How do I know if the customer has received the order?
Asked 4 years ago
All of my Ali express drop-ship items are showing as undelivered and at least some of them should have been delivered by now.
Do I have to manually go in and "confirm goods received" with each order?
How do I know if the customer has received the product?
Sofia Thai
Sunday, May 23, 2021
A way to check and track Ali-Express orders is to download an order tracking app on the Shopify store. This allows you to keep track of your customer’s orders in the case of long shipping times.
A few examples include: ‘Tracking More, 'Order Tracking’, ‘Better Tracking’, and ‘Track' or 'Order Tracking’.
Please follow our Community Guidelines
Related Articles

Reduce Shopping Cart Abandonment Rate and Optimize Conversion Rates on Shopify
Brody Hall
April 11, 2024

4 Ways to Use Sample Data for Website Testing
Elijah Adebayo
July 3, 2023

Influencer Marketing’s Role in Boosting E-Commerce Brand Visibility
Courtney Sharp
September 4, 2023
Related Posts
Can't find what you're looking for?