How do I contact customer support on Privy?

What Shopify app automates customer support emails?

We have almost 1000 sales per week and with these sales come a lot of customer support emails that are mostly questions that repeat themselves. We’re really up to our necks in work.

Privy vs. Klaviyo: Email Marketing For Shopify Comparison

Take your online business to the next level with either of the two Shopify marketing experts, Privy or Klaviyo. Here we break down everything you need to know.

Privy vs. Mailchimp: Which Is Better for Shopify Marketing in 2025?

Make marketing your online business as easy as can be with either Privy or Mailchimp. Struggling to choose between the two? Here’s everything you need to know.

Privy App Review - Pricing, Features, and More

If you are on the hunt for a one-and-done website marketing solution, Privy is a great option for you. Check out our Privy review to see if it's a good fit.

Omnisend vs. Privy: Features & Pricing - Comparing Two Leading Marketing Apps on Shopify

Should you grow your customer base with Privy or Omnisend? Read our full breakdown of features and pricing for two of the best marketing apps on Shopify

11 Best Store Design Apps for Shopify Store Owners & Merchants in 2025

Your Shopify store design should be a balance between visual elements and functionality. Discover the best Shopify apps to optimize your store design.

20 Best Shopify Apps to Grow Your Store in 2025

Learn about the best 20 Shopify apps for 2023 to grow your business. The tools will boost your e-commerce earnings by optimizing marketing and sales.

How to Set Up and Automate Compelling Shopify Welcome Emails

Want to know how to set up and automate welcome emails for your Shopify store? This is a guide to tell you how to do just that.

10 Best Marketing Apps for Shopify in 2025—Supercharge Your Sales

Do you want to take your online store's marketing outreach to the next level? Well, there's no better way than with these 10 best Shopify marketing apps.

10 Best Email Marketing Apps for Shopify—Grow Sales in 2025

Looking to make the most out of your email marketing? Check out this list of the 10 best Shopify email marketing apps by KeepShoppers.

Should customers be charged extra costs when they change the address after shipping?

Sending marketing emails on Shopify

I have a new store on Shopify and would like to send marketing emails. Can I use Shopify to do so or do I have to use an app like Privy or Klaviyo? Any recommendations for the best marketing app?

How to handle customers’ address errors?

Sometimes customers enter a wrong shipping address and the courier has to return the package because they can’t deliver it. Who should pay for it, us or the customer?

Pros and cons for using product reviews app on Shopify

I'm wondering whether to use a product review app on my Shopify store. Currently looking into Judge.me, Loox, Yotpo, and Stamped. I'd like to help customers arriving at my online store to make in

What should I do if there’s a technical bug in my Shopify store?

We’re doing a sale, and according to our store’s shipping rules, the sale price shouldn’t qualify for free shipping (our free shipping is set for $60+ orders, the regular price is $65.99, and the

If the product is faulty, should the customer or the merchant pay for return shipping?

What do you need to do to start training your customer support staff?

I am looking at hiring some customer support staff to handle customer queries. How do I go about training people to be customer support staff? What information do I need to provide to them?

How do I request a badge on Ultimate Trust Badges if I can't find it?

I am looking for a specific badge, but cannot seem to find it. How do I request the badge from the developers?

A customer entered the wrong shipping address, and the order got lost in the mail. What to do?

Should we resend the order? If we resend the order, who should pay for the item, the customer, or us? Who should pay for shipping? If we don’t resend the order, should we refund the money? An