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Okendo Review 2025: Pricing, Features, Integrations & More!

Kate Pauline Galagnara - Writer for KeepShoppers
By Kate Pauline Galagnara
Nevena Radulović - Editor for KeepShoppers
Edited by Nevena Radulović
Romi Hector
Fact-check by Romi Hector

Updated November 16, 2023.

Our team tests eCommerce apps and publishes reviews that are unbiased and not influenced by payments we receive from some of the app developers.

An Okendo review promotional image including the app's logo and a picture of a satisfied customer smiling

With 95% of shoppers having reported consulting customer reviews before making their purchase, social proof makes an important part of the e-commerce shopping experience. Okendo might be just what you need to increase sales in your e-commerce store by capitalizing on social proof and building a stronger relationship with your customers.

In this Okendo review, we'll analyze this robust customer feedback and review platform in terms of its features, pricing, usability, and more to help you decide whether this is the best Shopify app for your e-commerce store.

An Okendo review promotional image including the app's logo and a picture of a satisfied customer smiling


Pros


  • Automated review requests
  • Custom questions for more detailed feedback
  • Social media sharing tools
  • Review moderation before publishing
  • Automatically block spam or negative reviews

Cons


  • Limited reporting capabilities
  • Lack of mobile optimization on some platforms

Okendo

4.9/5(772 reviews)




Best For

Okendo is best for e-commerce businesses looking to take their customer relationships to the next level. With Okendo, you can easily collect, manage, and show customer reviews and photos to highlight the best features of your store's products and drive sales.

We found Okendo can be especially helpful if you want to grow your product ratings on Amazon, Google, or eBay. By providing great insights into what customers think of your products and services, the app allows you to make decisions based on real customer feedback to increase conversions.

» Browse the best Shopify apps to optimize your conversion rate

Overview of Features

Okendo is a customer review and user-generated content (UGC) platform that helps businesses build better relationships with their customers by providing the following features.

Review & UGC Display Widgets

Okendo review widget


A review widget is used to display customer reviews on your site, including elements like customer ratings and text comments. Okendo's review widgets provide your business with customizable design options to match your brand image. Additionally, they can be set up to filter reviews based on language, location, product, or other criteria.

Survey Functionality

Okendo survey feature


Okendo's survey feature is a powerful tool that helps you learn useful information about your customers. You can create custom surveys to get feedback on your products, services, or customer experiences in your e-commerce store. The survey responses are then analyzed and summarized in detailed reports to help you identify potential areas of improvement.

Content Management

Okendo content moderation feature


Using the content management feature, you can easily manage your brand reviews and UGC by approving, rejecting, or editing submissions before they're published. This makes it easy to keep track of customer feedback and ensure only the best content is displayed on your website.

Marketing Channel Connections

Okendo cross-platform sharing


Okendo has a number of marketing channel connections that allow you to sync your reviews and UGC across multiple platforms to reach new audiences and increase engagement. The platform also offers automated workflows for sharing your content on social media networks, such as Facebook and Twitter.

» Explore the best Shopify apps for product reviews

Plans & Pricing

In addition to a 14-day free trial, Okendo offers a variety of plans and pricing options to suit e-commerce businesses of all sizes:

A screenshot of Okendo's pricin

  • Essential Plan ($19/month): Designed for small businesses, this plan offers basic features such as customer profiles, review management, and customer support at an affordable monthly price.
  • Growth Plan ($119/month): Suitable for growing businesses looking to drive conversions, the Growth Plan offers additional features like analytics and reports.
  • Power Plan ($299/month): This plan offers more powerful features ideal for scaling brands, including multi-store syndication as well as email and SMS integrations.
  • Advanced Plan ($499/month): True to its name, this plan offers features like API access and a Customer Success Manager for larger businesses with advanced requirements.

Finally, if none of the plans above match your specific needs, you can also opt for Okendo's Enterprise Plan and get custom features and pricing tailored to your requirements.

» Find out how much you should spend on Shopify apps

Okendo

4.9/5(772 reviews)




Integrations

Okendo offers a range of integrations to help you get the most out of your review system. Here are some of the most popular analytics, marketing, customer service, and customer data integrations you can count on:

  • Google Analytics
  • Facebook Ads
  • MailChimp
  • Shopify
  • Klaviyo
  • Zendesk
  • Salesforce
  • HubSpot

Usability

Okendo is a user-friendly platform that makes it easy to collect and manage customer reviews. Relying on its wide range of customization features, you can easily set up review forms and surveys that fit your brand and products.

The intuitive dashboard lets you see your reviews at a glance and respond to your customers quickly. It also provides powerful analytics tools to help you gain valuable insights into customer satisfaction.

» Discover the benefits of using a Shopify product review app

Support

Okendo's support team is one of the best in the business, with friendly and knowledgeable customer support agents always on hand to help you troubleshoot any issues. You can rely on these support options:

  • Live chat support
  • Phone assistance
  • Email service
  • Live demos and webinars
  • Knowledge base with instructions, FAQs, and tutorials

Let Okendo Help You Build Customer Relationships

Providing features for gathering, displaying, and analyzing customer feedback, Okendo is a comprehensive tool for handling all aspects of your e-commerce store reviews. Ultimately, Okendo can help your business build customer relationships by leveraging customer feedback and reviews.

With its powerful features like automated feedback requests and targeted surveys, you can gain a better understanding of your customers and tailor your e-commerce store experience specifically to their needs. This way, using a product review app helps you foster customer loyalty and continue growing your business.

Okendo

4.9/5(772 reviews)



Okendo Review 2025: Pricing, Features, Integrations & More!

Recommended Reviews

Yotpo Product Reviews App - Pricing, Support, Features, and More!

Yotpo, a cloud-based content marketing tool, allows e-commerce merchants to display socially proofed user-generated content (UGC) created by their customers. A great way to build customer trust while also helping relieve purchase hesitancy, something new or emerging e-commerce stores often struggle to overcome. But does the Yotpo app really do what it claims to do, will it help your store build reviews that drive sales and increase your revenue potential? Let’s take a look: ProsA great all-in-one marketing solutionIntegrates with a ton of third-party toolsPacked full of automatic features, making for a hands-off marketing experienceConsSet up and interface navigation isn't super intuitive, so a steep learning curve is commonSome advanced features are blocked behind payment tiersCan become rather expensive as pricing scales with monthly order volume and site traffic What Is Yotpo? Yotpo is a customer content marketing platform that provides businesses with tools to collect and showcase user-generated content, such as ratings and reviews, photos and videos, and social media posts. The platform integrates with e-commerce platforms, such as Shopify and WooCommerce, and allows businesses to display user-generated content on their website, in email campaigns, and on social media. Yotpo is recommended for users that: Wish to drive sales through UGC.Are just emerging in the e-commerce space and wish to streamline their business’s social proofing. Yotpo is not recommended for users that: Are looking for in-depth analytics.Want customizable and branded review request email outreach options. Pricing Yotpo's pricing is based on the specific needs of each business, and the company offers a range of plans to accommodate different budgets and requirements. Yotpo provides a free plan for businesses just starting out, with limited features and capabilities. Paid plans offer more advanced features, such as unlimited reviews, advanced moderation tools, and integrations with third-party platforms. The pricing of Yotpo's paid plans varies depending on the size of the business and the level of functionality needed. Yotpo also offers custom pricing for large enterprises with unique needs. Free plan includes 50 monthly orders, review request emails, and on-site widgets.Growth plan, starting at $19 p/m (price scales with use) includes all of the free plan features, plus access to a flexible referral program, review carousels, rich snippets, email upsells, and much more.Prime Plan is the most comprehensive and advanced plan, designed for larger businesses with high-volume review needs. It starts at $59 p/m and includes all the features of the lower-tier plans and unlimited review requests and advanced integrations.Powerhouse Plan is designed for businesses with advanced marketing needs and starts at $119 p/m. This plan includes all the features of the lower-tier plans, as well as advanced marketing tools such as referral programs, loyalty programs, and SMS marketing capabilities.Enterprise Plan includes all the features of the lower-tier plans, as well as customized solutions for enterprise-level businesses, including advanced reporting and analytics, custom integrations, and dedicated customer support. » For more options check out 8 Yotpo Alternatives for Hassle-Free Reviews and UGC in 2023 Integrations One of Yotpo’s best features is its ability to integrate with a wide range of CMS platforms and third-party apps. These integrations include: BigCommerceShopify and Shopify PlusMagentoFacebookInstagramSalesforceAdRollHubspotKlaviyoPlus a heap more (and I mean a heap more!) Features Yotpo offers a range of features to help businesses collect and showcase customer-generated content. One of its main features is its reviews and ratings system, which allows customers to leave feedback and rate products directly on a business's website. Yotpo’s bread and butter is creating UGC, and it does this very well. Easily collect and showcase user-generated reviews, photos, and videos with just a few clicks of a button. It also offers full social media integration, allowing customer reviews to be posted to your business social media profiles with ease. Yotpo's analytics tools also provide insights into customer engagement and content performance, allowing businesses to optimize their marketing strategies. Usability One downside of Yotpo is it can be a bit of a learning curve to use at first. Its interface is sometimes clunky, the dashboard can be difficult to navigate, and at times the number of features and information on its navigation pages can become a little overwhelming. Additionally, some users have reported issues with the platform's documentation and customer support, particularly when it comes to troubleshooting technical issues. Support Yotpo’s customer service is generally considered very good. The Yotpo team offers many ways to get in contact with them, including through their help center portal, email, and live chat. The company also provides dedicated account managers for all users, who can offer personalized advice and guidance on setting up and managing campaigns. In addition, Yotpo offers extensive documentation and self-help resources, including a knowledge base, video tutorials, and webinars. Bottom Line When it comes to generating UGC for your e-commerce store, Yotpo is a very solid option. And, although their premium plan can get a little pricey and the app’s navigation can be confusing to newcomers, the app comes with some awesome features, plus, the Yotpo team provides great customer service.

Reviewing The Niche Scraper Tool (2025)

Finding that ever-elusive winning product for your dropshipping store can be a challenging and lengthy process. You need to identify and analyze potential products that you can sell based on a variety of factors like demand, competition, and profit margins. Products that rank well for these factors can drive significant traffic to your e-commerce store, while poor ones are usually wasted investments. Thankfully, there are tools that can help with product research. Some can even automate scraping products from Shopify (dropshipping) stores, making the whole thing a lot easier. These dropshipping spy and scraping tools are designed to collect and analyze large volumes of data, and they can provide useful information about products, competitors, keywords, and market trends, helping business owners make data-driven decisions. Find Best Selling Products With Niche Scraper Niche Scraper, one of the Ecomhunt alternatives, is one such tool. In this review we'll cover its key features, pricing, pros & cons, and other important bits of information to help your eCommerce store get an edge on the competition. Let's dig in. ProsA lot of data on winning productsEasy-to-navigate interfaceComprehensive tutorialsReliable analyticsRegular updatesAffordableConsShipping can be slowSuggested selling prices may be unrealistic What Is Niche Scraper? At its core, Niche Scraper is a SaaS (software as a service) dropshipping tool that scrapes together winning products in one easy-to-access place. These products are pulled from both competitor stores and AliExpress, making the process of finding trending and hyped products much easier than manually hunting for them online by yourself. It also allows you to outsource products you want to sell on your Shopify store. What is Niche Scraper Best For? Simple to Use Niche Scraper makes research incredibly simple. It takes only a few clicks to get all the information you need to find new niches and start targeting them.Comprehensive Tool Niche Scraper gives users access to a trove of data you'd have to use several other tools to get. It has a comprehensive database you can use to get the most up-to-date information available.Affordable Solution The monthly plan technically starts at $69, but it's perpetually discounted to $49.95. In addition, the deal for the annual plan is excellent, as you get a full-year subscription for just $199.Not Just for Shopify If you don't have a Shopify store, you can still make good use of Niche Scraper. It identifies and sources products you can list on any platform. The only advantage Shopify has is that Niche Scraper supports the one-click Copy option only for this e-commerce giant. Overview of Niche Scraper's Features The two best features of Niche Scraper are its winning product scraper and its store analysis tools, but it offers much more. Product Discovery Niche Scraper's Product Scraper goes hand in hand with the Hand-Picked feature. The giant boasts that it has the most advanced product research tool, and it truly is a comprehensive solution. It allows for a variety of filtering options so you can fine-tune your research and ordering to suit your needs. You can pick products by their shop scores, popularity, categories, the country where it's popular, and many more. The app shows all relevant information in an easy-to-understand format, and adding them to your store takes just a click or two. Hand Picked selects winning products and pairs them with sample Facebook Ads, Suppliers, and more. You'll be able to see costs and expected profit margins, so you can see just how much you stand to make from each sale. » Learn more about how to organize your bestselling products here Market Research Niche Scraper Store Analysis tool allows you to browse thousands of top Shopify stores and reveal their best-selling products, traffic, popularity, and more. All you have to do is enter a store name or URL, and you're set. Niche Scraper will show you the store's top sellers, and you'll be able to copy them to your store just by entering its link into the prompt you get. After that, you'll still have to fulfill your order, but the lion's share of the work will be done. You can also use Niche Scraper's Top Niches option to discover which niches are the most profitable. It shows the 12 most profitable niches for the year or the 10 most profitable niches for the week. » For tips on tracking your own store's profit, check out our list of best profit tracking apps Ad spy does exactly what it says on the tin. It allows you to browse thousands of profitable ads and saves you time and money you'd otherwise spend on those that don't work. You can browse Facebook and Tik Tok, filter images or videos, select the number of likes and comments, and use many other metrics to find the right ad you want to use for inspiration. Marketing Tools When it comes to marketing tools, Niche Scraper can help you create video ads with its Video Ad Maker. The process is very simple, and you'll have a video ready in five easy steps: Copy and paste your Shopify product URL.Click Fetch Images.Select your desired customization options.Click Generate Video.Download the video and use it as your Facebook Ad. Niche Scraper Pricing Niche Scraper is a fairly affordable tool. It comes with a free, if limited, plan, and the pro membership is on a permanent discount from $69 to $49.95 per month. It's a very good deal considering what you're getting. In addition, the annual plan is also available at a frankly astonishing $199. That's a total of eight months free at the discounted rate. Definitely worth picking up if you've decided that this is the app for you. Niche Scraper accepts payments via all major debit or credit cards and offers a 7-day money-back guarantee. » For more help with Shopify buy now pay later options, check out our list of apps here Niche Scraper Usability Niche Scraper is easy to use and has a simple user interface. The clean website design allows for intuitive navigation, and all important information is presented right there on the main screen. If you're using Shopify, the whole process is incredibly simple, and you can start selling products in just a few clicks. Since Niche Scraper is a dropshipping app, there are a few things to keep in mind regarding shipping times. Since most products that Niche Scraper finds originate in China, you can expect fairly long shipping times (6–8 weeks). However, many suppliers have international warehouses with fast local shipping. This works great with Niche Scraper's filtering function that allows you to show only products that can be shipped from warehouses based in the US. Alternatives for other markets exist as well, enabling you to deliver the goods to your shoppers fast. Niche Scraper Support The Niche Scraper team is doing great work educating the company's customers. There's a comprehensive library of video tutorials and educational videos right there on the main page. Users can learn how to use the app and how to identify the best deals, correctly recognize trends, and market products. After signing up for Niche Scraper, you'll be invited to join the Facebook group. The community is very helpful, and you'll be able to get the latest marketing recommendations from them. Standard support options are somewhat limited—all you have is a contact form, and the remaining communication will be done via email. The upside is that you'll most likely be put in contact with the creator of Niche Scraper, Eric Smith, as he appears to run pretty much everything. The response time is pretty good, and you can expect him to deal with any issue you might be having. Niche Scraper Integrations Niche Scraper can draw products from AliExpress and Shopify, but you can use it to sell on any e-commerce platform. This includes Amazon, eBay, WooCommerce, and others. It also supports integration with US, UK, and EU AliExpress alternatives that provide faster local shipping. It can analyze Tik Tok and Facebook for ads and help you create ads for your own store, ensuring your products stand out. Why We Recommend It In three words, ease of use. Niche Scrape is an excellent, simple-to-use tool that offers some great functionality. It may not seem as feature-rich as the Zendrop Shopify app, but it's very user-friendly and a great choice for beginners. Who It's Best For Niche Scraper is a solid choice for all dropshippers, but its features make it a great starting point for both beginners and those with a tight budget. The app gives beginner dropshippers all the information regarding market data and product research they need to get started. Finding an item for a quick sale is easy, and the interface is incredibly simple. If you have a tight budget (or even no budget), you can go with the free plan that will at least give you some useful functionality, and you can use it to get ideas on how to develop your Shopify store. Once you're set up, you can choose the paid plan and make growing your business even easier. In addition, if you just don't have any experience in creating videos but want to use them for ads, Niche Sraper is just excellent. You get access to the Video Ad Maker feature that makes creating slideshow video ads very simple. You'd be surprised just how easy it is to create a high-converting video ad from product images, music, and simple overlay text. The Bottom Line: Is Niche Scraper Worth It? Niche Scraper is an excellent tool for e-commerce merchants. It not only takes the headache out of finding winning products but also significantly reduces the time it takes to do so. In addition, when compared to alternative e-commerce tools like Ecomhunt, Dropship Spy, and Pexda, Niche Scraper performs really well. Niche Scraper is not only similarly priced, but its paid plan also grants unlimited access to its product scraping features and includes the ability to create Facebook slideshow ads. Niche scraper definitely deserves a recommendation from KeepShoppers.

Multi‑Location Inventory Info for Shopify: E-Commerce Inventory Management

Are you tired of not being able to tag your products based on availability and location? Then consider using a service that can solve all your e-commerce inventory management needs, like the Multi‑Location Inventory Info app by Kark Ltd. Indispensable for product pages, this app displays the exact quantities or a "high stock"/"low stock" message based on a threshold. For non-English stores, users can alter the wording, and there are comprehensive customization features with unique styles to complement any shop theme. In addition to this, Multi‑Location Inventory Info is compatible with mobile devices. ProsWorks for wide range of demographic locations14 Day free trialLots of customization optionsExcellent customer serviceConsNo free planSome users may experience compatibility issues Key Features of Multi‑Location Inventory Info Stock Availability at Each Location Show stock availability, amount, and/or a "high stock"/"low stock" message based on the quantity at your retail location. You also have the ability to block purchases from countries where an item is not in stock. Collect by Clicking On product pages, inform your customers about the availability of click and collect. Utilize Shopify's smart collection functionality to build a collection of things that are only available at a given location, or use tag filtering to offer "filter by location" features with auto-tagging. Collection Depending on Location Use the smart collection functionality to present all items available at a place and auto-tag products depending on location availability. Other Noteworthy Features The app is ideal for retailers who use Shopify's various locations or local pick-up options.You can display stock numbers of items specifically for the location linked to a client by using the "Associate a customer to location" function.Using the app's APIs, you can display stock amounts on quick-view pop-ups and featured products.The app has a responsive help center that provides speedy assistance and support. Pricing Display Plan $5.99/month This plan includes the following features: Unlimited productsInventory information on product pagesAdvanced style customization Display+ Plan $9.99/month This plan is for merchants using Shopify Plus and includes all the features from the Display plan. Multi‑Location Inventory Info Customer Reviews Customers all confirm that the app is simple to get up and running, doesn't require any code, and is easy to configure. The app comes with a risk-free 14-day trial period, and should you have any queries, the support center will attend to it quickly. Multi‑Location Inventory Info currently has a 5-star rating on the Shopify app store and is used by over 250 merchants. To see if Multi‑Location Inventory Info is suitable for your shop, visit their website and try out the demo.