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Reviews.io Product Reviews for Shopify (2025) - Features & Pricing

Brody Hall
By Brody Hall
Joel Taylor
Edited by Joel Taylor

Updated November 16, 2023.

Our team tests eCommerce apps and publishes reviews that are unbiased and not influenced by payments we receive from some of the app developers.

Reviews.io

Whether your online business offers customers products or services, it needs to stay competitive in today's online environments. One of the best ways to do this is with customer reviews. To help your business achieve this, Reviews.io has positioned itself in the market as a tool that will allow your online store to gather authentic customer feedback. Reviews.io does this by allowing the easy collection of online reviews, monitoring of your brand, and giving your customers the valuable opportunity of being heard.

Reviews.io


With all that said, is this marketing tool a good fit for you? Let’s take a look at how Reviews.io works and what value it can add to your online businesses.

Pros


  • Avoid negative publicity: Get genuine feedback from people who have actually used your services and products to avoid negative publicity and online complaints.
  • Stay ahead of the curve: Combine customer feedback with other customer data to increase your ROI and maximize your marketing spend for greater business growth.
  • Engage with your customers and grow your business

Cons


  • High cost for businesses that require full-featured plans: The monthly price tag may outprice some small businesses or startups.

REVIEWS.io

4.9/5(484 reviews)



Best for

Reviews.io is perfect for those businesses that are looking to quickly build their online reputation, boost customer loyalty, and social proof their products and services.

Reviews.io Pricing

  • 14-day trial for all plans
  • Essential Plan: $45/month
  • Small Business Plan: $89/month
  • Growing Business Plan: $159/month

Reviews.io's Possible Integrations

One of the biggest advantages of Reviews.io is that it has an exhaustive list of integrations. The most popular of these integrations includes, but certainly isn't limited to,:

  • Shopify and Shopify Plus
  • BigCommerce
  • Facebook for Business
  • Instagram
  • EKM
  • Gorgias
  • Klaviyo
  • Slack
  • Salesforce
  • Plus a whole heap of customizable APIs

Features of Reviews.io

Reviews.io not only collects and analyzes customer feedback but also provides users with a ton of other great features as well.

For instance, Reviews.io also uses artificial intelligence to analyze customer data and provide actionable insights to business owners. This functionality grants a number of benefits. For businesses, the platform improves customer service, marketing, and product development. For consumers, the platform helps them gain more knowledge about the products they purchase and the businesses they frequent.

In order to gather and display customer feedback quickly, Reviews.io also allows users to easily import reviews from other platforms. This includes reviews from places like Google, Facebook, Yelp, Yell.com, Houzz, and Check-a-Trade.

Usability of Reviews.io

When it comes to Reviews.io’s usability, it’s kind of a mixed bag. For customers themselves, Reviews.io is comparable to other third-party apps such as Loox or Stamped.io - making obtaining customer feedback a super simple process.

For business owners like yourself, Reviews.io can be a little less straightforward, particularly for those that are new to e-commerce apps for platforms like Shopify or BigCommerce. For example, although the application’s setup is generally considered a fairly easy process, some of the more advanced features can be a little trickier to get your head around.

Reviews.io's Customer Support

Reviews.io’s customer support is held in high esteem by most users. It is generally very responsive and helpful and can be reached through a variety of different ways, including 24/7 live chat, over the phone, or through the company’s online support center.

The Bottom Line

Customer satisfaction is important for any business, and this is only more paramount in the e-commerce space. Online shoppers rely on previous customers’ experiences and feedback to help them determine whether or not a company’s products and services are of high quality and are trustworthy. For these reasons, a marketing tool like Reviews.io is invaluable to your online business.

With Reviews.io you can easily encourage customer feedback and read what your customers have to say about their experience with your business. This will not only socially proof your business but also help to gain that much-needed competitive edge over your online competitors.

REVIEWS.io

4.9/5(484 reviews)



Reviews.io Product Reviews for Shopify (2025) - Features & Pricing

Recommended Reviews

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Reputon Customer Reviews App: Social Proof for Shopify Stores

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Opinew Review (2025): Support, Pricing, Features, & More!

Customer reviews and user-generated content (UGC) provide the social proof you need to build your store's credibility. Almost 9 out of 10 global shoppers (89%) report that reading product reviews is an integral part of their buying journey. What's more, product pages with reviews have shown a massive 354% increase in conversions compared to pages without reviews. However, merchants frequently face stumbling blocks when collecting and displaying customer reviews, like the possibility of showcasing negative reviews first, low review counts, and review apps slowing down their store speed. Thankfully, the product review app, Opinew, offers solutions to these challenges. Learn about its capabilities, pricing plans, pros and cons, and more in our in-depth review of the app. We'll help you decide if Opinew is the best product review app for your online store. ProsUser-friendly interfaceWide range of featuresCustomizable widgets to match branding24/7 live chat supportExtensive integrations with popular appsLightweight app to improve SEOConsFree plan has limited imports & request emailsSome report that code remains after uninstallation Best For A valuable app for e-commerce stores of all sizes, Opinew offers a variety of plans to suit different business needs. While any store will benefit from using the app, direct-to-consumer (D2C) brands, especially those in fashion and electronics, can expect to reap the biggest rewards from this review app. These industries rely heavily on social proof to build trust and influence purchasing decisions, making Opinew an ideal choice to increase their sales. » If you're eager to rev up your sales, check out these great sales-boosting apps Overview of Features Bulk Review Import Opinew's review import feature allows users to easily import reviews from popular marketplaces like Amazon, eBay, and AliExpress, and other review apps like Judge.me and Yotpo. With one-click bulk import initiation, Opinew's automatic syncing saves time and effort, ensuring that you don't leave out any of your stellar customer reviews from other platforms. Automatic Review Requests Opinew's review request feature allows store owners to automate the request process by sending the customer an email or SMS asking for a review. The convenient drag-and-drop editor lets you customize email content to match your tone and branding. Additionally, Opinew enables merchants to send printed QR codes along with their shipments, providing a convenient way for customers to leave reviews. To encourage shoppers to give reviews, you can also send them coupons as incentives. Review Display Widgets Opinew offers 8 customizable and professionally designed widgets. Using a sales funnel, these widgets are perfect for targeting the different stages of the customer journey, such as homepage reviews, stars on product pages, and dedicated review pages. The widgets are highly customizable, allowing you to tailor their look and feel to match your brand image. In addition, analytics track each widget's performance, offering insights into which widgets are performing best to help you improve your overall marketing strategy. Smart Reviews Opinew's smart reviews feature automatically presents the reviews with the highest conversion rates first. With its advanced AI technology, the app displays certain reviews based on each customer's location and preferences, maximizing your sales potential. On the other hand, if you have less favorable reviews, these will be automatically moved further down the list, giving you peace of mind that negative reviews aren't harming your conversions. SEO Boost Opinew includes several functionalities to improve your store's search engine optimization (SEO). Rich snippets that display additional information, such as ratings and number of reviews in search engine results, can help improve click-through rates. Additionally, Opinew functions as an image optimization app, compressing review images and videos and employing lazy loading. What's especially great is that, unlike other review apps, Opinew won't slow down your page loading speed. All of these features work together to help improve your store's visibility in search results and drive more traffic to your website. » Head to our picks of the best SEO apps to boost traffic & reach more potential customers Plans & Pricing Opinew offers store owners a free plan, 3 paid plans, and the option of a customized enterprise plan. Each comes with a 14-day free trial period, and you'll get a generous 17% discount if you opt for an annual subscription. Free The free plan offers key features to help you get started with review management, including review import, email requests, and customizable widgets. This plan is entirely free, but bear in mind that there are limits to the number of email review requests and review imports it supports. Starter Opinew's Starter plan offers features for businesses that require more advanced review management. In addition to review imports, email requests, and customizable widgets, the Starter plan includes features like rich snippets, image optimization, and fast page speed. It comes at an affordable price of $19 a month. Growth As the name suggests, Opinew's Growth plan targets stores looking to expand their review management efforts. The Growth plan offers all the features in the Starter plan, as well as advanced features such as AI-powered personalized review display, bulk imports, and integrations with other popular review apps. It also provides access to analytics for tracking widget performance. These services come at a rate of $89 per month. Advanced At $199 a month, Opinew's Advanced plan is tailored for businesses seeking comprehensive review management capabilities. In addition to all the features available in the Growth plan, the Advanced plan has benefits such as custom domain support, priority email support, and the ability to send printed QR codes with shipments. It also includes advanced analytics and reporting capabilities for detailed insights. Enterprise Opinew's Enterprise plan is designed for large businesses with more complex review management needs. The Enterprise plan provides all the features of the Advanced plan and offers dedicated account management, custom onboarding, and priority live chat support. Opinew also offers custom integrations and advanced customization options to meet your specific business needs. The Enterprise plan offers flexible pricing options to suit the needs of any store, and monthly fees start at $499. Integrations Opinew offers a wide range of valuable integrations that can be categorized into the following groups: Page builders: Integrate seamlessly with popular page builders like PageFly and GemPages to optimize and enhance your store's visual design and layout.Marketing tools: Integrate with marketing automation platforms like Klaviyo to leverage customer data for targeted email campaigns and personalized marketing strategies.Other review apps: With this integration, you can easily import your data from other popular review apps like Loox.Loyalty apps: Integrate loyalty programs, such as Smile.io, to reward and retain customers, fostering long-term customer relationships and repeat purchases.Search & Filtering: With integrations with apps like Fast Simon, you can enhance search functionality and provide advanced filtering options, allowing customers to find products more efficiently.Customer support: Integrate with customer support apps like Gorgias to streamline customer communication and provide efficient support across channels.SEO & rich snippets: Optimize your store's SEO by integrating with tools like JSON-LD for SEO that generate structured data and rich snippets for search engine visibility.Other tools: Seamlessly connect with additional platforms such as Google Shopping, Weglot for multilingual support, and Facebook for social media integration. Usability Opinew's setup process is straightforward and only takes around 15 minutes to complete. The app's user interface is intuitive and easy to navigate, making it accessible for users with varying levels of technical expertise. One of the key advantages of Opinew is its automated workflows, which streamline the review collection and publishing process. Once set up, the app automatically sends review requests to customers and allows them to submit reviews directly on the website. The app also enables store owners to automate review moderation, ensuring that only relevant and appropriate reviews are displayed. The app is also specifically designed to be lightweight and won't slow down your site speed. In fact, it's the most lightweight review app on Shopify. » If slow loading times are an issue for you, check out these top-rated speed optimization apps Support Opinew provides a range of customer services, including: 24/7 live chat support: Users can access live chat support anytime to get help with issues they encounter while using the app.One-on-one migration & widget installation walkthrough: Opinew offers personalized support to help users migrate their existing reviews from other platforms and install the app's widgets on their site.Priority support: Users on the Advanced plan have access to priority support, which means their inquiries will be handled first in the support queue.Dedicated customer success manager: Users on the Enterprise plan have a dedicated customer success manager who provides personalized support and guidance. In addition to these services, Opinew offers a range of helpful resources, like: Onboarding video tutorials: These guide users through the setup process and show them how to use the app's features.Case studies: Real-life success stories showcase the app's effectiveness and provide inspiration on how to use it effectively.Blog: The app's blog provides valuable insights into best practices for using customer reviews to drive engagement and conversions.Help center: The app's help center contains a range of articles and resources to help users troubleshoot common issues and get the most out of the app.FAQs: The app's FAQs section provides quick answers to common questions users may have about the app's features and functionality. Open New Marketing Doors With Opinew Incorporating product reviews on your Shopify store can have numerous benefits, including increasing credibility, boosting conversions, and decreasing customer returns. By leveraging Opinew's features and resources, you can effectively collect and display customer reviews on autopilot. It's an essential marketing tool that sets itself apart from other product review apps with its user-friendly interface, automated workflows, lightweight design, and personalized support. Open yourself up to a new marketing avenue with Opinew, and you'll soon gain the trust of your customers, enhance your online reputation, and drive engagement and sales. » Looking for more ways to generate user content? Take a look at our selection of the best social-proof apps