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Capitalize on These Benefits of Email Marketing!

Ashley Stander
By Ashley Stander
Michelle Meyer - Editor for KeepShoppers
Edited by Michelle Meyer

Updated April 19, 2023.

A person's torso, wearing a light blue long-sleeve button-up dress shirt, with the sleeves slightly rolled up. Both hands are typing on a black laptop, which is place atop a white coffee table. There is a black cellphone next to the laptop. There are multiple icon boxes featuring contact icons and task checklists hovering above the laptop's keyboard.

Every e-commerce business should be doing email marketing. Since you don't have a traditional brick-and-mortar store for people to visit, communication with your customers is even more important. For some stores, email marketing may even be the only line of contact customers have with them. Sure, they may have other platforms, but there's no guarantee that all your customers engage with you on all your platforms. Are you now starting to see why email marketing is a must?

Let's take a deeper look into some of the important benefits you can enjoy if you successfully implement email marketing guidelines:

Benefit 1: Communication

Email marketing opens up a channel for you to communicate with your customers. Communication is so important because it helps you understand how your customer is experiencing your brand. You can take it one step further by using your marketing emails to send out surveys. This feedback and interaction are critically important for the organic development of your business. Therefore, make the effort to grow your mailing list and collect emails.

Benefit 2: Personalization

Personalization is the ability to add your client's name and other personal details on your marketing emails. Research has proven without a doubt that personalized emails are read more than emails that are not personalized. One of the first opportunities to implement this is with a warm welcome email. It makes the client feel like the email is specifically compiled for them as an individual and not just a generic email that has been sent out to all your customers at once. Therefore, if you choose to use templates as a starting point, make sure you edit the email templates before sending them to your email list.

» Engage customers with the best Shopify apps with ready-made email templates

Benefit 3: Targeted Communication

You get to communicate with your target market. These are the people who currently buy from you, have bought from you at some point, or are still planning on buying from you. They're the ones who subscribe to your emails.

Benefit 4: Boost Sales

Since you're communicating with people who already believe in your brand and your products or services, marketing special deals and discounts, new ranges and collections will be much easier than trying to attract new customers. This crowd is already loyal to your brand, so you'll be fishing in a pond full of fish!

Benefit 5: Cost-Effective Marketing

Email marketing is extremely cost-effective. Many pay for a copywriter and designer to develop professional emails, while others pay for data analysis. All in all, these costs are low compared to the reach you will get from the emails. Even if the customers don't bite, you're staying visible and maintaining your brand presence.

Benefit 6: Direct Customers to Your Website

Marketing emails are excellent tools for directing your customers to your website and social media platforms. This will promote a multi-channel presence, which again will build your brand presence.

Benefit 7: Build Credibility

If you consistently deliver on the promises and promotions you market to your customers, you'll build credibility. How does credibility help you? If something goes wrong, your customer will give you the benefit of the doubt. Customers are also more likely to tell their friends about your business if they feel it's credible. Word-of-mouth is one of the most powerful ways to grow your business free of charge.

Benefit 8: Build Long-Term Customer Relationships

If you have an effective marketing strategy, and your timing and frequency are spot on, you will nurture loyal customers that swear by your brand over the long term. Loyal customers support and develop your brand's longevity.

Benefit 9: Data and Metric Analysis

One of the most important benefits of email marketing is gathering and analyzing data. You can follow your customer's sales journey to see, for example, where they abandon carts on your store or interact with links. You can measure your email marketing performance which will help you to improve on future emails and adjust your marketing strategy.

Benefit 10: Build Excitement and Authority

Marketing emails can be used to create a build-up to the launch of a new product or collection, or perhaps a massive sale or just crazy deals and discounts. While getting excitement going, you can also build your authority by being the first to release the latest trends or valuable information from your industry.