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Okendo Review 2024: Pricing, Features, Integrations & More!

Kate Pauline Galagnara - Writer for KeepShoppers
By Kate Pauline Galagnara
Nevena Radulović - Editor for KeepShoppers
Edited by Nevena Radulović
Romi Hector
Fact-check by Romi Hector

Updated November 16, 2023.

Our team tests eCommerce apps and publishes reviews that are unbiased and not influenced by payments we receive from some of the app developers.

An Okendo review promotional image including the app's logo and a picture of a satisfied customer smiling

With 95% of shoppers having reported consulting customer reviews before making their purchase, social proof makes an important part of the e-commerce shopping experience. Okendo might be just what you need to increase sales in your e-commerce store by capitalizing on social proof and building a stronger relationship with your customers.

In this Okendo review, we'll analyze this robust customer feedback and review platform in terms of its features, pricing, usability, and more to help you decide whether this is the best Shopify app for your e-commerce store.

An Okendo review promotional image including the app's logo and a picture of a satisfied customer smiling


Pros


  • Automated review requests
  • Custom questions for more detailed feedback
  • Social media sharing tools
  • Review moderation before publishing
  • Automatically block spam or negative reviews

Cons


  • Limited reporting capabilities
  • Lack of mobile optimization on some platforms

Okendo

4.9/5(772 reviews)




Best For

Okendo is best for e-commerce businesses looking to take their customer relationships to the next level. With Okendo, you can easily collect, manage, and show customer reviews and photos to highlight the best features of your store's products and drive sales.

We found Okendo can be especially helpful if you want to grow your product ratings on Amazon, Google, or eBay. By providing great insights into what customers think of your products and services, the app allows you to make decisions based on real customer feedback to increase conversions.

» Browse the best Shopify apps to optimize your conversion rate

Overview of Features

Okendo is a customer review and user-generated content (UGC) platform that helps businesses build better relationships with their customers by providing the following features.

Review & UGC Display Widgets

Okendo review widget


A review widget is used to display customer reviews on your site, including elements like customer ratings and text comments. Okendo's review widgets provide your business with customizable design options to match your brand image. Additionally, they can be set up to filter reviews based on language, location, product, or other criteria.

Survey Functionality

Okendo survey feature


Okendo's survey feature is a powerful tool that helps you learn useful information about your customers. You can create custom surveys to get feedback on your products, services, or customer experiences in your e-commerce store. The survey responses are then analyzed and summarized in detailed reports to help you identify potential areas of improvement.

Content Management

Okendo content moderation feature


Using the content management feature, you can easily manage your brand reviews and UGC by approving, rejecting, or editing submissions before they're published. This makes it easy to keep track of customer feedback and ensure only the best content is displayed on your website.

Marketing Channel Connections

Okendo cross-platform sharing


Okendo has a number of marketing channel connections that allow you to sync your reviews and UGC across multiple platforms to reach new audiences and increase engagement. The platform also offers automated workflows for sharing your content on social media networks, such as Facebook and Twitter.

» Explore the best Shopify apps for product reviews

Plans & Pricing

In addition to a 14-day free trial, Okendo offers a variety of plans and pricing options to suit e-commerce businesses of all sizes:

A screenshot of Okendo's pricin

  • Essential Plan ($19/month): Designed for small businesses, this plan offers basic features such as customer profiles, review management, and customer support at an affordable monthly price.
  • Growth Plan ($119/month): Suitable for growing businesses looking to drive conversions, the Growth Plan offers additional features like analytics and reports.
  • Power Plan ($299/month): This plan offers more powerful features ideal for scaling brands, including multi-store syndication as well as email and SMS integrations.
  • Advanced Plan ($499/month): True to its name, this plan offers features like API access and a Customer Success Manager for larger businesses with advanced requirements.

Finally, if none of the plans above match your specific needs, you can also opt for Okendo's Enterprise Plan and get custom features and pricing tailored to your requirements.

» Find out how much you should spend on Shopify apps

Okendo

4.9/5(772 reviews)




Integrations

Okendo offers a range of integrations to help you get the most out of your review system. Here are some of the most popular analytics, marketing, customer service, and customer data integrations you can count on:

  • Google Analytics
  • Facebook Ads
  • MailChimp
  • Shopify
  • Klaviyo
  • Zendesk
  • Salesforce
  • HubSpot

Usability

Okendo is a user-friendly platform that makes it easy to collect and manage customer reviews. Relying on its wide range of customization features, you can easily set up review forms and surveys that fit your brand and products.

The intuitive dashboard lets you see your reviews at a glance and respond to your customers quickly. It also provides powerful analytics tools to help you gain valuable insights into customer satisfaction.

» Discover the benefits of using a Shopify product review app

Support

Okendo's support team is one of the best in the business, with friendly and knowledgeable customer support agents always on hand to help you troubleshoot any issues. You can rely on these support options:

  • Live chat support
  • Phone assistance
  • Email service
  • Live demos and webinars
  • Knowledge base with instructions, FAQs, and tutorials

Let Okendo Help You Build Customer Relationships

Providing features for gathering, displaying, and analyzing customer feedback, Okendo is a comprehensive tool for handling all aspects of your e-commerce store reviews. Ultimately, Okendo can help your business build customer relationships by leveraging customer feedback and reviews.

With its powerful features like automated feedback requests and targeted surveys, you can gain a better understanding of your customers and tailor your e-commerce store experience specifically to their needs. This way, using a product review app helps you foster customer loyalty and continue growing your business.

Okendo

4.9/5(772 reviews)



Okendo Review 2024: Pricing, Features, Integrations & More!

Recommended Reviews

Judge.me Reviews for Shopify (2024): Pricing, Integrations & Support

Social media has become a part of daily life and as a business owner, if you're not connected in at least some way, you risk getting left behind. Social proofing is the psychological phenomenon where people are more likely to make a purchase if they see that others have done so already but to make it work effectively, it's essential to have a good social proofing app. Judge.me Product Reviews is one of the best social proof apps on the market and allows e-commerce store owners to manage, display, and collect product reviews. This includes social proofing, Google Shopping, in-email review forms, product groups, rich snippets, reviews page, and a whole lot more. With Judge.me, you can easily import your existing reviews, send review request emails to customers, and even share your reviews on social media. It also has features like review reminders, review comment management, and review analytics to help you make the most of your customer feedback. What Is Judge.me? Judge.me is designed specifically for e-commerce businesses on platforms like Shopify, BigCommerce, Woocommerce, Squarespace, and PrestaShop. It offers a variety of features to help online store owners collect and showcase customer reviews, including the ability to request reviews from customers via email, offer incentives like coupons, and display reviews with photos and videos. With its focus on review management and social proof, Judge.me is a valuable tool for e-commerce businesses looking to build trust with potential customers and improve their online reputation. What Is Judge.me Best Used for? ProsUnlimited review requestsIncentivize customers with coupons Free plan availableCustomizable review requestsAutomated review request emailsCustomizable review widgets and display optionsSEO-friendly reviews and rich snippetsConsFree plan includes branding Judge.me is best for e-commerce brands looking to gather, manage, and display customer reviews to boost brand credibility and target audience trust. It's also a great pick for new stores that require a free review request app. The app is particularly useful for Shopify store owners who want to leverage user-generated content to drive sales and build customer trust. With features like photo and video reviews, customizable review requests, and the ability to offer incentives to customers, Judge.me helps businesses increase their social proof and attract more potential customers. » Increase conversions by combining social proof and store design together Judge.me Pricing Judge.me has a free plan that includes basic features such as unlimited review requests, the ability to collect and display photo and video reviews, create a carousel of reviews, and add reviews to rich snippets. Their paid plan costs $15/month and includes additional features such as integration with Google Shopping and full customization options for review request emails and forms. This app offers users two pricing options: Free Plan: The free plan offers users unlimited product review requests.$15 per Month: This plan offers users all the features from the Free Plan plus extra ones. Judge.me Integrations Judge.me integrates with a variety of platforms, including Shopify, WooCommerce, BigCommerce, and PrestaShop. It also has an open API that allows for custom integrations with other e-commerce platforms. The app offers integrations with many applications, but let's have a look at the major ones: ZapierAmplify Me GempagesLayout HubsPagefly VajeroSlackPush OwlSMSBumpSearchaniseBoostCommerce NextopiaSparq Judge.me Features Judge.me offers a variety of features to help online stores collect and display customer reviews, including the ability to send review requests automatically, request reviews with coupons or rewards, and display reviews with photos or videos. Collect Reviews Automatically Schedule unlimited email review requests with photo and video and in-email review forms. Curate, reply, pin, and share reviews from the reviews dashboard.Customizable Widgets Customize and display reviews, star ratings, trust badges, carousel, and Q&A. Add custom questions and synchronize reviews across products and stores.Multi-channel Sharing Share reviews on Facebook, Instagram, Twitter, rich snippets, and Google Shopping. Engage your reviewers with coupons and email marketing integrations.Text and Visual Reviews Product reviews with video, photo, and text, as well as automatic reminders.Review Importation Unlimited review import requests and orders.Dedicated Review Page Judge.me offers users a single page dedicated to reviews.Social Media Share You can share your product reviews on various social media platforms such as Tumblr, Pinterest, Twitter, and Facebook.Instantly Loaded Reviews Judge.me offers instantly loaded reviews (Shopify meta fields) to boost page speed.Google Shopping You can add product reviews in Google shopping using Judge.me.Incentivize The app allows you to incentivize review requests with coupons. Judge.me Usability It is extremely easy to use and can be integrated with almost every other app that you use to run your e-commerce store seamlessly. This makes the app very easy to integrate into your business processes. In addition, the app offers a range of customization options to help store owners tailor their review requests to their specific brand and audience. This includes the ability to customize the look and feel of review request emails, as well as the ability to target specific customer segments with personalized review requests. Judge.me Support Judge.me has an entire knowledge base page dedicated to answering usual queries from customers. They provide support through various channels, including email, live chat, and an extensive knowledge base. They also offer personalized support for both their plans, with support agents ready to reply within minutes to an email and in seconds in the chat. Additionally, if you can't find what you're looking for there, you can send them an email directly at [email protected]. Boost Your Sales With Judge.me Product Reviews This is a great app that allows e-commerce businesses to collect, manage, and share customer reviews about their products. Its integration feature allows users to connect to so many other applications for a smooth experience. With its affordable pricing plans and exceptional customer support, Judge.me is an excellent choice for any Shopify store looking to enhance its online presence and build trust with customers through authentic reviews. » For more info on how to boost sales, check out our list of apps here

Stamped.io Review - Best Product Review App For 2024?

With over 4 million stores on Shopify alone, making sure your online store stands out is more important than ever. One way to do this is with a good product reviews app such as Stamped.io. Stamped.io is a highly-regarded customer marketing platform, featuring a whole heap of awesome integrated tools that help to both capture and showcase high-impact user-generated content (UGC). The app provides a platform for customers to leave reviews with star ratings and text feedback for products on your store, collects and displays these reviews/ratings and supports rich snippets for search engines to display these review ratings in search results to help boost your stores reputation and credibility. Sounds great, but is Stamped the right UGC app for you? Let’s take a look. ProsWill suit the needs of small, medium, or large sized e-commerce storesCompetitive pricing that offers excellent bang for your buckCustomer service and support is highly regardedEasy Google integrationConsSome features are exclusive for Shopify onlyThe interface can be slow to work with Best for Stamped.io is best for Shopify store owners who want to enhance the functionality of their product review section especially if they already have a high volume of customer reviews. It is an all-in-one e-commerce marketing solution which allows users to customize the appearance of their review section to match their store's branding, improve SEO with Google and social media platform integrations, and offers a range of site widgets, banners, templates and emails for maximum conversion potential. The app also offers flexibility with its pricing plans to match the goals and needs of stores of all sizes. Overview of Features Stamped.io allows users to collect customer product, photo and video reviews, making the showcasing of products and reviews on social media super easy. It also facilitates the addition of Q&A sections within your site which increases brand credibility through the sharing of real life customer experiences. Take this, in addition to the customizable on-site widgets, multilingual support, and mobile responsive themes, and you can quickly see that Stamped.io is certainly not lacking in the features department. Some more features of the app include: Review request emails: Automatically send review request emails to customers who have made a purchase on your store.Customizable emails: Customize review request emails that are sent to customers to match store branding, messaging, and design.Review generation: Allows customers to submit product reviews directly from your store or via email. You can also choose to manually add reviews from other sources such as Google, Facebook or Instagram.Review moderation: Users have control over which reviews are published on their stores, and can moderate them to ensure that they are genuine and appropriate, further enhancing brand credibility and preventing bots from spamming fake news.SEO-friendly reviews: Automatically generates SEO-friendly review content to help improve search engine ranking performance.Review widgets: Display product reviews using customizable review widgets.Review analytics: Detailed analytics on review performance, including metrics such as review submission rates, review approval rates, and more. » Unlock your store's full potential by combining product reviews with the best e-mail marketing apps Plans & Pricing The pricing plans are charged on a monthly basis, and they are: Integrations Stamped.io integrates with a wide range of different e-commerce CMS platforms and other third-party apps, including, but not limited to: Shopify and Shopify PlusWooCommerceMagentoNetoEcwidInstagramFacebookTwitterOmnisendKlaviyo Usability Stamped.io's dashboard is generally very easy to use and you don’t have to be a computer genius to navigate the app’s interface. It is designed to work seamlessly with Shopify's existing product review system and offers customization options, such as the ability to choose where the review form appears on the product page, making it more user-friendly for customers to leave reviews. It is intuitive from both a merchant and customer perspective. Support Stamped.io's customer service is highly regarded amongst users. Their support team can be reached through either live chat or email, plus they have a very comprehensive help center with a ton of helpful content and a target response time of 24 hours. Additionally, the app provides a comprehensive documentation section that covers everything from installation to customization. This documentation section includes a step-by-step guide to help users set up the app on their store and troubleshoot common issues. The Final Stamp of Approval? If you’re on the market for a great all-in-one e-commerce marketing tool, then it's hard to look past Stamped.io. The app offers competitive prices, easy-to-use interface, and wide array of features which make it a solid option for Shopify store owners who wish to take their marketing efforts to the next level. It's especially useful for store owners with an established, medium to large sized customer base which can be utilized to its maximum potential. If you operate a smaller store with a smaller customer base then you may want to look at expanding your customer base first with a good sales app so you have more customers who can leave reviews on your store.

Shopify Single Sign-On (SSO): Improve Your Customers' Login Experience

In today's e-commerce landscape, conducting business on the cloud and using third-party services is the norm. As a result, users expect seamless and frictionless access from anywhere, anytime, and with any device. This is where single sign-on (SSO) login capabilities come into play. In this post, we will explore the benefits of Shopify Single Sign-On by miniOrange, an app that provides a solution to ensure an easy, secure, and efficient login to a Shopify store using a single set of credentials, all within minutes. Benefits of Shopify Single Sign-On Shopify sellers often have multiple e-commerce platforms in their business architecture. Using the Shopify Single Sign-On app, users can effortlessly log in to any of these platforms with a single set of login credentials. This eliminates the need for customers and employees to memorize different credentials for multiple applications, leading to increased staff productivity and user experience. Moreover, the app restricts users based on their behavior, like device location, time of access, the device used to access, etc., which helps prevent spammers from targeting and accessing your store. App Features & Integrations 1. Multiple Identity Providers (IDPs) The app supports multiple identity providers, including: Azure AD & Azure AD B2CAmazon CognitoOktaminiOrangePingOneGoogle Apps 2. Shopify Store as IDP Configure your Shopify Store as an identity provider and allow users to log in to any CMS platform or website using their Shopify credentials. Enable seamless single sign-on for multiple Shopify stores using one of them as the identity provider. 3. Attribute Mapping Attribute mapping allows the service provider to retrieve the necessary information from the identity provider and apply it to the user's account in the service provider. With Shopify Single Sign-On, you can assign user roles and map user attributes from the identity provider to the service provider (SP) during authentication. 4. Supports All Standard Authentication Protocols This includes the following: SAML 2.0OAuth 2.0OpenID ConnectJWTLDAPAPI authentication 5. Security Features The app has robust security features that protect against fraud and unauthorized access. It can be customized to meet the specific security needs of the business, and it complies with PCI DSS, GDPR, and HIPAA. The app also provides multi-factor authentication (MFA), customizable login widgets, and custom requirements. 6. Other Features Compatible with Shopify Headless Stores and Hydrogen FrameworkMobile SSO integrationRestricts users from using multiple devices to access the store during SSORestrict content on SSOEasy user management to delete & update used data in real timeOffers discounts based on customers' tags Pricing Plans Shopify Single Sign-On is available to both Shopify Plus and non-Plus businesses at affordable, industry-specific (B2B or B2C) price points. For B2C Businesses Features such as unlimited SSO user creation, account linking, a fully customizable login widget, and more are included in all four payment tiers. However, each plan has its own unique elements: Standard Plan ($89/month)1,000 unique usersBasic attribute mappingPremium Plan ($129/month) This plan offers all of the Standard Plan's features, as well as:3,000 unique usersAdvanced attribute mappingAuto redirect to IDP supportUser JWT after authenticationEnterprise Plan ($149/month) This plan offers all of the features of the previous plans, as well as:4,000 unique usersAdvanced attribute mapping, including metafieldsAuto update user profileDomain-based restrictionSession persists over 24 hoursAuto-taggingProfessional Plan (requires contacting the developers) This plan offers all of the previous plans' features, as well as:4,000+ unique usersCustom advanced attribute mappingFraud prevention based on IP, device, location, and time For B2B Businesses Most of the available features, from auto-tagging and account activation to domain-based restriction and customizable login widget, are included in all four pricing options. However, there are a few that are specific to each plan: Standard Plan ($89/month)100 unique usersBasic Attribute mappingPremium Plan ($219/month) This plan offers all of the Standard Plan's features, as well as:500 unique usersAdvanced attribute mappingMultiple IDP supportedUser JWT after authenticationEnterprise Plan ($299/month) This plan offers all of the features of the previous plans, as well as:1,000 unique usersAdvanced attribute mapping, including metafieldsRedirect endpoint and single logout endpoint (SLO)Session persists over 24 hoursProfessional Plan (requires contacting the developers) This plan offers all of the previous plans' features, as well as:1,000+ unique usersCustom advanced attribute mapping Support & Ease of Use Integrating Shopify Single Sign-On by miniOrange is a straightforward process that can be completed in minutes. The app has a dedicated 24/7 customer support team that responds to queries and troubleshooting. Alternatively, you can contact them at [email protected]. Final Verdict: Should You Use Shopify Single Sign-On? Shopify Single Sign-On by miniOrange is an app that provides a seamless and secure login solution for Shopify store owners and their customers. It eliminates the need for multiple credentials and restricts unauthorized access. It supports various authentication protocols, attribute mapping, and security features compliant with industry standards. The app is available at affordable price points for both B2B and B2C businesses, and its integration is easy with 24/7 customer support. If you're interested in trying the app, you can visit their website to learn more or start your 15-day free trial.