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WATI's WhatsApp Chat & Abandoned Cart: Boost Revenue Through WhatsApp

Abandoned carts occur when customers add items to their online shopping carts but leave before completing the purchase. This can significantly impact your online store and result in lost revenue, less accurate inventory levels, and lower customer satisfaction. Statistics on cart abandonment rates show it's a widespread problem for e-commerce businesses. According to the Baymard Institute, the average cart abandonment rate is 69.99%. To mitigate this challenge, tools like WATI's WhatsApp Chat & Abandoned Cart app are available to you drive sales and conversions through WhatsApp marketing. In this post, we'll explore the key features and benefits of this app, as well as its pricing and potential impact on your e-commerce business. Best For Wati: WhatsApp Chat is best used as a customer support and engagement tool for businesses who are looking to communicate with their customers quickly and effectively to help with abandoned cart recovery. It allows businesses to set up predefined messages, automated greetings and responses, and has message templates for various use cases, such as order updates, shipping notifications, and appointment reminders. Many of these marketing workflows are automated which saves time and money and, most importantly, leads to increased conversions by sending reminders to customers about incomplete purchases. ProsScalability and flexibilityMulti-channel supportEasy metric reportingAutomated workflowsAffordable pricing plansConsRequires a WhatsApp business API accountNo free planLimited customization » For more help with conversion rate optimization, check out this list of best CRO apps Overview of Features The app offers a wide range of features to help e-commerce businesses reduce cart abandonment rates and increase sales. The four most useful features are: 1. Automatic Cart Abandonment Notifications WATI's app will automatically contact customers with abandoned carts to let them know their purchases are outstanding and even provide a useful link directly to the checkout window. You can even persuade customers to return with custom discount codes. 2. Automated Chatbot & Order-Related Message Builder Use simple flow diagrams to automate a chatbot based on keywords in multiple languages to answer common questions your customers may ask. You can also send automated order-related messages to your customers to keep them in the loop and satisfied without any coding experience required. 3. Official WhatsApp API Partner Since WATI is an official API partner, you can expect the following features as a bonus: WhatsApp green tick of authenticity for your businessSuper affordable WhatsApp message pricingDedicated WhatsApp API-approved number with your business details 4. Shared Multi-Agent Inbox and Analytics Reports Reply to your customers from a shared inbox, giving them the opportunity to reply to the same number they first contacted. Additionally, see reports of all incoming messages, agent response times, agent performance, conversation status, and more to judge the performance of different services accordingly. » Discover the best Shopify apps to increase sales and improve your bottom line now Plans & Pricing WATI provides three different price options for its WhatsApp Chat tool, two aimed at mid-sized businesses and one towards larger companies. The first two, Standard and Pro, provide monthly and annual payment options. When opting for the annual payment plan, you save 20% off the full price. The Enterprise Plan has flexible pricing based on your specific requirements. Core functionalities, such as a shared inbox for teams, contact and broadcast management, template submission, and more, are included in all pricing tiers. However, each strategy has its own distinctive elements. Standard Plan ($49/month or $40/month if paid annually)For mid-sized businessesBasic chatbot builder; ten chatbotsTwo global webhooksPro Plan ($98/month or $80/month if paid annually) This plan offers all of the Standard Plan's features, plus:For mid-sized businessesAdvanced chatbot builder; 25 interconnected chatbotsCollect data & trigger automationRoute chats & update attributesTen global webhooksEnterprise Plan (custom price) This plan offers all of the features of the previous plans, plus:For large-sized businessesHigher API limitsHigher Chatbots and keywordsDedicated Account ManagerPriority supportIP whitelistingUnlimited global webhooks Integrations WATI: Whatsapp Chat offers a large amount of integrations with popular APIs, CRMs and e-commerce platforms. This includes but is not limited to: Salesforce, HubSpot, and Zoho CRMShopify, WooCommerce, and MagentoZendesk, Freshdesk, and Help ScoutFacebook Messenger » Build long-term relationships with your clients by increasing your customer lifetime value Usability The app provides a user-friendly interface that allows you to navigate and access its features intuitively. It has an easy-to-read dashboard that provides an overview of important metrics and key performance indicators, such as message volumes, response times, and customer engagement. We found the learning curve to be a little steep at first but very easy to use once you've wrapped your head around it. Support WATI has a great support team with a range of options to help users with any questions or queries they may have. This includes a comprehensive database on their website that covers various aspects of the app's functionality, features, setup instructions, and troubleshooting guides. Users can also get in touch via e-mail, live chat support or browse through the community forums where they can interact with others, share experiences, ask questions, and provide insights on FAQs. Take It Down a Notch: Successfully Reducing Cart Abandonment Reducing cart abandonment rates on your e-commerce store can be a highly effective way of boosting your revenue and keeping your customers happy. However, the fact that WATI's service automates this process for you on top of a WhatsApp chatbot, a WhatsApp-partnered green tick verification, and affordable message services, analytics reports, and more makes it a necessity for your Shopify store. » Interested in effectively boosting your online presence through WhatsApp? Discover QuickReply.ai

Order to Discount App Review: Shopify Loyalty & Discount Code Generation

As an e-commerce store owner, you probably already know that good customer service drives sales and builds your brand. The Order to Discount app by Egnition can help you deliver exceptional customer service by streamlining and automating your customer service process, saving you previous you time and money and allowing you to focus on other areas of business growth. How does the app achieve this? It generates auto-calculated loyalty discounts (not to be confused with BOGO discounts) from any order which can then be re-used, increasing efficiency and bolstering your customer support. ProsEasy-to-use discount and email templatesReview, customize, and send automatically generated emailsSend unlimited discount emailsReasonable fixed pricing structureConsAutomatically generated emails may seem generic if not customized Best for E-commerce Startups Unlike most other discount apps on Shopify, Order to Discount is particularly useful for e-commerce startups due to its low cost and easy to use interface. It is best suited for any new e-commerce business looking to grow its customer base and create customer loyalty and support by rewarding active customers with discounts. Example 1: Joyful Jewelry sells designer earrings, necklaces, and rings. Order to Discount would help this business promote the repeat buying of gifts.Example 2: Billy's Bedding sells duvet covers, sheets, and pillowcases. Order to Discount would build a loyal customer base of users who take advantage of discounts every time they need to replace old bedding at home, a hotel, or a guest house. Overview of Features The Order to Discount app aims to help increase customer engagement with your brand through discounts. It removes the frustration of manually determining and applying discount values through a formula and automation. Specific features include: Discount Templates With the discount template feature, you can create a template for your follow-up emails and typical discounts by generating discounts based on a customer's order information. This is useful because the templates give you a professional and convenient structure to work with. Email Templates The email template feature allows you to pre-define your customer email and generate it based on factors like the order, customer, and discount information available. These email templates are easy to customize and will save you time by allowing you to create emails in a few clicks. Support Automation Time is money, and the automation feature aims to save you both by streamlining your customer service process. Review automatically generated emails and customize them for some of your customers if necessary before pressing send. Order Value Capabilities With the order value capabilities feature, you can use any of the standard Shopify conditions or unique options. This is useful because it allows you to generate a discount as a percentage of the original order. Plans & Pricing The pricing structure is simple, with only one package: Basic Plan Cost Discounts Features $1.99/month,Unlimited,All A 7-day free trial is also available if you want to try it before committing. Usability The Order to Discount app has a simple and clear layout that's easy to navigate. Easily set and edit your discount parameters before incorporating it as a coupon into your email to your customer. The app also allows you to preview your email for any last quality checks before sending it. If you're uncertain about anything or need a refresher on the app's functions, a handy How to Use the App? button can give you immediate assistance. Customer Support The Order to Discount app offers superb customer support 24 hours a day, 7 days a week, and a full 365 days a year. You can reach out to the support team either via the dedicated support icon in the app or by sending an email to [email protected] with any questions you may have. The support team is efficient and dedicated, relying on your feedback and questions to improve the product and their customer service. This, in turn, can help add value to your business because you're using the best version of the product. The Verdict: Is Order to Discount Worth It? Is your time valuable to you? Of course, it is. Is good customer service a high priority for you? Without a doubt. So, yes, the app is definitely worth the cost when you weigh up the time you will save and the convenience you will experience as an e-commerce business owner who is serious about customer service. » Revolutionize your online store with the best Shopify discount apps

Bestsellers reSort: Organize Shopify Products & Collections Your Way

Shopify store owners know very well that you have limited time to hold consumer interest and showcase the most relevant products. So how do you compete for consumers while their attention spans diminish? Product sorting and product relevance can make or break conversions on your store. With the advanced online merchandising capabilities of Bestsellers reSort by EGNITION, you can quickly and automatically organize your products by adjusting their order to your needs and your buyers' preferences, generating more sales. The app organizes collections based on a wide range of rules that can be easily configured to automate your product collections across various locations. Bestsellers reSort's Main Features You have the flexibility to promote products manually and manage your inventory by setting "rules," such as the following: "Featured" Products Highlight your featured items by putting them at the top of a collection. Promote seasonal or special items and set different products per collection.Promote New Products Add new arrivals to the top of a collection for a specific time.Promote Back-In-Stock Products Set reSort to consider these products as new and specify quantity or quantity change.Order Products by Tags You can place tagged products within a collection in the groups and orders you need.Out-Of-Stock Products The app makes it straightforward and automatic to sort products by revenue or sales, so pushing your out-of-stock items further down your product catalog is a breeze. Additional Sorting Capabilities You can also automatically sort and order products by: Revenue generated (for X number of days)Number of sales (for X number of days)Gross profitDiscount (% or $)Inventory QTYDate (publish or creation date)Product titleProduct priceProduct viewsRandom products orderKeep manual sort order and apply your own sorting rules Bestsellers reSort Pricing Bestsellers reSort offers six different pricing plans, all of which come with a 7-day free trial: Bronze Plan The Bronze Plan is free to install and suitable for stores with up to 49 products and 99 collections. This plan includes the following: AutomationYou can sort by revenue/sales/tagsYou can sort by publish/creation dateYou can push sold-out products down your product collectionsAccess to other custom sorting rules24/7 Support Silver Plan $6.99/month You get everything in the free Bronze Plan, but it would fit a larger store with up to 499 products and up to 99 collections. Gold Plan $12.99/month Again, you'll get all the other features listed in the Silver Plan, but with an upgrade to 4,999 products across 99 collections. Platinum Plan $16.99/month This plan is suited to stores with up to 9,999 products and 100–300 collections. It includes everything in the Gold Plan, too. Rhodium Plan $22.99/month You get all the other features listed in the Platinum Plan, but with an upgrade to 10,000+ products across 300+ collections. Palladium Plan $34.99/mo This is the most comprehensive plan Bestsellers reSort offers and is best for stores with 25,000+ products and 500+ collections, including all the features listed in the Rhodium Plan. Bestsellers reSort Customer Reviews Numerous app users express that Bestsellers reSort saves them hours of time, as organizing collections is automatic—extremely useful for stores with thousands of products. The app allows customers the freedom to showcase the right products and keeps collections relevant to ever-changing buying patterns. Customer support is friendly, fast, and helpful, and the app regularly releases new updates and improvements based on customer feedback. ​​To see if Bestsellers reSort is right for your shop, visit their website to learn more or to start your 7-day free trial.