If the product is faulty, should the customer or the merchant pay for return shipping?

Who should pay for shipping when customers enter the wrong address?

We just had a few cases where customers entered wrong shipping addresses and parcels were lost or returned and we had to re-ship it. Who do you think has to pay for it, the customer or us?

Why does traffic from Facebook and Instagram not convert into orders?

We have organic traffic coming into our store from Facebook and Instagram without paid advertising. The problem is that these customers rarely place orders.

Should I ship only domestically, or also internationally?

I'm located in the US and I opened my Shopify store recently. I'm not sure if I should ship internationally already or focus just on the domestic market until my business is established.

What do you need to do to start training your customer support staff?

I am looking at hiring some customer support staff to handle customer queries. How do I go about training people to be customer support staff? What information do I need to provide to them?

How do I stop Tidio from slowing down my website?

I installed Tidio but since then everything has slowed down drastically and it's been quite frustrating. Is this an error on my side or is it on Tidio's?

Will the products disappear from my Shopify store if I change the theme?

I'm afraid that my Shopify store isn't selling enough.

I started my store about 6 weeks a go and had only 14 orders until now. I feel very helpless and frustrated, I don't know if I'm doing something wrong or if my store is simply not good enough.

Why is Shopify not making me any money?

I’ve been working on my store for 12 months, spent more than $5,000 on ads and made less than $2000. I’m so frustrated with Shopify.

What should I do if there’s a technical bug in my Shopify store?

We’re doing a sale, and according to our store’s shipping rules, the sale price shouldn’t qualify for free shipping (our free shipping is set for $60+ orders, the regular price is $65.99, and the

Are 10 photos for each product in my online store too much?