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How to handle customers’ address errors?

Sometimes customers enter a wrong shipping address and the courier has to return the package because they can’t deliver it. Who should pay for it, us or the customer?

What shipping time is reasonable for dropshipping?

How to use credits in our pricing plan?

We’re considering changing our pricing plan to allow our clients to buy credits that will be used to pay for our services. I’m worried that the shift to credits may affect the business. Does anyo

Can I receive payments with a personal PayPal account on Shopify?

I can't use a Business PayPal account as I just recently launched my Shopify store and I don't have a registered business yet.

Should I use a different app for reviews, chat, loyalty, emails, customer service, etc. or just one app that does it all?

In my Shopify store, I use Loox for reviews, Klaviyo for emails and Tidio for chat. I don't know if I should be using so many different apps and pay all of them, or maybe there's one app that can

How do I know if the customer has received the order?

All of my Ali express drop-ship items are showing as undelivered and at least some of them should have been delivered by now. Do I have to manually go in and "confirm goods received" with each o

What happened to my package?

My customer's package has been marked as delivered, but they haven't received it. I told them to check in with their neighbor but they haven't seen a delivery pass by either. How do I find out

How do I bulk order products on Oberlo??

I'm having trouble bulk ordering products. Does anyone know how to speed up the process?

How to change prices to say ‘our price’ instead of ‘sale’?

Is it important to get customers to subscribe to a mailing list?