keepshoppers logo
Community
Sign In

How do I delete a reply to a customer review?

Asked 5 years ago

I replied to the wrong customer review. How do I delete the reply or move it to the correct review?

Scott Goodman

Thursday, May 27, 2021

Hi 👋🏼 Within your Okendo admin, you can navigate to the products tab and find the review with the incorrect reply on the relevant product. From here, you can click "Edit reply" and update or delete accordingly. Feel free to reach out to [email protected] if you require further assistance.





Write an answer...

Cancel

Please follow our  Community Guidelines

Related Articles

How to Choose a Shopify Expert

How to Choose a Shopify Expert

Emmanuel Egeonu

June 30, 2021

How to Edit Email Templates on Shopify

How to Edit Email Templates on Shopify

Ashley Stander

April 19, 2023

Can't find what you're looking for?