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Reviews.io Product Reviews for Shopify (2024) - Features & Pricing

Brody Hall
By Brody Hall
Joel Taylor
Edited by Joel Taylor

Updated November 16, 2023.

Our team tests eCommerce apps and publishes reviews that are unbiased and not influenced by payments we receive from some of the app developers.

Reviews.io

Whether your online business offers customers products or services, it needs to stay competitive in today's online environments. One of the best ways to do this is with customer reviews. To help your business achieve this, Reviews.io has positioned itself in the market as a tool that will allow your online store to gather authentic customer feedback. Reviews.io does this by allowing the easy collection of online reviews, monitoring of your brand, and giving your customers the valuable opportunity of being heard.

Reviews.io


With all that said, is this marketing tool a good fit for you? Let’s take a look at how Reviews.io works and what value it can add to your online businesses.

Pros


  • Avoid negative publicity: Get genuine feedback from people who have actually used your services and products to avoid negative publicity and online complaints.
  • Stay ahead of the curve: Combine customer feedback with other customer data to increase your ROI and maximize your marketing spend for greater business growth.
  • Engage with your customers and grow your business

Cons


  • High cost for businesses that require full-featured plans: The monthly price tag may outprice some small businesses or startups.

REVIEWS.io

4.9/5(484 reviews)



Best for

Reviews.io is perfect for those businesses that are looking to quickly build their online reputation, boost customer loyalty, and social proof their products and services.

Reviews.io Pricing

  • 14-day trial for all plans
  • Essential Plan: $45/month
  • Small Business Plan: $89/month
  • Growing Business Plan: $159/month

Reviews.io's Possible Integrations

One of the biggest advantages of Reviews.io is that it has an exhaustive list of integrations. The most popular of these integrations includes, but certainly isn't limited to,:

  • Shopify and Shopify Plus
  • BigCommerce
  • Facebook for Business
  • Instagram
  • EKM
  • Gorgias
  • Klaviyo
  • Slack
  • Salesforce
  • Plus a whole heap of customizable APIs

Features of Reviews.io

Reviews.io not only collects and analyzes customer feedback but also provides users with a ton of other great features as well.

For instance, Reviews.io also uses artificial intelligence to analyze customer data and provide actionable insights to business owners. This functionality grants a number of benefits. For businesses, the platform improves customer service, marketing, and product development. For consumers, the platform helps them gain more knowledge about the products they purchase and the businesses they frequent.

In order to gather and display customer feedback quickly, Reviews.io also allows users to easily import reviews from other platforms. This includes reviews from places like Google, Facebook, Yelp, Yell.com, Houzz, and Check-a-Trade.

Usability of Reviews.io

When it comes to Reviews.io’s usability, it’s kind of a mixed bag. For customers themselves, Reviews.io is comparable to other third-party apps such as Loox or Stamped.io - making obtaining customer feedback a super simple process.

For business owners like yourself, Reviews.io can be a little less straightforward, particularly for those that are new to e-commerce apps for platforms like Shopify or BigCommerce. For example, although the application’s setup is generally considered a fairly easy process, some of the more advanced features can be a little trickier to get your head around.

Reviews.io's Customer Support

Reviews.io’s customer support is held in high esteem by most users. It is generally very responsive and helpful and can be reached through a variety of different ways, including 24/7 live chat, over the phone, or through the company’s online support center.

The Bottom Line

Customer satisfaction is important for any business, and this is only more paramount in the e-commerce space. Online shoppers rely on previous customers’ experiences and feedback to help them determine whether or not a company’s products and services are of high quality and are trustworthy. For these reasons, a marketing tool like Reviews.io is invaluable to your online business.

With Reviews.io you can easily encourage customer feedback and read what your customers have to say about their experience with your business. This will not only socially proof your business but also help to gain that much-needed competitive edge over your online competitors.

REVIEWS.io

4.9/5(484 reviews)



Reviews.io Product Reviews for Shopify (2024) - Features & Pricing

Recommended Reviews

Recart: SMS (Mobile) Marketing

Did you know SMS marketing has an open rate of 98%, and 90% of text messages are read within 3 minutes? This makes SMS marketing a more effective way than email marketing to reach your customers and drive more sales. If you haven’t been using this strategy in your e-commerce business, now is the time to try it out—and Recart can help you make the most of it. This exclusive tool can help you leverage the power of SMS marketing by allowing you to create and send personalized SMS campaigns to your customers, taking your business to new heights by driving engagement and increasing sales. ProsAutomated SMS campaignsEasy integration with other platformsReal-time analyticsCampaign templatesExcellent customer supportConsNo two-way messaging Best For We consider Recart particularly useful for established direct-to-consumer (DTC) brands because it offers a wide array of advanced features best suited for businesses with an established customer base and marketing strategy. For example, the app's Customer Success Manager (CSM) can manage all aspects of your SMS marketing strategy, including campaign creation, audience segmentation, and analytics tracking—perfect for businesses with complex marketing needs. However, the app's powerful features can prove beneficial for any e-commerce store looking to engage with its customers and drive sales. » Discover the best Shopify apps to increase your sales Overview of Features Recart makes a great first choice for streamlining your SMS marketing and leveraging its power for increasing your revenue. To help you effortlessly create and manage engaging SMS campaigns, it offers the following useful features. Dedicated Professional Account Manager The app offers a CSM and a team of experts responsible for drafting, implementing, and monitoring all the aspects of your SMS marketing strategies. This feature is especially beneficial if your business doesn't have the time, resources, or expertise to manage all your SMS marketing campaigns independently. Custom Popups & Promotional Campaigns Recart is fully customizable in that it allows you to design your SMS campaigns to reflect your brand and messaging. This means you can easily create unique and engaging campaigns that align with your brand’s standards and resonate with your audience, boosting your brand recognition. Some examples of promotional campaigns you can customize include: New product launchesLimited-time promotionsEvent announcements Two-Tap Subscription & Restore Links The SMS marketing platform is designed with a mobile-friendly approach, meaning all the campaigns designed are already optimized for mobile devices. This allows your e-commerce business to reach its customers wherever they are, whether at home or going about their day. This mobile-first approach is exclusive to Recart’s platform and can help you improve your customer experience and drive more engagements and conversions. Abandoned Cart Recovery With Recart, you can send personalized messages to customers who have abandoned their carts with incentives to encourage them to complete their purchases. This personalized approach can help you recover lost sales and drive more revenue, as well as provide an engaging experience to your customers to enhance their loyalty to your brand. » Learn the difference between cart and checkout abandonment SMS Automation The automated campaign feature helps you send personalized messages to customers based on their behavior and recent searches. Additionally, you can rely on Recart's pre-built campaign templates to save time rather than crafting them from scratch. With these, you can send out messages that address different customer needs, such as: Welcome seriesPost-purchase follow-upsBirthday messagesFlash sales Reporting & Analytics Offering real-time and one-on-one reports, Recart can help you track the performance of your SMS marketing campaigns. You can get weekly and monthly detailed performance analytics to make informed campaign decisions as well as any necessary changes to generate more revenue. » Use the best Shopify analytics apps to get valuable business insights Compliant With Regulations Recart is compliant with Federal Communications Commission (FCC) regulations as well as Cellular Telecommunications and Internet Association (CTIA) guidelines for SMS marketing, which means it follows all the rules set by the governing bodies to ensure your business complies with the law. This feature can provide you with peace of mind that your SMS marketing campaigns won't cause you any legal issues while promoting transparency and trust, which is a huge plus for brand loyalty. » Explore the best Shopify marketing apps Plans & Pricing In addition to a 21-day free trial, the app offers tiered pricing options to meet all e-commerce business needs and budgets. Starter Plan ($299/month): This plan includes up to 23k SMS or 8.8k MMS messages before adding additional charges, and it comes with the core automation features like SMS automation, templates, and analytics.Pro Plan ($499/month): This plan comes with up to 41.6k SMS or 15.4k MMS messages and includes all the core features, plus priority support, custom fields, and advanced segmentation.Scale Plan ($999/month): With 100k SMS and 33.3k MMS messages available, this plan offers advanced features such as A/B testing, abandoned cart reminders, and post-purchase follow-ups in addition to all the core features.Enterprise Plan (custom pricing): Offering all the features from all the plans plus custom solutions, dedicated support, and advanced security features, this plan comes with pricing tailored according to your specific business needs. Transparent SMS Pricing Calculator To help you determine which plan would be the best fit for your business, Recart offers a pricing calculator that helps you choose based on your budget and requirements. Taking into account some key metrics, such as the number of subscribers and messages and your desired features, the calculator provides an estimate of the monthly cost for your plan. » Determine how much you should spend on Shopify apps Integrations When choosing the right Shopify apps for your e-commerce business, it's important to consider their integration options. Being able to integrate your apps can streamline your workflow and improve productivity by allowing you to automate tasks, share data across platforms, and create an invaluable experience for your customers. Here are some of the apps you can integrate with Recart: WheelioOptimonkFacebook MessengerKlaviyoLoox Usability With an intuitive and user-friendly interface, Recart makes navigating the platform and using its features a breeze. Relying on the platform's customizability, you can easily tailor your SMS marketing campaigns according to your specific needs and goals. Overall, Recart offers a great balance of usability, flexibility, and integration capabilities. Support In addition to email and phone availability, the app features multiple support options to enhance your experience and simplify your platform use, including: A help center to answer all your queriesA regularly updated blog page to stay updated with the latest SMS marketing tacticsCustomer case studies to establish trustSMS templates to save you time and effortOther resources, including e-books, guides, and whitepapers on the best SMS marketing practices Reinvent SMS Marketing With Recart Recart offers many valuable features that make it a powerful SMS marketing tool you should consider for your e-commerce business. With profile and behavior-based flows, customizable templates, and easy integration with other apps, the app allows you to create effective SMS marketing campaigns to increase conversions and profits. Based on Recart's metrics, such as the average revenue per recipient and the ROI of SMS campaigns, the app shows optimal results that can help you achieve your marketing goals.

GemPages Landing Page Builder

Considering you only have around 50 milliseconds to make a good first impression on your website visitors, your site's design and layout deserves special attention. From first-hand experience, we can tell you that landing pages and online store design play a significant role in driving conversions and increasing sales for your e-commerce business. That's where GemPages Landing Page Builder comes in very handy. This tool is designed to help you create visually stunning and high-converting pages without any coding knowledge. To help you determine whether this is the best Shopify store design app for your online business, we'll explore GemPages' features, benefits, and drawbacks. ProsUser-friendly interfaceSEO optimization toolsHTML/CSS editing enabled24/7 chat and email customer supportIntegration with popular e-commerce platformsDetailed analyticsConsLimited template selectionPossible slow loading timesPricing structure can be confusing Best For GemPages Landing Page Builder is an excellent tool for small to medium-sized businesses (SMBs) using Shopify. With its drag-and-drop editor and pre-designed templates, SMBs can easily create high-quality landing pages without any coding knowledge. Additionally, GemPages provides useful features like countdown timers and pop-up windows that can increase conversions for your e-commerce business. However, the builder is also an ideal choice for any business looking for a high level of customization, especially considering its ability to edit HTML/CSS and add custom code. » Learn the basics for building your Shopify store's landing pages Overview of Features GemPages Landing Page Builder is a powerful app designed to help your e-commerce business create stunning landing pages and improve your online store's design. To make page building easy even with no coding experience, it comes packed with a range of features, including the following. Drag-and-Drop Editor The app's drag-and-drop editor is a powerful tool that makes creating and customizing pages a breeze. With its intuitive interface, you can easily move elements around the page and add new content without using code. We especially love how it gives you the ability to schedule page releases in advance. This feature allows you to prepare pages ahead of time and ensure they go live at the right time without having to manually publish them. If your business has limited resources or a busy schedule, this can be a game-changer for freeing up time to let you focus on other aspects of your business. Page Variety As an e-commerce merchant, you can use GemPages Landing Page Builder to create a range of page types for your online business, including: Product pages Collections A homepage An "About Us" page The different page types are customizable to fit your specific needs. For example, your product pages can feature photographs, product descriptions, reviews, and add-to-cart buttons to make buying easier. On the other hand, your "About us" page can provide a corporate background to develop client trust and confidence. By developing several kinds of pages to best highlight your brand, products, and services, you can boost your store's customer engagement and revenue. Template Library GemPages Landing Page Builder offers a comprehensive library of over 80 pre-designed templates, including: Homepage templatesProduct page templatesLanding page templates Since the templates are customizable, you can edit the layout, images, and text to suit your specific needs. Additionally, the app allows users to save templates for future use, enabling you to reuse the same layout and create consistency across your pages for a unified user experience. Mobile-Friendly Design Elements GemPages Landing Page Builder offers over 100 mobile-friendly design elements, such as image galleries, countdown timers, and video backgrounds. You can easily customize all of these to match your branding and style. The app also includes an Instant Landing Page feature, which allows users to quickly create and launch new landing pages without needing to start from scratch. By using mobile-friendly design elements and creating responsive pages, you can improve your website's loading speed and user experience, which can ultimately lead to higher conversion rates and more sales. » Supercharge your store's performance with the best Shopify apps for increasing sales Tracking & Analytics GemPages Landing Page Builder offers a comprehensive suite of tracking and analytics tools to help you optimize your marketing campaigns and store design for maximum impact. You can track metrics like page load speed, bounce rate, and conversion rate as well as perform A/B testing to understand which design aspects work best for your audience. The app's GemMeter gives real-time metrics on page performance on mobile devices, allowing you to make the necessary improvements and boost your business growth by optimizing mobile shopping in your store. » Boost your store's bottom line with the best Shopify analytics apps Plans & Pricing Depending on the features you need for your e-commerce store, you can opt for one of the four plans GemPages offers: Free Plan: If you don't need any advanced features, you can get the essentials such as over 80 templates, GemMeter, SEO optimization tools, and live chat support for free.Build Plan ($29/month): Suitable for businesses with campaign testing needs, the Build Plan offers everything in Free Plan plus A/B testing and other useful features.Optimize Plan ($59/month): Combining the features of the previous two plans with other benefits like page scheduling, the Optimize Plan is ideal for businesses with tight schedules.Enterprise Plan ($199/month): For bigger e-commerce businesses that require more advanced features, the Enterprise Plan offers everything from the previous plans plus features like unlimited A/B testing and priority support. » Find out how much you should spend on Shopify apps Integrations GemPages Landing Page Builder integrates with a variety of third-party apps to help you create more effective landing pages that can streamline and enhance your marketing and performance efforts. This can help you convert visitors into customers, ultimately improving your online business. These are the most popular integrations: KlaviyoShopifyJudge.meYotpoGoogle AnalyticsOmnisendMailChimp Usability GemPages makes it easy to design landing pages to develop your online business and yield high conversions with its user-friendly interface and vast customization possibilities. With its drag-and-drop builder, the program lets even non-coders construct and change landing pages easily using font and color modification and pre-made themes, while still offering HTML and CSS coding for advanced users. In addition, GemPages connects smoothly with a range of third-party apps, making it easy to incorporate other marketing and sales tools into your landing pages. Support To maximize user satisfaction, GemPages provides comprehensive support options, including: 24/7 live chat and email customer supportHelp Center with answers to FAQs and usage instructionsA blog on the latest trends and best practices for landing page design and optimization GemPages community for sharing suggestions and obtaining feedback from other usersTutorials on specific features Case studies with real-life examples of businesses successfully using GemPages to improve their online marketing efforts Make Each Landing Page a Gem Despite some of its cons, such as limited design options and occasional glitches, GemPages Landing Page Builder App has a range of powerful features your e-commerce business can benefit from. With its drag-and-drop editor, customizable templates, and integrations with other apps, you can easily create effective landing pages to increase conversions. What's more, the app's capabilities like A/B testing, countdown timers, product reviews, and custom forms can help you optimize your landing pages for your specific goals and target audience, improving your store's performance and promoting growth.

Growave: Loyalty & Wishlist

With an estimated 4 million+ active Shopify stores currently online, competition in the e-commerce field is fierce. Standing out is extremely crucial—and has become more difficult. But with the right tools, you can supercharge your sales and conversions. Growave, a versatile Shopify conversion tool, has been making its own waves in the industry. But does it live up to the hype? In this Growave review, we'll explore its primary functions, features, pricing, and much more, so you can make an informed decision about whether it's the right app for your e-commerce business. Meet the Expert Arjel Vajvoda is the Head of Product and Marketing manager at Motomtech, a leading software company. With her strong background in customer support, marketing, and documentation, she excels in creating successful, million-dollar SaaS products and strategies. What is Growave? Growave is an all-in-one marketing platform tailored for Shopify merchants, offering a comprehensive set of tools to enhance customer engagement and drive sales. The platform emphasizes boosting customer loyalty, driving conversions with reviews and social proof, increasing customer lifetime value, and growing sales through innovative features like wishlists. ProsAll-in-one marketing functionalityComprehensive loyalty programsFully customizableMultiple third-party integrationsFree planConsLimited technical experience can lead to initial complexity What is Growave Best For? Growave is best suited for e-commerce businesses looking to boost their conversion rates and establish trust with their customer base. It excels at creating a loyal customer community, encouraging repeat business, and showcasing your products in an authentic and trustworthy manner. By combining features like a loyalty program, reviews, wishlists, and more, Growave empowers your store to engage customers and nurture lasting relationships, ultimately resulting in increased conversions and revenue. Overview of Growave Features Loyalty and rewards Growave's loyalty program is designed to foster customer retention by rewarding them with points for every purchase and engagement on the platform. Customers earn points that can be redeemed for discounts, special offers, or other incentives. This not only encourages repeat business but also creates a positive cycle where customers feel appreciated for their loyalty, leading to increased brand affinity. » Looking to implement loyalty programs only? Try one of these top Shopify loyalty apps Reviews Growave facilitates customer reviews, providing a platform for customers to share their experiences with products. Reviews play a crucial role in building trust and credibility for potential buyers who rely on the opinions of others before making a purchase. Positive reviews act as social proof, instilling confidence in the quality and reliability of the products, ultimately influencing buying decisions. » Explore more benefits of adding product reviews to your Shopify store Wishlists The wishlist feature in Growave serves as a valuable tool for keeping products on customers' radars. By allowing users to curate a list of desired items, businesses can boost brand recall and create opportunities for future purchases. This feature not only enhances the user experience by enabling customers to plan and organize their preferences but also provides businesses with insights into popular products and customer preferences. Social login Growave simplifies the customer onboarding process by integrating social login options. This functionality streamlines the sign-up process, allowing users to use their existing social media credentials to create accounts. By reducing friction during the registration process, social login contributes to a smoother customer journey, potentially increasing conversion rates and overall user satisfaction. Instagram integration Growave's Instagram integration is a powerful tool for leveraging visual content. It allows businesses to seamlessly showcase their Instagram content on their online store, creating an enticing gallery. This integration capitalizes on the popularity of visual marketing, enabling businesses to harness the aesthetic appeal of their Instagram feed to engage customers and drive sales. By integrating Instagram content directly into the store, Growave helps businesses maintain a cohesive and visually appealing online presence. » The flip side: Here's how to auto-post from Shopify to your Instagram and Facebook pages Plans & Pricing Growave offers 5 different pricing plans, making it accessible to businesses of varying sizes and needs. Their pricing accommodates different levels of demand: Free Plan Ideal for new entrepreneurs with up to 100 monthly orders.Medium Plan Priced at $49 per month, suitable for stores processing up to 500 monthly orders.Growth Plan Priced at $149 per month, catering to stores with up to 1000 monthly orders.Premium Plan Designed for larger stores with up to 3000 monthly orders, priced at $349 per month.Custom Plan Tailored for enterprises surpassing 3000 monthly orders, providing a bespoke experience. » Not sure what you should be spending? We offer helpful guidelines on how much to spend on Shopify apps Growave Integrations Growave integrates with a variety of third-party apps to streamline and enhance your marketing and performance efforts. Some of the most popular integrations include: Klaviyo: Boost your email marketing efforts by linking Klaviyo to the pre-built email flows created by Growave.PageFly: Build landing pages and product pages to increase conversion potential.Omnisend: Similar to Klaviyo, you can reach out to customers via email and SMS. PushOwl: Easily remind your customers of abandoned carts and expiring sales through push notifications.GemPages: Much like PageFly, GemPages can help you create high-converting pages that easily embed Growave apps.Vajro: Create a mobile app for your store with all of Growave's features. Usability Growave's usability shines on both sides of the coin. For merchants, it offers a straightforward setup, aided by guides and customer support to help overcome any hurdles. Once your store is equipped with Growave, managing it is a breeze. This is thanks to an intuitive dashboard that provides insights into various customer interactions, such as points earned and review feedback. On the customer front, Growave makes the shopping experience seamless. Shoppers can easily earn points, leave reviews, and engage with products using social media accounts, reducing friction and enhancing overall usability. Support Growave backs its users with robust support options. Depending on your plan, you can access support through channels such as: EmailLive chatPhone supportComprehensive knowledge baseBlogLive demosAPI documentationYouTube Get Your Shopify Store Ahead of the Wave Growave, a versatile Shopify conversion tool, offers a comprehensive all-in-one marketing platform for merchants, emphasizing customer loyalty, trust-building through reviews, and visual content integration. With strengths in loyalty programs, customization, and seamless integrations, Growave caters to businesses of all sizes with accessible pricing plans. Despite potential initial complexity for less technically experienced users, Growave's user-friendly interface and robust support make it a valuable solution for businesses seeking enhanced online presence and sustainable growth.