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ReferralCandy Review (2024): Pricing, Support, Features, & More!

Elijah Adebayo - Writer for KeepShoppers
By Elijah Adebayo
Kirsty Macdougall - Editor for KeepShoppers
Edited by Kirsty Macdougall
KeepShoppers Logo
Fact-check by Staff Editor

Updated February 14, 2024.

Our team tests eCommerce apps and publishes reviews that are unbiased and not influenced by payments we receive from some of the app developers.

ReferralCandy Review Cover Image

Customer referrals are one of the most powerful forms of marketing in e-commerce. A successful customer referral program can increase your brand awareness, convert new customers, and increase customer loyalty and retention. However, implementing a customer referral program is not always easy. Not only must you find ways to recruit customers, but you need to continually track their progress, monitor for fraudulent referrals, reward successful referrals, and measure your campaign's effectiveness.

This is where ReferralCandy comes in. It's a tool that helps you create, run, and optimize referral programs for your online store. We take an inside look at the app's features, pricing, integrations, support, and more to help you decide if ReferralCandy is worth investing in.

» If sales is a top priority, check out our picks of the best sales-boosting apps

ReferralCandy

4.8/5(2,048 reviews)




Best For

Choosing the right apps for your store can be challenging, so we're here to help. ReferralCandy is a valuable tool for e-commerce stores selling single-use or subscription products in any industry. However, it's not a magic bullet that will instantly raise your bottom line.

It's better suited to stores with an established product-market fit, generating more than 100 orders a month. The app also proves most beneficial to businesses with loyal customers who champion their brand, creating opportunities for further community building.

Pros


  • Customizable referral pages, emails, & rewards
  • 24/7 live chat support
  • Integrations with popular e-commerce tools
  • Extensive automations

Cons


  • No free plan
  • Pricing includes monthly & referral fees

Overview of Features



Customer Enrollment

Enrolling customers into your referral program is made easy with a variety of channels available, such as post-purchase pop-ups, emails, dedicated landing pages, an embedded signup form, or using your existing newsletters. You can also send automated referral requests to customers after they complete a checkout. A great bonus is that all your emails and pages are optimized for mobile devices, so customers can easily share your products or services with their friends.

Customizable Templates

ReferralCandy is an excellent app with built-in templates. You can use these ready-made templates as is or customize them to suit your needs. You can change the logo, images, fonts, colors, and other elements to match your store's branding. If you want more control over your templates, you can edit the CSS and HTML code to fine-tune every detail.

Automated Rewards

With ReferralCandy, creating and managing a reward system for customers who refer your products to friends is quick and simple. You can offer cash rewards, coupons (cash or percentage discounts), or custom gifts. The issuing of rewards is fully automated, so you don't have to worry about tracking referrals or sending rewards manually. You can also set up different reward tiers to incentivize more referrals.

Fraud Detection

With the fraud center at your fingertips, you can automatically protect your referral program from fraud. It detects and bans suspicious transactions, such as self-referrals, high volumes of referrals in a short time, or leaked referral codes on coupon sites. You can also create custom rules to block or flag specific behaviors or users.

Analytics

You can measure the performance of your referral program with ReferralCandy, as it functions as a comprehensive analytics app. You'll be able to see how much sales and traffic you generate from referrals, how many customers participate in your program, and what kind of rewards they prefer. Plus, you can compare your results with industry benchmarks and get data reports to optimize your strategy.

» Accurately measure your income with ReferralCandy & one of these great sales-tracking apps

Plans & Pricing

If you're wondering what to spend on apps to grow your business, you'll be happy to know that ReferralCandy offers three paid plans, each with a 30-day free trial and a 20% discount on annual subscriptions. Here's a quick overview of the features and prices of each plan:

ReferralCandy Plans & Pricing


Premium

The Premium plan is ideal for smaller businesses and startups. With a monthly fee of $59, or just $47 when billed yearly, you get unlimited customers and referrals, a comprehensive analytics dashboard, and data reports, among other features. However, you'll also need to pay a 3.5% commission fee on the referral sales you generate.

Plus

Accelerating your team's growth through referral marketing is made easy with the Plus plan—a package designed precisely for this purpose. For $299 per month, you get everything in the Premium plan, plus prioritized support, a dedicated account manager, and a quarterly campaign review with recommendations. You also pay a lower commission fee of 1.5%.

Enterprise

The Enterprise plan is the plan of choice for bigger e-commerce stores, as it offers advanced features for larger and more complex referral programs. You get everything in the Plus plan, plus unlimited campaigns, custom integrations and analytics, and a one-on-one expert review of your campaigns. What's more, there are no commission fees on referral sales made! Pricing will depend on your specific needs, so you'll need to contact ReferralCandy for a cost estimate.

ReferralCandy

4.8/5(2,048 reviews)




Integrations

The app integrates seamlessly with various platforms and tools to expand your e-commerce business. ReferralCandy's integrations can be divided into the following categories:

Platform Integrations

The app integrates with several leading e-commerce platforms, including:

  • Shopify
  • Shopify Plus
  • Magento
  • WooCommerce
  • BigCommerce

You can easily set up and manage your referral program from within your platform's dashboard without having to switch between different apps.

Subscription Integrations

These integrations will enable you to create a referral program for your subscription-based products or services. Some of the subscription integrations supported are:

  • Recharge Subscriptions
  • Bold Subscriptions
  • Appstle Subscriptions

Marketing Analytics Integrations

To help you make data-driven decisions, ReferralCandy integrates with the following:

  • Facebook Pixel
  • AdRoll
  • Google Ads

Email Marketing Integrations

Integrations with top email marketing apps are essential to send personalized and automated emails to your subscribers. This way, you can create tailored messaging that speaks directly to the individualized interests and desires of each customer demographic. Some of the apps supported are:

Usability

ReferralCandy is an out-of-the-box solution that doesn't require the help of a developer. You can set up your referral program and make your first sales within 30 minutes. The video below shows just how easy it is to get started with ReferralCandy on Shopify.



It has a simple and intuitive user interface that makes it easy for merchants to use. The app also automates a lot of tasks for you, such as sending emails and pop-ups, issuing rewards, detecting fraud, and providing analytics. You can monitor and control your program from your dashboard, where you can see all the important information and data.

Overall, ReferralCandy is designed with the user in mind, and even people brand new to referral marketing won't have a problem navigating the app.

Support

ReferralCandy offers a variety of support options to help you get started and troubleshoot any issues you may encounter. There is 24/7 live chat support, and for Plus and Enterprise plans, there is a dedicated account manager. They host regular live Q&A sessions and webinars to help you learn more about what the app has to offer and how best to use it. Video tutorials and a dedicated YouTube channel cover everything from getting started to using the app's advanced features.

In addition, ReferralCandy has a support center with over 100 articles on a wide range of topics like account management and configuring settings. They also offer several handbooks, e-books, blog posts, and case studies, so there is no shortage of referral marketing advice and inspiration.

Customer Referrals: Sweeten the Deal With ReferralCandy

Referral marketing is a cost-effective and impactful marketing approach that can benefit any e-commerce store. Customer referrals build brand awareness and increase customer acquisition while also boosting conversions, improving customer loyalty, and increasing customer lifetime value.

But running successful customer referral campaigns can be complicated, tedious, and time-consuming. ReferralCandy is an essential Shopify tool that can help you create, manage, and optimize your referral program with ease. It offers a range of features and integrations that make it stand out from other apps, like easy setup and customization, automated rewards and fraud detection, comprehensive analytics and insights, flexible pricing, and outstanding customer support and service.

So if you're ready to offer customers a deal they can't refuse, try out ReferralCandy.

» Diversify & amplify your marketing strategy with some of the best marketing apps for Shopify

ReferralCandy

4.8/5(2,048 reviews)



ReferralCandy Review (2024): Pricing, Support, Features, & More!

Recommended Reviews

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Sync2Fashion by B2B GRIFFATI Review—Features, Pricing, Support, and More!

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Wholesale Pricing for Elevated Profit Margins List luxury products in your store with discounts of up to 75% to ensure that you receive the highest profit margins available. Sync2Fashion will also automatically configure prices by adhering to general markup rules. » Make sure your products are priced correctly by monitoring your competitors' prices 4. Automatic Order Forwarding Once customers complete an order in your store, it will automatically be forwarded to B2B GRIFFATI's warehouses while also allowing you to keep your customers updated on the status of their orders. 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Vajro App Review (2024): Features, Pricing, Support, & More!

Over 58% of online traffic comes from mobile devices globally. What's more, 54% of all e-commerce purchases are made using a mobile app. It's clear that online retailers who don't have a mobile app are putting themselves at a major disadvantage. But building a mobile app is not a simple task, and many merchants struggle due to a lack of coding skills, time, or money to hire developers. Fortunately, Vajro is here to address these issues. Vajro is a tool that helps merchants create stunning mobile apps for their online stores without needing coding or design skills or paying the high price of a Shopify expert. We explore key aspects of the app, like its features, integrations, and pricing plans and weigh its pros and cons to help you determine if it's the right app for your needs. 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Overview of Features Live Videos One of the most unique and exciting features of Vajro is the ability to live-stream videos and let your customers buy in real time. Vajro is the first and (at the time of publication) the only Shopify app that offers this functionality. Live videos can help you target impulse purchases and increase conversions. You can also broadcast from multiple channels, such as Facebook, Instagram, YouTube, or your own website, and showcase your products in action. Push Notifications Another way to boost your sales and engagement is to use push notifications. Vajro lets you set up personalized behavior-based triggers that send relevant messages to your customers. Among others, you can send welcome, back-in-stock, abandoned cart recovery, sales, and discount notifications. You can also make your notifications more attractive and interactive by adding images, emojis, GIFs, and videos. Customizable Themes Vajro allows you to customize your app's look and feel with four built-in industry-appropriate themes. You can choose the theme that suits your brand and niche and then tweak it with a simple drag-and-drop editor. You can customize the color scheme, fonts, images, banners, product sliders, product and image grids, and more. The best part: you don't need any coding skills to create a stunning app that reflects your brand identity. Smart Search With a smart search feature, Vajro helps your customers easily find what they're looking for. Your customers can use image search to find products that match their preferences. You can also display related keywords on the search bar to help them refine their queries. Additionally, you can provide intelligent recommendations based on their browsing history and purchase behavior. Multi-Language & Multi-Currency Support Reaching a global audience has never been easier with Vajro. This impressive app supports up to 18 languages, enabling you to serve customers from all around the world. Plus, its support for 82 currencies means customers can shop in their local currency without hassle. You don't need to install any additional apps for currency conversion or translation. Analytics Vajro offers a compre­hensive analytics dashboard for optimizing app performance­. This feature provides you with a visual display of various me­trics, including downloads, active users, reve­nue, and retention rate­ so you can monitor your app's success. In addition, detailed re­ports are available for your live vide­os, encompassing metrics such as views, like­s, and comments—all to gain insights into customer be­havior to make data-driven decisions that improve­ app quality. » Looking to take your analytics to the next level? Check out our top-rated analytics apps Plans & Pricing Vajro has four paid plans, and they offer a 30-day free trial and a 10% discount on annual subscriptions. How much to send on apps can vary substantially, and, as you can see below, Vajro's pricing plans differ a lot in terms of their features and costs. Starter This plan is ideal for early-stage businesses with a monthly fee of $99. Features include a native Android and iOS app, 10 push campaigns per month, deep linking, live video selling, app-only discounts, and WhatsApp and Facebook Messenger integrations. Core The Core plan is designed for small-sized businesses for $249 a month. It has everything in the Starter plan, plus 50 push campaigns, international selling with dual language and dual currency, Apple Pay integration, and custom product options. Premium This is a good fit for fast-growing businesses but comes with a monthly fee of $499. The Premium plan contains everything in the Core plan, plus unlimited push campaigns, wholesale features with product and price lock, native blogs, and a quarterly business review. Plus The Plus plan is suitable for high-volume and Shopify Plus brands with a monthly cost of $999. It comes with everything in the Premium plan, plus custom development, dedicated key account managers, and CleverTap and Klaviyo integrations. Integrations Vajro is not only a powerful mobile app builder for Shopify but also a versatile integration platform. It supports all major Shopify plugins and premium Shopify integrations. This means you can seamlessly connect your mobile app with your tools and platforms of choice to enhance your store's functionality and performance. Vajro offers over 70 integrations, which is the most for a mobile app builder on Shopify. These integrations cover various categories, such as: Loyalty apps: Reward your customers for their purchases and referrals by integrating apps like Smile.io.Product review apps: Showcase your customer feedback and ratings with Yotpo and other leading social proof apps.Marketing automation apps: Send your customers personalized emails, SMS, and push notifications with integrations like Klaviyo.Alerts apps: Notify your customers when products are back in stock, on sale, or low in inventory with the Back in Stock app.Buy-now-pay-later apps: Increase conversions and average order value by offering flexible payment plans to your customers with Klarna.Search & filter apps: Enhance your app's search and filter functionality with a Fast Simon integration.Analytics apps & platforms: Track and optimize your app's performance and user behavior with tools like Google Analytics.Translation apps: Reach a global audience by translating your app into different languages with Weglot. Usability Setting up an app for your Shopify store can be daunting, but with Vajro, you can create an app that looks great and works well without breaking a sweat. You can create and customize your app in no time. In fact, you can go from start to finish in under an hour thanks to its easily customizable templates. You also don't need any coding knowledge to use Vajro, and the drag-and-drop editor is easy enough for beginners to master. The user interface is simple and intuitive, and the analytics dashboard is clean yet comprehensive. Support When it comes to Vajro's standout characteristics, their support truly sets them apart. With 24/7 availability via live chat or email, Vajro ensures customers can reach out whenever necessary. For those looking for a more immediate response, the Plus plan comes with priority support and a dedicated customer success manager. Vajro also equips users with many resources to become proficient in using the app effectively, including: Live & on-demand webinars: These assist you in learning more about their product and how to utilize it efficiently.Vajro blog: With more than 200 posts about e-commerce and mobile apps, you'll find essential tips and tricks to help you expand your business.E-Books: These are free to download from their website. They cover a variety of topics, including mobile commerce, app design, and marketing strategies.Help docs: If you need assistance with a specific feature or issue, you can consult their help docs, with over 80 articles covering everything from app setup to customization. Monetize on Mobile Shopping With Vajro If you're looking to increase customer lifetime value (CLV), then you need to be where your customers are—on their mobile devices. A mobile app can help you improve customer experience, engagement, and loyalty and boost sales by offering a fast, convenient, and personalized way to shop online. With Vajro, you can create your own professional mobile app for your Shopify store without spending a fortune on developers. » Vajro is just one tool to boost sales. Take a look at more of our best apps to increase sales