Bestsellers reSort: Organize Shopify Products & Collections Your Way

SMSBump Review—Pricing, Features, Integrations and More!

It is estimated that a whopping 86% of the worlds population owns or uses a smartphone with usage having increased by approximately 50% since 2017. This means there is a whole lot of web surfing going on so if you're an e-commerce merchant, the world, or in this case the web is your oyster providing endless opportunities for marketing campaigns to help grow your business. As the name suggests, SMSBump: SMS Marketing & E-mail is an SMS automation marketing tool for e-commerce platforms. The tool assists online businesses in developing highly targeted SMS and e-mail campaigns while also tracking performance, facilitating campaign scheduling, sending customer retention prompts, keeping track of subscribed members, and a heap more. What Is SMSBump Best Used For? SMSBump is best for customer engagement and retention. By using SMSBump's segmentation and targeting features, users can send personalized messages to specific customer groups which may include sending automated birthday wishes, exclusive offers to loyal customers, or requesting feedback and reviews. On top of this, the app can also help with recovering potential lost sales by sending personalized reminder alerts to customers who have abandoned their shopping carts and send other time-sensitive offers for discounts and promotions. Overall, the app excels at one thing in particular and that is helping customers identify with your brand by constantly staying in touch but in such a way that is not annoying or repetitive. If raising brand awareness is your goal then SMSBump might just be the app you're looking for. Overview of Features SMSBump possesses a ton of super handy features that many e-commerce and online stores will find great for customer acquisition and retention. Key features of the app include: SMS Campaigns: Users can create and send targeted SMS campaigns to their customers. These campaigns can be used for various purposes, such as sending promotions, discounts, order updates, abandoned cart reminders, and personalized messages. Segmentation and Targeting: Allows users to segment their customer base and target specific groups of customers with relevant messages. Segmentation can be based on factors such as location, purchase history, and customer behavior. Automated Flows: Pre-built automation workflows that allow users to set up automated messages triggered by specific events or actions. For example, sending a welcome message to new subscribers or a series of reminders for abandoned carts. Abandoned Cart Recovery: One of the primary features of SMSBump is helping businesses recover potentially lost sales by sending personalized text messages to customers who have abandoned their shopping carts. These messages are customizable and can include discounts or incentives to encourage customers to complete their purchases. Mobile Keyword Campaigns: Allows businesses to create keyword-based campaigns, where customers can text a specific keyword to a designated number to receive offers, updates, or opt-in to a subscription list. Analytics and Reporting: Analytics and reporting features to track the performance of SMS campaigns. Businesses can monitor open rates, click-through rates, conversions, and overall ROI (Return on Investment) to assess the effectiveness of their SMS marketing strategies. Other useful features we liked include: Growth tools, including mobile-first pop-ups, floating buttons, and customizable sign-up forms.Collecting detailed user analytics on orders, link clicks, and spending metrics.Storing customer time zones so that no middle-of-the-night text messages occur.Enabling users to set cost thresholds to prevent overspending. ProsSmooth integration and setupBoosts investment returnsOffers a library of SMS templatesIncreases click-through rateOffers excellent customer serviceConsOccasional bugs and hiccupsTest SMSs are charged to the customerLower-priced plans can feel limiting SMSBump Plans & Pricing The app offers customers many different pricing plans to choose from, featuring a cancel-at-any-time subscription with no hidden fees, as follows: Integrations Initially, SMSBump was designed to be a Shopify excusive, although, the development team has recently been working on integrating the tool into other major e-commerce CMS platforms. There is now a beta version of SMSBump available for BigCommerce, and there's talk of a WooCommerce integration that is set to be released in the not-too-distant future. Aside from platforms, SMSBump also integrates with a wide variety of other e-commerce apps. Some of the most widely used include: MailChimpRecartSlackReConvertKlaviyoReCharge Usability SMSBump app is easy to set up and use with a clean and intuitive user interface that simplifies the process of creating and managing marketing campaigns. Navigating the app is straightforward with access to key features and functionalities without much hassle. It also offers templates and pre-built automation tools making it easy set up automated flows, schedule campaigns, and define triggers for specific events. Support The SMSBump team is well known for its exceptional customer service with a range of support systems such as: Help Center: Containing documentation, guides, tutorials, and frequently asked questions (FAQs). The Help Center covers various topics, ranging from getting started with the app to advanced features and troubleshooting. Users can search for specific topics or browse through the available resources to find answers to their queries.Live Chat Support: Allows users to directly communicate with the support team in real-time. This feature enables users to ask questions, seek clarification, and receive prompt assistance.Email Support: By sending an email to the provided support address, users can describe their issues or concerns and expect a response from the support team within a reasonable timeframe.Community and Forums: SMSBump maintains a community forum or a user community where users can interact with each other, share experiences, and seek advice. This can be a valuable resource to connect with other users, learn best practices, and find solutions to common challenges. Boost the Value of Each Customer Interaction With up to a 98 percent open rate, SMS marketing is a seriously potent marketing channel that every e-commerce merchant should at least consider. With its wide range of features and ease of use, rolling out a marketing campaign with SMSBump has never been easier. The app will increase customer engagement on its own by automating many of the marketing workflows and processes, saving users time and money. It is a great option for both startups and larger online businesses with different pricing tiers and scaling features to suit just about every brand's marketing requirements.

Multi-Store Sync Power Review: Inventory Sync for Shopify

Managing a Shopify store can be challenging. Managing multiple stores using the same inventory can seem near impossible. The Multi-Store Sync Power app by EGNITION automatically synchronizes and updates inventory information in real-time through a two-way channel across multiple Shopify stores when products are stocked, sold, returned, or removed. Key Features of Multi-Store Sync Power Multi-Store Power Sync has an abundance of features that are available to all users, regardless of their chosen plan. Some key features include: Real-Time Sync for All Linked Stores The app automatically updates inventory in all of your linked stores whenever there's a new order, refund, or cancellation. You can also effortlessly create and update products and product collections in all of your connected stores. A considerable number of fields are supported, including product images.Create Custom Products Pricing Maintain full control over your pricing structures when you create custom pricing rules. This is especially useful if you have different pricing strategies between stores.Easy Configuration You can connect your Shopify stores using a unique key, ensuring that your SKUs or barcodes are correct across different shops. This feature helps you find any unlinked products in your stores.Multi-Location Support You have the liberty and flexibility to sync inventory based on location instead of on the actual store. ProsSynchronized inventory management across multiple storesStreamlines POS system across locationsQuality control over SKUs and barcodesCost-friendly monthly pricing7-day free trialOutstanding customer supportConsCan have issues with syncing individual itemsConfiguration can be confusing for less tech-savvy users » Sync inventory between two Shopify stores with the best multi-store inventory management apps Who Is Multi-Store Sync Power Best for? Multi-Store Sync Power is specifically designed for merchants running multiple stores. This includes merchants who: Run multiple Shopify accounts after expanding to an international clienteleOwn and sell multiple brandsAre dropship store ownersWant to separate B2C and B2B channelsAim at targeting different customer segments Pricing Plans Multi-Store Sync Power's pricing plans are based on the number of products per connected store. These plans are broken into five pricing categories, including a free plan and a 7-day free trial. All of the app's features are included in every plan. You're only limited in terms of the number of products per connected store. Bronze PlanFree0-25 products per store Silver Plan$19.99/month26-100 products per storeGold Plan$29.99/month101-1,000 products per storePlatinum Plan$49.99/month1,001-5,000 products per storeRhodium Plan$99.99/month5,000+ products per store » Here's how to determine how much to spend on Shopify apps Usability Thanks to the magnitude of features and functionalities offered by Multi-Store Sync Power, setup can become confusing if you're less tech-savvy. However, customer support is outstanding and dedicates itself to assisting new and old users with setup and integration issues. Once the app has been correctly set up, using the software is simple and intuitive, thanks to a simple yet informative dashboard that allows you to manage all your stores in a single location. » Find out how Multi-Store Sync Power compares to Connected Inventory Customer Support Egnition is well known for its high level of customer support, and things are no different with the Multi-Store Sync Power app. Offering a 24/7/365 support team, any issues with the app can be quickly addressed. Members of the support team are skilled and efficient and go out of their way to respond accurately and timely to any presented problem. The support team can be contacted via the chat icon on the app's dashboard, or you can send an email to [email protected]. Bottom Line: Is Multi-Store Sync Power Worth It? Managing multiple Shopify stores manually is not only time-consuming but creates a large space for human error. As Multi-Store Power Sync automatically updates and syncs collections, prices, and products across multiple stores, you can dedicate your time to other aspects of your business. Multi-Store Sync Power will suit both new and old Shopify store owners who wish to streamline cross-store data. If you dropship, wish to expand to a global audience, want to separate B2C and B2B channels, or simply run multiple brands with the same products, you may want to consider connecting your stores with Multi-Store Sync Power.

Tidio Review (2025): Pricing, Features, Support, & More!

According to a recent study, the amount of money consumers spend on retail purchases through chatbots is expected to reach $142 billion by 2024. That's a staggering increase from just $2.8 billion in 2019. Chatbots are not only convenient and cost-effective, but they also provide a personalized and engaging customer experience. Providing excellent customer service is not always easy. Merchants face many challenges, such as a lack of time or human resources to promptly handle customer queries, language barriers, time zone differences, etc. That's why we decided to review one of the most popular chatbot tools on the market: Tidio. Tidio is a chatbot and live chat platform that helps you communicate with your customers in real time, automate tasks, and personalize your interactions. We'll take you through the ins and outs of the app in this detailed review. Best For Tidio is the perfect app for any small to medium e-commerce store looking to improve customer service and increase sales. Whether you sell clothes, books, gadgets, or anything else, Tidio can help you connect with your customers and answer their questions in real time. However, stores with high volumes of customer inquiries or those that sell complex products will benefit the most from the app. This is because Tidio allows you to automate your responses, create chatbots, and integrate with other tools like email marketing and CRM. This way, you can save time, reduce costs, improve customer satisfaction, and ultimately, increase sales. ProsEasy-to-use UINo coding skills neededWide range of AI-driven featuresCustomizable chat widgets & chatbotsQuick multilingual supportMore affordable than similar appsConsLimited Shopify app integrationsFree plan has a limited number of chats » Check out our selection of the best sales-boosting apps to see your sales soar Overview of Features Live Chat Live chat is one of Tidio's core features. It allows you to respond to customers almost immediately to increase your sales. You can use live chat to collect customer data before the chat starts, see what customers are typing before they send messages, create a library of common answers for lightning-quick responses, and customize your chat widget to match your brand. You can also split your operators into departments so customers can reach the right person for their queries. Shopify Order Management If you run a Shopify store, you'll love this feature. Tidio lets you manage your orders during chats, provide product recommendations, and offer refunds without leaving the app. You can preview customers' shopping carts and review their order history, as shown in the image below. Tidio also serves as a discount generator app, issuing custom coupon codes to customers. These tools can help you reduce abandoned cart rates and increase customer loyalty. Chatbots Tidio's chatbots allow you to have fully automated customer service without any coding skills. You can use the visual chatbot builder to create your own chatbots or choose from 35+ templates for different scenarios. You can also use chatbots to collect customer data, send pop-up messages when customers abandon their cart, and conduct post-conversation surveys. Tidio AI Tidio AI can help you provide faster and smarter customer service. This feature comprises a set of advanced features that use artificial intelligence to enhance your chatbots and live chat. You can use the Reply Assistant to get suggested responses based on previous chats, the FAQ Wizard to create chatbots that answer common questions, and Smart Views to segment your visitors based on their behavior and preferences. Ticketing Ticketing is a feature that helps you track and prioritize customer queries. It can help you organize your customer service and avoid missing any important issues. You can tag customer queries with different labels, such as "urgent," "new," or "resolved." You can also add notes and create custom tags for your own convenience. Tidio takes the ticketing system one step further, allowing you to transform chats or emails into tickets in just a few clicks. Multichannel Tool The multichannel tool is a feature that helps you create a communication center by linking all your messaging channels into one platform. You can integrate Messenger, Instagram, Live Chat, and email with Tidio and respond to all your messages in one place. This way, you can save time, avoid switching between apps, and reach more customers on their preferred channels. Analytics Analytics is a feature that helps you measure and improve your customer service and sales, and Tidio functions as an excellent analytics app. It lets you see how your chatbots and operators are performing, how many conversions you are getting, and your customer satisfaction rate with your service. It also offers helpful suggestions on what you can do to improve. You can compare different metrics using charts and see how they change over time, helping you optimize your chat strategy to increase ROI. » Don't forget to track your income & expenses with our top picks for the best profit-tracking apps Plans & Pricing Tidio offers a forever-free plan and three paid plans, which you can try for free for seven days. They also offer a 17% discount if you choose an annual plan. Free The Free plan is an excellent choice to get your small website started, with no commitment required. With this plan, you can access live chat, chatbots, email support, the ticketing system, desktop and mobile apps, visitor info, and JavaScript API. You can have up to 50 unique conversations with live chat and up to 100 users with chatbots. The Free plan best suits small businesses or hobbyists who want to try out the app. Communicator The Communicator plan is best for mid-sized teams that base customer support on live conversations. With this plan, you get unlimited conversations with live chat and up to five operators. You also get features such as team departments, analytics, live typing, viewed pages, a live visitors list, and more. The Communicator plan costs $19 per month per operator. Chatbots The Chatbots plan is a handy add-on with automations made for self-service. With this plan, you can create as many chatbots as you want and use them to automate tasks, answer questions, and collect data. You also get features such as over 35 chatbot templates, the visual chatbot editor, Zapier integration, and more. This plan starts at a monthly fee of $19 and is best suited for businesses that want to automate their customer service and increase conversions. Tidio+ The Tidio+ plan is a solution for growing businesses looking for advanced features and dedicated support. With this plan, you get unlimited conversations with live chat and a custom number of operators. You can also access all features, including Tidio AI, FAQ wizard, Reply Assistant, Smart Views, and more. The Tidio+ plan starts at $329 per month and is best suited for businesses that want to get the most out of Tidio and optimize their chat strategy. Integrations Tidio offers a range of integrations that can help you connect your chatbot with your favorite tools. They can be divided into platform and app integrations. Platform Integrations Tidio integrates with all leading e-commerce platforms, so you can easily install Tidio on your website without any coding skills. Some of the 18 platforms that Tidio integrates with are: ShopifyBigCommeerceWooCommerceWixMagentoWordPress App Integrations Tidio also integrates with 17 apps to enhance your chatbot's functionality and performance. Some of the most useful apps that Tidio integrates with are: KlaviyoOmnisendActiveCampaignMailChimpJudge.meGoogle Analytics Usability Tidio is one of the most user-friendly chatbot platforms on the market. You can set up your account and start chatting with your visitors in less than five minutes. As you can see below, the user interface is clean, intuitive, and easy to navigate. You can access all the features from the dashboard, such as chatbot templates, scenarios, settings, and analytics. The tool offers a wide range of chatbot templates to suit different purposes and industries. You can also create your own chatbot scenarios without coding using the drag-and-drop editor. Tidio is reliable and fast, with minimal downtime or technical issues. Support Tidio is more than just a chat tool. It's also a support tool that offers various ways to help you get the most out of the product. You can rely on the Tidio team for assistance, whether a quick answer, a detailed explanation, or a custom solution. Here are some of the support options they provide: Live chat support: Support staff typically respond within minutes on weekdays and are always friendly and helpful.Email support: They reply to your emails promptly and professionally every weekday.24/7 emergency phone support: They have a round-the-clock hotline in case you need immediate assistance.Customer success manager: A dedicated member of the Tidio team will guide you through the best practices and help you grow your business.Implementation specialist: They offer custom setup and integration for bigger teams or complex projects.Training sessions: You and your team have access to training on how to get the best out of Tidio.Chatbot building assistance: They can help you set up the bots for your specific needs and goals.Blog, case studies, and comparison articles: You can read helpful tips on chat, marketing, and e-commerce, gain inspiration from other businesses, and explore how Tidio compares to the competition.Help center: Tido also has a comprehensive knowledge base with articles, videos, and tutorials on a wide range of topics you can see below. From Conversations to Conversions: Turn Customer Service Into Sales Tidio is not just a chatbot platform. It's also a great marketing tool to help you turn your website visitors into loyal customers. Although it has minor drawbacks, like the limited nature of the free plan, it offers a wide range of robust capabilities that set it apart from its peers. With Tidio, you can create personalized chatbots that engage your visitors with relevant messages and offers. You can also use live chat to provide exceptional customer service and answer any questions or concerns they might have. Plus, you can track and analyze your visitors' behavior and preferences to optimize your website and campaigns. All of these features can help you generate more leads and increase sales through targeted and exceptional customer service. Tidio not only helps you start the conversation, but it also ensures that you end it with a conversion. » Gain further momentum with some of the best conversion rate optimization apps