How do I get support on some questions I have about various Shopify apps?

Can you change the position of where stories show for a product on my Shopify store?

When you view a product with Suproof, the stories are on the bottom left. It is easy to miss in that position. Is it possible to move this to be more visible to my customers?

8 Yotpo Alternatives & Competitors: Hassle-Free Reviews and UGC for Shopify in 2026

Want to take your product pages to the next level? Boost your customer's trust and your bottom line with these 8 Yotpo alternatives and competitors

Expertly Manage Customer Refund Requests on Discounted Shopify Products

Discover tips and tools for offering refunds on discounted Shopify products to maintain customer satisfaction and protect your bottom line.

Tidio Review (2026): Pricing, Features, Support, & More!

Check out our in-depth review of Tidio, and learn how this app can help you skyrocket your website conversions and sales with chatbots and live chat.

The Benefits of Using a Product Review App on Your Shopify Store

Shopify product review apps can help increase consumer trust to help improve conversions and sales on your Shopify store.

How to improve customer satisfaction when dropshipping items from China to the US?

How to promote BNPL options to my Shopify customers?

What are some good ways I can promote buy now pay later options for my customers?

How do I get videos showing the use of my products?

especially what I am looking for its videos with people using my product how do I get them?

Getting help from Shopify

I have a Shopify store. How can I get help from Shopify?

Do you have to have a product review app on your Shopify store?

Do I have to add a product review app to my Shopify store? What is the benefit of having reviews on your store?

Can I bulk import customer reviews from another app to Okendo?

I have been using another review app but would like to switch to Okendo. Can I bulk upload the reviews from my previous review app to Okendo?

How do I delete a reply to a customer review?

I replied to the wrong customer review. How do I delete the reply or move it to the correct review?

How will I be billed for CartLove?

I see that your CartLove Shopify app is linked to your platform, but there is still a cost involved for the full platform feature set of $49 per month even though the Shopify app is free. I wante

Can customers return items on Shopify purchased using BNPL?

What is the return policy on items bought on Shopify using buy now pay later? For example, If a customer has made only one payment out of the required four but then want to return the product. Wh