How do I get support on some questions I have about various Shopify apps?

Can you change the position of where stories show for a product on my Shopify store?

When you view a product with Suproof, the stories are on the bottom left. It is easy to miss in that position. Is it possible to move this to be more visible to my customers?

Expertly Manage Customer Refund Requests on Discounted Shopify Products

Discover tips and tools for offering refunds on discounted Shopify products to maintain customer satisfaction and protect your bottom line.

Tidio Review (2026): Pricing, Features, Support, & More!

Check out our in-depth review of Tidio, and learn how this app can help you skyrocket your website conversions and sales with chatbots and live chat.

8 Yotpo Alternatives & Competitors: Hassle-Free Reviews and UGC for Shopify in 2026

Want to take your product pages to the next level? Boost your customer's trust and your bottom line with these 8 Yotpo alternatives and competitors

The Benefits of Using a Product Review App on Your Shopify Store

Shopify product review apps can help increase consumer trust to help improve conversions and sales on your Shopify store.

Can I bulk import customer reviews from another app to Okendo?

I have been using another review app but would like to switch to Okendo. Can I bulk upload the reviews from my previous review app to Okendo?

How do I delete a reply to a customer review?

I replied to the wrong customer review. How do I delete the reply or move it to the correct review?

Should I use a different app for reviews, chat, loyalty, emails, customer service, etc. or just one app that does it all?

In my Shopify store, I use Loox for reviews, Klaviyo for emails and Tidio for chat. I don't know if I should be using so many different apps and pay all of them, or maybe there's one app that can

Ways to personalize buy now pay later experience on Shopify?

What are some ways in which I can personalize the buy now pay later shopping experience for my customers on my Shopify store?

How do you hide/get rid of the date on a review on your Shopify store?

Does anyone know how to hide/get rid of the date on a review?

How can I switch from Yotpo to an alternative reviews app for my Shopify store without losing my reviews?

I've been using Yotpo for product reviews for my Shopify store for a couple of years. It's becoming too expensive. What are the best alternatives for Yotpo that work well with Shopify stores and

Is it bad for SEO to share an entire blog post to your own website?

A well-known blogger has taken the time to write some review posts for our products on their blog. We would like to share the entire blog post on our own blog on our website, rather than includin

How to improve customer satisfaction when dropshipping items from China to the US?

How do I move reviews from one product to another?

I have accidentally uploaded a review to the wrong project. How do I move the review to the correct product?