How do I write a returns policy for my new Shopify store?
Asked 4 years ago
What needs to be included in a returns policy for a Shopify store?
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Brody Hall
Arjel Vajvoda
My customer received a product that they ordered, but the product is damaged. They have sent me photos of the product as proof. How do I request a return or refund for the product?
I want to know how to manage product returns better on Shopify and I am therefore looking for an affordable app that can help to deal with the returns process for my Shopify store. Any suggestion
How should I deal with dropshipping product returns? Where should the client send the product he wants to return (supplier/dropshipper)? Would the supplier pay for the refund and shipping?
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Adeel Qayum
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Should they be in the shipping and return policy, or in each product page, or in the checkout page.
If my customer receives their package but would like to request a return, how do they go about it? How does the returns process work? Do I need to do anything from my side?
Is this how I should be handling returns on Shopify? How can I charge clients for the shipping costs when they ask for product exchange by Shopify?
I have an international customer who would like to know whether the shipping fee is included in the customs value. The customer lives in Israel and any shipment over $70 will attract a customs fe
Hi, I run an online jewelry store using Shopify. One of my customers purchased an item that does not suit them and therefore has returned it but has shown interest in purchasing a different item.
What's the most professional way to go about paying the shipping cost for a return? Like just send them a PayPal or what?
I've been getting some product returns from customers lately and I'm wondering what is the best way for drop shippers to deal with that.
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