Re-ship

Customer entered the wrong shipping address on Shopify

Hi Shopify merchants. Every month, a few of our customers enter the wrong shipping address, and until they realize it it’s too late - The courier can’t find the...

Should customers be charged extra costs when they change the address after shipping?

If the product is faulty, should the customer or the merchant pay for return shipping?

Who should pay for shipping when customers enter the wrong address?

We just had a few cases where customers entered wrong shipping addresses and parcels were lost or returned and we had to re-ship it. Who do you think has to pay...