How to handle dropshipping product returns?
Asked 4 years ago
I've been getting some product returns from customers lately and I'm wondering what is the best way for drop shippers to deal with that.
Write an answer...
Please follow our Community Guidelines
Brody Hall
Adeel Qayum
How should I deal with dropshipping product returns? Where should the client send the product he wants to return (supplier/dropshipper)? Would the supplier pay for the refund and shipping?
My customer received a product that they ordered, but the product is damaged. They have sent me photos of the product as proof. How do I request a return or refund for the product?
I want to know how to manage product returns better on Shopify and I am therefore looking for an affordable app that can help to deal with the returns process for my Shopify store. Any suggestion
Discover tips and tools for offering refunds on discounted Shopify products to maintain customer satisfaction and protect your bottom line.
Shipping costs can really impact your revenue negatively. Find out the best methods to handle return shipping costs when customers decide to exchange products.
What's the most professional way to go about paying the shipping cost for a return? Like just send them a PayPal or what?
If my customer receives their package but would like to request a return, how do they go about it? How does the returns process work? Do I need to do anything from my side?
What needs to be included in a returns policy for a Shopify store?
Hi, I run an online jewelry store using Shopify. One of my customers purchased an item that does not suit them and therefore has returned it but has shown interest in purchasing a different item.
Is this how I should be handling returns on Shopify? How can I charge clients for the shipping costs when they ask for product exchange by Shopify?
Can't find what you're looking for?
