Customer satisfaction

Tidio Review ({year}): Pricing, Features, Support, & More!

According to a recent study, the amount of money consumers spend on retail purchases through chatbots is expected to reach $142 billion by 2024. That's a stagge...

Can customers return items on Shopify purchased using BNPL?

What is the return policy on items bought on Shopify using buy now pay later? For example, If a customer has made only one payment out of the required four but ...

How to promote BNPL options to my Shopify customers?

What are some good ways I can promote buy now pay later options for my customers?

Ways to personalize buy now pay later experience on Shopify?

What are some ways in which I can personalize the buy now pay later shopping experience for my customers on my Shopify store?

Expertly Manage Customer Refund Requests on Discounted Shopify Products

While it's not the most glamorous part, processing refund requests is a necessary part of owning a successful e-commerce store. In fact, 50% of online shoppers ...

How can I reward first time purchasers on my Shopify store?

My plan is to increase customer satisfaction by rewarding first time purchasers. How can I do this?

Can you change the position of where stories show for a product on my Shopify store?

When you view a product with Suproof, the stories are on the bottom left. It is easy to miss in that position. Is it possible to move this to be more visible to...

How many text messages can I send with Shop Phone per month?

Is there a limit to the number of text messages I can send per month? Are there more possibilities hidden behind paywalls?

How do I get support on some questions I have about various Shopify apps?

I have emailed the listed support emails but have not had a response. Is there another way I can go about getting in touch with customer support aside from this...

How to improve customer satisfaction when dropshipping items from China to the US?

How will I be billed for CartLove?

I see that your CartLove Shopify app is linked to your platform, but there is still a cost involved for the full platform feature set of $49 per month even thou...

Is it possible to configure the location of the customer review video popup on a product?

I see that the video review is in the bottom left corner. That could easily be missed and the video reviews are a great feature to engage with customers during ...