Shopify cha-ching sound not working. How to fix?

Asked a year ago

Hey guys, the Shopify cash register sound that goes cha-ching isn't working for my store. Does anyone know what the problem might be and how to go about fixing it? Maybe there was a new Shopify update?

Shopify store Sound Cha-ching sound Troubleshooting

George Bender

Friday, August 25, 2023

It seems your Shopify's cash register sound isn't functioning ("cha-ching"). This could be due to settings or a glitch. Follow these 3 simple steps to troubleshoot this issue: 
Check your notification settings within Shopify and make sure sound is enabled. 
Clear your browser cache and cookies, as this often resolves minor glitches. 
If the issue persists, reach out to Shopify support for technical assistance.
Note: It might be helpful to review your phone settings and ensure the notification sound is enabled. This way, you'll be able to hear the satisfying "cha-ching" sound again!