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Reviews.io Product Reviews for Shopify (2025) - Features & Pricing

Brody Hall
By Brody Hall
Joel Taylor
Edited by Joel Taylor

Updated November 16, 2023.

Our team tests eCommerce apps and publishes reviews that are unbiased and not influenced by payments we receive from some of the app developers.

Reviews.io

Whether your online business offers customers products or services, it needs to stay competitive in today's online environments. One of the best ways to do this is with customer reviews. To help your business achieve this, Reviews.io has positioned itself in the market as a tool that will allow your online store to gather authentic customer feedback. Reviews.io does this by allowing the easy collection of online reviews, monitoring of your brand, and giving your customers the valuable opportunity of being heard.

Reviews.io


With all that said, is this marketing tool a good fit for you? Let’s take a look at how Reviews.io works and what value it can add to your online businesses.

Pros


  • Avoid negative publicity: Get genuine feedback from people who have actually used your services and products to avoid negative publicity and online complaints.
  • Stay ahead of the curve: Combine customer feedback with other customer data to increase your ROI and maximize your marketing spend for greater business growth.
  • Engage with your customers and grow your business

Cons


  • High cost for businesses that require full-featured plans: The monthly price tag may outprice some small businesses or startups.

REVIEWS.io

4.9/5(484 reviews)



Best for

Reviews.io is perfect for those businesses that are looking to quickly build their online reputation, boost customer loyalty, and social proof their products and services.

Reviews.io Pricing

  • 14-day trial for all plans
  • Essential Plan: $45/month
  • Small Business Plan: $89/month
  • Growing Business Plan: $159/month

Reviews.io's Possible Integrations

One of the biggest advantages of Reviews.io is that it has an exhaustive list of integrations. The most popular of these integrations includes, but certainly isn't limited to,:

  • Shopify and Shopify Plus
  • BigCommerce
  • Facebook for Business
  • Instagram
  • EKM
  • Gorgias
  • Klaviyo
  • Slack
  • Salesforce
  • Plus a whole heap of customizable APIs

Features of Reviews.io

Reviews.io not only collects and analyzes customer feedback but also provides users with a ton of other great features as well.

For instance, Reviews.io also uses artificial intelligence to analyze customer data and provide actionable insights to business owners. This functionality grants a number of benefits. For businesses, the platform improves customer service, marketing, and product development. For consumers, the platform helps them gain more knowledge about the products they purchase and the businesses they frequent.

In order to gather and display customer feedback quickly, Reviews.io also allows users to easily import reviews from other platforms. This includes reviews from places like Google, Facebook, Yelp, Yell.com, Houzz, and Check-a-Trade.

Usability of Reviews.io

When it comes to Reviews.io’s usability, it’s kind of a mixed bag. For customers themselves, Reviews.io is comparable to other third-party apps such as Loox or Stamped.io - making obtaining customer feedback a super simple process.

For business owners like yourself, Reviews.io can be a little less straightforward, particularly for those that are new to e-commerce apps for platforms like Shopify or BigCommerce. For example, although the application’s setup is generally considered a fairly easy process, some of the more advanced features can be a little trickier to get your head around.

Reviews.io's Customer Support

Reviews.io’s customer support is held in high esteem by most users. It is generally very responsive and helpful and can be reached through a variety of different ways, including 24/7 live chat, over the phone, or through the company’s online support center.

The Bottom Line

Customer satisfaction is important for any business, and this is only more paramount in the e-commerce space. Online shoppers rely on previous customers’ experiences and feedback to help them determine whether or not a company’s products and services are of high quality and are trustworthy. For these reasons, a marketing tool like Reviews.io is invaluable to your online business.

With Reviews.io you can easily encourage customer feedback and read what your customers have to say about their experience with your business. This will not only socially proof your business but also help to gain that much-needed competitive edge over your online competitors.

REVIEWS.io

4.9/5(484 reviews)



Reviews.io Product Reviews for Shopify (2025) - Features & Pricing

Recommended Reviews

Hextom: Ultimate Sales Boost Review 2025 – Pricing, Features & More

As an e-commerce merchant, you know sales are the lifeblood of your business. Unfortunately, common challenges like customer procrastination and cart abandonment can make driving conversions difficult. According to Baymard Institute, as of Q3 2022, the average online shopping cart abandonment rate is 69.99%, underscoring the importance of choosing the best Shopify apps to help increase sales. Enter Hextom Ultimate Sales Boost (USB), a Shopify app designed to address many of the issues e-commerce merchants commonly face. By creating a sense of urgency, scarcity, and trust, Hextom USB helps increase conversions and drive sales. In this review, we'll take a closer look at the app's pricing, features, and benefits to help you determine if it's the right tool for your business. 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Features for Urgency and Scarcity Hextom USB offers several widgets that create a sense of urgency and scarcity, including: Countdown timersLow stock indicatorsRecent sales notifications Creating a fear of missing out (FOMO) among shoppers, these features help drive them to complete their purchase before the opportunity passes. By leveraging urgency and scarcity, merchants can increase their conversion rates and revenue. 2. Features for Social Proof and Building Trust Hextom USB also has various tools for building social proof and trust. For instance, the app lets you display: Product reviewsTrust badgesUser testimonials By showcasing these elements, you can demonstrate your products are high quality and build credibility with potential customers, increasing the chances of them making a purchase. » For more options, check out other social proof apps too 3. 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Support Hextom USB provides a range of support options to help merchants get the most out of the app. The app's extensive support features include: Email support: Merchants can email the Hextom support team with any questions or issues they may encounter while using the app. Video tutorials: A variety of video tutorials on Hextom's website can help merchants understand how to use the app's different features.Setup & configuration articles: Besides video tutorials, Hextom USB also provides a range of setup and configuration articles to help merchants get started with the app. FAQs: The app's website also includes a comprehensive FAQ section that addresses common questions and issues users may face. Boost Your Bottom Line With Hextom USB Despite taking some time to deliver results, Hextom USB is a powerful app with numerous features to enhance your e-commerce store. 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WATI's WhatsApp Chat & Abandoned Cart: Boost Revenue Through WhatsApp

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However, each strategy has its own distinctive elements. Standard Plan ($49/month or $40/month if paid annually)For mid-sized businessesBasic chatbot builder; ten chatbotsTwo global webhooksPro Plan ($98/month or $80/month if paid annually) This plan offers all of the Standard Plan's features, plus:For mid-sized businessesAdvanced chatbot builder; 25 interconnected chatbotsCollect data & trigger automationRoute chats & update attributesTen global webhooksEnterprise Plan (custom price) This plan offers all of the features of the previous plans, plus:For large-sized businessesHigher API limitsHigher Chatbots and keywordsDedicated Account ManagerPriority supportIP whitelistingUnlimited global webhooks Integrations WATI: Whatsapp Chat offers a large amount of integrations with popular APIs, CRMs and e-commerce platforms. 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Order to Discount App Review: Shopify Loyalty & Discount Code Generation

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