How do I write a returns policy for my new Shopify store?
Asked 3 years ago
What needs to be included in a returns policy for a Shopify store?
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Kelli Harris
Rebekah Brace
Ashley Stander
How should I deal with dropshipping product returns? Where should the client send the product he wants to return (supplier/dropshipper)? Would the supplier pay for the refund and shipping?
I want to know how to manage product returns better on Shopify and I am therefore looking for an affordable app that can help to deal with the returns process for my Shopify store. Any suggestion
My customer received a product that they ordered, but the product is damaged. They have sent me photos of the product as proof. How do I request a return or refund for the product?
Brody Hall
Shipping costs can really impact your revenue negatively. Find out the best methods to handle return shipping costs when customers decide to exchange products.
Adeel Qayum
Discover tips and tools for offering refunds on discounted Shopify products to maintain customer satisfaction and protect your bottom line.
I've been getting some product returns from customers lately and I'm wondering what is the best way for drop shippers to deal with that.
Should they be in the shipping and return policy, or in each product page, or in the checkout page.
If my customer receives their package but would like to request a return, how do they go about it? How does the returns process work? Do I need to do anything from my side?
We just had a few cases where customers entered wrong shipping addresses and parcels were lost or returned and we had to re-ship it. Who do you think has to pay for it, the customer or us?
Sometimes customers enter a wrong shipping address and the courier has to return the package because they can’t deliver it. Who should pay for it, us or the customer?
I have a customer who is requesting a refund for a product for which we only accept exchanges. This is clearly stated in our Return Policy, FAQ, Terms of Service, and it's at the bottom of all th
What's the most professional way to go about paying the shipping cost for a return? Like just send them a PayPal or what?
