What happened to my package?

How do I stop Tidio from slowing down my website?

I installed Tidio but since then everything has slowed down drastically and it's been quite frustrating. Is this an error on my side or is it on Tidio's?

What format should my product video be in?

I'm quite keen to complete my product videos but, before I get started, I need to know what format they should be in. Is there an optimal one? How is it better than the others?

Are 10 photos for each product in my online store too much?

How do online stores ship their products?

How does everyone selling online ship? Do you use USPS, FedEx, or UPS? Shipping is becoming outrageous for us, and we are trying to find a way to offer shipping at a lower cost. We use calculated

What happens if my customer doesn't pay the installments?

The buy-now-pay-later option has great potential, but I am concerned. What happens if the customers don't pay as they should? What can I do to ensure that they do?

Should I show shipping times in my store?

I sell internationally and delivery times significantly vary between countries, do you think it’s important to show customers the estimated time?

Should I use product photos from Aliexpress for dropshipping, or take my own photos?

I think that the photos on Aliexpress look like stock photos, really nonpersonal. But it would be a lot of work taking my own photos and also will make the whole process quite long. Is it importa

Why do customers enter wrong shipping addresses at checkout, and how to avoid it?

We've had a few issues lately with customers entering a wrong shipping address. Then the order gets sent to the wrong address, we have to refund or re-ship, and it's costing us a fortune. What me

How can customers purchase items and reserve them for delivery at a later stage?

Is there an app that allows customers to purchase items from my Shopify store and reserve them for delivery at a later stage? What is the easiest way to achieve this?

How to improve conversion rates on products that require customization?

Many customers don’t complete the purchase process on our Shopify store because they need to customize the product before buying it. Any advice?