keepshoppers logo
Community
Sign In

WATI's WhatsApp Chat & Abandoned Cart: Boost Revenue Through WhatsApp

Joel Taylor
By Joel Taylor
Davor Štefanović - Editor for KeepShoppers
Edited by Davor Štefanović

Updated February 14, 2024

Our team tests eCommerce apps and publishes reviews that are unbiased and not influenced by payments we receive from some of the app developers.

Banner image of WATI's WhatsApp chat function to improve conversions and abandoned cart rates

Abandoned carts occur when customers add items to their online shopping carts but leave before completing the purchase. This can significantly impact your online store and result in lost revenue, less accurate inventory levels, and lower customer satisfaction. Statistics on cart abandonment rates show it's a widespread problem for e-commerce businesses. According to the Baymard Institute, the average cart abandonment rate is 69.99%.

To mitigate this challenge, tools like WATI's WhatsApp Chat & Abandoned Cart app are available to you drive sales and conversions through WhatsApp marketing. In this post, we'll explore the key features and benefits of this app, as well as its pricing and potential impact on your e-commerce business.

WATI: Whatsapp Chat

3.7/5(25 reviews)




Best For

Wati: WhatsApp Chat is best used as a customer support and engagement tool for businesses who are looking to communicate with their customers quickly and effectively to help with abandoned cart recovery. It allows businesses to set up predefined messages, automated greetings and responses, and has message templates for various use cases, such as order updates, shipping notifications, and appointment reminders. Many of these marketing workflows are automated which saves time and money and, most importantly, leads to increased conversions by sending reminders to customers about incomplete purchases.

Pros


  • Scalability and flexibility
  • Multi-channel support
  • Easy metric reporting
  • Automated workflows
  • Affordable pricing plans

Cons


  • Requires a WhatsApp business API account
  • No free plan
  • Limited customization

» For more help with conversion rate optimization, check out this list of best CRO apps

Overview of Features



The app offers a wide range of features to help e-commerce businesses reduce cart abandonment rates and increase sales. The four most useful features are:

1. Automatic Cart Abandonment Notifications

WATI's app will automatically contact customers with abandoned carts to let them know their purchases are outstanding and even provide a useful link directly to the checkout window. You can even persuade customers to return with custom discount codes.

Use simple flow diagrams to automate a chatbot based on keywords in multiple languages to answer common questions your customers may ask. You can also send automated order-related messages to your customers to keep them in the loop and satisfied without any coding experience required.

3. Official WhatsApp API Partner

Since WATI is an official API partner, you can expect the following features as a bonus:

  • WhatsApp green tick of authenticity for your business
  • Super affordable WhatsApp message pricing
  • Dedicated WhatsApp API-approved number with your business details

4. Shared Multi-Agent Inbox and Analytics Reports

Reply to your customers from a shared inbox, giving them the opportunity to reply to the same number they first contacted. Additionally, see reports of all incoming messages, agent response times, agent performance, conversation status, and more to judge the performance of different services accordingly.

» Discover the best Shopify apps to increase sales and improve your bottom line now

Plans & Pricing

WATI Pricing


WATI provides three different price options for its WhatsApp Chat tool, two aimed at mid-sized businesses and one towards larger companies. The first two, Standard and Pro, provide monthly and annual payment options. When opting for the annual payment plan, you save 20% off the full price. The Enterprise Plan has flexible pricing based on your specific requirements.

Core functionalities, such as a shared inbox for teams, contact and broadcast management, template submission, and more, are included in all pricing tiers. However, each strategy has its own distinctive elements.

  1. Standard Plan ($49/month or $40/month if paid annually)
    • For mid-sized businesses
    • Basic chatbot builder; ten chatbots
    • Two global webhooks
  2. Pro Plan ($98/month or $80/month if paid annually) This plan offers all of the Standard Plan's features, plus:
    • For mid-sized businesses
    • Advanced chatbot builder; 25 interconnected chatbots
    • Collect data & trigger automation
    • Route chats & update attributes
    • Ten global webhooks
  3. Enterprise Plan (custom price) This plan offers all of the features of the previous plans, plus:
    • For large-sized businesses
    • Higher API limits
    • Higher Chatbots and keywords
    • Dedicated Account Manager
    • Priority support
    • IP whitelisting
    • Unlimited global webhooks

WATI: Whatsapp Chat

3.7/5(25 reviews)




Integrations

WATI: Whatsapp Chat offers a large amount of integrations with popular APIs, CRMs and e-commerce platforms. This includes but is not limited to:

  • Salesforce, HubSpot, and Zoho CRM
  • Shopify, WooCommerce, and Magento
  • Zendesk, Freshdesk, and Help Scout
  • Facebook Messenger

» Build long-term relationships with your clients by increasing your customer lifetime value

Usability

The app provides a user-friendly interface that allows you to navigate and access its features intuitively. It has an easy-to-read dashboard that provides an overview of important metrics and key performance indicators, such as message volumes, response times, and customer engagement. We found the learning curve to be a little steep at first but very easy to use once you've wrapped your head around it.

Support

WATI has a great support team with a range of options to help users with any questions or queries they may have. This includes a comprehensive database on their website that covers various aspects of the app's functionality, features, setup instructions, and troubleshooting guides. Users can also get in touch via e-mail, live chat support or browse through the community forums where they can interact with others, share experiences, ask questions, and provide insights on FAQs.

Take It Down a Notch: Successfully Reducing Cart Abandonment

Reducing cart abandonment rates on your e-commerce store can be a highly effective way of boosting your revenue and keeping your customers happy. However, the fact that WATI's service automates this process for you on top of a WhatsApp chatbot, a WhatsApp-partnered green tick verification, and affordable message services, analytics reports, and more makes it a necessity for your Shopify store.

» Interested in effectively boosting your online presence through WhatsApp? Discover QuickReply.ai

WATI: Whatsapp Chat

3.7/5(25 reviews)



WATI's WhatsApp Chat & Abandoned Cart: Boost Revenue Through WhatsApp

Recommended Reviews

Reviewing The Niche Scraper Tool (2026)

Finding that ever-elusive winning product for your dropshipping store can be a challenging and lengthy process. You need to identify and analyze potential products that you can sell based on a variety of factors like demand, competition, and profit margins. Products that rank well for these factors can drive significant traffic to your e-commerce store, while poor ones are usually wasted investments. Thankfully, there are tools that can help with product research. Some can even automate scraping products from Shopify (dropshipping) stores, making the whole thing a lot easier. These dropshipping spy and scraping tools are designed to collect and analyze large volumes of data, and they can provide useful information about products, competitors, keywords, and market trends, helping business owners make data-driven decisions. Find Best Selling Products With Niche Scraper Niche Scraper, one of the Ecomhunt alternatives, is one such tool. In this review we'll cover its key features, pricing, pros & cons, and other important bits of information to help your eCommerce store get an edge on the competition. Let's dig in. ProsA lot of data on winning productsEasy-to-navigate interfaceComprehensive tutorialsReliable analyticsRegular updatesAffordableConsShipping can be slowSuggested selling prices may be unrealistic What Is Niche Scraper? At its core, Niche Scraper is a SaaS (software as a service) dropshipping tool that scrapes together winning products in one easy-to-access place. These products are pulled from both competitor stores and AliExpress, making the process of finding trending and hyped products much easier than manually hunting for them online by yourself. It also allows you to outsource products you want to sell on your Shopify store. What is Niche Scraper Best For? Simple to Use Niche Scraper makes research incredibly simple. It takes only a few clicks to get all the information you need to find new niches and start targeting them.Comprehensive Tool Niche Scraper gives users access to a trove of data you'd have to use several other tools to get. It has a comprehensive database you can use to get the most up-to-date information available.Affordable Solution The monthly plan technically starts at $69, but it's perpetually discounted to $49.95. In addition, the deal for the annual plan is excellent, as you get a full-year subscription for just $199.Not Just for Shopify If you don't have a Shopify store, you can still make good use of Niche Scraper. It identifies and sources products you can list on any platform. The only advantage Shopify has is that Niche Scraper supports the one-click Copy option only for this e-commerce giant. Overview of Niche Scraper's Features The two best features of Niche Scraper are its winning product scraper and its store analysis tools, but it offers much more. Product Discovery Niche Scraper's Product Scraper goes hand in hand with the Hand-Picked feature. The giant boasts that it has the most advanced product research tool, and it truly is a comprehensive solution. It allows for a variety of filtering options so you can fine-tune your research and ordering to suit your needs. You can pick products by their shop scores, popularity, categories, the country where it's popular, and many more. The app shows all relevant information in an easy-to-understand format, and adding them to your store takes just a click or two. Hand Picked selects winning products and pairs them with sample Facebook Ads, Suppliers, and more. You'll be able to see costs and expected profit margins, so you can see just how much you stand to make from each sale. » Learn more about how to organize your bestselling products here Market Research Niche Scraper Store Analysis tool allows you to browse thousands of top Shopify stores and reveal their best-selling products, traffic, popularity, and more. All you have to do is enter a store name or URL, and you're set. Niche Scraper will show you the store's top sellers, and you'll be able to copy them to your store just by entering its link into the prompt you get. After that, you'll still have to fulfill your order, but the lion's share of the work will be done. You can also use Niche Scraper's Top Niches option to discover which niches are the most profitable. It shows the 12 most profitable niches for the year or the 10 most profitable niches for the week. » For tips on tracking your own store's profit, check out our list of best profit tracking apps Ad spy does exactly what it says on the tin. It allows you to browse thousands of profitable ads and saves you time and money you'd otherwise spend on those that don't work. You can browse Facebook and Tik Tok, filter images or videos, select the number of likes and comments, and use many other metrics to find the right ad you want to use for inspiration. Marketing Tools When it comes to marketing tools, Niche Scraper can help you create video ads with its Video Ad Maker. The process is very simple, and you'll have a video ready in five easy steps: Copy and paste your Shopify product URL.Click Fetch Images.Select your desired customization options.Click Generate Video.Download the video and use it as your Facebook Ad. Niche Scraper Pricing Niche Scraper is a fairly affordable tool. It comes with a free, if limited, plan, and the pro membership is on a permanent discount from $69 to $49.95 per month. It's a very good deal considering what you're getting. In addition, the annual plan is also available at a frankly astonishing $199. That's a total of eight months free at the discounted rate. Definitely worth picking up if you've decided that this is the app for you. Niche Scraper accepts payments via all major debit or credit cards and offers a 7-day money-back guarantee. » For more help with Shopify buy now pay later options, check out our list of apps here Niche Scraper Usability Niche Scraper is easy to use and has a simple user interface. The clean website design allows for intuitive navigation, and all important information is presented right there on the main screen. If you're using Shopify, the whole process is incredibly simple, and you can start selling products in just a few clicks. Since Niche Scraper is a dropshipping app, there are a few things to keep in mind regarding shipping times. Since most products that Niche Scraper finds originate in China, you can expect fairly long shipping times (6–8 weeks). However, many suppliers have international warehouses with fast local shipping. This works great with Niche Scraper's filtering function that allows you to show only products that can be shipped from warehouses based in the US. Alternatives for other markets exist as well, enabling you to deliver the goods to your shoppers fast. Niche Scraper Support The Niche Scraper team is doing great work educating the company's customers. There's a comprehensive library of video tutorials and educational videos right there on the main page. Users can learn how to use the app and how to identify the best deals, correctly recognize trends, and market products. After signing up for Niche Scraper, you'll be invited to join the Facebook group. The community is very helpful, and you'll be able to get the latest marketing recommendations from them. Standard support options are somewhat limited—all you have is a contact form, and the remaining communication will be done via email. The upside is that you'll most likely be put in contact with the creator of Niche Scraper, Eric Smith, as he appears to run pretty much everything. The response time is pretty good, and you can expect him to deal with any issue you might be having. Niche Scraper Integrations Niche Scraper can draw products from AliExpress and Shopify, but you can use it to sell on any e-commerce platform. This includes Amazon, eBay, WooCommerce, and others. It also supports integration with US, UK, and EU AliExpress alternatives that provide faster local shipping. It can analyze Tik Tok and Facebook for ads and help you create ads for your own store, ensuring your products stand out. Why We Recommend It In three words, ease of use. Niche Scrape is an excellent, simple-to-use tool that offers some great functionality. It may not seem as feature-rich as the Zendrop Shopify app, but it's very user-friendly and a great choice for beginners. Who It's Best For Niche Scraper is a solid choice for all dropshippers, but its features make it a great starting point for both beginners and those with a tight budget. The app gives beginner dropshippers all the information regarding market data and product research they need to get started. Finding an item for a quick sale is easy, and the interface is incredibly simple. If you have a tight budget (or even no budget), you can go with the free plan that will at least give you some useful functionality, and you can use it to get ideas on how to develop your Shopify store. Once you're set up, you can choose the paid plan and make growing your business even easier. In addition, if you just don't have any experience in creating videos but want to use them for ads, Niche Sraper is just excellent. You get access to the Video Ad Maker feature that makes creating slideshow video ads very simple. You'd be surprised just how easy it is to create a high-converting video ad from product images, music, and simple overlay text. The Bottom Line: Is Niche Scraper Worth It? Niche Scraper is an excellent tool for e-commerce merchants. It not only takes the headache out of finding winning products but also significantly reduces the time it takes to do so. In addition, when compared to alternative e-commerce tools like Ecomhunt, Dropship Spy, and Pexda, Niche Scraper performs really well. Niche Scraper is not only similarly priced, but its paid plan also grants unlimited access to its product scraping features and includes the ability to create Facebook slideshow ads. Niche scraper definitely deserves a recommendation from KeepShoppers.

PixCleaner Background Remover Review (2026): Quality Image Editing for Shopify

Most customers are visual shoppers, meaning that a professional image of a quality-looking product can mean the difference between a sale and a bounced customer. Unfortunately, very few services offer the required editing capabilities you need to showcase your products authentically at a reasonable cost. That can all change with an app like PixCleaner by Proxima, a free Shopify image editing app that integrates directly into your store and allows for easy background removal and image optimization. Read on to learn more. ProsFree to installEasy to useBulk image editing functionalityVery cost-effectiveAI-driven platformConsFree plan only suitable for low resolution imagesMight not be suitable for larger stores What is PixCleaner Best For? PixCleaner is best for small to medium sized e-commerce stores with large product catalogues. It's free to install and offers a cost effective solution for e-commerce merchants looking to quickly and efficiently edit photos in just a few simple clicks with features such as image retouch, resize, crop & correct and smart touch. It is also especially useful for business with a mobile site as the app is very good at optimizing images for mobile to increase page loading speeds. » For more help with page speed optimization check out our list of best apps For a free to install app it offers a surprising amount of customization and functionality for even the most complex images with tricky backgrounds, difficult edges or finer details such as hair. We found the app was very easy to integrate and set up with a simple learning curve so anyone who installs it can get to editing product images on Shopify straightaway. Features Overview PixCleaner comes loaded with features to help any user including but not limited to e-commerce merchants, developers, advertisers & marketers or even creatives who would like to use the app for personal use. It also allows users to set IP limits for greater control over account accessibility and offers enterprise-grade security to keep your company data safe. Some of the more important features include the following. AI-Powered Background Removal One of the necessities of a great product image is a plain white or colored background instead of awkward shadows and dirty tablecloths, but paying for a professional studio is out of the budget of most Shopify sellers. Instead, Pixcleaner offers an AI-powered background removal tool to simulate the presence of a professional studio. Plus, the feature is customizable and allows you to make fine-tuned adjustments to match your standards. The smart AI has studied millions of images to be able to identify precise features and minute details like strands of hair. Intuitive Photo Editor The app comes fully equipped to handle all your basic image editing needs, including: CroppingResizingRotatingLayer adjustmentsText additionsWatermarkingShadow additionsColor gradients This allows you to ensure that all your images match your brand, style, and sense of quality. Bulk Operations In addition to all of the individual editing features, Pixcleaner also offers bulk productivity operations, allowing you to automate your photo editing process and apply features and touchups to multiple images at once. Not only can this save time and effort, but it also ensures that all images you're choosing to export will have the same features and style. PixCleaner Plans & Pricing Pixcleaner doesn't offer a paid plan for their Shopify app. Instead, the app is free to install and use, only charging you a small fee of 0.20$ to 0.05$ when you decide to export an image for use, meaning you never have to pay for a service that you aren't currently using. Instead, you can keep the app installed and only have to spend money when you need more product images. There are, however, paid plans available on the developers website as laid out below. Integrations PixCleaner offers a robust API allowing users to merge the app with their website, app or product through an HTTP interface. The developers software and technology is highly scalable and their team are super friendly and helpful if you're finding it difficult to get the API set - they'll do it for you! Usability We found the app to be intuitive and quite straightforward to use. It follows a logical process and workflow and we never felt lost when navigating the app. Most of the buttons and tools are where you would expect them to be and it's not difficult to use. Although it offers many features & customization options, some users might feel slightly limited if they are used to more comprehensive software. If you're unsure about the quality of your images, PixCleaner recommends to upload and edit the images first on a free trial and if you're still not satisfied, they offer a 14 day money back guarantee. Support The team at Proxima are super friendly and quick to respond to any customer queries. They can be reached via phone or e-mail and have even listed their address based in France if you'd like to pop in for a physical visit. There is also quite a comprehensive resources page on the company's website with user cases, tutorials and FAQ's to help customers with common queries. Step Out From The Background If your Shopify product images are poor quality or nonexistent, you might as well say goodbye to any potential customers coming your way. Quality images are a necessity, but the price of most reputable image editing software can easily cost you thousands of dollars for licensing before you even know how to use it. Instead of the hassle, leverage the capabilities of a pay-per-use service that offers all the necessary features you need to lift your store with great images like Pixcleaner. At the time of writing this review, the app didn't have a single negative review or comment on its Shopify app store page listing. Head to their website to learn more or directly install the app now. If you're still unsure, the developers also offer free consultations and demos to help you make a better decision.

Vajro App Review (2026): Features, Pricing, Support, & More!

Over 58% of online traffic comes from mobile devices globally. What's more, 54% of all e-commerce purchases are made using a mobile app. It's clear that online retailers who don't have a mobile app are putting themselves at a major disadvantage. But building a mobile app is not a simple task, and many merchants struggle due to a lack of coding skills, time, or money to hire developers. Fortunately, Vajro is here to address these issues. Vajro is a tool that helps merchants create stunning mobile apps for their online stores without needing coding or design skills or paying the high price of a Shopify expert. We explore key aspects of the app, like its features, integrations, and pricing plans and weigh its pros and cons to help you determine if it's the right app for your needs. ProsEasy-to-use & intuitive UIFree trial & demo availableHighly customizable24/7 expert & responsive supportMulti-language & currency optionsSeamless integrations with popular toolsConsNo free planUpper-level plans can be expensive for smaller stores Best For Vajro is a valuable app for any size or type of e-commerce store looking to improve their customers' mobile shopping experience. It's an excellent choice for merchants who experience issues with their payments page, navigational bugs, or slow store loading times. Installing and using the app is simple and accessible to retailers who don't have coding knowledge or much technical expertise. Vajro offers four plans that accommodate different-sized businesses, from early-stage startups to established Shopify Plus stores. You can choose the plan that fits your budget and needs and scale up as your business grows. Overview of Features Live Videos One of the most unique and exciting features of Vajro is the ability to live-stream videos and let your customers buy in real time. Vajro is the first and (at the time of publication) the only Shopify app that offers this functionality. Live videos can help you target impulse purchases and increase conversions. You can also broadcast from multiple channels, such as Facebook, Instagram, YouTube, or your own website, and showcase your products in action. Push Notifications Another way to boost your sales and engagement is to use push notifications. Vajro lets you set up personalized behavior-based triggers that send relevant messages to your customers. Among others, you can send welcome, back-in-stock, abandoned cart recovery, sales, and discount notifications. You can also make your notifications more attractive and interactive by adding images, emojis, GIFs, and videos. Customizable Themes Vajro allows you to customize your app's look and feel with four built-in industry-appropriate themes. You can choose the theme that suits your brand and niche and then tweak it with a simple drag-and-drop editor. You can customize the color scheme, fonts, images, banners, product sliders, product and image grids, and more. The best part: you don't need any coding skills to create a stunning app that reflects your brand identity. Smart Search With a smart search feature, Vajro helps your customers easily find what they're looking for. Your customers can use image search to find products that match their preferences. You can also display related keywords on the search bar to help them refine their queries. Additionally, you can provide intelligent recommendations based on their browsing history and purchase behavior. Multi-Language & Multi-Currency Support Reaching a global audience has never been easier with Vajro. This impressive app supports up to 18 languages, enabling you to serve customers from all around the world. Plus, its support for 82 currencies means customers can shop in their local currency without hassle. You don't need to install any additional apps for currency conversion or translation. Analytics Vajro offers a compre­hensive analytics dashboard for optimizing app performance­. This feature provides you with a visual display of various me­trics, including downloads, active users, reve­nue, and retention rate­ so you can monitor your app's success. In addition, detailed re­ports are available for your live vide­os, encompassing metrics such as views, like­s, and comments—all to gain insights into customer be­havior to make data-driven decisions that improve­ app quality. » Looking to take your analytics to the next level? Check out our top-rated analytics apps Plans & Pricing Vajro has four paid plans, and they offer a 30-day free trial and a 10% discount on annual subscriptions. How much to send on apps can vary substantially, and, as you can see below, Vajro's pricing plans differ a lot in terms of their features and costs. Starter This plan is ideal for early-stage businesses with a monthly fee of $99. Features include a native Android and iOS app, 10 push campaigns per month, deep linking, live video selling, app-only discounts, and WhatsApp and Facebook Messenger integrations. Core The Core plan is designed for small-sized businesses for $249 a month. It has everything in the Starter plan, plus 50 push campaigns, international selling with dual language and dual currency, Apple Pay integration, and custom product options. Premium This is a good fit for fast-growing businesses but comes with a monthly fee of $499. The Premium plan contains everything in the Core plan, plus unlimited push campaigns, wholesale features with product and price lock, native blogs, and a quarterly business review. Plus The Plus plan is suitable for high-volume and Shopify Plus brands with a monthly cost of $999. It comes with everything in the Premium plan, plus custom development, dedicated key account managers, and CleverTap and Klaviyo integrations. Integrations Vajro is not only a powerful mobile app builder for Shopify but also a versatile integration platform. It supports all major Shopify plugins and premium Shopify integrations. This means you can seamlessly connect your mobile app with your tools and platforms of choice to enhance your store's functionality and performance. Vajro offers over 70 integrations, which is the most for a mobile app builder on Shopify. These integrations cover various categories, such as: Loyalty apps: Reward your customers for their purchases and referrals by integrating apps like Smile.io.Product review apps: Showcase your customer feedback and ratings with Yotpo and other leading social proof apps.Marketing automation apps: Send your customers personalized emails, SMS, and push notifications with integrations like Klaviyo.Alerts apps: Notify your customers when products are back in stock, on sale, or low in inventory with the Back in Stock app.Buy-now-pay-later apps: Increase conversions and average order value by offering flexible payment plans to your customers with Klarna.Search & filter apps: Enhance your app's search and filter functionality with a Fast Simon integration.Analytics apps & platforms: Track and optimize your app's performance and user behavior with tools like Google Analytics.Translation apps: Reach a global audience by translating your app into different languages with Weglot. Usability Setting up an app for your Shopify store can be daunting, but with Vajro, you can create an app that looks great and works well without breaking a sweat. You can create and customize your app in no time. In fact, you can go from start to finish in under an hour thanks to its easily customizable templates. You also don't need any coding knowledge to use Vajro, and the drag-and-drop editor is easy enough for beginners to master. The user interface is simple and intuitive, and the analytics dashboard is clean yet comprehensive. Support When it comes to Vajro's standout characteristics, their support truly sets them apart. With 24/7 availability via live chat or email, Vajro ensures customers can reach out whenever necessary. For those looking for a more immediate response, the Plus plan comes with priority support and a dedicated customer success manager. Vajro also equips users with many resources to become proficient in using the app effectively, including: Live & on-demand webinars: These assist you in learning more about their product and how to utilize it efficiently.Vajro blog: With more than 200 posts about e-commerce and mobile apps, you'll find essential tips and tricks to help you expand your business.E-Books: These are free to download from their website. They cover a variety of topics, including mobile commerce, app design, and marketing strategies.Help docs: If you need assistance with a specific feature or issue, you can consult their help docs, with over 80 articles covering everything from app setup to customization. Monetize on Mobile Shopping With Vajro If you're looking to increase customer lifetime value (CLV), then you need to be where your customers are—on their mobile devices. A mobile app can help you improve customer experience, engagement, and loyalty and boost sales by offering a fast, convenient, and personalized way to shop online. With Vajro, you can create your own professional mobile app for your Shopify store without spending a fortune on developers. » Vajro is just one tool to boost sales. Take a look at more of our best apps to increase sales