ultimate Sales Boost Review 2025 – Pricing, Features & More

As an e-commerce merchant, you know sales are the lifeblood of your business. Unfortunately, common challenges like customer procrastination and cart abandonment can make driving conversions difficult. According to Baymard Institute, as of Q3 2022, the average online shopping cart abandonment rate is 69.99%, underscoring the importance of choosing the best Shopify apps to help increase sales. Enter Hextom Ultimate Sales Boost (USB), a Shopify app designed to address many of the issues e-commerce merchants commonly face. By creating a sense of urgency, scarcity, and trust, Hextom USB helps increase conversions and drive sales. In this review, we'll take a closer look at the app's pricing, features, and benefits to help you determine if it's the right tool for your business. Pros30+ customizable sales widgetsGeo-targeting featureSite-wide integrationAffordable pricingConsLimited to Shopify stores onlyMight take a few weeks to start seeing results Best For Hextom USB is a useful app for improving sales at all stages of the shopping journey, from the home page to the checkout page. In our opinion, the businesses that can benefit from this app the most are those that struggle with high cart abandonment rates, such as automotive and fashion online stores. With its range of features that create a sense of urgency and trust, the app is particularly helpful for convincing potential customers to take action, resulting in increased conversions. » Discover ways to reduce your cart abandonment rate Overview of Features Hextom USB offers over 30 sales widgets to boost conversions and sales, which can be grouped into three main categories: 1. Features for Urgency and Scarcity Hextom USB offers several widgets that create a sense of urgency and scarcity, including: Countdown timersLow stock indicatorsRecent sales notifications Creating a fear of missing out (FOMO) among shoppers, these features help drive them to complete their purchase before the opportunity passes. By leveraging urgency and scarcity, merchants can increase their conversion rates and revenue. 2. Features for Social Proof and Building Trust Hextom USB also has various tools for building social proof and trust. For instance, the app lets you display: Product reviewsTrust badgesUser testimonials By showcasing these elements, you can demonstrate your products are high quality and build credibility with potential customers, increasing the chances of them making a purchase. » For more options, check out other social proof apps too 3. Features for Promotions Hextom USB provides merchants with several promotional tools to add throughout the checkout flow, including: Welcome discountsFree shipping barsExit-intent pop-ups By offering promotions and setting up discounts, you can entice potential customers to make a purchase, increasing the likelihood that they'll complete the checkout process. » Explore other apps to optimize conversion rates Plans & Pricing Hextom USB offers various pricing plans to fit the needs of different e-commerce businesses, each with its own set of features and benefits. Here's a breakdown: Starter plan: Available for free, this plan comes with essential features like inventory countdown, promo messages, and product targeting on manual selection.Basic plan: At $9.99 a month, the Basic plan offers all Starter plan features with add-ons like image labels and geo-targeting.Professional plan: For a monthly payment of $29.99, this plan offers everything covered by the Basic plan with some additional features like smart labels and customer targeting on spending.Advanced plan: Coming at a price of $79.99 a month, the Advanced plan offers all Professional plan features with add-ons like payment badges on the checkout page. » Determine how much you should spend on Shopify apps Integrations You can integrate Hextom USB with Shopify and Shopify Plus seamlessly, making it easy to start using the app for your e-commerce businesses. However, integrations with other apps are limited, but some of the apps Hextom USB does integrate with include: GemPagesPageFlyTranslate My Store Usability Hextom USB's user interface is user-friendly and intuitive, making it easy for users to navigate and create customized widgets. With the drag-and-drop editor functionality, you can create effective widgets to increase conversions and drive sales even with minimal technical knowledge. The app also offers a high level of flexibility by allowing you to design and implement widgets that match your branding and website design, making this app the ideal choice for stores in all verticals. Support Hextom USB provides a range of support options to help merchants get the most out of the app. The app's extensive support features include: Email support: Merchants can email the Hextom support team with any questions or issues they may encounter while using the app. Video tutorials: A variety of video tutorials on Hextom's website can help merchants understand how to use the app's different features.Setup & configuration articles: Besides video tutorials, Hextom USB also provides a range of setup and configuration articles to help merchants get started with the app. FAQs: The app's website also includes a comprehensive FAQ section that addresses common questions and issues users may face. Boost Your Bottom Line With Hextom USB Despite taking some time to deliver results, Hextom USB is a powerful app with numerous features to enhance your e-commerce store. What stands out the most is the app's ease of use and flexibility, allowing users to create useful widgets without much technical knowledge. And with its free plan and reasonable pricing, it's worth it to try out the app for yourself and create a sense of urgency and FOMO to persuade your customers to purchase your products right away.

Shopdigits—Toll-Free Call Center Support for Shopify

With the sheer number of emerging e-commerce stores these days, it's becoming more and more challenging to differentiate yourself from all other stores in your niche. Businesses are doing everything they can to identify themselves as the most professional company offering the best customer support—but there are a few prerequisites for even being able to compete with other stores. One of these prerequisites is toll-free support for your customers, and now you can offer them that with Shopdigits by Random Forest Inc. Read on to learn more. What Shopdigits Offers E-Commerce Merchants Toll-Free Calls and SMSes A toll-free line bills the receiver for the airtime instead of the caller. Although this might sound scary—especially if your business receives a lot of call or message traffic—all professional companies offer toll-free options for their clients. It shows that you value their support and are willing to help them with any questions or concerns without them having to pay for it in any way. Toll-free lines might not help you obtain more customers, but they'll definitely keep them around. Integrated Customer Data Shopdigits allows the saving and recalling of customer data once they make a call, allowing you to view their entire history with your business while you are communicating with them. See customer names, order history, and more without having to leave the Shopify dashboard. Additionally, any notes you leave about customers on the mobile app will sync to the desktop app for future use. Shopdigits Pricing All of the pricing plans come with a 7-day free trial and a $3.00 charge to change your number, as well as the following: Apps for iOS and Android to manage calls while on the goUnlimited calls within US & CanadaUnlimited voicemail Paying for higher plans allows more employees to use the same number, increasing the efficiency of your business and customer support. The plans are as follows: Small Shop—$10/month and 1 employeeMedium Shop—$20/month and 3 employeesEnterprise—$40/month and unlimited employees Our Verdict: Should You Use Shopdigits Due to the growing number of e-commerce stores and the affordability of premium services like toll-free business lines, these features are becoming a requirement if you want to have the chance of competing with other stores. Professionalism is everything in the eyes of the consumer, and toll-free support options are a great way to show that you care about their wellbeing and are confident in your own company. It's clear from the 5-star rating on the Shopify app store (at the time of writing this review) that other Shopify sellers would agree. Head over to their website to learn more, or go straight to their Shopify app store page to get started.