Fera Product Reviews - Pricing, Features, Integration, Usability, and Support

Brody Hall
By Brody Hall
Joel Taylor
Edited by Joel Taylor

Updated March 27, 2023

Our team tests eCommerce apps and publishes reviews that are unbiased and not influenced by payments we receive from some of the app developers.

Fera Product Reviews

Consumer reviews are essential to converting online browsers into loyal customers. For this reason, it’s super important to give your existing customers an easy way to rate and review their experience with your business’ products and services. Although, as valuable as customer reviews and ratings are, obtaining them can be a time-consuming and seemingly impossible process.

But don’t give up, with a marketing tool like Fera Product Reviews you can gather more customer reviews faster than ever before.

Fera Product Reviews


Let’s take a dive into Fera Product Reviews to see if it’s a good fit for your online business.

Pros


  • Ease of use makes it easy to manage your product reviews and ratings
  • Quickly obtain customer reviews
  • Wide range of features

Cons


  • Lots of features are hidden behind a paywall
  • Limited widgets and reviews for the cheaper plans

What Is Fera?

Fera is a social proof app for e-commerce businesses that allows them to display real-time customer interactions, such as product reviews, ratings, and purchase activity, to build trust with potential customers and increase sales.

The app offers customizable templates and integrations with popular e-commerce platforms like Shopify and BigCommerce. Fera also provides real-time analytics to help businesses understand their customer behavior and make data-driven decisions.

Fera

4.9/5(4,943 reviews)



Best For

Fera Product Reviews is a great tool for those e-commerce store owners or online marketers that wish to boost brand confidence, social proofing, and leverage the power of customer feedback and reviews.

Its various features such as product reviews, countdown timers, and custom pop-ups can help build trust with customers and increase sales. Additionally, Fera's personalized product recommendations and intelligent upselling/cross-selling tools can help businesses increase their average order value.

Fera Pricing

Fera.ai offers a range of pricing plans to suit different business needs and budgets. Fera also offers a 14-day free trial for all plans.

fera pricing


The plans include:

  • Free Plan
  • Startup Plan: $9/month
  • Small Plan: $29/month
  • Medium Plan: $99/month

Fera's Possible Integrations

Fera Product Reviews can be integrated with a wide range of different third-party applications and platforms. The most popular of these tools include, but certainly aren’t limited to,:

  • Shopify
  • BigCommerce
  • Magento
  • Smile.io
  • Pagefly
  • Loox.io
  • Stamped
  • Judge.me
  • Yotpo
  • Plus a whole range of customizable APIs

Features of Fera

fera


Fera Product Reviews gives you the option to create pages with similar content in order to attract users. For example, if you run several similar websites or different parts of your website (such as blogs), you can create similar pages for each of them. This way, you will be able to highlight each one of them on the homepage.

Fera also has a wide range of different widgets that store owners can utilize for a whole range of different functionalities. For example, one of their most widely used widgets adds a counter to designated product pages. This counter widget notifies you when certain stock is low and past a certain threshold.

Another great feature is the tool’s automatic review and media requests. This functionality will get in contact with recent customers and incentivize them to leave reviews. That way, you don’t have to lift a finger to encourage more customer interaction within your online store.

Fera's Usability

Getting started with Fera Product Reviews is also an easy process. It only takes a few minutes to get the application integrated and up and running. The application also possesses a range of customizable widget options. Anything from changing the look, behavior, and webpage location is very easily tweaked and altered at any time.

Fera's Customer Support

The customer support team is known to be very responsive and knowledgeable. Fera allows users to get in contact with them through live chat, over the phone, or via email. Users can reach out to the company's support team via email or live chat on their website.

Additionally, Fera.ai provides its users with a comprehensive knowledge base that includes helpful articles, guides, and tutorials to help users navigate the platform and its features. The company also offers customer support training to ensure their team is up-to-date on all the latest features and updates.

The Bottom Line

For the most part, Fera Product Reviews is an excellent marketing tool that can help your business grow. By leveraging the power of your existing customers’ feedback, Fera Product Reviews endeavors to help you attract new customers to your site faster than ever before.

Fera

4.9/5(4,943 reviews)



Fera Product Reviews - Pricing, Features, Integration, Usability, and Support

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It also includes advanced analytics and reporting capabilities for detailed insights. Enterprise Opinew's Enterprise plan is designed for large businesses with more complex review management needs. The Enterprise plan provides all the features of the Advanced plan and offers dedicated account management, custom onboarding, and priority live chat support. Opinew also offers custom integrations and advanced customization options to meet your specific business needs. The Enterprise plan offers flexible pricing options to suit the needs of any store, and monthly fees start at $499. 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Usability Opinew's setup process is straightforward and only takes around 15 minutes to complete. The app's user interface is intuitive and easy to navigate, making it accessible for users with varying levels of technical expertise. One of the key advantages of Opinew is its automated workflows, which streamline the review collection and publishing process. Once set up, the app automatically sends review requests to customers and allows them to submit reviews directly on the website. The app also enables store owners to automate review moderation, ensuring that only relevant and appropriate reviews are displayed. The app is also specifically designed to be lightweight and won't slow down your site speed. In fact, it's the most lightweight review app on Shopify. » If slow loading times are an issue for you, check out these top-rated speed optimization apps Support Opinew provides a range of customer services, including: 24/7 live chat support: Users can access live chat support anytime to get help with issues they encounter while using the app.One-on-one migration & widget installation walkthrough: Opinew offers personalized support to help users migrate their existing reviews from other platforms and install the app's widgets on their site.Priority support: Users on the Advanced plan have access to priority support, which means their inquiries will be handled first in the support queue.Dedicated customer success manager: Users on the Enterprise plan have a dedicated customer success manager who provides personalized support and guidance. In addition to these services, Opinew offers a range of helpful resources, like: Onboarding video tutorials: These guide users through the setup process and show them how to use the app's features.Case studies: Real-life success stories showcase the app's effectiveness and provide inspiration on how to use it effectively.Blog: The app's blog provides valuable insights into best practices for using customer reviews to drive engagement and conversions.Help center: The app's help center contains a range of articles and resources to help users troubleshoot common issues and get the most out of the app.FAQs: The app's FAQs section provides quick answers to common questions users may have about the app's features and functionality. Open New Marketing Doors With Opinew Incorporating product reviews on your Shopify store can have numerous benefits, including increasing credibility, boosting conversions, and decreasing customer returns. By leveraging Opinew's features and resources, you can effectively collect and display customer reviews on autopilot. It's an essential marketing tool that sets itself apart from other product review apps with its user-friendly interface, automated workflows, lightweight design, and personalized support. Open yourself up to a new marketing avenue with Opinew, and you'll soon gain the trust of your customers, enhance your online reputation, and drive engagement and sales. » Looking for more ways to generate user content? Take a look at our selection of the best social-proof apps