Stop 'shipment delivered' and 'Shipment out for delivery' emails
Asked 7 years ago
Can I disable these two emails that are sent automatically? I think these emails may be very annoying for my customers.
Roberto Langley
Saturday, April 06, 2019
These are automated emails from Shopify and I don't think that they can be disabled and I also don't think it's a good idea to disable them. Every time you send a message to your customers is an excuse to reach out with information on additional products, sales, special deals, or any other type of upsell offer. So use the 'shipment delivered' and 'Shipment out for delivery' emails to communicate with your customers and be creative, tell them more than just the shipping details. Also, buyers are often very happy to get notified and updated about their order, so they can see the status of their orders from when they made it to the moment it arrives. In my experience, customers appreciate these emails and I never had any complaints about them.
Please follow our Community Guidelines
Related Articles

The Difference Between Abandoned Carts and Abandoned Checkouts
Brody Hall
May 11, 2023

Out-of-Stock Police: Improve Customer Experience and SEO
Brody Hall
April 4, 2023

6 Shopify Image Size Guidelines for Every eCommerce Merchant
Jameela Ghann
November 13, 2023
Related Posts
Kate Pauline Galagnara
10 Best SEO Apps for Shopify in 2026—Discover How to Outrank Your Competition
Can't find what you're looking for?