What happened to my package?

Does anyone have experience moving from Etsy to Shopify?

I’m selling on Etsy and thinking if moving to Shopify can help me increase sales. Any thoughts?

What is the best scale for weighing your Shopify store packages?

I am new on Shopify and I am currently packaging everything myself. I am looking for a scale that I can use to weigh my packages for my Shopify store. Any recommendations?

What tricks do you use to reduce shipping prices?

Why is my dropshipping store not selling?

I opened a dropshipping store on Shopify, selected many products and uploaded them to the store. I also started doing FB and Instagram ads. I’m getting some traffic but no sales. I’m really feeli

How to use credits in our pricing plan?

We’re considering changing our pricing plan to allow our clients to buy credits that will be used to pay for our services. I’m worried that the shift to credits may affect the business. Does anyo

How to block customers from selecting ‘1st class letters’ as a USPS shipping option at checkout?

We’re losing money on shipping because some of the customers select ‘1st class letters’ even though the only shipping option we have set up is ‘1st class package’ with USPS. We can’t find a way t

Best use of Klaviyo's email flows for Shopify?

I recently installed Klaviyo on my Shopify store and am wanting to use some of its best practices and alternatives to the usual Shopify flows. Can anyone show me how to use Klaviyo's email flows

A customer entered the wrong shipping address, and the order got lost in the mail. What to do?

Should we resend the order? If we resend the order, who should pay for the item, the customer, or us? Who should pay for shipping? If we don’t resend the order, should we refund the money? An

What do I do if the customer claims that they did not receive a package but it has been delivered?

I have a customer who says that she didn't receive any packages, but the tracking code for her purchase shows that the item was delivered 24 days ago by USPS. What do I do now?

How do I get the promotion to show up on my store?

I've been trying to set up my store promotion through this app but so far no matter what I do it doesn't show. Any advice?