ReferralCandy Review (2026): Pricing, Support, Features, & More!

Elijah Adebayo - Writer for KeepShoppers
By Elijah Adebayo
Kirsty Macdougall - Editor for KeepShoppers
Edited by Kirsty Macdougall
KeepShoppers Logo
Fact-check by Staff Editor

Updated February 14, 2024

Our team tests eCommerce apps and publishes reviews that are unbiased and not influenced by payments we receive from some of the app developers.

ReferralCandy Review Cover Image

Customer referrals are one of the most powerful forms of marketing in e-commerce. A successful customer referral program can increase your brand awareness, convert new customers, and increase customer loyalty and retention. However, implementing a customer referral program is not always easy. Not only must you find ways to recruit customers, but you need to continually track their progress, monitor for fraudulent referrals, reward successful referrals, and measure your campaign's effectiveness.

This is where ReferralCandy comes in. It's a tool that helps you create, run, and optimize referral programs for your online store. We take an inside look at the app's features, pricing, integrations, support, and more to help you decide if ReferralCandy is worth investing in.

» If sales is a top priority, check out our picks of the best sales-boosting apps

ReferralCandy

4.8/5(2,048 reviews)




Best For

Choosing the right apps for your store can be challenging, so we're here to help. ReferralCandy is a valuable tool for e-commerce stores selling single-use or subscription products in any industry. However, it's not a magic bullet that will instantly raise your bottom line.

It's better suited to stores with an established product-market fit, generating more than 100 orders a month. The app also proves most beneficial to businesses with loyal customers who champion their brand, creating opportunities for further community building.

Pros


  • Customizable referral pages, emails, & rewards
  • 24/7 live chat support
  • Integrations with popular e-commerce tools
  • Extensive automations

Cons


  • No free plan
  • Pricing includes monthly & referral fees

Overview of Features



Customer Enrollment

Enrolling customers into your referral program is made easy with a variety of channels available, such as post-purchase pop-ups, emails, dedicated landing pages, an embedded signup form, or using your existing newsletters. You can also send automated referral requests to customers after they complete a checkout. A great bonus is that all your emails and pages are optimized for mobile devices, so customers can easily share your products or services with their friends.

Customizable Templates

ReferralCandy is an excellent app with built-in templates. You can use these ready-made templates as is or customize them to suit your needs. You can change the logo, images, fonts, colors, and other elements to match your store's branding. If you want more control over your templates, you can edit the CSS and HTML code to fine-tune every detail.

Automated Rewards

With ReferralCandy, creating and managing a reward system for customers who refer your products to friends is quick and simple. You can offer cash rewards, coupons (cash or percentage discounts), or custom gifts. The issuing of rewards is fully automated, so you don't have to worry about tracking referrals or sending rewards manually. You can also set up different reward tiers to incentivize more referrals.

Fraud Detection

With the fraud center at your fingertips, you can automatically protect your referral program from fraud. It detects and bans suspicious transactions, such as self-referrals, high volumes of referrals in a short time, or leaked referral codes on coupon sites. You can also create custom rules to block or flag specific behaviors or users.

Analytics

You can measure the performance of your referral program with ReferralCandy, as it functions as a comprehensive analytics app. You'll be able to see how much sales and traffic you generate from referrals, how many customers participate in your program, and what kind of rewards they prefer. Plus, you can compare your results with industry benchmarks and get data reports to optimize your strategy.

» Accurately measure your income with ReferralCandy & one of these great sales-tracking apps

Plans & Pricing

If you're wondering what to spend on apps to grow your business, you'll be happy to know that ReferralCandy offers three paid plans, each with a 30-day free trial and a 20% discount on annual subscriptions. Here's a quick overview of the features and prices of each plan:

ReferralCandy Plans & Pricing


Premium

The Premium plan is ideal for smaller businesses and startups. With a monthly fee of $59, or just $47 when billed yearly, you get unlimited customers and referrals, a comprehensive analytics dashboard, and data reports, among other features. However, you'll also need to pay a 3.5% commission fee on the referral sales you generate.

Plus

Accelerating your team's growth through referral marketing is made easy with the Plus plan—a package designed precisely for this purpose. For $299 per month, you get everything in the Premium plan, plus prioritized support, a dedicated account manager, and a quarterly campaign review with recommendations. You also pay a lower commission fee of 1.5%.

Enterprise

The Enterprise plan is the plan of choice for bigger e-commerce stores, as it offers advanced features for larger and more complex referral programs. You get everything in the Plus plan, plus unlimited campaigns, custom integrations and analytics, and a one-on-one expert review of your campaigns. What's more, there are no commission fees on referral sales made! Pricing will depend on your specific needs, so you'll need to contact ReferralCandy for a cost estimate.

ReferralCandy

4.8/5(2,048 reviews)




Integrations

The app integrates seamlessly with various platforms and tools to expand your e-commerce business. ReferralCandy's integrations can be divided into the following categories:

Platform Integrations

The app integrates with several leading e-commerce platforms, including:

  • Shopify
  • Shopify Plus
  • Magento
  • WooCommerce
  • BigCommerce

You can easily set up and manage your referral program from within your platform's dashboard without having to switch between different apps.

Subscription Integrations

These integrations will enable you to create a referral program for your subscription-based products or services. Some of the subscription integrations supported are:

  • Recharge Subscriptions
  • Bold Subscriptions
  • Appstle Subscriptions

Marketing Analytics Integrations

To help you make data-driven decisions, ReferralCandy integrates with the following:

  • Facebook Pixel
  • AdRoll
  • Google Ads

Email Marketing Integrations

Integrations with top email marketing apps are essential to send personalized and automated emails to your subscribers. This way, you can create tailored messaging that speaks directly to the individualized interests and desires of each customer demographic. Some of the apps supported are:

Usability

ReferralCandy is an out-of-the-box solution that doesn't require the help of a developer. You can set up your referral program and make your first sales within 30 minutes. The video below shows just how easy it is to get started with ReferralCandy on Shopify.



It has a simple and intuitive user interface that makes it easy for merchants to use. The app also automates a lot of tasks for you, such as sending emails and pop-ups, issuing rewards, detecting fraud, and providing analytics. You can monitor and control your program from your dashboard, where you can see all the important information and data.

Overall, ReferralCandy is designed with the user in mind, and even people brand new to referral marketing won't have a problem navigating the app.

Support

ReferralCandy offers a variety of support options to help you get started and troubleshoot any issues you may encounter. There is 24/7 live chat support, and for Plus and Enterprise plans, there is a dedicated account manager. They host regular live Q&A sessions and webinars to help you learn more about what the app has to offer and how best to use it. Video tutorials and a dedicated YouTube channel cover everything from getting started to using the app's advanced features.

In addition, ReferralCandy has a support center with over 100 articles on a wide range of topics like account management and configuring settings. They also offer several handbooks, e-books, blog posts, and case studies, so there is no shortage of referral marketing advice and inspiration.

Customer Referrals: Sweeten the Deal With ReferralCandy

Referral marketing is a cost-effective and impactful marketing approach that can benefit any e-commerce store. Customer referrals build brand awareness and increase customer acquisition while also boosting conversions, improving customer loyalty, and increasing customer lifetime value.

But running successful customer referral campaigns can be complicated, tedious, and time-consuming. ReferralCandy is an essential Shopify tool that can help you create, manage, and optimize your referral program with ease. It offers a range of features and integrations that make it stand out from other apps, like easy setup and customization, automated rewards and fraud detection, comprehensive analytics and insights, flexible pricing, and outstanding customer support and service.

So if you're ready to offer customers a deal they can't refuse, try out ReferralCandy.

» Diversify & amplify your marketing strategy with some of the best marketing apps for Shopify

ReferralCandy

4.8/5(2,048 reviews)



ReferralCandy Review (2026): Pricing, Support, Features, & More!

Recommended Reviews

Privy App Review - Pricing, Features, and More

Privy has been designed to help e-commerce businesses effortlessly scale up their marketing channels. The company has helped over 500,000 online businesses from more than 180 countries, creating over $3.9B in sales. With its powerful suite of tools, Privy allows businesses to easily create and display pop-ups, banners, and other customizable forms that encourage visitors to sign up for email newsletters, create accounts, and more. By gathering email addresses and other important data from visitors, businesses can build more effective email marketing campaigns and better understand their customers' needs and preferences. That's definitely not a bad figure to have on their resume. But, is Privy worth all the hype? ProsIntegrated cart upsell featuresIntegrate a wide range of e-commerce store platformsFeatures a drag and drop content editorConsEmbeddable forms can be a little inflexibleThe basic features of the more affordable plans can be rather limiting What is Privy? Privy is a marketing platform that offers tools and features to help businesses grow their email lists, reduce cart abandonment, and increase sales through targeted and personalized campaigns. The app provides a range of customizable pop-ups, banners, and email campaigns to help businesses capture and engage their website visitors, as well as comprehensive analytics to measure the success of their efforts. Best For Privy is well suited to e-commerce stores and online businesses of all sizes. The team's free plan will suit small online stores or startups while their premium plans scale well to fit the needs of larger sites. Privy's focus on email marketing and list growth makes it an ideal solution for businesses looking to increase their email subscribers and generate more revenue through email marketing campaigns. How the Pricing Works Here's a nice surprise: Privy offers an unlimited time period free plan. The only catch, the free plan only allows 3,000 automated emails to be sent out per month. Which, for small e-commerce stores or any online stores that are just starting out, is a great deal. The only other downside the free plan presents is some of the more advanced functions like audience targeting can start to feel a little limiting. So what about higher traffic businesses that wish to upgrade to Privy's paid services? Well, Privy's Plus Plan, Commerce Plan, and Growth Plan are all relatively reasonably priced. Here's how much they'll cost and what features you'll be able to access depending on your plan of choice: Privy's Plus Plan will set you back $24 per month. Or the annual plan costs around $238 or just below $20 per month.The Commerce Plan costs $79 per month. Or the annual plan is around $788 or just over $65 per month.The Growth Plan costs $299 per month or more depending on the number of sign-ups and user traffic. All Integrations Privy is not just a Shopify app. Nope, It works with just about every major e-commerce platform. So no matter what e-commerce CMS you are using, Privy is just a few nuisance-free clicks away. Here are the e-commerce CMSs Privy integrates with: ShopifyShopify PlusBigCommerceWixSquarespaceMagentoWeeblyWooCommerceVolusion App Features Privy facilitates this by integrating with many major e-commerce CMS platforms. The app's features can then be used by e-commerce merchants to target on-site and off-site customers through a select number of features. It allows the display of on-site banners and pop-ups as well as integrated cart abandonment strategies. Its off-site features include building email mailing lists, scale automated emails, and rollout event-triggered campaigns. Usability It has a wide range of great features to offer its customers, and even though some more tech-minded users will appreciate this, new customers may find it a bit of a steep learning curve. Privy offers a variety of customizable templates, making it quick and easy to create and launch campaigns. The app's real-time analytics also provide valuable insights into the performance of campaigns, allowing users to easily track progress and make data-driven decisions. To help their customers out, the Privy team has added masterclass courses on their website to help out. Support The channels in which Privy users can get in touch with the support team are limited. There is no Slack or customer forum set up to get answers immediately. So, sadly, customers must get in touch the old-fashioned way through the company's contact us page, email, or FAQ support page. The Bottom Line Privy is a great engagement tool for e-commerce sites, large or small. Its interface is simple enough to navigate, there’s a wide array of conversion and sale boosting features, and Privy can be trialed through a comprehensive free plan. With that said, some less tech-minded users may experience a steep learning curve when endeavoring to make full use of Privy’s features and the company’s customer support has been known to be a little lacking.

Nerdy Form Review: Free Form Builder for E-commerce Stores

Potential customers are more likely to fill out a contact form than call or email. Nerdy Form by Nerdy Apps allows you to add a customizable contact form widget to any of your store's pages. It is a spam-free contact form app that makes communication with customers more manageable to increase conversions. Nerdy Form is incredibly versatile; there are several types of form fields from which to pick, and you can easily alter the field set and field order of any form. Simple and ready to use, it takes one click to install the app on your store. Why You Should Use Nerdy Form This app ensures consistent message delivery and eliminates scenarios where customers are unable to contact a business owner, increasing your chances of making a sale. Google reCAPTCHA can be quickly applied to any form, helping deter spammers from exasperating merchants. A great feature of Nerdy Form is how it meets the demands of any shop without jeopardizing the user experience. Through conditional visibility and the multi-step feature, you can build and customize forms to integrate into the look and feel of your website. Key Features Flexible, adaptable form designAuto-reply emailFile uploadIntegration with Google reCAPTCHATerms and conditions checkboxRedirect after submissionPop-up formsCompatible with popular email marketing tools like Zapier, ActiveCampaign, Omnisend, and KlaviyoShow or hide a form field based on the user's selection using conditional logicPersonalize email templatesDate selector supporting various formatsThe option to include a store's location map on the contact pageForm donations and accept payments through StripeThe option to add a department and tailor email recipients based on that selectionMultiple email receivers Pricing Nerdy Form provides one free plan and four paid plans. Notably, if you choose to pay annually rather than monthly, the Bronze, Silver, and Gold plans cost $5, $9, and $24 per month, respectively. Additionally, the free plan includes all available features. Is Nerdy Form Worth It? To put it simply, yes! Nerdy Form is designed to prevent message loss, allowing potential customers to contact the store owner. Setting it up is simple, and you can modify the designs with just a few clicks to make them fit any store's aesthetic and integrate perfectly with the user interface (UI) of any website or device.

QuickReply.ai: Effective Social Media Marketing Through WhatsApp

In today's fast-paced digital world, social media marketing has become a crucial aspect of businesses, with WhatsApp emerging as one of the most popular platforms for marketing. With its powerful automation capabilities, WhatsApp marketing can be as effective, if not more so, than traditional email and SMS marketing. In this post, we'll explore QuickReply.ai, a WhatsApp marketing campaign service that integrates seamlessly with Shopify to help businesses boost their online marketing presence and sales. Benefits of WhatsApp Marketing Here are a few advantages of using WhatsApp for advertising: High engagement: WhatsApp has high open and response rates, making it a great way to engage with customers.Personalization: WhatsApp allows businesses to send personalized messages to customers, which can help build relationships and increase customer loyalty.Cost-effective: WhatsApp is a cost-effective way to reach customers, especially in regions where it's widely used.Convenience: WhatsApp is a convenient way to communicate with customers, as it can be accessed from anywhere with an internet connection.Data collection: WhatsApp can be used to collect valuable data from customers, such as feedback and preferences, which can help businesses to improve their products and services. What Is QuickReply.ai? QuickReply.ai is a reliable and scalable WhatsApp marketing service that offers a host of features to help businesses improve their online marketing presence. These features include automated abandoned cart messages, managing COD (cash on delivery) orders to reduce fraudulent attacks, automated order alerts and chatbot, and the green tick of authenticity, which ensures the credibility and authenticity of marketing campaign messages. QuickReply.ai Highlight Features 1. Automated Abandoned Cart & Discounts Messages Abandoned carts are one of the biggest causes of lost sales to e-commerce businesses, and most customers will glance over an automated email without thinking twice. Receiving an abandoned cart WhatsApp message feels more personalized and is far more likely to entice customers to return and complete their purchase. Additionally, customers who haven't purchased anything from you in a while will be contacted with enticing offers and personalized discounts to win them back, boosting your sales and overall revenue. » Learn how to reduce cart abandonment rates in your Shopify store 2. Manage COD Orders to Reduce Fraudulent Attacks Persuade customers to turn their COD orders into prepaid by offering time-sensitive discounts and other offers. Additionally, use WhatsApp confirmation messages to reassure customers that your cash-on-delivery payments aren't fraudulent. 3. Automated Order Alerts and Chatbot Customize an AI chatbot to answer customer queries and keep them satisfied with automated order alerts such as order confirmation, packed, shipped, and delivered. This way your customers are always in the loop and you can spend less time manually answering shipping and delivery queries. 4. Green Tick of Authenticity All your marketing campaign messages will come from a WhatsApp business account that ensures credibility and authenticity. QuickReply.ai Pricing QuickReply.ai offers flexible pricing plans to suit businesses of all sizes. All plans are subject to additional API charges by WhatsApp. There are a number of features included in all plans, such as a WhatsApp website widget, welcome & exit popups, rule-based segments, abandoned cart recovery messages, COD confirmation, and more. However, every plan has its own distinctive features: Starter Plan ($35/month or $336/year)Excel sheetsAuto resume campaignsEmail supportConversion & engagement analyticsStandard Plan ($80/month or $768/year) This plan offers all of the Starter Plan features, as well as:QR code scan to WhatsAppPromotional message frequency controlDead audience filteringCross-sell & upsellKeyword-based responseChatbot analyticsPlus Plan ($199/month or $2,172/year) This plan offers all of the features of the previous plans, as well as:WhatsApp commerce & catalogPayment collection on WhatsAppCustom triggers, campaigns, reports, & chatbot setupsAPI / payload-based personalizationNLP-based trainingChat routing & dispositionAccount managerWhite glove services Final Verdict: Should You Use QuickReply.ai? If you're looking to improve your online marketing presence and boost your sales, QuickReply.ai's WhatsApp marketing automation features are definitely worth considering. With an easy-to-use interface and flexible pricing plans, businesses of all sizes can benefit from QuickReply.ai's services. Visit QuickReply.ai's website or app store page to learn more and start using their service today. » Discover how to further boost your revenue by reducing cart abandonment rates in our WATI review