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Reviews.io Product Reviews for Shopify (2026) - Features & Pricing

Brody Hall
By Brody Hall
Joel Taylor
Edited by Joel Taylor

Updated November 16, 2023

Our team tests eCommerce apps and publishes reviews that are unbiased and not influenced by payments we receive from some of the app developers.

Reviews.io

Whether your online business offers customers products or services, it needs to stay competitive in today's online environments. One of the best ways to do this is with customer reviews. To help your business achieve this, Reviews.io has positioned itself in the market as a tool that will allow your online store to gather authentic customer feedback. Reviews.io does this by allowing the easy collection of online reviews, monitoring of your brand, and giving your customers the valuable opportunity of being heard.

Reviews.io


With all that said, is this marketing tool a good fit for you? Let’s take a look at how Reviews.io works and what value it can add to your online businesses.

Pros


  • Avoid negative publicity: Get genuine feedback from people who have actually used your services and products to avoid negative publicity and online complaints.
  • Stay ahead of the curve: Combine customer feedback with other customer data to increase your ROI and maximize your marketing spend for greater business growth.
  • Engage with your customers and grow your business

Cons


  • High cost for businesses that require full-featured plans: The monthly price tag may outprice some small businesses or startups.

REVIEWS.io

4.9/5(484 reviews)



Best for

Reviews.io is perfect for those businesses that are looking to quickly build their online reputation, boost customer loyalty, and social proof their products and services.

Reviews.io Pricing

  • 14-day trial for all plans
  • Essential Plan: $45/month
  • Small Business Plan: $89/month
  • Growing Business Plan: $159/month

Reviews.io's Possible Integrations

One of the biggest advantages of Reviews.io is that it has an exhaustive list of integrations. The most popular of these integrations includes, but certainly isn't limited to,:

  • Shopify and Shopify Plus
  • BigCommerce
  • Facebook for Business
  • Instagram
  • EKM
  • Gorgias
  • Klaviyo
  • Slack
  • Salesforce
  • Plus a whole heap of customizable APIs

Features of Reviews.io

Reviews.io not only collects and analyzes customer feedback but also provides users with a ton of other great features as well.

For instance, Reviews.io also uses artificial intelligence to analyze customer data and provide actionable insights to business owners. This functionality grants a number of benefits. For businesses, the platform improves customer service, marketing, and product development. For consumers, the platform helps them gain more knowledge about the products they purchase and the businesses they frequent.

In order to gather and display customer feedback quickly, Reviews.io also allows users to easily import reviews from other platforms. This includes reviews from places like Google, Facebook, Yelp, Yell.com, Houzz, and Check-a-Trade.

Usability of Reviews.io

When it comes to Reviews.io’s usability, it’s kind of a mixed bag. For customers themselves, Reviews.io is comparable to other third-party apps such as Loox or Stamped.io - making obtaining customer feedback a super simple process.

For business owners like yourself, Reviews.io can be a little less straightforward, particularly for those that are new to e-commerce apps for platforms like Shopify or BigCommerce. For example, although the application’s setup is generally considered a fairly easy process, some of the more advanced features can be a little trickier to get your head around.

Reviews.io's Customer Support

Reviews.io’s customer support is held in high esteem by most users. It is generally very responsive and helpful and can be reached through a variety of different ways, including 24/7 live chat, over the phone, or through the company’s online support center.

The Bottom Line

Customer satisfaction is important for any business, and this is only more paramount in the e-commerce space. Online shoppers rely on previous customers’ experiences and feedback to help them determine whether or not a company’s products and services are of high quality and are trustworthy. For these reasons, a marketing tool like Reviews.io is invaluable to your online business.

With Reviews.io you can easily encourage customer feedback and read what your customers have to say about their experience with your business. This will not only socially proof your business but also help to gain that much-needed competitive edge over your online competitors.

REVIEWS.io

4.9/5(484 reviews)



Reviews.io Product Reviews for Shopify (2026) - Features & Pricing

Recommended Reviews

Reviewing The Niche Scraper Tool (2026)

Finding that ever-elusive winning product for your dropshipping store can be a challenging and lengthy process. You need to identify and analyze potential products that you can sell based on a variety of factors like demand, competition, and profit margins. Products that rank well for these factors can drive significant traffic to your e-commerce store, while poor ones are usually wasted investments. Thankfully, there are tools that can help with product research. Some can even automate scraping products from Shopify (dropshipping) stores, making the whole thing a lot easier. These dropshipping spy and scraping tools are designed to collect and analyze large volumes of data, and they can provide useful information about products, competitors, keywords, and market trends, helping business owners make data-driven decisions. Find Best Selling Products With Niche Scraper Niche Scraper, one of the Ecomhunt alternatives, is one such tool. In this review we'll cover its key features, pricing, pros & cons, and other important bits of information to help your eCommerce store get an edge on the competition. Let's dig in. ProsA lot of data on winning productsEasy-to-navigate interfaceComprehensive tutorialsReliable analyticsRegular updatesAffordableConsShipping can be slowSuggested selling prices may be unrealistic What Is Niche Scraper? At its core, Niche Scraper is a SaaS (software as a service) dropshipping tool that scrapes together winning products in one easy-to-access place. These products are pulled from both competitor stores and AliExpress, making the process of finding trending and hyped products much easier than manually hunting for them online by yourself. It also allows you to outsource products you want to sell on your Shopify store. What is Niche Scraper Best For? Simple to Use Niche Scraper makes research incredibly simple. It takes only a few clicks to get all the information you need to find new niches and start targeting them.Comprehensive Tool Niche Scraper gives users access to a trove of data you'd have to use several other tools to get. It has a comprehensive database you can use to get the most up-to-date information available.Affordable Solution The monthly plan technically starts at $69, but it's perpetually discounted to $49.95. In addition, the deal for the annual plan is excellent, as you get a full-year subscription for just $199.Not Just for Shopify If you don't have a Shopify store, you can still make good use of Niche Scraper. It identifies and sources products you can list on any platform. The only advantage Shopify has is that Niche Scraper supports the one-click Copy option only for this e-commerce giant. Overview of Niche Scraper's Features The two best features of Niche Scraper are its winning product scraper and its store analysis tools, but it offers much more. Product Discovery Niche Scraper's Product Scraper goes hand in hand with the Hand-Picked feature. The giant boasts that it has the most advanced product research tool, and it truly is a comprehensive solution. It allows for a variety of filtering options so you can fine-tune your research and ordering to suit your needs. You can pick products by their shop scores, popularity, categories, the country where it's popular, and many more. The app shows all relevant information in an easy-to-understand format, and adding them to your store takes just a click or two. Hand Picked selects winning products and pairs them with sample Facebook Ads, Suppliers, and more. You'll be able to see costs and expected profit margins, so you can see just how much you stand to make from each sale. » Learn more about how to organize your bestselling products here Market Research Niche Scraper Store Analysis tool allows you to browse thousands of top Shopify stores and reveal their best-selling products, traffic, popularity, and more. All you have to do is enter a store name or URL, and you're set. Niche Scraper will show you the store's top sellers, and you'll be able to copy them to your store just by entering its link into the prompt you get. After that, you'll still have to fulfill your order, but the lion's share of the work will be done. You can also use Niche Scraper's Top Niches option to discover which niches are the most profitable. It shows the 12 most profitable niches for the year or the 10 most profitable niches for the week. » For tips on tracking your own store's profit, check out our list of best profit tracking apps Ad spy does exactly what it says on the tin. It allows you to browse thousands of profitable ads and saves you time and money you'd otherwise spend on those that don't work. You can browse Facebook and Tik Tok, filter images or videos, select the number of likes and comments, and use many other metrics to find the right ad you want to use for inspiration. Marketing Tools When it comes to marketing tools, Niche Scraper can help you create video ads with its Video Ad Maker. The process is very simple, and you'll have a video ready in five easy steps: Copy and paste your Shopify product URL.Click Fetch Images.Select your desired customization options.Click Generate Video.Download the video and use it as your Facebook Ad. Niche Scraper Pricing Niche Scraper is a fairly affordable tool. It comes with a free, if limited, plan, and the pro membership is on a permanent discount from $69 to $49.95 per month. It's a very good deal considering what you're getting. In addition, the annual plan is also available at a frankly astonishing $199. That's a total of eight months free at the discounted rate. Definitely worth picking up if you've decided that this is the app for you. Niche Scraper accepts payments via all major debit or credit cards and offers a 7-day money-back guarantee. » For more help with Shopify buy now pay later options, check out our list of apps here Niche Scraper Usability Niche Scraper is easy to use and has a simple user interface. The clean website design allows for intuitive navigation, and all important information is presented right there on the main screen. If you're using Shopify, the whole process is incredibly simple, and you can start selling products in just a few clicks. Since Niche Scraper is a dropshipping app, there are a few things to keep in mind regarding shipping times. Since most products that Niche Scraper finds originate in China, you can expect fairly long shipping times (6–8 weeks). However, many suppliers have international warehouses with fast local shipping. This works great with Niche Scraper's filtering function that allows you to show only products that can be shipped from warehouses based in the US. Alternatives for other markets exist as well, enabling you to deliver the goods to your shoppers fast. Niche Scraper Support The Niche Scraper team is doing great work educating the company's customers. There's a comprehensive library of video tutorials and educational videos right there on the main page. Users can learn how to use the app and how to identify the best deals, correctly recognize trends, and market products. After signing up for Niche Scraper, you'll be invited to join the Facebook group. The community is very helpful, and you'll be able to get the latest marketing recommendations from them. Standard support options are somewhat limited—all you have is a contact form, and the remaining communication will be done via email. The upside is that you'll most likely be put in contact with the creator of Niche Scraper, Eric Smith, as he appears to run pretty much everything. The response time is pretty good, and you can expect him to deal with any issue you might be having. Niche Scraper Integrations Niche Scraper can draw products from AliExpress and Shopify, but you can use it to sell on any e-commerce platform. This includes Amazon, eBay, WooCommerce, and others. It also supports integration with US, UK, and EU AliExpress alternatives that provide faster local shipping. It can analyze Tik Tok and Facebook for ads and help you create ads for your own store, ensuring your products stand out. Why We Recommend It In three words, ease of use. Niche Scrape is an excellent, simple-to-use tool that offers some great functionality. It may not seem as feature-rich as the Zendrop Shopify app, but it's very user-friendly and a great choice for beginners. Who It's Best For Niche Scraper is a solid choice for all dropshippers, but its features make it a great starting point for both beginners and those with a tight budget. The app gives beginner dropshippers all the information regarding market data and product research they need to get started. Finding an item for a quick sale is easy, and the interface is incredibly simple. If you have a tight budget (or even no budget), you can go with the free plan that will at least give you some useful functionality, and you can use it to get ideas on how to develop your Shopify store. Once you're set up, you can choose the paid plan and make growing your business even easier. In addition, if you just don't have any experience in creating videos but want to use them for ads, Niche Sraper is just excellent. You get access to the Video Ad Maker feature that makes creating slideshow video ads very simple. You'd be surprised just how easy it is to create a high-converting video ad from product images, music, and simple overlay text. The Bottom Line: Is Niche Scraper Worth It? Niche Scraper is an excellent tool for e-commerce merchants. It not only takes the headache out of finding winning products but also significantly reduces the time it takes to do so. In addition, when compared to alternative e-commerce tools like Ecomhunt, Dropship Spy, and Pexda, Niche Scraper performs really well. Niche Scraper is not only similarly priced, but its paid plan also grants unlimited access to its product scraping features and includes the ability to create Facebook slideshow ads. Niche scraper definitely deserves a recommendation from KeepShoppers.

Sync2Fashion by B2B GRIFFATI Review—Features, Pricing, Support, and More!

If you're into the fashion world and thinking of setting up a Shopify dropshipping store, then you'll need access to the best suppliers and luxury clothing brands to compete against other similar stores. Look no further than Sync2Fashion by B2B GRIFFATI, a dropshipping service that can provide e-commerce store owners with numerous clothing brands at the best possible prices. What Is Sync2Fashion (and How to Integrate It) Sync2Fashion is a dropshipping app that offers a variety of useful features to help you streamline operations and increase sales. The app is ideal for small and medium-sized e-commerce businesses looking to expand their product offerings without the need for inventory management or shipping logistics. Sync2Fashion helps you save time and money by automating various aspects of the dropshipping process, including product procurement, order fulfillment, and tracking shipments. What Sets Sync2Fashion Apart Sync2Fashion differs from other dropshipping feature apps by offering many unique and valuable features: An advanced product search feature allows you to quickly find the products you want to sell based on various criteria such as brand, category, price, etc. Built-in product customization tools that let you create your own product listings with your own descriptions, images, and prices. Manage multiple stores under a single account, which is especially useful if you have multiple brands and product lines. A powerful integration feature with major social media platforms such as Facebook and Instagram lets you expand your reach and attract new customers. Sync2Fashion Features 1. Customize Your Store With an Updating Catalogue B2B GRIFFATI's catalog of available products is constantly updated to keep up with the latest trends, so your store will never fail to be trendy. Choose from many of the most well-known brands, including Ralph Lauren, Armani Jeans, Michael Kors, Levi's, Calvin Klein, and more. Additionally, decide which products you want to sell in your store, filtering by everything from brand, category, color, gender, and even season! »Here's how to test if the products you want to sell on Shopify will be successful 2. Fast Fulfillment Without Warehousing The dropshipping business model allows e-commerce merchants to keep items in their stores without having to pay for warehousing costs. B2B GRIFFATI's warehouses will keep your listed products in stock and ship to customers in over 180 countries with reputable services like UPS and DHL so that you never have to worry about losing stock or storage costs. Furthermore, the automatic stock synchronization feature will prevent you from suffering stock errors for unavailable products. » Explore other top inventory sync apps to improve your decision-making 3. Wholesale Pricing for Elevated Profit Margins List luxury products in your store with discounts of up to 75% to ensure that you receive the highest profit margins available. Sync2Fashion will also automatically configure prices by adhering to general markup rules. » Make sure your products are priced correctly by monitoring your competitors' prices 4. Automatic Order Forwarding Once customers complete an order in your store, it will automatically be forwarded to B2B GRIFFATI's warehouses while also allowing you to keep your customers updated on the status of their orders. ProsUser-friendly interfaceWide range of featuresHighly customizableIntegration with major e-commerce platformsDetailed analyticsGreat customer supportConsFree trial is only 1 dayItem and shipping costs aren't included in pricing plansCertain stores are excluded from installing the app Sync2Fashion Pricing Plans Sync2Fashion offers a 1-day free trial to ensure that you like the service and can become comfortable with the software before paying. There are three pricing plans to choose from. Play Plan The Play Plan is the most basic at $39/month. Features are limited and include access to the product catalog and the ability to create and manage stores. However, this plan does exclude features such as order tracking and automated order fulfillment. It also limits you to 250 products. Limited Plan The Limited Plan is $90/month and includes more features than the Play Plan, such as automated order fulfillment, shipment tracking, and the ability to create and manage up to three stores. You can also import up to 1,000 products. Business Plan The Business plan costs $190/month and includes all the features of the Limited Plan, plus extras like a 5,000 product limit, priority customer support, and the ability to create and manage an unlimited number of stores. This plan is ideal for businesses with high order volumes and more complex dropshipping needs. Usability Sync2Fashion has a user-friendly interface that's intuitive and easy to operate. The app is highly customizable, allowing you to tailor settings and features to suit your needs. Additionally, by effortlessly integrating with leading e-commerce platforms such as Shopify and WooCommerce, Sync2Fashion makes it easy to streamline your online operations. Support Sync2Fashion offers a variety of support options to help you resolve any issues or questions you may have. Support email: Sync2Fashion provides a support email for businesses to make inquiries and get help from the support team.Whatsapp and Telegram: The app provides support through messaging apps to get immediate support.FAQ: Sync2Fashion's comprehensive FAQ section covers various app-related topics such as installation, setup, and troubleshooting.YouTube: The app offers helpful video tutorials on its YouTube channel. Sync or Swim: Optimize Your Fashion Dropshipping Store Running a dropshipping fashion store is a difficult endeavor at the best of times. With having to maintain the latest items from the best suppliers while also worrying about order fulfillment and warehousing, it's essential to select a great Shopify dropshipping partner to do the difficult work for you so that you can focus on growing your brand. B2B GRIFFATI's Sync2Fashion offers a variety of customizable features to suit your brand and different pricing packages to suit your pocket. Its diverse product range is second to none, so while fashion trends come and go, Sync2Fashion will ensure your store remains relevant and on-trend.

Tidio Review (2026): Pricing, Features, Support, & More!

According to a recent study, the amount of money consumers spend on retail purchases through chatbots is expected to reach $142 billion by 2024. That's a staggering increase from just $2.8 billion in 2019. Chatbots are not only convenient and cost-effective, but they also provide a personalized and engaging customer experience. Providing excellent customer service is not always easy. Merchants face many challenges, such as a lack of time or human resources to promptly handle customer queries, language barriers, time zone differences, etc. That's why we decided to review one of the most popular chatbot tools on the market: Tidio. Tidio is a chatbot and live chat platform that helps you communicate with your customers in real time, automate tasks, and personalize your interactions. We'll take you through the ins and outs of the app in this detailed review. Best For Tidio is the perfect app for any small to medium e-commerce store looking to improve customer service and increase sales. Whether you sell clothes, books, gadgets, or anything else, Tidio can help you connect with your customers and answer their questions in real time. However, stores with high volumes of customer inquiries or those that sell complex products will benefit the most from the app. This is because Tidio allows you to automate your responses, create chatbots, and integrate with other tools like email marketing and CRM. This way, you can save time, reduce costs, improve customer satisfaction, and ultimately, increase sales. ProsEasy-to-use UINo coding skills neededWide range of AI-driven featuresCustomizable chat widgets & chatbotsQuick multilingual supportMore affordable than similar appsConsLimited Shopify app integrationsFree plan has a limited number of chats » Check out our selection of the best sales-boosting apps to see your sales soar Overview of Features Live Chat Live chat is one of Tidio's core features. It allows you to respond to customers almost immediately to increase your sales. You can use live chat to collect customer data before the chat starts, see what customers are typing before they send messages, create a library of common answers for lightning-quick responses, and customize your chat widget to match your brand. You can also split your operators into departments so customers can reach the right person for their queries. Shopify Order Management If you run a Shopify store, you'll love this feature. Tidio lets you manage your orders during chats, provide product recommendations, and offer refunds without leaving the app. You can preview customers' shopping carts and review their order history, as shown in the image below. Tidio also serves as a discount generator app, issuing custom coupon codes to customers. These tools can help you reduce abandoned cart rates and increase customer loyalty. Chatbots Tidio's chatbots allow you to have fully automated customer service without any coding skills. You can use the visual chatbot builder to create your own chatbots or choose from 35+ templates for different scenarios. You can also use chatbots to collect customer data, send pop-up messages when customers abandon their cart, and conduct post-conversation surveys. Tidio AI Tidio AI can help you provide faster and smarter customer service. This feature comprises a set of advanced features that use artificial intelligence to enhance your chatbots and live chat. You can use the Reply Assistant to get suggested responses based on previous chats, the FAQ Wizard to create chatbots that answer common questions, and Smart Views to segment your visitors based on their behavior and preferences. Ticketing Ticketing is a feature that helps you track and prioritize customer queries. It can help you organize your customer service and avoid missing any important issues. You can tag customer queries with different labels, such as "urgent," "new," or "resolved." You can also add notes and create custom tags for your own convenience. Tidio takes the ticketing system one step further, allowing you to transform chats or emails into tickets in just a few clicks. Multichannel Tool The multichannel tool is a feature that helps you create a communication center by linking all your messaging channels into one platform. You can integrate Messenger, Instagram, Live Chat, and email with Tidio and respond to all your messages in one place. This way, you can save time, avoid switching between apps, and reach more customers on their preferred channels. Analytics Analytics is a feature that helps you measure and improve your customer service and sales, and Tidio functions as an excellent analytics app. It lets you see how your chatbots and operators are performing, how many conversions you are getting, and your customer satisfaction rate with your service. It also offers helpful suggestions on what you can do to improve. You can compare different metrics using charts and see how they change over time, helping you optimize your chat strategy to increase ROI. » Don't forget to track your income & expenses with our top picks for the best profit-tracking apps Plans & Pricing Tidio offers a forever-free plan and three paid plans, which you can try for free for seven days. They also offer a 17% discount if you choose an annual plan. Free The Free plan is an excellent choice to get your small website started, with no commitment required. With this plan, you can access live chat, chatbots, email support, the ticketing system, desktop and mobile apps, visitor info, and JavaScript API. You can have up to 50 unique conversations with live chat and up to 100 users with chatbots. The Free plan best suits small businesses or hobbyists who want to try out the app. Communicator The Communicator plan is best for mid-sized teams that base customer support on live conversations. With this plan, you get unlimited conversations with live chat and up to five operators. You also get features such as team departments, analytics, live typing, viewed pages, a live visitors list, and more. The Communicator plan costs $19 per month per operator. Chatbots The Chatbots plan is a handy add-on with automations made for self-service. With this plan, you can create as many chatbots as you want and use them to automate tasks, answer questions, and collect data. You also get features such as over 35 chatbot templates, the visual chatbot editor, Zapier integration, and more. This plan starts at a monthly fee of $19 and is best suited for businesses that want to automate their customer service and increase conversions. Tidio+ The Tidio+ plan is a solution for growing businesses looking for advanced features and dedicated support. With this plan, you get unlimited conversations with live chat and a custom number of operators. You can also access all features, including Tidio AI, FAQ wizard, Reply Assistant, Smart Views, and more. The Tidio+ plan starts at $329 per month and is best suited for businesses that want to get the most out of Tidio and optimize their chat strategy. Integrations Tidio offers a range of integrations that can help you connect your chatbot with your favorite tools. They can be divided into platform and app integrations. Platform Integrations Tidio integrates with all leading e-commerce platforms, so you can easily install Tidio on your website without any coding skills. Some of the 18 platforms that Tidio integrates with are: ShopifyBigCommeerceWooCommerceWixMagentoWordPress App Integrations Tidio also integrates with 17 apps to enhance your chatbot's functionality and performance. Some of the most useful apps that Tidio integrates with are: KlaviyoOmnisendActiveCampaignMailChimpJudge.meGoogle Analytics Usability Tidio is one of the most user-friendly chatbot platforms on the market. You can set up your account and start chatting with your visitors in less than five minutes. As you can see below, the user interface is clean, intuitive, and easy to navigate. You can access all the features from the dashboard, such as chatbot templates, scenarios, settings, and analytics. The tool offers a wide range of chatbot templates to suit different purposes and industries. You can also create your own chatbot scenarios without coding using the drag-and-drop editor. Tidio is reliable and fast, with minimal downtime or technical issues. Support Tidio is more than just a chat tool. It's also a support tool that offers various ways to help you get the most out of the product. You can rely on the Tidio team for assistance, whether a quick answer, a detailed explanation, or a custom solution. Here are some of the support options they provide: Live chat support: Support staff typically respond within minutes on weekdays and are always friendly and helpful.Email support: They reply to your emails promptly and professionally every weekday.24/7 emergency phone support: They have a round-the-clock hotline in case you need immediate assistance.Customer success manager: A dedicated member of the Tidio team will guide you through the best practices and help you grow your business.Implementation specialist: They offer custom setup and integration for bigger teams or complex projects.Training sessions: You and your team have access to training on how to get the best out of Tidio.Chatbot building assistance: They can help you set up the bots for your specific needs and goals.Blog, case studies, and comparison articles: You can read helpful tips on chat, marketing, and e-commerce, gain inspiration from other businesses, and explore how Tidio compares to the competition.Help center: Tido also has a comprehensive knowledge base with articles, videos, and tutorials on a wide range of topics you can see below. From Conversations to Conversions: Turn Customer Service Into Sales Tidio is not just a chatbot platform. It's also a great marketing tool to help you turn your website visitors into loyal customers. Although it has minor drawbacks, like the limited nature of the free plan, it offers a wide range of robust capabilities that set it apart from its peers. With Tidio, you can create personalized chatbots that engage your visitors with relevant messages and offers. You can also use live chat to provide exceptional customer service and answer any questions or concerns they might have. Plus, you can track and analyze your visitors' behavior and preferences to optimize your website and campaigns. All of these features can help you generate more leads and increase sales through targeted and exceptional customer service. Tidio not only helps you start the conversation, but it also ensures that you end it with a conversion. » Gain further momentum with some of the best conversion rate optimization apps