keepshoppers logo
Community
Sign In

Why is my SSL certificate unavailable?

Asked 3 years ago

I recently added a custom domain to my Shopify store and am now seeing this error. Why is it happening and what can I do about it?

Katie Heenan

Thursday, July 15, 2021

There are a few reasons why you may be experiencing this SSL error including:

  • Your connection is not private
  • Your connection is not secure
  • There is a problem connecting securely to this website

To try and troubleshoot, make sure that your domain record settings are configured correctly. It may take up to 48 hours for changes to take effect.





Write an answer...

Cancel

Please follow our  Community Guidelines

Can't find what you're looking for?