Shopdigits—Toll-Free Call Center Support for Shopify
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![Davor Štefanović - Editor for KeepShoppers](https://keepshoppers.com/en-assets/keepshoppers/fit-in/100x100/Davor_tefanovi-1674541621959.jpg)
Published May 31, 2023.
Our team tests eCommerce apps and publishes reviews that are unbiased and not influenced by payments we receive from some of the app developers.
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With the sheer number of emerging e-commerce stores these days, it's becoming more and more challenging to differentiate yourself from all other stores in your niche. Businesses are doing everything they can to identify themselves as the most professional company offering the best customer support—but there are a few prerequisites for even being able to compete with other stores.
One of these prerequisites is toll-free support for your customers, and now you can offer them that with Shopdigits by Random Forest Inc. Read on to learn more.
What Shopdigits Offers E-Commerce Merchants
Toll-Free Calls and SMSes
A toll-free line bills the receiver for the airtime instead of the caller. Although this might sound scary—especially if your business receives a lot of call or message traffic—all professional companies offer toll-free options for their clients. It shows that you value their support and are willing to help them with any questions or concerns without them having to pay for it in any way.
Toll-free lines might not help you obtain more customers, but they'll definitely keep them around.
Integrated Customer Data
Shopdigits allows the saving and recalling of customer data once they make a call, allowing you to view their entire history with your business while you are communicating with them. See customer names, order history, and more without having to leave the Shopify dashboard.
Additionally, any notes you leave about customers on the mobile app will sync to the desktop app for future use.
Shopdigits Pricing
All of the pricing plans come with a 7-day free trial and a $3.00 charge to change your number, as well as the following:
- Apps for iOS and Android to manage calls while on the go
- Unlimited calls within US & Canada
- Unlimited voicemail
Paying for higher plans allows more employees to use the same number, increasing the efficiency of your business and customer support. The plans are as follows:
- Small Shop—$10/month and 1 employee
- Medium Shop—$20/month and 3 employees
- Enterprise—$40/month and unlimited employees
Our Verdict: Should You Use Shopdigits
Due to the growing number of e-commerce stores and the affordability of premium services like toll-free business lines, these features are becoming a requirement if you want to have the chance of competing with other stores. Professionalism is everything in the eyes of the consumer, and toll-free support options are a great way to show that you care about their wellbeing and are confident in your own company.
It's clear from the 5-star rating on the Shopify app store (at the time of writing this review) that other Shopify sellers would agree. Head over to their website to learn more, or go straight to their Shopify app store page to get started.
Shopdigits—Toll-Free Call Center Support for Shopify
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EPROLO Review (2024)—Best Free Dropshipping App For Shopify?
EPROLO is a forever-free dropshipping and branding platform for Shopify and other e-commerce platforms. The brand has been in the business since 2015 and has since garnered over 300,000 users and fulfilled more than 30 million orders. EPROLO also offers its users over 300,000 products. You only need to devote time to selling as they are responsible for every aspect of order fulfillment, from quality control to product sourcing, packaging, warehousing, and shipping. ProsBranding project (custom packaging, labels, hangtags, scotch tape)Provides worldwide shippingTotally freeSimple and easy to useOffers a wide range of productsFast shipping options availableProvides good customer supportCons 24/7 customers service is not availableDoesn't offer 1-day shipping What Is EPROLO? EPROLO is a dropshipping app that enables online store owners to source and import products directly from manufacturers in China. With EPROLO, users have access to a wide range of products at competitive prices, and they can customize and brand their products before importing them into their online store. The app streamlines the entire process of managing a dropshipping business, from product sourcing to order fulfillment, and provides a range of tools to help users manage their inventory, track their orders, and optimize their store for better conversions. What Is It Best for? This app is best for dropshippers who are on a limited budget but still want the services of a dropshipping service. EPROLO will also work best for people who want to ship globally and not just in the United States. It provides a one-stop solution for online businesses to source, stock, and ship products directly to customers without the hassle of managing inventory or shipping logistics. EPROLO Pricing Plans The free plan includes access to all of EPROLO's features, including unlimited orders, products, and storage. However, there is a limit of 150 products for each order and 300 product imports per month. Additionally, the Free plan has a longer processing time of up to 12 days and does not include premium customer support. Free plan: Comes with a limit of 150 products for each order and 300 product imports per month.Junior membership: Faster delivery and no product limits.Senior membership: Access all the premium features EPROLO offers. Integrations EPROLO integrates with the following platforms: AliExpress WooCommerce Shopify eBay EPROLO has also developed a free-to-use website for print-on-demand store owners called Inkedjoy. Inkedjoy can be integrated with Shopify, ETSY, and Woocommerce, and it's one of the important features of EPROLO. Features 1. Product Sourcing EPROLO features 10 dropship product categories and 107 subcategories. They have a product sourcing team that is constantly searching for new and trending products to satisfy current online demands. 2. Inventory Management With this service, you don't need to store products; EPROLO's inventory management feature helps reduce the cost of inventory. The brand has more than 26+ warehouses around the world. 3. Branding Project EPROLO's dropshipping services include providing custom packaging for dropshippers after they've placed a certain number of orders. Branding Project by EPROLO helps store owners build their own brands by providing custom packaging, labels, hangtags as well as scotch tape. 4. Global Shipping This app offers numerous delivery methods with varying shipping costs and times. In nations like Australia, the United States, EU countries, Japan, and others, EPROLO offers its express shipping channel. And due to this, they're able to reduce shipping times to 5 to 8 days. Usability The app is, in short, very easy to use. Individuals need only install the app to their e-commerce platform and then start importing products. EPROLO is designed to be easy to use for dropshipping businesses. The app is user-friendly and intuitive, allowing users to easily find products, import them to their store, and manage their orders. The platform also provides tools for product customization, including the ability to add custom logos and packaging. Additionally, EPROLO offers features such as bulk order fulfillment and real-time order tracking to streamline the fulfillment process. Support EPROLO offers 24/7 customer support. This is through the help center, live chat, frequently asked questions, and email. Their support team is available 24/7 to assist with any questions or issues that users may have. They also offer a comprehensive help center with articles and guides to help users get started and troubleshoot common issues. EPROLO's customer support is known for being responsive, helpful, and efficient in resolving user queries. Dropshipping and Branding on Another Level EPROLO is great for dropshippers who are looking for a free dropshipping service that allows them to focus on their core business practices yet offers similar functions to paid services. Its user-friendly interface, competitive pricing, and fast shipping times make it a popular choice among e-commerce store owners.
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Nerdy Form Review: Free Form Builder for E-commerce Stores
Potential customers are more likely to fill out a contact form than call or email. Nerdy Form by Nerdy Apps allows you to add a customizable contact form widget to any of your store's pages. It is a spam-free contact form app that makes communication with customers more manageable to increase conversions. Nerdy Form is incredibly versatile; there are several types of form fields from which to pick, and you can easily alter the field set and field order of any form. Simple and ready to use, it takes one click to install the app on your store. Why You Should Use Nerdy Form This app ensures consistent message delivery and eliminates scenarios where customers are unable to contact a business owner, increasing your chances of making a sale. Google reCAPTCHA can be quickly applied to any form, helping deter spammers from exasperating merchants. A great feature of Nerdy Form is how it meets the demands of any shop without jeopardizing the user experience. Through conditional visibility and the multi-step feature, you can build and customize forms to integrate into the look and feel of your website. Key Features Flexible, adaptable form designAuto-reply emailFile uploadIntegration with Google reCAPTCHATerms and conditions checkboxRedirect after submissionPop-up formsCompatible with popular email marketing tools like Zapier, ActiveCampaign, Omnisend, and KlaviyoShow or hide a form field based on the user's selection using conditional logicPersonalize email templatesDate selector supporting various formatsThe option to include a store's location map on the contact pageForm donations and accept payments through StripeThe option to add a department and tailor email recipients based on that selectionMultiple email receivers Pricing Nerdy Form provides one free plan and four paid plans. Notably, if you choose to pay annually rather than monthly, the Bronze, Silver, and Gold plans cost $5, $9, and $24 per month, respectively. Additionally, the free plan includes all available features. Is Nerdy Form Worth It? To put it simply, yes! Nerdy Form is designed to prevent message loss, allowing potential customers to contact the store owner. Setting it up is simple, and you can modify the designs with just a few clicks to make them fit any store's aesthetic and integrate perfectly with the user interface (UI) of any website or device.
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Dropified Review (2024): Pricing, Features, Integrations, & More!
Dropshipping is a well-known business model among online retailers, and an estimated 27% of them prefer using it to fulfill their customers' orders without having to deal with inventory, warehousing, or shipping. If you aspire to join the elite club of successful dropshippers, you might want to check out the Dropified app. The Dropified app is designed for dropshipping businesses to simplify and automate your online store management. This includes capabilities for product sourcing, order fulfillment, inventory management, and working with suppliers. In this review, we explore its notable features, pricing options, integrations, and support to help you decide if it's the perfect tool to take your dropshipping game to the next level. ProsEasy-to-use & intuitive UIHigh level of customization for your products & storeWide range of featuresExcellent customer service & supportOffers different pricing plans for businesses of all sizesConsHas somewhat of a learning curve Best For When it comes to automating the dropshipping process for eBay or AliExpress products or creating and dropshipping your own private label supplements - Dropified is a top choice for businesses. Not only can you easily source and import products from over 75 websites, but also customize them as needed and fulfill orders in just a few clicks. What's more, Dropified's Cashback program offers the potential to earn more profits, providing an extra incentive for store owners. Plus, advanced tools like product research and image optimization make managing your store hassle-free. For any dropshipper looking to save time and money, Dropified is the ultimate solution. Overview of Features Dropified is a powerful app that offers a range of features to enhance your dropshipping experience. Let's take a closer look at some of its most noteworthy features: Add Products In Seconds Dropified enables you to easily add products from a variety of supported sites, including AliExpress, eBay, and Alibaba, to your store. By simply browsing and adding desired products, the platform automatically imports them in seconds. This process is much more efficient and less burdensome than manually copying and pasting product details. Automatically Place Orders Dropified simplifies your order fulfillment process. You save a ton of time by not having to manually enter order details and pay for each product. With Dropified, you can easily auto-fill product information and place multiple orders in one click. This means you'll be able to quickly place hundreds of orders, giving you the freedom to focus on growing your business! Sell Your Products For FREE On Facebook Marketplace Dropified is a platform that enables you to effortlessly list and promote your products on Facebook Marketplace without any cost. This feature guarantees you an enormous influx of free traffic and potential buyers. You can still dropship the products from your suppliers without any hassle. Find, Import and Edit Products Dropified simplifies the process of finding, importing, and modifying products for your store. It uses its built-in features to help you research products, evaluate competitors and extract data. Plus, with Dropified's image editor, you can quickly edit product images, descriptions, headlines, and variations according to your preferences. You can even remove backgrounds from your images instantly. Track, Manage, and Customize Orders Without Any Hassles Dropified is an excellent tool that simplifies order fulfillment and allows you to easily make changes to suppliers. Whether you have a shortage of stock or want to experiment with different products, Dropified lets you add or switch suppliers swiftly. With unique product variants and advanced variant mapping options, you can provide your customers with a wider range of choices. Plus, custom tracking URLs add a professional touch to your order fulfillment process. Automated Rules & BOGO Automating pricing rules and creating BOGO (Buy One Get One) deals has never been easier with Dropified's features. You can set up custom pricing rules that work based on profit margins, shipping costs, and other criteria - all of which are automated by Dropified. Stay on top of cost changes and inventory updates with automated notifications. And if you're looking to boost sales, create enticing product bundles and offer irresistible BOGO deals. Dropified Extension Dropified's browser extension can take your dropshipping game to the next level with its convenient features. You can easily manage and access important aspects of your dropshipping business without switching between tabs. The extension makes navigating and interacting simpler, allowing for a seamless experience. Dropified Pricing Dropified offers three pricing plans with certain features included in all pricing plans; however, each plan has its own distinctive perks. You can choose to pay monthly or annually (and save some money), and there's a 14-day free trial. Free: The free plan offers auto-fulfilling, automated tracking numbers, an image editor, and bulk orders. Although it's free to install, there is a 10% fulfillment fee.Pro: At a monthly rate of $47, this plan gives you unlimited products and orders and no fulfillment fees.Elite: This plan boasts an advanced image editor and variant mapping, product bundles, BOGO offers, and a number of automated capabilities. It comes at a price of $97 per month. Integrations Many popular e-commerce platforms and marketplaces integrate with Dropified to enhance the dropshipping experience. With these integrations, you can import, edit, fulfill orders, track shipments and more through Dropified. Some of the most widely used integrations include: Shopify: One of the best e-commerce platforms for beginners and experts alike. You can create a stunning online store with Shopify and use Dropified to source products from over 75 websites. You can also automate your order fulfillment and delivery with Dropified.WooCommerce: The most popular e-commerce plugin for WordPress. You can turn your WordPress site into a robust online store with WooCommerce and use Dropified to import products from various sources. You can also manage your inventory, prices, and orders with Dropified.AliExpress: The largest online marketplace for dropshipping products. With a broad array of products from thousands of suppliers on AliExpress, you can use Dropified to import them to your store. You can also place orders, track shipments, and earn cashback with Dropified.eBay: The world's largest online auction site. You can find unique and profitable products on eBay and use Dropified to conveniently import these selections right to your own store. Plus, automate your ordering procedure- from tracking orders to delivering them in a timely manner.Alibaba: A leading wholesale marketplace for dropshipping products. Alibaba boasts supplies of superior-quality products at pocket-friendly prices that you can import in just a few clicks via Dropified. Plus, the app allows you to personalize the labels and packaging of the merchandise. Usability Dropified's interface is user-friendly, allowing users to manage their dropshipping business effortlessly. With the ability to import products from various sources, edit product details, and create bundles and upsells, fulfilling orders has never been easier. The smart dashboard provides important metrics and alerts while customizable settings allow for a personalized experience tailored towards individual needs and goals. Dropified aims to offer a seamless and enjoyable dropshipping experience. Support Dropified provides comprehensive support resources to assist you on your dropshipping journey. Here are some of the support options available to you: Blogs: The informative blog of Dropified offers valuable insights, tips, and industry trends to enhance your dropshipping knowledge. Training Tutorials/Articles/Lessons: Dropified offers an abundance of training resources aimed at enabling you to master their platform while also enhancing your dropshipping skills.Help Center: The Dropified Help Center hosts an extensive library of knowledge. It contains answers to frequently asked questions, detailed documentation, and troubleshooting guides to assist you in resolving issues effectively.FAQ: Dropified's frequently asked questions (FAQ) section addresses common queries and provides quick answers to common concerns. Don't Drop the Ball: Try Dropified Today While there are a few minor drawbacks to the app, including a steep learning curve with numerous training videos and tutorials, Dropified still stands out as a powerful platform that boasts an impressive range of features. It simplifies the dropshipping process with its intuitive customization options and user-friendly interface while also enabling businesses to save time through streamlined order management and automated product sourcing. From beginners to seasoned entrepreneurs, anyone can benefit from Dropified's valuable contributions towards achieving success in dropshipping while maximizing profits with ease.