keepshoppers logo
Community
Sign In

Is the shipping fee included in the customs value?

Asked 5 years ago

I have an international customer who would like to know whether the shipping fee is included in the customs value. The customer lives in Israel and any shipment over $70 will attract a customs fee. She would like to order one of my products, but the product price and shipping fee together add up to more than $70.

CustomsShipping feeShippingCustoms duty
+2

Aedan Yates

Monday, November 02, 2020

You should never change your product prices or shipping fees to meet under a customs threshold. This is illegal and is considered customs fraud. The customer is responsible for paying customs duties and if they do not want to pay for customs duties, then they should not purchase your product.

Wesley Chavez

Saturday, November 07, 2020

Your store policy should have a section that states how you handle customs fees. Our policy states that the customer is always responsible for the customs charges, no matter how big or small the purchase is.

Bradley Morton

Sunday, November 08, 2020

That's what I thought. Just to clarify, would the shipping fee affect the customs duty?

Aedan Yates

Thursday, November 12, 2020

The shipping fee is not typically included in the customs value. The customs value is usually only the value of the product.

Write an answer...

Cancel

Please follow our  Community Guidelines

Related Articles

How to Correctly Price Products on Your Shopify Store

How to Correctly Price Products on Your Shopify Store

Brody Hall

February 10, 2023

How to Fix "SSL Pending" and How Long Will It Take?

How to Fix "SSL Pending" and How Long Will It Take?

Brody Hall

April 27, 2023

How to Auto-Post to Instagram and Facebook From Shopify

How to Auto-Post to Instagram and Facebook From Shopify

Elijah Adebayo

February 13, 2024

Related Posts

Can't find what you're looking for?