Returns policyPosts and articles about Returns policyCommunityIs customer PayPal claims worth fighting for?I have a customer who is requesting a refund for a product for which we only accept exchanges. This is clearly stated in our Return Policy, FAQ, Terms of Servic...CommunityHow do I write a returns policy for my new Shopify store?What needs to be included in a returns policy for a Shopify store?CommunityWhere should I state the shipping times in my Shopify store?Should they be in the shipping and return policy, or in each product page, or in the checkout page.