What happened to my package?

How to get the lowest shipping rates on Shopify?

Should I use multiple carriers? How do I manage to select the right carrier based on the size and weight of the order?

Why does traffic from Facebook and Instagram not convert into orders?

We have organic traffic coming into our store from Facebook and Instagram without paid advertising. The problem is that these customers rarely place orders.

How to get first sales on our Shopify store?

We launched our store a few months ago but have no sales, what should we do? I have even seen some add-to-carts, but no sales on our Shopify store. How can we drive traffic to our store?

If the product is faulty, should the customer or the merchant pay for return shipping?

Does anyone have experience moving from Etsy to Shopify?

I’m selling on Etsy and thinking if moving to Shopify can help me increase sales. Any thoughts?

Should I charge my customers for shipping?

How are shipping prices calculated when giving out discount coupons or running a sale?

Is the shipping price calculated based on the original item price or the actual order price after discount?

Should the custom form show the order's retail price or the price that was actually paid?

When we have a sale or give customers a discount, the retail price and the price that was actually paid are different. Not sure which price we should write down in the customs form when shipping

How do I get the promotion to show up on my store?

I've been trying to set up my store promotion through this app but so far no matter what I do it doesn't show. Any advice?

How many emails should be in a welcome series on Klaviyo?

I just recently installed Klaviyo on my Shopify store and want to set up a good welcome series flow with Klaviyo's best practices. I checked with the guides on the Klaviyo community for optimizin