How do I write a returns policy for my new Shopify store?

Asked 5 years ago

What needs to be included in a returns policy for a Shopify store?

Returns policy Policy Product returns

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What is the best returns management app for Shopify?

I want to know how to manage product returns better on Shopify and I am therefore looking for an affordable app that can help to deal with the returns process for my Shopify store. Any suggestion

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My customer received a product that they ordered, but the product is damaged. They have sent me photos of the product as proof. How do I request a return or refund for the product?

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How should I deal with dropshipping product returns? Where should the client send the product he wants to return (supplier/dropshipper)? Would the supplier pay for the refund and shipping?

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Where should I state the shipping times in my Shopify store?

Should they be in the shipping and return policy, or in each product page, or in the checkout page.

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Charging clients for return shipping cost in the event of exchange on Shopify

Is this how I should be handling returns on Shopify? How can I charge clients for the shipping costs when they ask for product exchange by Shopify?

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How does the returns process work with Shippit?

If my customer receives their package but would like to request a return, how do they go about it? How does the returns process work? Do I need to do anything from my side?

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Is the shipping fee included in the customs value?

I have an international customer who would like to know whether the shipping fee is included in the customs value. The customer lives in Israel and any shipment over $70 will attract a customs fe

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Can I provide a discount to a customer which acts as an item refund?

Hi, I run an online jewelry store using Shopify. One of my customers purchased an item that does not suit them and therefore has returned it but has shown interest in purchasing a different item.

Community

What's the best way to go about paying the shipping cost for a return?

What's the most professional way to go about paying the shipping cost for a return? Like just send them a PayPal or what?

Community

How to handle customers’ address errors?

Sometimes customers enter a wrong shipping address and the courier has to return the package because they can’t deliver it. Who should pay for it, us or the customer?

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How do I write a returns policy for my new Shopify store?

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How do I write a returns policy for my new Shopify store?

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Related Posts

What is the best returns management app for Shopify?

How do I request a return through Spocket due to product damage?

Dealing with product returns on my dropshipping Shopify store

How to Handle Return Shipping Costs When Customers Wish to Exchange Products

Expertly Manage Customer Refund Requests on Discounted Shopify Products

Where should I state the shipping times in my Shopify store?

Charging clients for return shipping cost in the event of exchange on Shopify

How does the returns process work with Shippit?

Is the shipping fee included in the customs value?

Can I provide a discount to a customer which acts as an item refund?

What's the best way to go about paying the shipping cost for a return?

How to handle customers’ address errors?