Order to Discount App Review: Shopify Loyalty & Discount Code Generation

Ashley Stander
By Ashley Stander
Michelle Meyer - Editor for KeepShoppers
Edited by Michelle Meyer

Updated June 1, 2023

Our team tests eCommerce apps and publishes reviews that are unbiased and not influenced by payments we receive from some of the app developers.

Order to Discount Cover Image

As an e-commerce store owner, you probably already know that good customer service drives sales and builds your brand. The Order to Discount app by Egnition can help you deliver exceptional customer service by streamlining and automating your customer service process, saving you previous you time and money and allowing you to focus on other areas of business growth.

How does the app achieve this? It generates auto-calculated loyalty discounts (not to be confused with BOGO discounts) from any order which can then be re-used, increasing efficiency and bolstering your customer support.

Pros


  • Easy-to-use discount and email templates
  • Review, customize, and send automatically generated emails
  • Send unlimited discount emails
  • Reasonable fixed pricing structure

Cons


  • Automatically generated emails may seem generic if not customized

Order to Discount



Best for E-commerce Startups

Unlike most other discount apps on Shopify, Order to Discount is particularly useful for e-commerce startups due to its low cost and easy to use interface. It is best suited for any new e-commerce business looking to grow its customer base and create customer loyalty and support by rewarding active customers with discounts.

  1. Example 1: Joyful Jewelry sells designer earrings, necklaces, and rings. Order to Discount would help this business promote the repeat buying of gifts.
  2. Example 2: Billy's Bedding sells duvet covers, sheets, and pillowcases. Order to Discount would build a loyal customer base of users who take advantage of discounts every time they need to replace old bedding at home, a hotel, or a guest house.

Overview of Features

The Order to Discount app aims to help increase customer engagement with your brand through discounts. It removes the frustration of manually determining and applying discount values through a formula and automation. Specific features include:

Discount Templates

With the discount template feature, you can create a template for your follow-up emails and typical discounts by generating discounts based on a customer's order information. This is useful because the templates give you a professional and convenient structure to work with.

Email Templates

The email template feature allows you to pre-define your customer email and generate it based on factors like the order, customer, and discount information available. These email templates are easy to customize and will save you time by allowing you to create emails in a few clicks.

Support Automation

Time is money, and the automation feature aims to save you both by streamlining your customer service process. Review automatically generated emails and customize them for some of your customers if necessary before pressing send.

Order Value Capabilities

With the order value capabilities feature, you can use any of the standard Shopify conditions or unique options. This is useful because it allows you to generate a discount as a percentage of the original order.

Plans & Pricing

The pricing structure is simple, with only one package:

Basic Plan

Order to Discount

Cost

$1.99/month

Discounts

Unlimited

Features

All



A 7-day free trial is also available if you want to try it before committing.

Order to Discount



Usability

The Order to Discount app has a simple and clear layout that's easy to navigate. Easily set and edit your discount parameters before incorporating it as a coupon into your email to your customer. The app also allows you to preview your email for any last quality checks before sending it.

If you're uncertain about anything or need a refresher on the app's functions, a handy How to Use the App? button can give you immediate assistance.

Customer Support

The Order to Discount app offers superb customer support 24 hours a day, 7 days a week, and a full 365 days a year. You can reach out to the support team either via the dedicated support icon in the app or by sending an email to [email protected] with any questions you may have.

The support team is efficient and dedicated, relying on your feedback and questions to improve the product and their customer service. This, in turn, can help add value to your business because you're using the best version of the product.

The Verdict: Is Order to Discount Worth It?

Is your time valuable to you? Of course, it is. Is good customer service a high priority for you? Without a doubt. So, yes, the app is definitely worth the cost when you weigh up the time you will save and the convenience you will experience as an e-commerce business owner who is serious about customer service.

» Revolutionize your online store with the best Shopify discount apps

Order to Discount



Order to Discount App Review: Shopify Loyalty & Discount Code Generation

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For $299 per month, you get everything in the Premium plan, plus prioritized support, a dedicated account manager, and a quarterly campaign review with recommendations. You also pay a lower commission fee of 1.5%. Enterprise The Enterprise plan is the plan of choice for bigger e-commerce stores, as it offers advanced features for larger and more complex referral programs. You get everything in the Plus plan, plus unlimited campaigns, custom integrations and analytics, and a one-on-one expert review of your campaigns. What's more, there are no commission fees on referral sales made! Pricing will depend on your specific needs, so you'll need to contact ReferralCandy for a cost estimate. Integrations The app integrates seamlessly with various platforms and tools to expand your e-commerce business. ReferralCandy's integrations can be divided into the following categories: Platform Integrations The app integrates with several leading e-commerce platforms, including: ShopifyShopify PlusMagentoWooCommerceBigCommerce You can easily set up and manage your referral program from within your platform's dashboard without having to switch between different apps. Subscription Integrations These integrations will enable you to create a referral program for your subscription-based products or services. Some of the subscription integrations supported are: Recharge SubscriptionsBold SubscriptionsAppstle Subscriptions Marketing Analytics Integrations To help you make data-driven decisions, ReferralCandy integrates with the following: Facebook PixelAdRollGoogle Ads Email Marketing Integrations Integrations with top email marketing apps are essential to send personalized and automated emails to your subscribers. This way, you can create tailored messaging that speaks directly to the individualized interests and desires of each customer demographic. Some of the apps supported are: KlaviyoMailChimp Usability ReferralCandy is an out-of-the-box solution that doesn't require the help of a developer. You can set up your referral program and make your first sales within 30 minutes. The video below shows just how easy it is to get started with ReferralCandy on Shopify. It has a simple and intuitive user interface that makes it easy for merchants to use. The app also automates a lot of tasks for you, such as sending emails and pop-ups, issuing rewards, detecting fraud, and providing analytics. You can monitor and control your program from your dashboard, where you can see all the important information and data. 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Customer Referrals: Sweeten the Deal With ReferralCandy Referral marketing is a cost-effective and impactful marketing approach that can benefit any e-commerce store. Customer referrals build brand awareness and increase customer acquisition while also boosting conversions, improving customer loyalty, and increasing customer lifetime value. But running successful customer referral campaigns can be complicated, tedious, and time-consuming. ReferralCandy is an essential Shopify tool that can help you create, manage, and optimize your referral program with ease. It offers a range of features and integrations that make it stand out from other apps, like easy setup and customization, automated rewards and fraud detection, comprehensive analytics and insights, flexible pricing, and outstanding customer support and service. 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