What should I do if there’s a technical bug in my Shopify store?

Best live chat or messenger app for my Shopify store

Looking for an online live chat app for my Shopify store. Is there like a Shopify messenger chat or something? What are your recommendations?

Should customers be charged extra costs when they change the address after shipping?

How do I contact customer support on Klaviyo?

I have been trying to email contact support, but have not received a response. Does anyone know which method is the best for contacting them?

Is it difficult to migrate from MailChimp to Omnisend?

After looking up some Mailchimp alternatives for Shopify I've decided to make the change. I've seen that it has something to do with how my store appears on google, but I'm not really sure exactl

I got scammed on Shopify. Help!

Hi guys, I just got scammed on a Shopify purchase. Bought some jewelry online and its been a month now with no delivery. I'm beginning to think it's a scam. What can I do?

A customer entered the wrong shipping address, and the order got lost in the mail. What to do?

Should we resend the order? If we resend the order, who should pay for the item, the customer, or us? Who should pay for shipping? If we don’t resend the order, should we refund the money? An

What do you need to do to start training your customer support staff?

I am looking at hiring some customer support staff to handle customer queries. How do I go about training people to be customer support staff? What information do I need to provide to them?

If the product is faulty, should the customer or the merchant pay for return shipping?

How do I request a badge on Ultimate Trust Badges if I can't find it?

I am looking for a specific badge, but cannot seem to find it. How do I request the badge from the developers?

Best live chat apps for Shopify

What are the best live chat apps for a Shopify store?