Product returnsPosts and articles about Product returnsBlogAdeel QayumExpertly Manage Customer Refund Requests on Discounted Shopify ProductsWhile it's not the most glamorous part, processing refund requests is a necessary part of owning a successful e-commerce store. In fact, 50% of online shoppers ...BlogBrody HallHow to Handle Return Shipping Costs When Customers Wish to Exchange ProductsThe difference between exchanges and refunds is quite obvious when looking at costs. If a customer returns a product strictly for a refund, you'll most likely l...CommunityCan I provide a discount to a customer which acts as an item refund? Hi, I run an online jewelry store using Shopify. One of my customers purchased an item that does not suit them and therefore has returned it but has shown inter...CommunityHow do I request a return through Spocket due to product damage?My customer received a product that they ordered, but the product is damaged. They have sent me photos of the product as proof. How do I request a return or ref...CommunityDealing with product returns on my dropshipping Shopify store How should I deal with dropshipping product returns? Where should the client send the product he wants to return (supplier/dropshipper)? Would the supplier pay...CommunityWhat is the best returns management app for Shopify?I want to know how to manage product returns better on Shopify and I am therefore looking for an affordable app that can help to deal with the returns process f...CommunityCharging clients for return shipping cost in the event of exchange on ShopifyIs this how I should be handling returns on Shopify? How can I charge clients for the shipping costs when they ask for product exchange by Shopify? CommunityHow does the returns process work with Shippit?If my customer receives their package but would like to request a return, how do they go about it? How does the returns process work? Do I need to do anything f...CommunityWhat's the best way to go about paying the shipping cost for a return?What's the most professional way to go about paying the shipping cost for a return? Like just send them a PayPal or what?CommunityHow do I write a returns policy for my new Shopify store?What needs to be included in a returns policy for a Shopify store?CommunityHow to handle dropshipping product returns?I've been getting some product returns from customers lately and I'm wondering what is the best way for drop shippers to deal with that.