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SmartrMail Review—Pricing, Support, Features, and More!

Brody Hall
By Brody Hall
Joel Taylor
Edited by Joel Taylor

Updated February 14, 2024

Our team tests eCommerce apps and publishes reviews that are unbiased and not influenced by payments we receive from some of the app developers.

SmartrMail Review—Pricing, Support, Features, and More! main image

Are you looking for an easy way to increase sales for your e-commerce brand? Look no further than SmartrMail Email Marketing. In this review, we'll take a deep dive into the features, pricing, and usability of SmartrMail, so you can decide if it's the right email automation tool for your business.

What Is SmartrMail?



SmartrMail is an email automation tool that allows you to create effective automated emails that drive sales. Whether you're looking to send welcome emails, post-purchase campaigns, abandoned cart emails, or other types of email campaigns, SmartrMail has you covered.

Best for

This app is best for both e-commerce brands who are looking to improve their sales via abandoned cart messaging, welcome emails, and post-purchase emails or businesses simply seeking to automate their email processes.

Pros


  • Easy to use and free migration support
  • Many automations to choose from
  • 100+ premade templates
  • Drag-and-drop editor
  • 15-day free trial

Cons


  • Getting quality support costs more
  • The pricing can be steep, especially for larger email lists

» Engage your customers with the best Shopify apps with email templates

SmartrMail

4.8/5(575 reviews)



SmartrMail Pricing

SmartrMail Pricing Plans


SmartrMail provides a 15-day free trial. Once it's done, the following monthly plans kick in:

  1. Free Plan
    • Up to 250 subscribers
    • Up to 1,250 emails monthly
    • Email newsletters
    • Unlimited automations
    • AI engine
    • Advanced segmentation
    • Pop-ups
    • 100+ templates
    • Live chat support
  2. Standard Plan ($19/month plus an additional $0.0075 per subscriber monthly)
    • Easy email newsletters
    • Unlimited automations
    • AI engine
    • Advanced segmentation
    • Pop-ups
    • 100+ templates
    • Live chat support
    • A sending limit of 12x your email list size per month
  3. Unlimited Plan ($99/month plus an additional $0.01 per subscriber monthly)
    • Everything in the Standard Plan
    • Free complete automation design & setup
    • Unlimited emails
    • Browse abandonment series
    • Facebook audience sync
    • Smart A/B testing
    • Priority support

SmartrMail

4.8/5(575 reviews)



Features

SmartrMail Email Marketing SMS Features


1. Customizable & Professional Email Templates

When you set up SmartrMail, it generates an email template that matches your e-commerce store design, inclusive of your brand logo. The app also offers an HTML and a WYSIWYG (what-you-see-is-what-you-get) editor. You don't have to bother about your email design, just include your content and send it.

2. Unintrusive Pop-ups

With SmartrMail, you don't need an additional pop-up app. It allows you to choose where and when your pop-ups appear so that you can avoid irritating your customers with irrelevant messages.

3. Segmentation

The app provides a deep Shopify integration to create automation and segments based on your customers' purchase behavior.

SmartrMail

4.8/5(575 reviews)



Integrations

SmartrMail integrates with several Shopify third-party apps, including:

  • Wisepops: SmartrMail's integration with Wisepops allows you to create targeted pop-ups and capture email addresses directly from your website.
  • Sumo: With the Sumo integration, you can create and A/B test various email opt-in forms to increase your subscriber list and ultimately drive more sales.
  • Justuno: Justuno provides powerful conversion rate optimization tools, and integrating with SmartrMail allows you to create personalized email campaigns that will help you convert more visitors into customers.

» Grow your sales with best email marketing apps for Shopify

Usability & Support

SmartrMail is very easy to use and offers free migration services to make the process even smoother. However, support is based on your plan, so you may need to pay more to get access to quality support.

Elevate Your Email Marketing With SmartrMail

Overall, SmartrMail is a great tool for e-commerce businesses looking to improve their sales via automated email campaigns. While the pricing can be steep, the many features and automations available make it a worthwhile investment for businesses looking to streamline their email processes. Sign up for SmartrMail's 15-day free trial and see how it can boost your sales today.

» Discover the benefits of email marketing

SmartrMail

4.8/5(575 reviews)



SmartrMail Review—Pricing, Support, Features, and More!

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In addition to review imports, email requests, and customizable widgets, the Starter plan includes features like rich snippets, image optimization, and fast page speed. It comes at an affordable price of $19 a month. Growth As the name suggests, Opinew's Growth plan targets stores looking to expand their review management efforts. The Growth plan offers all the features in the Starter plan, as well as advanced features such as AI-powered personalized review display, bulk imports, and integrations with other popular review apps. It also provides access to analytics for tracking widget performance. These services come at a rate of $89 per month. Advanced At $199 a month, Opinew's Advanced plan is tailored for businesses seeking comprehensive review management capabilities. In addition to all the features available in the Growth plan, the Advanced plan has benefits such as custom domain support, priority email support, and the ability to send printed QR codes with shipments. It also includes advanced analytics and reporting capabilities for detailed insights. Enterprise Opinew's Enterprise plan is designed for large businesses with more complex review management needs. The Enterprise plan provides all the features of the Advanced plan and offers dedicated account management, custom onboarding, and priority live chat support. Opinew also offers custom integrations and advanced customization options to meet your specific business needs. The Enterprise plan offers flexible pricing options to suit the needs of any store, and monthly fees start at $499. Integrations Opinew offers a wide range of valuable integrations that can be categorized into the following groups: Page builders: Integrate seamlessly with popular page builders like PageFly and GemPages to optimize and enhance your store's visual design and layout.Marketing tools: Integrate with marketing automation platforms like Klaviyo to leverage customer data for targeted email campaigns and personalized marketing strategies.Other review apps: With this integration, you can easily import your data from other popular review apps like Loox.Loyalty apps: Integrate loyalty programs, such as Smile.io, to reward and retain customers, fostering long-term customer relationships and repeat purchases.Search & Filtering: With integrations with apps like Fast Simon, you can enhance search functionality and provide advanced filtering options, allowing customers to find products more efficiently.Customer support: Integrate with customer support apps like Gorgias to streamline customer communication and provide efficient support across channels.SEO & rich snippets: Optimize your store's SEO by integrating with tools like JSON-LD for SEO that generate structured data and rich snippets for search engine visibility.Other tools: Seamlessly connect with additional platforms such as Google Shopping, Weglot for multilingual support, and Facebook for social media integration. Usability Opinew's setup process is straightforward and only takes around 15 minutes to complete. The app's user interface is intuitive and easy to navigate, making it accessible for users with varying levels of technical expertise. One of the key advantages of Opinew is its automated workflows, which streamline the review collection and publishing process. Once set up, the app automatically sends review requests to customers and allows them to submit reviews directly on the website. The app also enables store owners to automate review moderation, ensuring that only relevant and appropriate reviews are displayed. The app is also specifically designed to be lightweight and won't slow down your site speed. In fact, it's the most lightweight review app on Shopify. » If slow loading times are an issue for you, check out these top-rated speed optimization apps Support Opinew provides a range of customer services, including: 24/7 live chat support: Users can access live chat support anytime to get help with issues they encounter while using the app.One-on-one migration & widget installation walkthrough: Opinew offers personalized support to help users migrate their existing reviews from other platforms and install the app's widgets on their site.Priority support: Users on the Advanced plan have access to priority support, which means their inquiries will be handled first in the support queue.Dedicated customer success manager: Users on the Enterprise plan have a dedicated customer success manager who provides personalized support and guidance. In addition to these services, Opinew offers a range of helpful resources, like: Onboarding video tutorials: These guide users through the setup process and show them how to use the app's features.Case studies: Real-life success stories showcase the app's effectiveness and provide inspiration on how to use it effectively.Blog: The app's blog provides valuable insights into best practices for using customer reviews to drive engagement and conversions.Help center: The app's help center contains a range of articles and resources to help users troubleshoot common issues and get the most out of the app.FAQs: The app's FAQs section provides quick answers to common questions users may have about the app's features and functionality. Open New Marketing Doors With Opinew Incorporating product reviews on your Shopify store can have numerous benefits, including increasing credibility, boosting conversions, and decreasing customer returns. By leveraging Opinew's features and resources, you can effectively collect and display customer reviews on autopilot. It's an essential marketing tool that sets itself apart from other product review apps with its user-friendly interface, automated workflows, lightweight design, and personalized support. Open yourself up to a new marketing avenue with Opinew, and you'll soon gain the trust of your customers, enhance your online reputation, and drive engagement and sales. » Looking for more ways to generate user content? Take a look at our selection of the best social-proof apps