SmartrMail Review—Pricing, Support, Features, and More!

Order to Discount App Review: Shopify Loyalty & Discount Code Generation

As an e-commerce store owner, you probably already know that good customer service drives sales and builds your brand. The Order to Discount app by Egnition can help you deliver exceptional customer service by streamlining and automating your customer service process, saving you previous you time and money and allowing you to focus on other areas of business growth. How does the app achieve this? It generates auto-calculated loyalty discounts (not to be confused with BOGO discounts) from any order which can then be re-used, increasing efficiency and bolstering your customer support. ProsEasy-to-use discount and email templatesReview, customize, and send automatically generated emailsSend unlimited discount emailsReasonable fixed pricing structureConsAutomatically generated emails may seem generic if not customized Best for E-commerce Startups Unlike most other discount apps on Shopify, Order to Discount is particularly useful for e-commerce startups due to its low cost and easy to use interface. It is best suited for any new e-commerce business looking to grow its customer base and create customer loyalty and support by rewarding active customers with discounts. Example 1: Joyful Jewelry sells designer earrings, necklaces, and rings. Order to Discount would help this business promote the repeat buying of gifts.Example 2: Billy's Bedding sells duvet covers, sheets, and pillowcases. Order to Discount would build a loyal customer base of users who take advantage of discounts every time they need to replace old bedding at home, a hotel, or a guest house. Overview of Features The Order to Discount app aims to help increase customer engagement with your brand through discounts. It removes the frustration of manually determining and applying discount values through a formula and automation. Specific features include: Discount Templates With the discount template feature, you can create a template for your follow-up emails and typical discounts by generating discounts based on a customer's order information. This is useful because the templates give you a professional and convenient structure to work with. Email Templates The email template feature allows you to pre-define your customer email and generate it based on factors like the order, customer, and discount information available. These email templates are easy to customize and will save you time by allowing you to create emails in a few clicks. Support Automation Time is money, and the automation feature aims to save you both by streamlining your customer service process. Review automatically generated emails and customize them for some of your customers if necessary before pressing send. Order Value Capabilities With the order value capabilities feature, you can use any of the standard Shopify conditions or unique options. This is useful because it allows you to generate a discount as a percentage of the original order. Plans & Pricing The pricing structure is simple, with only one package: Basic Plan Cost Discounts Features $1.99/month,Unlimited,All A 7-day free trial is also available if you want to try it before committing. Usability The Order to Discount app has a simple and clear layout that's easy to navigate. Easily set and edit your discount parameters before incorporating it as a coupon into your email to your customer. The app also allows you to preview your email for any last quality checks before sending it. If you're uncertain about anything or need a refresher on the app's functions, a handy How to Use the App? button can give you immediate assistance. Customer Support The Order to Discount app offers superb customer support 24 hours a day, 7 days a week, and a full 365 days a year. You can reach out to the support team either via the dedicated support icon in the app or by sending an email to [email protected] with any questions you may have. The support team is efficient and dedicated, relying on your feedback and questions to improve the product and their customer service. This, in turn, can help add value to your business because you're using the best version of the product. The Verdict: Is Order to Discount Worth It? Is your time valuable to you? Of course, it is. Is good customer service a high priority for you? Without a doubt. So, yes, the app is definitely worth the cost when you weigh up the time you will save and the convenience you will experience as an e-commerce business owner who is serious about customer service. » Revolutionize your online store with the best Shopify discount apps

Shopdigits—Toll-Free Call Center Support for Shopify

With the sheer number of emerging e-commerce stores these days, it's becoming more and more challenging to differentiate yourself from all other stores in your niche. Businesses are doing everything they can to identify themselves as the most professional company offering the best customer support—but there are a few prerequisites for even being able to compete with other stores. One of these prerequisites is toll-free support for your customers, and now you can offer them that with Shopdigits by Random Forest Inc. Read on to learn more. What Shopdigits Offers E-Commerce Merchants Toll-Free Calls and SMSes A toll-free line bills the receiver for the airtime instead of the caller. Although this might sound scary—especially if your business receives a lot of call or message traffic—all professional companies offer toll-free options for their clients. It shows that you value their support and are willing to help them with any questions or concerns without them having to pay for it in any way. Toll-free lines might not help you obtain more customers, but they'll definitely keep them around. Integrated Customer Data Shopdigits allows the saving and recalling of customer data once they make a call, allowing you to view their entire history with your business while you are communicating with them. See customer names, order history, and more without having to leave the Shopify dashboard. Additionally, any notes you leave about customers on the mobile app will sync to the desktop app for future use. Shopdigits Pricing All of the pricing plans come with a 7-day free trial and a $3.00 charge to change your number, as well as the following: Apps for iOS and Android to manage calls while on the goUnlimited calls within US & CanadaUnlimited voicemail Paying for higher plans allows more employees to use the same number, increasing the efficiency of your business and customer support. The plans are as follows: Small Shop—$10/month and 1 employeeMedium Shop—$20/month and 3 employeesEnterprise—$40/month and unlimited employees Our Verdict: Should You Use Shopdigits Due to the growing number of e-commerce stores and the affordability of premium services like toll-free business lines, these features are becoming a requirement if you want to have the chance of competing with other stores. Professionalism is everything in the eyes of the consumer, and toll-free support options are a great way to show that you care about their wellbeing and are confident in your own company. It's clear from the 5-star rating on the Shopify app store (at the time of writing this review) that other Shopify sellers would agree. Head over to their website to learn more, or go straight to their Shopify app store page to get started.

Custom Collections Builder: Create, Sort & Organize Shopify Collections

One of the biggest struggles that Shopify merchants have to deal with is the limited capabilities of Shopify's integrated collections builder. Your products could be grouped into so many different collections, but Shopify only has a few options to choose from. Thankfully, with an intuitive app like Custom Collections Builder by Ripple Apps, you can customize the way you group your products to better match your brand and the products you sell. Read on to learn more about how this app can help you. Why You Should Use Custom Collections Builder Many Different Types of Collections The Custom Collections Builder app allows for many customization options when building your collections. Some of the collection types include: Most sold productsRandomized productsMost visited productsReduced itemsAnd many more! Easy Product Filtering Creating your collections is super easy with the app as you have the ability to filter your products with many different tags, including the following, among others: Product typesVendorsTitlesBetween price ranges Ability to Merge Collections The app allows you to easily merge up to five collections into one. Simple Collection Sorting You can sort your collections any way you choose, such as by "most sold," to give you a clear idea of what works and what doesn't. Use this insight to create better collections for your Shopify products in the future. Additionally, you'll even be able to see and show how many times a particular product has been visited or sold. Custom Collections Builder Pricing All plans come with a 7-day free trial, and the more expensive plans allow for more custom collections and products per each collection, allowing you to scale the cost to the size of your store. The plans are as follows: Basic Plan $2.99/month 10 custom collections250 products per collectionUp to 5,000 products Enterprise Plan $4.99/month 15 custom collections500 products per collectionUp to 20,000 products Pro Plan $9.99/month 20 custom collections500 products per collectionUp to 100,000 products Pro Plus Plan $19.99/month 30 custom collections1000 products per collectionUp to 120,000 products Final Verdict: Is Custom Collections Builder Worth It? If Shopify's integrated collection-sorting system is too limited for you, then installing a 3rd-party app is essential if you'd like to give your store that extra touch of customization, and Custom Collections Builder by Ripple Apps is a fantastic choice. But don't just take our word for it. At the time of writing this review, Ripple Apps' listing on the Shopify app store held a complete 5-star rating by Shopify sellers. If you'd like to learn more, visit their website or head directly to the Shopify app store.