What should I do if there’s a technical bug in my Shopify store?

Best live chat apps for Shopify

What are the best live chat apps for a Shopify store?

How to change prices to say ‘our price’ instead of ‘sale’?

What Shopify app automates customer support emails?

We have almost 1000 sales per week and with these sales come a lot of customer support emails that are mostly questions that repeat themselves. We’re really up to our necks in work.

What do you need to do to start training your customer support staff?

I am looking at hiring some customer support staff to handle customer queries. How do I go about training people to be customer support staff? What information do I need to provide to them?

A customer entered the wrong shipping address, and the order got lost in the mail. What to do?

Should we resend the order? If we resend the order, who should pay for the item, the customer, or us? Who should pay for shipping? If we don’t resend the order, should we refund the money? An

How much does PushOwl's Enterprise plan cost on Shopify?

Is there a different Shopify business plan for PushOwl, or is it just the regular cost of the enterprise plan?

How do I request a badge on Ultimate Trust Badges if I can't find it?

I am looking for a specific badge, but cannot seem to find it. How do I request the badge from the developers?

How do I contact customer support on Klaviyo?

I have been trying to email contact support, but have not received a response. Does anyone know which method is the best for contacting them?

How to contact Shopify support chat?

I'm having some trouble getting in touch with Shopify support. Does anyone know how to use their live chat service?

How to block customers from selecting ‘1st class letters’ as a USPS shipping option at checkout?

We’re losing money on shipping because some of the customers select ‘1st class letters’ even though the only shipping option we have set up is ‘1st class package’ with USPS. We can’t find a way t