Is the shipping fee included in the customs value?

How to handle customers’ address errors?

Sometimes customers enter a wrong shipping address and the courier has to return the package because they can’t deliver it. Who should pay for it, us or the customer?

Should the custom form show the order's retail price or the price that was actually paid?

When we have a sale or give customers a discount, the retail price and the price that was actually paid are different. Not sure which price we should write down in the customs form when shipping

How do I add addresses to Shopify orders more efficiently?

I currently only fulfil 5 or 6 orders per day, but I would like to start scaling my business to handle approximately 35 orders per day. Currently, I copy and paste the addresses for my orders an

Should I charge my customers for shipping?

Should customers be charged extra costs when they change the address after shipping?

How to set free shipping for just one category of products on Shopify?

We want to offer free shipping on some of our products, but not on all of them. We divided the products into categories, and now I'm looking for a way to add free shipping to just one category on

How to block customers from selecting ‘1st class letters’ as a USPS shipping option at checkout?

We’re losing money on shipping because some of the customers select ‘1st class letters’ even though the only shipping option we have set up is ‘1st class package’ with USPS. We can’t find a way t

What are the cheapest international shipping rates?

We ship products worldwide from Europe, mostly using UPS, but the prices are very high. We’re looking for cheaper international shipping options and would appreciate any input. Is there even a "c

Do you use a Shopify app to manage shipping and reduce costs?

If you do, what would you recommend as some of the best Shopify apps for shipping? I've always wondered why Shopify shipping was so expensive and would love to find better shipping software.

What printer do you use to print your shipping labels?

I'm having trouble with my printer, sometimes it works and sometimes the paper gets stuck...