What percentage of customers enter wrong shipping addresses at checkout??
Asked 6 years ago
Bill Crane
Saturday, January 05, 2019
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We have about 500 orders per week and I think around 10 shipping address errors, so we’re talking about approx. 2%.
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Brody Hall
We just had a few cases where customers entered wrong shipping addresses and parcels were lost or returned and we had to re-ship it. Who do you think has to pay for it, the customer or us?
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