What should I do if there’s a technical bug in my Shopify store?

How does the Shopify ticket system work?

Does anyone know how the ticketing support system works on Shopify?

How to hide the prices of products on Shopify?

We're selling wholesale. We want to show prices only to customers who sign up or log in, and not the general public. Is there a way for Shopify to hide product prices from customers unless they a

I got scammed on Shopify. Help!

Hi guys, I just got scammed on a Shopify purchase. Bought some jewelry online and its been a month now with no delivery. I'm beginning to think it's a scam. What can I do?

Best live chat apps for Shopify

What are the best live chat apps for a Shopify store?

If the product is faulty, should the customer or the merchant pay for return shipping?

Should I use the Bold subscription app for Shopify?

I've heard some good things about the Bold subscriptions app for Shopify but wanted to get some opinions before I install it on my Shopify store. I've only just started selling subscription produ

What do you need to do to start training your customer support staff?

I am looking at hiring some customer support staff to handle customer queries. How do I go about training people to be customer support staff? What information do I need to provide to them?

How do I request a badge on Ultimate Trust Badges if I can't find it?

I am looking for a specific badge, but cannot seem to find it. How do I request the badge from the developers?

How do I contact customer support on Klaviyo?

I have been trying to email contact support, but have not received a response. Does anyone know which method is the best for contacting them?

How are shipping prices calculated when giving out discount coupons or running a sale?

Is the shipping price calculated based on the original item price or the actual order price after discount?