Okendo review authenticity

Asked 2 years ago

I'm thinking about using Okendo for my eCommerce store but I just have a question regarding the authenticity of the reviews. How can I ensure they aren't fake?

Okendo App review Customer review Reviews app

Richard Woods

Sunday, April 23, 2023

Ensuring the authenticity of reviews is essential for building trust with customers, and Okendo takes this responsibility seriously. Okendo verifies the email addresses of customers who leave reviews, ensuring that the review is coming from a real customer who has made a purchase from your store. Additionally, Okendo provides customers with the option to upload photos and videos as part of their reviews, which can provide additional proof of authenticity.
While no review system can guarantee 100% authenticity, Okendo's robust verification measures make it a trustworthy platform for collecting and displaying customer feedback. To further ensure the authenticity of reviews, it's important to encourage your customers to leave honest and unbiased feedback about their experiences with your products and services. By fostering a culture of transparency and authenticity, you can build trust with your customers and create a loyal following for your brand.