What happened to my package?

How to block customers from selecting ‘1st class letters’ as a USPS shipping option at checkout?

We’re losing money on shipping because some of the customers select ‘1st class letters’ even though the only shipping option we have set up is ‘1st class package’ with USPS. We can’t find a way t

How to hide the prices of products on Shopify?

We're selling wholesale. We want to show prices only to customers who sign up or log in, and not the general public. Is there a way for Shopify to hide product prices from customers unless they a

How many emails should be in a welcome series on Klaviyo?

I just recently installed Klaviyo on my Shopify store and want to set up a good welcome series flow with Klaviyo's best practices. I checked with the guides on the Klaviyo community for optimizin

How to choose a successful product?

I just opened a Shopify store and I'm looking for advice from successful store owners on how to find products that'll be successful.

Would you recommend opening a Shopify store as a side business while keeping my day job?

Does anyone have experience moving from Etsy to Shopify?

I’m selling on Etsy and thinking if moving to Shopify can help me increase sales. Any thoughts?

If the product is faulty, should the customer or the merchant pay for return shipping?

Should the custom form show the order's retail price or the price that was actually paid?

When we have a sale or give customers a discount, the retail price and the price that was actually paid are different. Not sure which price we should write down in the customs form when shipping

Why does traffic from Facebook and Instagram not convert into orders?

We have organic traffic coming into our store from Facebook and Instagram without paid advertising. The problem is that these customers rarely place orders.

Should I charge my customers for shipping?