What should I do if there’s a technical bug in my Shopify store?

How are shipping prices calculated when giving out discount coupons or running a sale?

Is the shipping price calculated based on the original item price or the actual order price after discount?

A customer entered the wrong shipping address, and the order got lost in the mail. What to do?

Should we resend the order? If we resend the order, who should pay for the item, the customer, or us? Who should pay for shipping? If we don’t resend the order, should we refund the money? An

How to hide the prices of products on Shopify?

We're selling wholesale. We want to show prices only to customers who sign up or log in, and not the general public. Is there a way for Shopify to hide product prices from customers unless they a

How to change prices to say ‘our price’ instead of ‘sale’?

How much does PushOwl's Enterprise plan cost on Shopify?

Is there a different Shopify business plan for PushOwl, or is it just the regular cost of the enterprise plan?

Best live chat apps for Shopify

What are the best live chat apps for a Shopify store?

Should I use the Bold subscription app for Shopify?

I've heard some good things about the Bold subscriptions app for Shopify but wanted to get some opinions before I install it on my Shopify store. I've only just started selling subscription produ

If the product is faulty, should the customer or the merchant pay for return shipping?

How do I request a badge on Ultimate Trust Badges if I can't find it?

I am looking for a specific badge, but cannot seem to find it. How do I request the badge from the developers?

How do I contact customer support on Privy?

I have recently downloaded the app and need assistance, how do I get in touch with customer support?