SEOKart Review (2025): Increase Organic Traffic To Grow Your Shopify Store

Tidio Review (2025): Pricing, Features, Support, & More!

According to a recent study, the amount of money consumers spend on retail purchases through chatbots is expected to reach $142 billion by 2024. That's a staggering increase from just $2.8 billion in 2019. Chatbots are not only convenient and cost-effective, but they also provide a personalized and engaging customer experience. Providing excellent customer service is not always easy. Merchants face many challenges, such as a lack of time or human resources to promptly handle customer queries, language barriers, time zone differences, etc. That's why we decided to review one of the most popular chatbot tools on the market: Tidio. Tidio is a chatbot and live chat platform that helps you communicate with your customers in real time, automate tasks, and personalize your interactions. We'll take you through the ins and outs of the app in this detailed review. Best For Tidio is the perfect app for any small to medium e-commerce store looking to improve customer service and increase sales. Whether you sell clothes, books, gadgets, or anything else, Tidio can help you connect with your customers and answer their questions in real time. However, stores with high volumes of customer inquiries or those that sell complex products will benefit the most from the app. This is because Tidio allows you to automate your responses, create chatbots, and integrate with other tools like email marketing and CRM. This way, you can save time, reduce costs, improve customer satisfaction, and ultimately, increase sales. ProsEasy-to-use UINo coding skills neededWide range of AI-driven featuresCustomizable chat widgets & chatbotsQuick multilingual supportMore affordable than similar appsConsLimited Shopify app integrationsFree plan has a limited number of chats » Check out our selection of the best sales-boosting apps to see your sales soar Overview of Features Live Chat Live chat is one of Tidio's core features. It allows you to respond to customers almost immediately to increase your sales. You can use live chat to collect customer data before the chat starts, see what customers are typing before they send messages, create a library of common answers for lightning-quick responses, and customize your chat widget to match your brand. You can also split your operators into departments so customers can reach the right person for their queries. Shopify Order Management If you run a Shopify store, you'll love this feature. Tidio lets you manage your orders during chats, provide product recommendations, and offer refunds without leaving the app. You can preview customers' shopping carts and review their order history, as shown in the image below. Tidio also serves as a discount generator app, issuing custom coupon codes to customers. These tools can help you reduce abandoned cart rates and increase customer loyalty. Chatbots Tidio's chatbots allow you to have fully automated customer service without any coding skills. You can use the visual chatbot builder to create your own chatbots or choose from 35+ templates for different scenarios. You can also use chatbots to collect customer data, send pop-up messages when customers abandon their cart, and conduct post-conversation surveys. Tidio AI Tidio AI can help you provide faster and smarter customer service. This feature comprises a set of advanced features that use artificial intelligence to enhance your chatbots and live chat. You can use the Reply Assistant to get suggested responses based on previous chats, the FAQ Wizard to create chatbots that answer common questions, and Smart Views to segment your visitors based on their behavior and preferences. Ticketing Ticketing is a feature that helps you track and prioritize customer queries. It can help you organize your customer service and avoid missing any important issues. You can tag customer queries with different labels, such as "urgent," "new," or "resolved." You can also add notes and create custom tags for your own convenience. Tidio takes the ticketing system one step further, allowing you to transform chats or emails into tickets in just a few clicks. Multichannel Tool The multichannel tool is a feature that helps you create a communication center by linking all your messaging channels into one platform. You can integrate Messenger, Instagram, Live Chat, and email with Tidio and respond to all your messages in one place. This way, you can save time, avoid switching between apps, and reach more customers on their preferred channels. Analytics Analytics is a feature that helps you measure and improve your customer service and sales, and Tidio functions as an excellent analytics app. It lets you see how your chatbots and operators are performing, how many conversions you are getting, and your customer satisfaction rate with your service. It also offers helpful suggestions on what you can do to improve. You can compare different metrics using charts and see how they change over time, helping you optimize your chat strategy to increase ROI. » Don't forget to track your income & expenses with our top picks for the best profit-tracking apps Plans & Pricing Tidio offers a forever-free plan and three paid plans, which you can try for free for seven days. They also offer a 17% discount if you choose an annual plan. Free The Free plan is an excellent choice to get your small website started, with no commitment required. With this plan, you can access live chat, chatbots, email support, the ticketing system, desktop and mobile apps, visitor info, and JavaScript API. You can have up to 50 unique conversations with live chat and up to 100 users with chatbots. The Free plan best suits small businesses or hobbyists who want to try out the app. Communicator The Communicator plan is best for mid-sized teams that base customer support on live conversations. With this plan, you get unlimited conversations with live chat and up to five operators. You also get features such as team departments, analytics, live typing, viewed pages, a live visitors list, and more. The Communicator plan costs $19 per month per operator. Chatbots The Chatbots plan is a handy add-on with automations made for self-service. With this plan, you can create as many chatbots as you want and use them to automate tasks, answer questions, and collect data. You also get features such as over 35 chatbot templates, the visual chatbot editor, Zapier integration, and more. This plan starts at a monthly fee of $19 and is best suited for businesses that want to automate their customer service and increase conversions. Tidio+ The Tidio+ plan is a solution for growing businesses looking for advanced features and dedicated support. With this plan, you get unlimited conversations with live chat and a custom number of operators. You can also access all features, including Tidio AI, FAQ wizard, Reply Assistant, Smart Views, and more. The Tidio+ plan starts at $329 per month and is best suited for businesses that want to get the most out of Tidio and optimize their chat strategy. Integrations Tidio offers a range of integrations that can help you connect your chatbot with your favorite tools. They can be divided into platform and app integrations. Platform Integrations Tidio integrates with all leading e-commerce platforms, so you can easily install Tidio on your website without any coding skills. Some of the 18 platforms that Tidio integrates with are: ShopifyBigCommeerceWooCommerceWixMagentoWordPress App Integrations Tidio also integrates with 17 apps to enhance your chatbot's functionality and performance. Some of the most useful apps that Tidio integrates with are: KlaviyoOmnisendActiveCampaignMailChimpJudge.meGoogle Analytics Usability Tidio is one of the most user-friendly chatbot platforms on the market. You can set up your account and start chatting with your visitors in less than five minutes. As you can see below, the user interface is clean, intuitive, and easy to navigate. You can access all the features from the dashboard, such as chatbot templates, scenarios, settings, and analytics. The tool offers a wide range of chatbot templates to suit different purposes and industries. You can also create your own chatbot scenarios without coding using the drag-and-drop editor. Tidio is reliable and fast, with minimal downtime or technical issues. Support Tidio is more than just a chat tool. It's also a support tool that offers various ways to help you get the most out of the product. You can rely on the Tidio team for assistance, whether a quick answer, a detailed explanation, or a custom solution. Here are some of the support options they provide: Live chat support: Support staff typically respond within minutes on weekdays and are always friendly and helpful.Email support: They reply to your emails promptly and professionally every weekday.24/7 emergency phone support: They have a round-the-clock hotline in case you need immediate assistance.Customer success manager: A dedicated member of the Tidio team will guide you through the best practices and help you grow your business.Implementation specialist: They offer custom setup and integration for bigger teams or complex projects.Training sessions: You and your team have access to training on how to get the best out of Tidio.Chatbot building assistance: They can help you set up the bots for your specific needs and goals.Blog, case studies, and comparison articles: You can read helpful tips on chat, marketing, and e-commerce, gain inspiration from other businesses, and explore how Tidio compares to the competition.Help center: Tido also has a comprehensive knowledge base with articles, videos, and tutorials on a wide range of topics you can see below. From Conversations to Conversions: Turn Customer Service Into Sales Tidio is not just a chatbot platform. It's also a great marketing tool to help you turn your website visitors into loyal customers. Although it has minor drawbacks, like the limited nature of the free plan, it offers a wide range of robust capabilities that set it apart from its peers. With Tidio, you can create personalized chatbots that engage your visitors with relevant messages and offers. You can also use live chat to provide exceptional customer service and answer any questions or concerns they might have. Plus, you can track and analyze your visitors' behavior and preferences to optimize your website and campaigns. All of these features can help you generate more leads and increase sales through targeted and exceptional customer service. Tidio not only helps you start the conversation, but it also ensures that you end it with a conversion. » Gain further momentum with some of the best conversion rate optimization apps

Muzaara Bing Shopping Feed for Shopify in 2025

While Google is the more popular search engine, Bing has a reasonable share of worldwide users searching for products every day. So it's worth your while to advertise your Shopify products on Bing/Microsoft Shopping feed. Muzaara Bing Shopping Feed is an app that makes it easier to tap into this market share and generate more leads. Why You Should Use Muzaara Bing Shopping Feed Easy integration Muzaara easily connects your Shopify store directly to the Microsoft Merchant Center. Create engaging ads The app helps you create visually appealing and engaging ads that will help your brand stand out from the rest of the competition. Gain new customers Attract potential customers by sharing images and product ratings of your products as well as set up marketing events like promotions. Update products and prices Muzaara does all the legwork of keeping your products and prices updated while syncing it with Microsoft Shopping in real-time. Set up shopping campaigns Use Muzaara to set up shopping campaigns, allowing you to draw attention to more than one product on the same search results page. A convenient perk is that this can even appear next to your text ads. Easy to use The app is easy to set up and sports a simple and easy-to-use interface. The process of importing your products from Shopify into your Microsoft Advertising account is intuitive and only takes a few short minutes. Cost-free Best of all, Muzaara Bing Shopping Feed is completely free to use. Why You Should Use the Microsoft Search Network With Microsoft Advertising, when you create a campaign, you automatically opt in to their owned-and-operated sites, such as Bing, and some of their partner sites, such as Yahoo and AOL. Bing is not a platform to be ignored as over 9.6 billion searches are completed each month through this search engine. Data also shows that older users prefer Bing, and it is particularly popular with higher-earning individuals who have disposable income. Bing is a cost-effective alternative to Google Ads, with less competition since most businesses focus exclusively on Google and fewer advertise on Bing. Microsoft Shopping is available in these markets: AustraliaAustriaBelgiumCanadaFranceGermanyIndiaItalyNetherlandsSpainSwedenSwitzerlandThe United KingdomThe United States Our Verdict: Should You Use Muzaara Bing Shopping Feed? Improving your online visibility is critical to the success of any e-commerce business. By advertising on Bing, you not only increase your online presence, but you're also more likely to reach an audience that your competitors are overlooking. As for ratings, Muzaara has a solid 4.3 stars on the Shopify app store and is 100% free. To see if Muzaara Bing Shopping Feed is suitable for your shop, visit their website to learn more.

HelloBrand Review—Shoppable Video Links for Shopify Merchants

If you're looking for a new way to market your products, then you should consider the simple concept of shoppable videos. Users are far more likely to retain the information they see in a video than in a mess of text scrawled across your website—so why not throw in a purchasing link and let them buy directly from the video? Keep reading to learn all the different ways that HelloBrand's shoppable video service can help your store. What Does HelloBrand Offer Shopify Merchants? More Effective Social Media Marketing Have an Instagram business account but aren't seeing the conversion rate you'd like? Reuse your product videos from any social media platform and embed them on your store as shoppable video carousels or floating videos on your homepage or product pages. Each video comes with a link that you can share on all your socials, emails, and SMSes to redirect users straight to the shoppable video, increasing your conversions. UGC With More Impact Every e-commerce merchant is familiar with the benefit of user-generated content in the form of product reviews and ratings. Now, with HelloBrand, you can turn your UGC product review videos into shoppable ones to improve the effectiveness of your social proofing apps. Live Video Shopping If you haven't started hosting live videos to promote your brand and engage with your community, then now is the time to start. And with HelloBrand's technology, you can add purchasing links to your live videos when discussing products, allowing you to remove any doubt and answer customer questions in real-time before they purchase. On top of that, you can save and reuse live videos as conversion-boosting shoppable videos on your store. HelloBrand Pricing The cost of running HelloBrand on your e-commerce store works a little differently from most other Shopify apps. Instead of a few strict plans to choose from, the app is free to install and remains so up to 200 monthly views of your shoppable videos. After that, it's only $0.02/view for the rest of the month. Additionally, if you're worried about your company growth costing you more in the long run, you don't need to worry. HelloBrand offers you the control to set a flat rate that you're willing to spend each month, whereupon the service will simply pause for the rest of the month once that limit has been reached. This ensures that you have the chance to test the app and only have to pay for what you get. Our Verdict: Should You Use HelloBrand? E-commerce store owners are always looking for new ways to improve their marketing and increase conversions, and shoppable videos are a simple and effective way to do so. And with the free-to-use capabilities that only require a small, custom payment after a certain number of views and the excellent customer support available 24/7, there's really no good reason not to try it out for yourself! It's clear that, from the 5-star reviews on the Shopify app store, other e-commerce merchants feel the same. Head to their website to learn more or jump directly to their Shopify app store page to get started.