Zendrop Review (2025) - Automated Dropshipping For Shopify Merchants


Updated February 13, 2024.
Our team tests eCommerce apps and publishes reviews that are unbiased and not influenced by payments we receive from some of the app developers.

Dropshipping has become an increasingly popular business model for online store owners, allowing them to sell products without the hassle of having to keep physical inventory or handle shipping themselves. To make it work effectively, however, it's essential to have a good dropshipping app. A good dropshipping app helps simplify operations, streamline processes, and assists with providing a better customer experience. In this post, we'll take a closer look at Zendrop, one of the best dropshipping apps on the market and available to install for free on Shopify.
What Is Zendrop?
Zendrop is an e-commerce app that seeks to break language barriers that exist with suppliers from platforms like AliExpress, which can cause issues such as misbranded packaging, incorrect order fulfillment and slow delivery times. It has an intuitive interface which allows businesses to easily create and customize their own online storefronts and import products directly from the platform to their own e-commerce website.
Zendrop was specifically designed for dropshippers by dropshipping experts themselves, connecting online merchants and suppliers together with ease. Using this firsthand experience, their dedicated team understand the challenges and requirements of their users and strive to provide the necessary tools and resources to ensure business success. With a 4.8 star Shopify rating and 6000+ Shopify reviews, Zendrop is a great option for anyone looking to begin their dropshipping journey.
What Is Zendrop Best for?
Pros
- No struggle with language barriers
- Vetted suppliers
- User-friendly interface
- Wide range of products and suppliers
- Automated order fulfillment
- Competitive pricing
Cons
- The free plan doesn't offer live chat
- Limited customization options
This app is best for online merchants and dropshipping Shopify store owners who are seeking reliable suppliers and a seamless experience with purchasing products for their stores, custom branding, and improved delivery speed.
In addition to its product sourcing and management capabilities, Zendrop offers a range of features to help businesses streamline their operations, including automated order fulfillment, real-time inventory tracking, and customizable shipping options. It also offers a suite of analytics and reporting tools to help businesses track and optimize their performance over time.
Zendrop Pricing
Zendrop offers a variety of pricing plans to cater to different business needs and sizes. Whether you are just starting out or scaling up your business, Zendrop's pricing options provide flexibility and value. Let's take a closer look at the different pricing plans and what they offer.
Zendrop offers three price packages:
- Free Plan: The free plan features 50 orders monthly, bulk ordering, 24/7 email support, and shipment tracking.
- Pro Plan: The plan costs $49 per month or $41.58 per month, billed at $499 annually. This plan features express shipping, auto-fill orders, bulk orders, unlimited orders, live chat, bundles and subscription boxes, and instant product sourcing.
- Plus Plan: The plan costs $79 per month or $549 billed annually. This plan features everything from the Pro Plan and more.
Zendrop Integrations
Zendrop integrates with various platforms and tools to streamline your dropshipping business. The platform integrates seamlessly with popular eCommerce platforms such as Shopify, WooCommerce, and BigCommerce, making it easy for you to import products, manage orders, and track shipments.
Additionally, Zendrop integrates with various third-party tools like Facebook Ads, Google Ads, and Klaviyo to help you optimize your marketing campaigns and streamline your operations. With these integrations, you can easily automate your dropshipping business and focus on growing your brand.
Zendrop Features
Zendrop features the following:
- Automated Dropshipping Turn on Auto-Fulfillment to put your order fulfillment on autopilot.
- 24/7 Support Zendrop offers 24/7 support for all users and even customer support for users on Zendrop select.
- United States Fulfillment Zendrop ships from the US warehouses and trusted US suppliers within 5 to 8 days to end customers.
- Custom Branding You can set yourself apart from the competition by customizing your products with unique labeling and custom packaging.
- World-Class Support Work with Zendrop's world-class support team around the clock in order to keep a pulse on all of your business needs at all times.
- Endless Product Catalog Zendrop offers over 1,000,000 products to sell, and if you can't find what you need, they'll source it for you.
- Scaling Resources Zendrop is equipped with resources and a world-class support team, ready to help you scale your business.
- Thank You Cards Send thank you cards in every order.
- Subscription Boxes Create subscription boxes for recurring revenue in a few easy steps.
- Analytics Keep track of your business processes in a single dashboard.
Zendrop Usability
Zendrop offers a user-friendly platform that simplifies the dropshipping process. It provides a streamlined system for product sourcing, order management, and fulfillment, which makes it easy for users to navigate and manage their business operations.
The platform is designed to be intuitive, so users can quickly learn how to use it without any extensive training or technical knowledge. This app is very easy to use and integrate, and the 24/7 support helps make the process a lot simpler.
» Discover the differences between the top dropshipping apps by reading one of the best EPROLO vs. Zendrop reviews
Zendrop Support
Zendrop offers 24/7 support via live chat and email, a FAQ page, and a Slack channel dedicated to both your and Zendrop's teams whenever you require help. Zendrop offers customer support through live chat, email, and a support center with articles and tutorials. They also have a Facebook group for users to connect and share tips and advice. Their support team is known for being responsive and helpful, and they offer assistance with issues such as order fulfillment, shipping, and product sourcing.
Become a World-Class Dropshipper
Zendrop is a great option for anyone looking to dropship without the hassle of dealing with language barriers, order fulfillment, and finding the right suppliers. The app allows you to focus on growing your business and improving customer satisfaction. Overall, if you're looking for a hassle-free way to start dropshipping, Zendrop is a reliable and effective solution.
Zendrop Review (2025) - Automated Dropshipping For Shopify Merchants
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Transcy Review (2025): Pricing, Features, Integrations, & More!
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You can tag customer queries with different labels, such as "urgent," "new," or "resolved." You can also add notes and create custom tags for your own convenience. Tidio takes the ticketing system one step further, allowing you to transform chats or emails into tickets in just a few clicks. Multichannel Tool The multichannel tool is a feature that helps you create a communication center by linking all your messaging channels into one platform. You can integrate Messenger, Instagram, Live Chat, and email with Tidio and respond to all your messages in one place. This way, you can save time, avoid switching between apps, and reach more customers on their preferred channels. Analytics Analytics is a feature that helps you measure and improve your customer service and sales, and Tidio functions as an excellent analytics app. It lets you see how your chatbots and operators are performing, how many conversions you are getting, and your customer satisfaction rate with your service. 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The Free plan best suits small businesses or hobbyists who want to try out the app. Communicator The Communicator plan is best for mid-sized teams that base customer support on live conversations. With this plan, you get unlimited conversations with live chat and up to five operators. You also get features such as team departments, analytics, live typing, viewed pages, a live visitors list, and more. The Communicator plan costs $19 per month per operator. Chatbots The Chatbots plan is a handy add-on with automations made for self-service. With this plan, you can create as many chatbots as you want and use them to automate tasks, answer questions, and collect data. You also get features such as over 35 chatbot templates, the visual chatbot editor, Zapier integration, and more. This plan starts at a monthly fee of $19 and is best suited for businesses that want to automate their customer service and increase conversions. Tidio+ The Tidio+ plan is a solution for growing businesses looking for advanced features and dedicated support. With this plan, you get unlimited conversations with live chat and a custom number of operators. You can also access all features, including Tidio AI, FAQ wizard, Reply Assistant, Smart Views, and more. The Tidio+ plan starts at $329 per month and is best suited for businesses that want to get the most out of Tidio and optimize their chat strategy. Integrations Tidio offers a range of integrations that can help you connect your chatbot with your favorite tools. They can be divided into platform and app integrations. Platform Integrations Tidio integrates with all leading e-commerce platforms, so you can easily install Tidio on your website without any coding skills. Some of the 18 platforms that Tidio integrates with are: ShopifyBigCommeerceWooCommerceWixMagentoWordPress App Integrations Tidio also integrates with 17 apps to enhance your chatbot's functionality and performance. Some of the most useful apps that Tidio integrates with are: KlaviyoOmnisendActiveCampaignMailChimpJudge.meGoogle Analytics Usability Tidio is one of the most user-friendly chatbot platforms on the market. You can set up your account and start chatting with your visitors in less than five minutes. As you can see below, the user interface is clean, intuitive, and easy to navigate. You can access all the features from the dashboard, such as chatbot templates, scenarios, settings, and analytics. The tool offers a wide range of chatbot templates to suit different purposes and industries. You can also create your own chatbot scenarios without coding using the drag-and-drop editor. Tidio is reliable and fast, with minimal downtime or technical issues. Support Tidio is more than just a chat tool. It's also a support tool that offers various ways to help you get the most out of the product. You can rely on the Tidio team for assistance, whether a quick answer, a detailed explanation, or a custom solution. Here are some of the support options they provide: Live chat support: Support staff typically respond within minutes on weekdays and are always friendly and helpful.Email support: They reply to your emails promptly and professionally every weekday.24/7 emergency phone support: They have a round-the-clock hotline in case you need immediate assistance.Customer success manager: A dedicated member of the Tidio team will guide you through the best practices and help you grow your business.Implementation specialist: They offer custom setup and integration for bigger teams or complex projects.Training sessions: You and your team have access to training on how to get the best out of Tidio.Chatbot building assistance: They can help you set up the bots for your specific needs and goals.Blog, case studies, and comparison articles: You can read helpful tips on chat, marketing, and e-commerce, gain inspiration from other businesses, and explore how Tidio compares to the competition.Help center: Tido also has a comprehensive knowledge base with articles, videos, and tutorials on a wide range of topics you can see below. 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