What should I do if there’s a technical bug in my Shopify store?

Best live chat or messenger app for my Shopify store

Looking for an online live chat app for my Shopify store. Is there like a Shopify messenger chat or something? What are your recommendations?

What Shopify app automates customer support emails?

We have almost 1000 sales per week and with these sales come a lot of customer support emails that are mostly questions that repeat themselves. We’re really up to our necks in work.

How to handle customers’ address errors?

Sometimes customers enter a wrong shipping address and the courier has to return the package because they can’t deliver it. Who should pay for it, us or the customer?

Should customers be charged extra costs when they change the address after shipping?

How to block customers from selecting ‘1st class letters’ as a USPS shipping option at checkout?

We’re losing money on shipping because some of the customers select ‘1st class letters’ even though the only shipping option we have set up is ‘1st class package’ with USPS. We can’t find a way t

Pros and cons for using product reviews app on Shopify

I'm wondering whether to use a product review app on my Shopify store. Currently looking into Judge.me, Loox, Yotpo, and Stamped. I'd like to help customers arriving at my online store to make in

How much does PushOwl's Enterprise plan cost on Shopify?

Is there a different Shopify business plan for PushOwl, or is it just the regular cost of the enterprise plan?

A customer entered the wrong shipping address, and the order got lost in the mail. What to do?

Should we resend the order? If we resend the order, who should pay for the item, the customer, or us? Who should pay for shipping? If we don’t resend the order, should we refund the money? An

How does the Shopify ticket system work?

Does anyone know how the ticketing support system works on Shopify?

How to change prices to say ‘our price’ instead of ‘sale’?