Why don't customers buy directly from Ali Express or Amazon rather than buying from a dropshipping store?

When people shop online they don't necessarily go looking for the cheapest store. They are more likely to google the item that they're looking for and buy the first one they see. Also, you're more likely to make the sale and retain the customer if your store offers attractive deals or benefits.

A well-customized dropshipping store is considered more trustworthy as compared to Aliexpress and Amazon. The majority of people go with specialized shops or niche stores for online shopping so they don’t have to spend much time on product research. Plus, sometimes it's hard to trust the quality of super-cheap products.