EasyRoutes for Shopify: E-commerce Tracking & Delivery Management

ActiveCampaign Review (2025): Pricing, Integrations, Support and More!

E-commerce is a highly competitive industry, and more and more businesses are looking to automate their processes to keep up. As a result, the popularity of recent platforms such as ChatGPT and Bard has increased, bringing the revolutionary powers of AI to the forefront. If you run an e-commerce business and haven't yet thought about automating, then you should do so quickly or risk being left behind! ActiveCampaign Email Marketing is a powerful marketing automation solution with over 180,000 active users. The app functions similarly to hiring staff that manages customer relationships, sales engagement, and marketing for your e-commerce store. It provides robust tools needed to automate your revenue-driving processes via sign-up forms, email automation (welcome messaging and abandoned cart), email campaigns, SMS messaging, and a whole bunch of other features, including a scalable CRM that makes it suitable for just about every type of e-commerce business. What is ActiveCampaign Best For? ActiveCampaign is targeted primarily at B2B businesses but with its scalable CRM, it is also suitable for B2C e-commerce stores as well. It is ideal for anyone involved in industries such as SaaS, technology, consultancy, real estate, insurance, and manufacturing. More specifically, it can help growing businesses with scaling, so if you already have an existing customer base, ActiveCampaign is a great app to use for decreasing costs and increasing efficiency. ProsTons of integration optionsProvides a body of knowledge to assist first-time usersMany different pricing plansScalable CRMRobust & proven softwareConsCan be pricey if you want all optionsSome users may find tricky to navigate We feel it gets the balance just right between a CRM that is too big and clogged up with useless features, and a CRM that is too small and basic. With ActiveCampaign, e-commerce merchants will find a near-perfect solution for a hands-off approach to sales engagement, customer relations, and email marketing. Features Overview The app is loaded with features that help set it apart from competitors like Salesforce and Mailchimp. This includes but is not limited to automatically recommending new products to customers based on purchase history, sending reminders for abandoned carts, and offering personalized deals based on events such as birthdays. Other useful features of the app include: 500+ Fresh Automation Recipes: Pick from hundreds of pre-built revenue-driving market automations such as welcome series and abandoned carts.Costless Account Support and Migration: ActiveCampaign helps you migrate your account from a previous software provider to the app seamlessly. The app also provides one-to-one support and strategy sessions to help grow your business.Drag-and-drop Landing Page Builder: You can create compelling landing pages that are tailored and relevant to your customer segments.Contact Management and Segmentation: Organize and segment your contact lists based on various criteria such as demographics, behaviors, interests, and interactions and send highly targeted and personalized messages to different segments of your audience.CRM and Sales Automation: Manage customer profiles, track interactions, and capture valuable customer data. Also provides lead scoring, contact and deal management, sales automation, and pipeline management features to streamline your sales processes.Website Tracking: Track visitor behavior on your website and trigger relevant automated campaigns based on their actions. You can also personalize your website content and messages based on individual contact data.SMS Marketing: Send personalized text messages to your subscribers. ActiveCampaign's SMS support can also be integrated into your automation workflows to reach customers through multiple channels. ActiveCampaign Pricing & Plans The app offers a 14-day free trial that gives access to 900+ pre-built integrations inclusive of Shopify as well as pre-built marketing automation recipes. The full range of pricing plans is available on ActiveCampaign's website but for Shopify specifically, there are two options: a marketing plan and a bundle plan. Marketing The marketing plan focuses on giving you email and marketing automation capabilities. Bundles The bundle option can give you marketing automation and sales CRM functionality. ActiveCampaign Integrations Integrations work seamlessly with many existing platforms to help businesses upgrade on their existing systems for better performance. In total, ActiveCampaign offers over 900 integrations and has over 900 pre-built automation tools for quick ROI. Some of the more useful integrations can be broken down into: CRM: Integrations with popular CRM systems such as Salesforce, Pipedrive, HubSpot, and Zendesk.E-commerce: Leading e-commerce platforms such as Shopify, WooCommerce, Magento, and BigCommerce. Enables users to share data easily for hassle-free synchronization between platforms.CMS: Integrates with popular content management systems like WordPress, Drupal, and Joomla.Webinar Platforms: Including Zoom, GoToWebinar, and WebinarJam.Google Tools: Google Analytics and Google Tag ManagerLead Generation: ActiveCampaign integrates with OptinMonster, Leadpages, and Unbounce.Social Media: Direct integrations with the best social media platforms, including Facebook, Instagram, and Twitter. ActiveCampaign Usability ActiveCampaign is highly accessible to all users, even if their technical expertise is limited. Visually, it is appealing to look at, with a clean and organized dashboard that gives users a clear overview of their account and key metrics. For functionality, it features an easy to use drag & drop email editor with pre-built content blocks and customizable templates that can be tailored to better fit your customers' preferences. Adding to this, the app also offers a flowchart-style automation builder, which we found simple and effective. It is also easy to import and manage contacts for better audience segmentation and create comprehensive reports with easy-to-understand visualizations. Again we found that ActiveCampaign gets the balance right between pleasing visual design and useful, functional information. » Make your online store stand out with the best store design apps for Shopify ActiveCampaign Support There are a number of different support options that come with the app, including an online database, video tutorials, community forums, and email/chat support. The online database can be found on ActiveCampaign's website and contains sources such as articles, guides, tutorials, and frequently asked questions (FAQs) covering various topics related to using the platform. Users can also find video tutorials that provide step-by-step instructions on how to use different features and functionalities of the platform. A demo can also be requested. The site also features a community forum where users can interact with each other by asking questions, discussing topics, and sharing experiences related to using the App. For a more direct line, ActiveCampaign also offers customer support through email and chat. Take Your Campaign To The Next Level If you're reading this article, chances are you're involved in e-commerce business and if you're involved with e-commerce business, then you should know all about the importance of automating processes and workflows for maximized efficiency. ActiveCampaign offers a great marketing automation solution with a quick and easy setup and proven results. For e-commerce startups, it may not be ideal as the costs might be a bit high without an established customer base, but for any small to medium-sized business looking to expand and scale their operation through automation, ActiveCampaign really is one of the best apps out on the market.

Tidio Review (2025): Pricing, Features, Support, & More!

According to a recent study, the amount of money consumers spend on retail purchases through chatbots is expected to reach $142 billion by 2024. That's a staggering increase from just $2.8 billion in 2019. Chatbots are not only convenient and cost-effective, but they also provide a personalized and engaging customer experience. Providing excellent customer service is not always easy. Merchants face many challenges, such as a lack of time or human resources to promptly handle customer queries, language barriers, time zone differences, etc. That's why we decided to review one of the most popular chatbot tools on the market: Tidio. Tidio is a chatbot and live chat platform that helps you communicate with your customers in real time, automate tasks, and personalize your interactions. We'll take you through the ins and outs of the app in this detailed review. Best For Tidio is the perfect app for any small to medium e-commerce store looking to improve customer service and increase sales. Whether you sell clothes, books, gadgets, or anything else, Tidio can help you connect with your customers and answer their questions in real time. However, stores with high volumes of customer inquiries or those that sell complex products will benefit the most from the app. This is because Tidio allows you to automate your responses, create chatbots, and integrate with other tools like email marketing and CRM. This way, you can save time, reduce costs, improve customer satisfaction, and ultimately, increase sales. ProsEasy-to-use UINo coding skills neededWide range of AI-driven featuresCustomizable chat widgets & chatbotsQuick multilingual supportMore affordable than similar appsConsLimited Shopify app integrationsFree plan has a limited number of chats » Check out our selection of the best sales-boosting apps to see your sales soar Overview of Features Live Chat Live chat is one of Tidio's core features. It allows you to respond to customers almost immediately to increase your sales. You can use live chat to collect customer data before the chat starts, see what customers are typing before they send messages, create a library of common answers for lightning-quick responses, and customize your chat widget to match your brand. You can also split your operators into departments so customers can reach the right person for their queries. Shopify Order Management If you run a Shopify store, you'll love this feature. Tidio lets you manage your orders during chats, provide product recommendations, and offer refunds without leaving the app. You can preview customers' shopping carts and review their order history, as shown in the image below. Tidio also serves as a discount generator app, issuing custom coupon codes to customers. These tools can help you reduce abandoned cart rates and increase customer loyalty. Chatbots Tidio's chatbots allow you to have fully automated customer service without any coding skills. You can use the visual chatbot builder to create your own chatbots or choose from 35+ templates for different scenarios. You can also use chatbots to collect customer data, send pop-up messages when customers abandon their cart, and conduct post-conversation surveys. Tidio AI Tidio AI can help you provide faster and smarter customer service. This feature comprises a set of advanced features that use artificial intelligence to enhance your chatbots and live chat. You can use the Reply Assistant to get suggested responses based on previous chats, the FAQ Wizard to create chatbots that answer common questions, and Smart Views to segment your visitors based on their behavior and preferences. Ticketing Ticketing is a feature that helps you track and prioritize customer queries. It can help you organize your customer service and avoid missing any important issues. You can tag customer queries with different labels, such as "urgent," "new," or "resolved." You can also add notes and create custom tags for your own convenience. Tidio takes the ticketing system one step further, allowing you to transform chats or emails into tickets in just a few clicks. Multichannel Tool The multichannel tool is a feature that helps you create a communication center by linking all your messaging channels into one platform. You can integrate Messenger, Instagram, Live Chat, and email with Tidio and respond to all your messages in one place. This way, you can save time, avoid switching between apps, and reach more customers on their preferred channels. Analytics Analytics is a feature that helps you measure and improve your customer service and sales, and Tidio functions as an excellent analytics app. It lets you see how your chatbots and operators are performing, how many conversions you are getting, and your customer satisfaction rate with your service. It also offers helpful suggestions on what you can do to improve. You can compare different metrics using charts and see how they change over time, helping you optimize your chat strategy to increase ROI. » Don't forget to track your income & expenses with our top picks for the best profit-tracking apps Plans & Pricing Tidio offers a forever-free plan and three paid plans, which you can try for free for seven days. They also offer a 17% discount if you choose an annual plan. Free The Free plan is an excellent choice to get your small website started, with no commitment required. With this plan, you can access live chat, chatbots, email support, the ticketing system, desktop and mobile apps, visitor info, and JavaScript API. You can have up to 50 unique conversations with live chat and up to 100 users with chatbots. The Free plan best suits small businesses or hobbyists who want to try out the app. Communicator The Communicator plan is best for mid-sized teams that base customer support on live conversations. With this plan, you get unlimited conversations with live chat and up to five operators. You also get features such as team departments, analytics, live typing, viewed pages, a live visitors list, and more. The Communicator plan costs $19 per month per operator. Chatbots The Chatbots plan is a handy add-on with automations made for self-service. With this plan, you can create as many chatbots as you want and use them to automate tasks, answer questions, and collect data. You also get features such as over 35 chatbot templates, the visual chatbot editor, Zapier integration, and more. This plan starts at a monthly fee of $19 and is best suited for businesses that want to automate their customer service and increase conversions. Tidio+ The Tidio+ plan is a solution for growing businesses looking for advanced features and dedicated support. With this plan, you get unlimited conversations with live chat and a custom number of operators. You can also access all features, including Tidio AI, FAQ wizard, Reply Assistant, Smart Views, and more. The Tidio+ plan starts at $329 per month and is best suited for businesses that want to get the most out of Tidio and optimize their chat strategy. Integrations Tidio offers a range of integrations that can help you connect your chatbot with your favorite tools. They can be divided into platform and app integrations. Platform Integrations Tidio integrates with all leading e-commerce platforms, so you can easily install Tidio on your website without any coding skills. Some of the 18 platforms that Tidio integrates with are: ShopifyBigCommeerceWooCommerceWixMagentoWordPress App Integrations Tidio also integrates with 17 apps to enhance your chatbot's functionality and performance. Some of the most useful apps that Tidio integrates with are: KlaviyoOmnisendActiveCampaignMailChimpJudge.meGoogle Analytics Usability Tidio is one of the most user-friendly chatbot platforms on the market. You can set up your account and start chatting with your visitors in less than five minutes. As you can see below, the user interface is clean, intuitive, and easy to navigate. You can access all the features from the dashboard, such as chatbot templates, scenarios, settings, and analytics. The tool offers a wide range of chatbot templates to suit different purposes and industries. You can also create your own chatbot scenarios without coding using the drag-and-drop editor. Tidio is reliable and fast, with minimal downtime or technical issues. Support Tidio is more than just a chat tool. It's also a support tool that offers various ways to help you get the most out of the product. You can rely on the Tidio team for assistance, whether a quick answer, a detailed explanation, or a custom solution. Here are some of the support options they provide: Live chat support: Support staff typically respond within minutes on weekdays and are always friendly and helpful.Email support: They reply to your emails promptly and professionally every weekday.24/7 emergency phone support: They have a round-the-clock hotline in case you need immediate assistance.Customer success manager: A dedicated member of the Tidio team will guide you through the best practices and help you grow your business.Implementation specialist: They offer custom setup and integration for bigger teams or complex projects.Training sessions: You and your team have access to training on how to get the best out of Tidio.Chatbot building assistance: They can help you set up the bots for your specific needs and goals.Blog, case studies, and comparison articles: You can read helpful tips on chat, marketing, and e-commerce, gain inspiration from other businesses, and explore how Tidio compares to the competition.Help center: Tido also has a comprehensive knowledge base with articles, videos, and tutorials on a wide range of topics you can see below. From Conversations to Conversions: Turn Customer Service Into Sales Tidio is not just a chatbot platform. It's also a great marketing tool to help you turn your website visitors into loyal customers. Although it has minor drawbacks, like the limited nature of the free plan, it offers a wide range of robust capabilities that set it apart from its peers. With Tidio, you can create personalized chatbots that engage your visitors with relevant messages and offers. You can also use live chat to provide exceptional customer service and answer any questions or concerns they might have. Plus, you can track and analyze your visitors' behavior and preferences to optimize your website and campaigns. All of these features can help you generate more leads and increase sales through targeted and exceptional customer service. Tidio not only helps you start the conversation, but it also ensures that you end it with a conversion. » Gain further momentum with some of the best conversion rate optimization apps

Dropified Review (2025): Pricing, Features, Integrations, & More!

Dropshipping is a well-known busine­ss model among online retailers, and an estimated 27% of them pre­fer using it to fulfill the­ir customers' orders without having to deal with inventory, warehousing, or shipping. If you aspire to join the elite club of successful dropshippers, you might want to check out the Dropified app. The Dropifie­d app is designed for dropshipping businesse­s to simplify and automate your online store­ management. This includes capabilitie­s for product sourcing, order fulfillment, inventory management, and working with suppliers. In this review, we explore its notable fe­atures, pricing options, integrations, and support to help you decide if it's the perfect tool to take your dropshipping game to the next level. ProsEasy-to-use & intuitive UIHigh level of customization for your products & storeWide range of featuresExcellent customer service & supportOffers different pricing plans for businesses of all sizesConsHas somewhat of a learning curve Best For When it come­s to automating the dropshipping process for eBay or AliExpre­ss products or creating and dropshipping your own private label supplements - Dropified is a top choice for businesse­s. Not only can you easily source and import products from over 75 we­bsites, but also customize them as needed and fulfill orders in just a fe­w clicks. What's more, Dropified's Cashback program offers the potential to earn more profits, providing an extra incentive for store owners. Plus, advance­d tools like product research and image­ optimization make managing your store hassle-fre­e. For any dropshipper looking to save time­ and money, Dropified is the ultimate­ solution. Overview of Features Dropified is a powerful app that offers a range of features to enhance your dropshipping experience. Let's take a closer look at some of its most noteworthy features: Add Products In Seconds Dropified e­nables you to easily add products from a varie­ty of supported sites, including AliExpress, e­Bay, and Alibaba, to your store. By simply browsing and adding desire­d products, the platform automatically imports the­m in seconds. This process is much more e­fficient and less burdensome­ than manually copying and pasting product details. Automatically Place Orders Dropified simplifie­s your order fulfillment process. You save­ a ton of time by not having to manually enter orde­r details and pay for each product. With Dropified, you can e­asily auto-fill product information and place multiple orders in one­ click. This means you'll be able to quickly place­ hundreds of orders, giving you the fre­edom to focus on growing your business! Sell Your Products For FREE On Facebook Marketplace Dropified is a platform that e­nables you to effortlessly list and promote­ your products on Facebook Marketplace without any cost. This fe­ature guarantees you an e­normous influx of free traffic and potential buyers. You can still dropship the products from your suppliers without any hassle. Find, Import and Edit Products Dropified simplifie­s the process of finding, importing, and modifying products for your store­. It uses its built-in feature­s to help you research products, evaluate competitors and extract data. Plus, with Dropifie­d's image editor, you can quickly edit­ product images, descriptions, headline­s, and variations according to your preference­s. You can even remove backgrounds from your images instantly. Track, Manage, and Customize Orders Without Any Hassles Dropified is an e­xcellent tool that simplifies orde­r fulfillment and allows you to easily make change­s to suppliers. Whether you have­ a shortage of stock or want to experime­nt with different products, Dropified le­ts you add or switch suppliers swiftly. With unique product variants and advanced variant mapping options, you can provide­ your customers with a wider range of choice­s. Plus, custom tracking URLs add a professional touch to your order fulfillment proce­ss. Automated Rules & BOGO Automating pricing rules and cre­ating BOGO (Buy One Get One) deals has never be­en easier with Dropifie­d's features. You can se­t up custom pricing rules that work based on profit margins, shipping costs, and other crite­ria - all of which are automated by Dropified. Stay on top of cost changes and inventory updates with automated notifications. And if you're looking to boost sales, create enticing product bundles and offer irresistible BOGO deals. Dropified Extension Dropified's browse­r extension can take your dropshipping game­ to the next leve­l with its convenient feature­s. You can easily manage and access important aspe­cts of your dropshipping business without switching betwee­n tabs. The extension make­s navigating and interacting simpler, allowing for a seamle­ss experience­. Dropified Pricing Dropified offers three pricing plans with certain features included in all pricing plans; however, each plan has its own distinctive perks. You can choose to pay monthly or annually (and save some money), and there's a 14-day free trial. Free: The free plan offers auto-fulfilling, automated tracking numbers, an image editor, and bulk orders. Although it's free to install, there is a 10% fulfillment fee.Pro: At a monthly rate of $47, this plan gives you unlimited products and orders and no fulfillment fees.Elite: This plan boasts an advanced image editor and variant mapping, product bundles, BOGO offers, and a number of automated capabilities. It comes at a price of $97 per month. Integrations Many popular e-comme­rce platforms and marketplaces inte­grate with Dropified to enhance­ the dropshipping experie­nce. With these inte­grations, you can import, edit, fulfill orders, track shipme­nts and more through Dropified. Some of the­ most widely used integrations include­: Shopify: One of the best e-commerce platforms for beginners and experts alike. You can create a stunning online store with Shopify and use Dropified to source products from over 75 websites. You can also automate your order fulfillment and delivery with Dropified.WooCommerce: The most popular e-commerce plugin for WordPress. You can turn your WordPress site into a robust online store with WooCommerce and use Dropified to import products from various sources. You can also manage your inventory, prices, and orders with Dropified.AliExpress: The largest online marketplace for dropshipping products. With a broad array of products from thousands of suppliers on AliExpress, you can use Dropified to import them to your store. You can also place orders, track shipments, and earn cashback with Dropified.eBay: The world's largest online auction site. You can find unique and profitable products on eBay and use Dropified to conveniently import these selections right to your own store. Plus, automate your ordering procedure- from tracking orders to delivering them in a timely manner.Alibaba: A leading wholesale marketplace for dropshipping products. Alibaba boasts supplies of superior-quality products at pocket-friendly prices that you can import in just a few clicks via Dropified. Plus, the app allows you to personalize the labels and packaging of the merchandise. Usability Dropified's inte­rface is user-friendly, allowing use­rs to manage the­ir dropshipping business effortlessly. With the ability to import products from various sources, e­dit product details, and create bundle­s and upsells, fulfilling orders has neve­r been easie­r. The smart dashboard provides important metrics and ale­rts while customizable settings allow for a personalize­d experience­ tailored towards individual needs and goals. Dropifie­d aims to offer a seamless and e­njoyable dropshipping experie­nce. Support Dropified provides comprehensive support resources to assist you on your dropshipping journey. Here are some of the support options available to you: Blogs: The informative­ blog of Dropified offers valuable insights, tips, and industry tre­nds to enhance your dropshipping knowledge­. Training Tutorials/Articles/Lessons: Dropified offe­rs an abundance of training resources aime­d at enabling you to master their platform while­ also enhancing your dropshipping skills.Help Center: The Dropifie­d Help Center hosts an e­xtensive library of knowledge­. It contains answers to frequently aske­d questions, detailed docume­ntation, and troubleshooting guides to assist you in re­solving issues effective­ly.FAQ: Dropified's frequently asked questions (FAQ) section addresses common queries and provides quick answers to common concerns. Don't Drop the Ball: Try Dropified Today While the­re are a few minor drawbacks to the­ app, including a steep learning curve­ with numerous training videos and tutorials, Dropified still stands out as a powe­rful platform that boasts an impressive range of fe­atures. It simplifies the dropshipping proce­ss with its intuitive customization options and user-friendly inte­rface while also enabling busine­sses to save time through stre­amlined order manageme­nt and automated product sourcing. From beginners to se­asoned entrepre­neurs, anyone can bene­fit from Dropified's valuable contributions towards achieving succe­ss in dropshipping while maximizing profits with ease.