If the product is faulty, should the customer or the merchant pay for return shipping?

Why do customers enter wrong shipping addresses at checkout, and how to avoid it?

We've had a few issues lately with customers entering a wrong shipping address. Then the order gets sent to the wrong address, we have to refund or re-ship, and it's costing us a fortune. What me

Who should pay for shipping when customers enter the wrong address?

We just had a few cases where customers entered wrong shipping addresses and parcels were lost or returned and we had to re-ship it. Who do you think has to pay for it, the customer or us?

Why is my dropshipping store not selling?

I opened a dropshipping store on Shopify, selected many products and uploaded them to the store. I also started doing FB and Instagram ads. I’m getting some traffic but no sales. I’m really feeli

Will the products disappear from my Shopify store if I change the theme?

What happens if my customer doesn't pay the installments?

The buy-now-pay-later option has great potential, but I am concerned. What happens if the customers don't pay as they should? What can I do to ensure that they do?

How do I collect subscribers on Klaviyo?

I ran a test to make sure that my setup works, but it doesn't. It looks like it forms a subscriber's profile, but when I look I don't find any. How do I fix this?

What do you need to do to start training your customer support staff?

I am looking at hiring some customer support staff to handle customer queries. How do I go about training people to be customer support staff? What information do I need to provide to them?

Why does traffic from Facebook and Instagram not convert into orders?

We have organic traffic coming into our store from Facebook and Instagram without paid advertising. The problem is that these customers rarely place orders.

Should I put my store’s logo on all of the product pictures so that no one steals them?

I have a dropshipping store on Shopify. I order samples of all the products before I sell them, check the quality and take pictures. What’s stopping other vendors from stealing my photos?

Should I ship only domestically, or also internationally?

I'm located in the US and I opened my Shopify store recently. I'm not sure if I should ship internationally already or focus just on the domestic market until my business is established.