Why is my SSL certificate unavailable?
Asked 5 years ago
I recently added a custom domain to my Shopify store and am now seeing this error. Why is it happening and what can I do about it?
Katie Heenan
Thursday, July 15, 2021
There are a few reasons why you may be experiencing this SSL error including:
- Your connection is not private
- Your connection is not secure
- There is a problem connecting securely to this website
To try and troubleshoot, make sure that your domain record settings are configured correctly. It may take up to 48 hours for changes to take effect.
Please follow our Community Guidelines
Related Articles

The Difference Between Abandoned Carts and Abandoned Checkouts
Brody Hall
May 11, 2023

The Best Apps for Special Discount Offers on Your Shopify Store
Brody Hall
June 14, 2021

Shopify Discount Apps: How to Revolutionize Your Online Store in 2026
Staff Writer
November 16, 2023
Related Posts
Can't find what you're looking for?