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Should I show shipping times in my store?

Asked 5 years ago

I sell internationally and delivery times significantly vary between countries, do you think it’s important to show customers the estimated time?

Ido Talmor

Tuesday, April 16, 2019

Customers want to see estimated delivery times based on their location. You should set their expectations. You should add a page to your store with a list of worldwide destinations (Asia, Australia, South America, etc.) and the estimated delivery time in days and write that some deliveries may take longer. You could even show shipping times and prices next to each item if the customer enters their address, but I don’t know if there’s an out-of-the-box solution to do that. I think it will require development. You can also add an FAQ page (if you don’t already have) with questions and answers about shipping.

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