Reviews.io Product Reviews for Shopify (2025) - Features & Pricing


Updated November 16, 2023.
Our team tests eCommerce apps and publishes reviews that are unbiased and not influenced by payments we receive from some of the app developers.

Whether your online business offers customers products or services, it needs to stay competitive in today's online environments. One of the best ways to do this is with customer reviews. To help your business achieve this, Reviews.io has positioned itself in the market as a tool that will allow your online store to gather authentic customer feedback. Reviews.io does this by allowing the easy collection of online reviews, monitoring of your brand, and giving your customers the valuable opportunity of being heard.
With all that said, is this marketing tool a good fit for you? Let’s take a look at how Reviews.io works and what value it can add to your online businesses.
Pros
- Avoid negative publicity: Get genuine feedback from people who have actually used your services and products to avoid negative publicity and online complaints.
- Stay ahead of the curve: Combine customer feedback with other customer data to increase your ROI and maximize your marketing spend for greater business growth.
- Engage with your customers and grow your business
Cons
- High cost for businesses that require full-featured plans: The monthly price tag may outprice some small businesses or startups.
Best for
Reviews.io is perfect for those businesses that are looking to quickly build their online reputation, boost customer loyalty, and social proof their products and services.
Reviews.io Pricing
- 14-day trial for all plans
- Essential Plan: $45/month
- Small Business Plan: $89/month
- Growing Business Plan: $159/month
Reviews.io's Possible Integrations
One of the biggest advantages of Reviews.io is that it has an exhaustive list of integrations. The most popular of these integrations includes, but certainly isn't limited to,:
- Shopify and Shopify Plus
- BigCommerce
- Facebook for Business
- EKM
- Gorgias
- Klaviyo
- Slack
- Salesforce
- Plus a whole heap of customizable APIs
Features of Reviews.io
Reviews.io not only collects and analyzes customer feedback but also provides users with a ton of other great features as well.
For instance, Reviews.io also uses artificial intelligence to analyze customer data and provide actionable insights to business owners. This functionality grants a number of benefits. For businesses, the platform improves customer service, marketing, and product development. For consumers, the platform helps them gain more knowledge about the products they purchase and the businesses they frequent.
In order to gather and display customer feedback quickly, Reviews.io also allows users to easily import reviews from other platforms. This includes reviews from places like Google, Facebook, Yelp, Yell.com, Houzz, and Check-a-Trade.
Usability of Reviews.io
When it comes to Reviews.io’s usability, it’s kind of a mixed bag. For customers themselves, Reviews.io is comparable to other third-party apps such as Loox or Stamped.io - making obtaining customer feedback a super simple process.
For business owners like yourself, Reviews.io can be a little less straightforward, particularly for those that are new to e-commerce apps for platforms like Shopify or BigCommerce. For example, although the application’s setup is generally considered a fairly easy process, some of the more advanced features can be a little trickier to get your head around.
Reviews.io's Customer Support
Reviews.io’s customer support is held in high esteem by most users. It is generally very responsive and helpful and can be reached through a variety of different ways, including 24/7 live chat, over the phone, or through the company’s online support center.
The Bottom Line
Customer satisfaction is important for any business, and this is only more paramount in the e-commerce space. Online shoppers rely on previous customers’ experiences and feedback to help them determine whether or not a company’s products and services are of high quality and are trustworthy. For these reasons, a marketing tool like Reviews.io is invaluable to your online business.
With Reviews.io you can easily encourage customer feedback and read what your customers have to say about their experience with your business. This will not only socially proof your business but also help to gain that much-needed competitive edge over your online competitors.
Reviews.io Product Reviews for Shopify (2025) - Features & Pricing
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Privy App Review - Pricing, Features, and More
Privy has been designed to help e-commerce businesses effortlessly scale up their marketing channels. The company has helped over 500,000 online businesses from more than 180 countries, creating over $3.9B in sales. With its powerful suite of tools, Privy allows businesses to easily create and display pop-ups, banners, and other customizable forms that encourage visitors to sign up for email newsletters, create accounts, and more. By gathering email addresses and other important data from visitors, businesses can build more effective email marketing campaigns and better understand their customers' needs and preferences. That's definitely not a bad figure to have on their resume. But, is Privy worth all the hype? ProsIntegrated cart upsell featuresIntegrate a wide range of e-commerce store platformsFeatures a drag and drop content editorConsEmbeddable forms can be a little inflexibleThe basic features of the more affordable plans can be rather limiting What is Privy? Privy is a marketing platform that offers tools and features to help businesses grow their email lists, reduce cart abandonment, and increase sales through targeted and personalized campaigns. The app provides a range of customizable pop-ups, banners, and email campaigns to help businesses capture and engage their website visitors, as well as comprehensive analytics to measure the success of their efforts. Best For Privy is well suited to e-commerce stores and online businesses of all sizes. The team's free plan will suit small online stores or startups while their premium plans scale well to fit the needs of larger sites. Privy's focus on email marketing and list growth makes it an ideal solution for businesses looking to increase their email subscribers and generate more revenue through email marketing campaigns. How the Pricing Works Here's a nice surprise: Privy offers an unlimited time period free plan. The only catch, the free plan only allows 3,000 automated emails to be sent out per month. Which, for small e-commerce stores or any online stores that are just starting out, is a great deal. The only other downside the free plan presents is some of the more advanced functions like audience targeting can start to feel a little limiting. So what about higher traffic businesses that wish to upgrade to Privy's paid services? Well, Privy's Plus Plan, Commerce Plan, and Growth Plan are all relatively reasonably priced. Here's how much they'll cost and what features you'll be able to access depending on your plan of choice: Privy's Plus Plan will set you back $24 per month. Or the annual plan costs around $238 or just below $20 per month.The Commerce Plan costs $79 per month. Or the annual plan is around $788 or just over $65 per month.The Growth Plan costs $299 per month or more depending on the number of sign-ups and user traffic. All Integrations Privy is not just a Shopify app. Nope, It works with just about every major e-commerce platform. So no matter what e-commerce CMS you are using, Privy is just a few nuisance-free clicks away. Here are the e-commerce CMSs Privy integrates with: ShopifyShopify PlusBigCommerceWixSquarespaceMagentoWeeblyWooCommerceVolusion App Features Privy facilitates this by integrating with many major e-commerce CMS platforms. The app's features can then be used by e-commerce merchants to target on-site and off-site customers through a select number of features. It allows the display of on-site banners and pop-ups as well as integrated cart abandonment strategies. Its off-site features include building email mailing lists, scale automated emails, and rollout event-triggered campaigns. Usability It has a wide range of great features to offer its customers, and even though some more tech-minded users will appreciate this, new customers may find it a bit of a steep learning curve. Privy offers a variety of customizable templates, making it quick and easy to create and launch campaigns. The app's real-time analytics also provide valuable insights into the performance of campaigns, allowing users to easily track progress and make data-driven decisions. To help their customers out, the Privy team has added masterclass courses on their website to help out. Support The channels in which Privy users can get in touch with the support team are limited. There is no Slack or customer forum set up to get answers immediately. So, sadly, customers must get in touch the old-fashioned way through the company's contact us page, email, or FAQ support page. The Bottom Line Privy is a great engagement tool for e-commerce sites, large or small. Its interface is simple enough to navigate, there’s a wide array of conversion and sale boosting features, and Privy can be trialed through a comprehensive free plan. With that said, some less tech-minded users may experience a steep learning curve when endeavoring to make full use of Privy’s features and the company’s customer support has been known to be a little lacking.

Tidio Review (2025): Pricing, Features, Support, & More!
According to a recent study, the amount of money consumers spend on retail purchases through chatbots is expected to reach $142 billion by 2024. That's a staggering increase from just $2.8 billion in 2019. Chatbots are not only convenient and cost-effective, but they also provide a personalized and engaging customer experience. Providing excellent customer service is not always easy. Merchants face many challenges, such as a lack of time or human resources to promptly handle customer queries, language barriers, time zone differences, etc. That's why we decided to review one of the most popular chatbot tools on the market: Tidio. Tidio is a chatbot and live chat platform that helps you communicate with your customers in real time, automate tasks, and personalize your interactions. We'll take you through the ins and outs of the app in this detailed review. Best For Tidio is the perfect app for any small to medium e-commerce store looking to improve customer service and increase sales. Whether you sell clothes, books, gadgets, or anything else, Tidio can help you connect with your customers and answer their questions in real time. However, stores with high volumes of customer inquiries or those that sell complex products will benefit the most from the app. This is because Tidio allows you to automate your responses, create chatbots, and integrate with other tools like email marketing and CRM. This way, you can save time, reduce costs, improve customer satisfaction, and ultimately, increase sales. ProsEasy-to-use UINo coding skills neededWide range of AI-driven featuresCustomizable chat widgets & chatbotsQuick multilingual supportMore affordable than similar appsConsLimited Shopify app integrationsFree plan has a limited number of chats » Check out our selection of the best sales-boosting apps to see your sales soar Overview of Features Live Chat Live chat is one of Tidio's core features. 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Chatbots Tidio's chatbots allow you to have fully automated customer service without any coding skills. You can use the visual chatbot builder to create your own chatbots or choose from 35+ templates for different scenarios. You can also use chatbots to collect customer data, send pop-up messages when customers abandon their cart, and conduct post-conversation surveys. Tidio AI Tidio AI can help you provide faster and smarter customer service. This feature comprises a set of advanced features that use artificial intelligence to enhance your chatbots and live chat. You can use the Reply Assistant to get suggested responses based on previous chats, the FAQ Wizard to create chatbots that answer common questions, and Smart Views to segment your visitors based on their behavior and preferences. Ticketing Ticketing is a feature that helps you track and prioritize customer queries. It can help you organize your customer service and avoid missing any important issues. 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From Conversations to Conversions: Turn Customer Service Into Sales Tidio is not just a chatbot platform. It's also a great marketing tool to help you turn your website visitors into loyal customers. Although it has minor drawbacks, like the limited nature of the free plan, it offers a wide range of robust capabilities that set it apart from its peers. With Tidio, you can create personalized chatbots that engage your visitors with relevant messages and offers. You can also use live chat to provide exceptional customer service and answer any questions or concerns they might have. Plus, you can track and analyze your visitors' behavior and preferences to optimize your website and campaigns. All of these features can help you generate more leads and increase sales through targeted and exceptional customer service. Tidio not only helps you start the conversation, but it also ensures that you end it with a conversion. » Gain further momentum with some of the best conversion rate optimization apps

Starstream Review—Automatic Event Ticketing for Shopify Sellers
Managing tickets to online events can be incredibly exhausting and confusing, especially as your Shopify store grows. Selling tickets to online webinars and livestreams always runs the risks of cross-sharing, users struggling to access the event, and more. Instead of struggling with managing your event tickets yourself, consider letting an automated service like Starstream by Livestream Labs handle it for you. Read on to learn more. Why You Should Use Starstream Aside from automatically handling the distribution of tickets to your online and physical events, Starstream can also offer you the following features: Reduced Cross-Sharing Chances Starstream will generate a secret link for your customers 24 hours before the event begins and control their access, which is a proven strategy for reducing the amount of unpaying customers attending your events. Compatibility With All Major Livestreaming Platforms You'll never have to worry about a platform not working for your event. Starstream is compatible with streaming services like YouTube and Facebook (among others) as well as webinar services like Zoom. Customized Ticket Capabilities The app will let you customize the look of your online and physical tickets to match your brand identity. QR Codes for Physical Events Even if you hold physical events, Starstream can automate the process with unique QR codes for each customer that you can validate and authorize with Starstream's built-in QR code scanner. Calendar Updates Not only can customers add your online and physical events to their event calendars on Google, Outlook, Yahoo, and more, but they will also receive updates about your event to ensure that they don't miss it. Event Replays Paying customers will have the option to receive replays of the events that they attended so that no information is lost along the way. Pricing Starstream is free to install and integrate into your Shopify store and comes with no additional monthly costs. Instead, Starstream will charge you a usage fee of $0.99 per ticket under $20, and $1.99 per ticket over $20. This ensures that you won't have to pay unnecessary fees if customers don't purchase enough tickets. Our Verdict: Should You Use Starstream? If your business ever holds events—both online and in-person—then an automatic ticketing service like Starstream by Livestream Labs is a necessity. Even if you only hold a single event per month—or fewer—Starstream won't charge you unless there are tickets being sold, and so there's really no harm in having it installed and ready to automate the ticket process so that you never have to worry. If you'd like to learn more, head to their Shopify store page to begin.