Shopify cha-ching sound not working. How to fix?
Asked 2 years ago
Hey guys, the Shopify cash register sound that goes cha-ching isn't working for my store. Does anyone know what the problem might be and how to go about fixing it? Maybe there was a new Shopify update?
George Bender
Friday, August 25, 2023
It seems your Shopify's cash register sound isn't functioning ("cha-ching"). This could be due to settings or a glitch. Follow these 3 simple steps to troubleshoot this issue:
- Check your notification settings within Shopify and make sure sound is enabled.
- Clear your browser cache and cookies, as this often resolves minor glitches.
- If the issue persists, reach out to Shopify support for technical assistance.
Note: It might be helpful to review your phone settings and ensure the notification sound is enabled. This way, you'll be able to hear the satisfying "cha-ching" sound again!
Please follow our Community Guidelines
Related Articles

How to Find and Work With Shopify Experts
Brody Hall
February 10, 2023

Organizing Your Shopify Products
Rebekah Brace
May 8, 2023

Double Entry Accounting: What It Is and How It Works
Brody Hall
February 10, 2023
Can't find what you're looking for?