What happened to my package?

Why do customers enter wrong shipping addresses at checkout, and how to avoid it?

We've had a few issues lately with customers entering a wrong shipping address. Then the order gets sent to the wrong address, we have to refund or re-ship, and it's costing us a fortune. What me

How to get the lowest shipping rates on Shopify?

Should I use multiple carriers? How do I manage to select the right carrier based on the size and weight of the order?

How to hide the prices of products on Shopify?

We're selling wholesale. We want to show prices only to customers who sign up or log in, and not the general public. Is there a way for Shopify to hide product prices from customers unless they a

Are 10 photos for each product in my online store too much?

How are shipping prices calculated when giving out discount coupons or running a sale?

Is the shipping price calculated based on the original item price or the actual order price after discount?

Why is Shopify not making me any money?

I’ve been working on my store for 12 months, spent more than $5,000 on ads and made less than $2000. I’m so frustrated with Shopify.

If the product is faulty, should the customer or the merchant pay for return shipping?

Should I ship only domestically, or also internationally?

I'm located in the US and I opened my Shopify store recently. I'm not sure if I should ship internationally already or focus just on the domestic market until my business is established.

How to improve conversion rates on products that require customization?

Many customers don’t complete the purchase process on our Shopify store because they need to customize the product before buying it. Any advice?

What format should my product video be in?

I'm quite keen to complete my product videos but, before I get started, I need to know what format they should be in. Is there an optimal one? How is it better than the others?