How do I track how many customers are acquired through Facebook and Instagram ads on Shopify?

Why is our conversion rate dropping?

We scaled our ad budget to reach more people and it is working well. The store's traffic nearly doubled. But the problem is that the conversion rate went down 25% although we didn't change the de

How to make dropshipping products look more appealing to customers?

My dropshipping store gets decent traffic and I was thinking of ways to improve conversion. I’m looking for ways to make my customers feel more connected and trust my brand. Any suggestions would

A customer entered the wrong shipping address, and the order got lost in the mail. What to do?

Should we resend the order? If we resend the order, who should pay for the item, the customer, or us? Who should pay for shipping? If we don’t resend the order, should we refund the money? An

What is the best provider for international shipping out of the US?

We’ve been using USPS but many of our parcels never arrive. What shipping/postal service do you use? DHL? FedEx?

How to keep customers happy with "longer-than-Amazon" lead time?

How do you keep your customers satisfied when you're competing with Amazon and their fast shipping time?

Why do our ads bring high traffic to our Shopify store but no sales?

We’re running ads on Facebook to promote our Shopify store. Why are we getting good results - comments, likes, shares and landing page views, but no sales?

How to use Pinterest to market my Shopify store?

If you change your domain, will you lose all of your website traffic?

Etsy or Shopify? Should I switch?

I currently have an Etsy shop and have been making a lot of sales recently, but I am wondering if it would be more beneficial for me to replace it with a Shopify store. Would this be a good idea?

What do I do if the customer claims that they did not receive a package but it has been delivered?

I have a customer who says that she didn't receive any packages, but the tracking code for her purchase shows that the item was delivered 24 days ago by USPS. What do I do now?