What should I do if there’s a technical bug in my Shopify store?

Should I use the Bold subscription app for Shopify?

I've heard some good things about the Bold subscriptions app for Shopify but wanted to get some opinions before I install it on my Shopify store. I've only just started selling subscription produ

Is it difficult to migrate from MailChimp to Omnisend?

After looking up some Mailchimp alternatives for Shopify I've decided to make the change. I've seen that it has something to do with how my store appears on google, but I'm not really sure exactl

What do you need to do to start training your customer support staff?

I am looking at hiring some customer support staff to handle customer queries. How do I go about training people to be customer support staff? What information do I need to provide to them?

How to change prices to say ‘our price’ instead of ‘sale’?

A customer entered the wrong shipping address, and the order got lost in the mail. What to do?

Should we resend the order? If we resend the order, who should pay for the item, the customer, or us? Who should pay for shipping? If we don’t resend the order, should we refund the money? An

How do I request a badge on Ultimate Trust Badges if I can't find it?

I am looking for a specific badge, but cannot seem to find it. How do I request the badge from the developers?

How much does PushOwl's Enterprise plan cost on Shopify?

Is there a different Shopify business plan for PushOwl, or is it just the regular cost of the enterprise plan?

How do I contact customer support on Klaviyo?

I have been trying to email contact support, but have not received a response. Does anyone know which method is the best for contacting them?

Should customers be charged extra costs when they change the address after shipping?

How to block customers from selecting ‘1st class letters’ as a USPS shipping option at checkout?

We’re losing money on shipping because some of the customers select ‘1st class letters’ even though the only shipping option we have set up is ‘1st class package’ with USPS. We can’t find a way t