How do I contact customer support on Privy?
Asked 4 years ago
I have recently downloaded the app and need assistance, how do I get in touch with customer support?
Write an answer...
Please follow our Community Guidelines
Brody Hall
Jameela Ghann
We have almost 1000 sales per week and with these sales come a lot of customer support emails that are mostly questions that repeat themselves. We’re really up to our necks in work.
Steven Grrat
Do you want to take your online store's marketing outreach to the next level? Well, there's no better way than with these 10 best Shopify marketing apps.
Jaques Cilliers
Learn about the best 20 Shopify apps for 2023 to grow your business. The tools will boost your e-commerce earnings by optimizing marketing and sales.
Want to know how to set up and automate welcome emails for your Shopify store? This is a guide to tell you how to do just that.
Should you grow your customer base with Privy or Omnisend? Read our full breakdown of features and pricing for two of the best marketing apps on Shopify
Take your online business to the next level with either of the two Shopify marketing experts, Privy or Klaviyo. Here we break down everything you need to know.
Looking to make the most out of your email marketing? Check out this list of the 10 best Shopify email marketing apps by KeepShoppers.
If you are on the hunt for a one-and-done website marketing solution, Privy is a great option for you. Check out our Privy review to see if it's a good fit.
Make marketing your online business as easy as can be with either Privy or Mailchimp. Struggling to choose between the two? Here’s everything you need to know.
Your Shopify store design should be a balance between visual elements and functionality. Discover the best Shopify apps to optimize your store design.
I have a new store on Shopify and would like to send marketing emails. Can I use Shopify to do so or do I have to use an app like Privy or Klaviyo? Any recommendations for the best marketing app?
I am looking at hiring some customer support staff to handle customer queries. How do I go about training people to be customer support staff? What information do I need to provide to them?
I know Swipify uses mail to bring customers back to the store, can it be an alternative to email marketing apps like Klavio, Omnisend, Seguno, SmartrMail, Automizely, Privy, and others?
I am looking for a specific badge, but cannot seem to find it. How do I request the badge from the developers?
Should we resend the order? If we resend the order, who should pay for the item, the customer, or us? Who should pay for shipping? If we don’t resend the order, should we refund the money? An
Can I disable these two emails that are sent automatically? I think these emails may be very annoying for my customers.
Is there a different Shopify business plan for PushOwl, or is it just the regular cost of the enterprise plan?
Sometimes customers enter a wrong shipping address and the courier has to return the package because they can’t deliver it. Who should pay for it, us or the customer?
We’re doing a sale, and according to our store’s shipping rules, the sale price shouldn’t qualify for free shipping (our free shipping is set for $60+ orders, the regular price is $65.99, and the
Can't find what you're looking for?