Shopdigits—Toll-Free Call Center Support for Shopify
Published May 31, 2023
Our team tests eCommerce apps and publishes reviews that are unbiased and not influenced by payments we receive from some of the app developers.

With the sheer number of emerging e-commerce stores these days, it's becoming more and more challenging to differentiate yourself from all other stores in your niche. Businesses are doing everything they can to identify themselves as the most professional company offering the best customer support—but there are a few prerequisites for even being able to compete with other stores.
One of these prerequisites is toll-free support for your customers, and now you can offer them that with Shopdigits by Random Forest Inc. Read on to learn more.
What Shopdigits Offers E-Commerce Merchants
Toll-Free Calls and SMSes
A toll-free line bills the receiver for the airtime instead of the caller. Although this might sound scary—especially if your business receives a lot of call or message traffic—all professional companies offer toll-free options for their clients. It shows that you value their support and are willing to help them with any questions or concerns without them having to pay for it in any way.
Toll-free lines might not help you obtain more customers, but they'll definitely keep them around.
Integrated Customer Data
Shopdigits allows the saving and recalling of customer data once they make a call, allowing you to view their entire history with your business while you are communicating with them. See customer names, order history, and more without having to leave the Shopify dashboard.
Additionally, any notes you leave about customers on the mobile app will sync to the desktop app for future use.
Shopdigits Pricing
All of the pricing plans come with a 7-day free trial and a $3.00 charge to change your number, as well as the following:
- Apps for iOS and Android to manage calls while on the go
- Unlimited calls within US & Canada
- Unlimited voicemail
Paying for higher plans allows more employees to use the same number, increasing the efficiency of your business and customer support. The plans are as follows:
- Small Shop—$10/month and 1 employee
- Medium Shop—$20/month and 3 employees
- Enterprise—$40/month and unlimited employees
Our Verdict: Should You Use Shopdigits
Due to the growing number of e-commerce stores and the affordability of premium services like toll-free business lines, these features are becoming a requirement if you want to have the chance of competing with other stores. Professionalism is everything in the eyes of the consumer, and toll-free support options are a great way to show that you care about their wellbeing and are confident in your own company.
It's clear from the 5-star rating on the Shopify app store (at the time of writing this review) that other Shopify sellers would agree. Head over to their website to learn more, or go straight to their Shopify app store page to get started.
Shopdigits—Toll-Free Call Center Support for Shopify
Recommended Reviews

Privy App Review - Pricing, Features, and More
Privy has been designed to help e-commerce businesses effortlessly scale up their marketing channels. The company has helped over 500,000 online businesses from more than 180 countries, creating over $3.9B in sales. With its powerful suite of tools, Privy allows businesses to easily create and display pop-ups, banners, and other customizable forms that encourage visitors to sign up for email newsletters, create accounts, and more. By gathering email addresses and other important data from visitors, businesses can build more effective email marketing campaigns and better understand their customers' needs and preferences. That's definitely not a bad figure to have on their resume. But, is Privy worth all the hype? ProsIntegrated cart upsell featuresIntegrate a wide range of e-commerce store platformsFeatures a drag and drop content editorConsEmbeddable forms can be a little inflexibleThe basic features of the more affordable plans can be rather limiting What is Privy? Privy is a marketing platform that offers tools and features to help businesses grow their email lists, reduce cart abandonment, and increase sales through targeted and personalized campaigns. The app provides a range of customizable pop-ups, banners, and email campaigns to help businesses capture and engage their website visitors, as well as comprehensive analytics to measure the success of their efforts. Best For Privy is well suited to e-commerce stores and online businesses of all sizes. The team's free plan will suit small online stores or startups while their premium plans scale well to fit the needs of larger sites. Privy's focus on email marketing and list growth makes it an ideal solution for businesses looking to increase their email subscribers and generate more revenue through email marketing campaigns. How the Pricing Works Here's a nice surprise: Privy offers an unlimited time period free plan. The only catch, the free plan only allows 3,000 automated emails to be sent out per month. Which, for small e-commerce stores or any online stores that are just starting out, is a great deal. The only other downside the free plan presents is some of the more advanced functions like audience targeting can start to feel a little limiting. So what about higher traffic businesses that wish to upgrade to Privy's paid services? Well, Privy's Plus Plan, Commerce Plan, and Growth Plan are all relatively reasonably priced. Here's how much they'll cost and what features you'll be able to access depending on your plan of choice: Privy's Plus Plan will set you back $24 per month. Or the annual plan costs around $238 or just below $20 per month.The Commerce Plan costs $79 per month. Or the annual plan is around $788 or just over $65 per month.The Growth Plan costs $299 per month or more depending on the number of sign-ups and user traffic. All Integrations Privy is not just a Shopify app. Nope, It works with just about every major e-commerce platform. So no matter what e-commerce CMS you are using, Privy is just a few nuisance-free clicks away. Here are the e-commerce CMSs Privy integrates with: ShopifyShopify PlusBigCommerceWixSquarespaceMagentoWeeblyWooCommerceVolusion App Features Privy facilitates this by integrating with many major e-commerce CMS platforms. The app's features can then be used by e-commerce merchants to target on-site and off-site customers through a select number of features. It allows the display of on-site banners and pop-ups as well as integrated cart abandonment strategies. Its off-site features include building email mailing lists, scale automated emails, and rollout event-triggered campaigns. Usability It has a wide range of great features to offer its customers, and even though some more tech-minded users will appreciate this, new customers may find it a bit of a steep learning curve. Privy offers a variety of customizable templates, making it quick and easy to create and launch campaigns. The app's real-time analytics also provide valuable insights into the performance of campaigns, allowing users to easily track progress and make data-driven decisions. To help their customers out, the Privy team has added masterclass courses on their website to help out. Support The channels in which Privy users can get in touch with the support team are limited. There is no Slack or customer forum set up to get answers immediately. So, sadly, customers must get in touch the old-fashioned way through the company's contact us page, email, or FAQ support page. The Bottom Line Privy is a great engagement tool for e-commerce sites, large or small. Its interface is simple enough to navigate, there’s a wide array of conversion and sale boosting features, and Privy can be trialed through a comprehensive free plan. With that said, some less tech-minded users may experience a steep learning curve when endeavoring to make full use of Privy’s features and the company’s customer support has been known to be a little lacking.

Transcy Review (2026): Pricing, Features, Integrations, & More!
Did you know that the globalization of e-commerce is rapidly expanding, with a projected value of $6.51 trillion by 2023? However, language and currency barriers are a major problem for businesses looking to expand to other countries and regions. In fact, according to a study, 76% of online shoppers prefer to purchase products that include information in their native language. This is a mammoth obstacle to stores looking to expand globally. This is where Transcy comes in—a language translation and currency converter app designed to help businesses overcome this language barrier. Transcy allows merchants to translate their stores' content into multiple languages and provide real-time currency conversion, making it accessible to a much wider audience. In this review, we’ll take a closer look at Transcy, its pricing, features, integrations, and more to help you make an informed decision about whether it's the right tool for your business. ProsEasy-to-use interfaceUnlimited word translationsAuto geolocation detection systemIntegrates with many e-commerce toolsGreat value for moneyConsCustomization takes some time Best For At its core, Transcy is an essential tool for any Shopify store looking to expand into new countries or regions. We believe this app is useful for merchants of any size or category who want to offer their products to customers who speak different languages and use different currencies. Transcy is particularly relevant for stores that don't have the budget to hire a translator, as it offers affordable language translation and currency conversion solutions. With Transcy, any Shopify store can become a global business without breaking the bank. Overview of Features Geolocation Autodetection Transcy's geolocation autodetection feature automatically identifies the customer's location and displays the corresponding language and currency—providing a personalized shopping experience to each customer.AI-Language Translation With AI language translation, Transcy supports over 110 languages and translates an unlimited number of words across all types of pages, including product, collection, and checkout pages, blogs, articles, and third-party apps. The fast translation speed and the ability to edit and customize translations make it an efficient tool for merchants.Automatic Currency Converter Transcy's automatic currency converter supports over 160 currencies and updates the exchange rate several times a day. It can convert any price, including product prices, shipping fees, taxes, and more.Image Translation Image translation means different pictures, like banners, are used for different language groups. The app auto-inspects these elements and replaces them with something more contextually appropriate. Not only does this grab the shopper's attention, but it improves the customer experience by showing an appreciation for the local context.Customizable Language & Currency Switcher Transcy's customizable language and currency switcher offers many template designs and can be edited to match the store's branding and theme. It has different settings for mobile and desktop devices and does not affect site speed.Multilingual SEO Transcy translates meta tags, such as titles, descriptions, and alt tags, in all targeted languages to improve on-page SEO to drive more traffic to your store. » Looking for more ways to boost traffic? Check out these top SEO apps Plans & Pricing Transcy offers a 14-day free trial and four pricing plans to choose from, all of which offer unlimited words for AI translation. Free This plan is free to install and includes unlimited words for AI translation. It offers basic switcher settings, translations for one language and one currency, and support for third-party-app translations. Additional expert service is available on demand.Basic The Basic Plan costs $11.90 per month. It includes all features of the Free Plan, translations for two languages and 167 currencies, and the ability to edit translations for one language. Growth At $29.90 a month, the Growth Plan includes all the features of the Basic plan but also allows for translations in 111 languages and the ability to edit translations for up to five languages. Additionally, it offers a glossary, basic auto-update translation, and language redirection.Premium The Premium Plan tops the list at $59.90 per month. It allows for translations in unlimited languages and the ability to edit translations for up to 20 languages. It also includes advanced auto-update translation, a priority server, and a dedicated customer success manager. Integrations Transcy offers a range of third-party app integrations that are especially useful for businesses looking to expand their online presence globally. By translating and localizing various aspects of the site—including size guides, reviews, sales pop-ups, and trust badges—Transcy helps ensure a seamless customer experience across all touchpoints. Some of the most popular integrations include: Judge.mePageFlyLooxAli ReviewsPickyStory These integrations allow store owners to streamline their translation process and provide an even more personalized shopping experience for their customers. Usability Usability is one of Transcy's biggest strengths. The setup process is straightforward and easy to navigate. Plus, the user interface is clean, modern, and intuitive, making it easy to find what you need. You don't need any coding or technical knowledge to use Transcy, which is great for users who aren't familiar with website development. Transcy is accessible to everyone, including those new to website translation and localization. Support Transcy provides comprehensive customer support through their 24/7 live chat and email support. The platform offers support in 10 languages, including English, French, Spanish, German, and Japanese. Plus, the Growth and Premium Plans come with an onboarding specialist to help users get started, while the Premium Plan offers a dedicated customer success manager to ensure users have the best possible experience. Speak Your Customers' Language for Sales Success Despite some shortcomings, like customization taking time, Transcy offers powerful features that make it an excellent choice for businesses looking to expand their global reach and improve their customer experience. With its advanced AI translation capabilities, intuitive user interface, and robust set of integrations, Transcy has the potential to do great things for businesses of all sizes. By speaking your customers' language, you can improve engagement, build trust, boost traffic, optimize conversions, and ultimately, drive more sales. » Check out our list of the best translation apps to see some great alternatives

Loadify—Increase Page Loading Speed for Shopify Stores
Store design is a crucial aspect of building an online Shopify store. If your pages are unappealing, difficult to navigate, or take too long to load, it's almost guaranteed to chase potential customers away and severely hurt your sales. And if you don't have coding experience and hours to spare, it's almost impossible to achieve a well-optimized website. Thankfully, with an intuitive app like Loadify: Preloader & TurboMode by Ninety9, you can achieve a custom and optimized store design without any coding experience. Read on to learn more. What Does Loadify Offer? Boosted Loading Speeds There are two different ways that Loadify can improve the loading time of your pages. Firstly, Lazyload is a website feature that prevents images and other content from loading on your page until the user scrolls to that point, limiting the resources used at any given moment. Secondly, Loadify's link prediction feature will start loading content the moment a user hovers over a link with their cursor to prepare the next page for when they click it. Animated Logos and Page Transitions Instead of scrolling endlessly through copy, Loadify offers your customers the ability to navigate your store through different page transitions that you can customize to match the style of your brand. Additionally, animate your static logo to be more eye-catching to the customer, or include one of the many available pre-selected GIFs. Numerous Integrations Without Coding Customizing and optimizing your store is as easy as choosing features from a drop-down menu and tweaking their appearance—no coding required. To make your life easier, the app even integrates with all Shopify themes, as well as numerous other store design and marketing apps. Pricing Loadify offers a 14-day free trial for all their paid plans, as well as a totally free option that includes the necessary features like 15 optimized GIFs, compatibility with all Shopify themes, and even chat support if you need help. Other than that, here's what Ninety9 offers: TurboMode $2.99/month This plan includes: Link predictionsLazyload Page Transitions $3.99/month This plan includes: Numerous slide optionsBGR color & directionFour different transition typesAnimated sounds on clickable links Custom Preloader $4.99/month This plan includes: Static logo animationsCustom size, color, and fade-out speedsCustom upload options Our Verdict: Should You Use Loadify: Preloader & TurboMode by Ninety9? Whether your store is struggling with poor loading times or unexplained bounce rates, or even if you simply want that extra boost to personalization through aesthetic animations and page transitions, you can't go wrong with an app like Loadify by Ninety9. Over a hundred other Shopify sellers have installed this app onto their store and given it a solid rating of 4.8 stars. Visit their website to learn more, or head straight over to their Shopify app store page to install the app now.

