How do I contact customer support on Klaviyo?

Asked 4 years ago

I have been trying to email contact support, but have not received a response. Does anyone know which method is the best for contacting them?

Email marketing Support ticket Customer support Klaviyo

Nadeem Ali

Friday, July 16, 2021

See Full Bio

Learn about our

Community Guidelines

If you didn’t get any response after trying to email customer support then you should try to access them via Live chat support as Klaviyo offers live chat to their customers on paid plans. You can even address your problem in the Klaviyo community. You can get a positive response from team members.

Write an answer...﻿

Cancel

Please follow our Community Guidelines

What Is Important When Selecting A Shopify Dropshipping and Fulfillment Partner?

Brody Hall

February 10, 2023

Setting up Third-Party Carrier Calculated Shipping Rates on Your Shopify Store

Brody Hall

February 10, 2023

5 Different Types of Data Sampling Techniques for Shopify

Jameela Ghann

November 7, 2023

Blog

Brody Hall

How to Set Up and Automate Compelling Shopify Welcome Emails

Want to know how to set up and automate welcome emails for your Shopify store? This is a guide to tell you how to do just that.

Product Comparison

Brody Hall

Klaviyo vs. Omnisend: Which Is Better for Shopify Marketing in 2025?

Reach maximum customer outreach potential with either Klaviyo or Omnisend. But which one best suits your online store? Read this article to find out.

Product Comparison

Brody Hall

Klaviyo vs. Mailchimp: Which Is Better for SMS & Email Marketing in 2025?

Deciding between two marketing tool goliaths like Klaviyo and Mailchimp is much easier said than done. To help you out, here’s a comparison of the two.

Answers

Brody Hall

Simple Steps for Creating an After-Purchase Upsell Email Campaign for Your Shopify Store

Learn a simple upsell email campaign sequence that will help increase sales and encourage repeat purchases from existing customers on your Shopify store.

Community

What are the benefits of a double opt-in process in Klaviyo?

One of my employees turned me on to using Klaviyo for my Shopify store. What are the benefits of a double opt-in process in Klaviyo?

Community

MailChimp alternative for Shopify, which app would you recommend: Klavio, Omnisend, or Rare.io?

Now that MailChimp is not on Shopify anymore, I need to transition to a new service. I saw many recommendations for Klavio, but I’m worried it’s too expensive. What are the pros and cons of every

Product Comparison

Brody Hall

Omnisend vs. Mailchimp: Which App Is Better for Email & SMS Marketing on Shopify?

When it comes to email, SMS, and push notification-based marketing, MailChimp and Omnisend are among the best. See our guide to help you decide between them.

Product Comparison

Brody Hall

Omnisend vs. Privy: Features & Pricing - Comparing Two Leading Marketing Apps on Shopify

Should you grow your customer base with Privy or Omnisend? Read our full breakdown of features and pricing for two of the best marketing apps on Shopify

Best

Steven Grrat

10 Best Marketing Apps for Shopify in 2025—Supercharge Your Sales

Do you want to take your online store's marketing outreach to the next level? Well, there's no better way than with these 10 best Shopify marketing apps.

Blog

Brody Hall

How to Create an Abandoned Cart Recovery Email Campaign

70% of eCommerce shoppers abandon their carts without buying. Abandoned cart recovery email campaigns help you get the client to complete the purchase. Learn how

Product Review

Brody Hall

Klaviyo Review (2025): Simplifying Email Automation

Looking for a marketing automation tool for your e-commerce business? Klaviyo offers many useful features and integrations. Check out our Klaviyo review here!

Product Review

Elijah Adebayo

Sign In

How do I contact customer support on Klaviyo?

Related Articles

What Is Important When Selecting A Shopify Dropshipping and Fulfillment Partner?

Setting up Third-Party Carrier Calculated Shipping Rates on Your Shopify Store

5 Different Types of Data Sampling Techniques for Shopify

How do I contact customer support on Klaviyo?

Related Articles

What Is Important When Selecting A Shopify Dropshipping and Fulfillment Partner?

Setting up Third-Party Carrier Calculated Shipping Rates on Your Shopify Store

5 Different Types of Data Sampling Techniques for Shopify

Related Posts

How to Set Up and Automate Compelling Shopify Welcome Emails

Klaviyo vs. Omnisend: Which Is Better for Shopify Marketing in 2025?

Klaviyo vs. Mailchimp: Which Is Better for SMS & Email Marketing in 2025?

Simple Steps for Creating an After-Purchase Upsell Email Campaign for Your Shopify Store

What are the benefits of a double opt-in process in Klaviyo?

MailChimp alternative for Shopify, which app would you recommend: Klavio, Omnisend, or Rare.io?

Omnisend vs. Mailchimp: Which App Is Better for Email & SMS Marketing on Shopify?

Omnisend vs. Privy: Features & Pricing - Comparing Two Leading Marketing Apps on Shopify

10 Best Marketing Apps for Shopify in 2025—Supercharge Your Sales

How to Create an Abandoned Cart Recovery Email Campaign

Klaviyo Review (2025): Simplifying Email Automation

Tidio Review (2025): Pricing, Features, Support, & More!

What will happen if I use duplicate email templates?

Reserving cart on Shopify store for more than 14 days

Do you pay a subscription fee to email clients with a Shopify domain?

How to contact Shopify support chat?

Why are my automations not sending?

Can I set up automated birthday emails?

What should I do if there’s a technical bug in my Shopify store?

Best Shopify helpdesk app?