Fera Product Reviews - Pricing, Features, Integration, Usability, and Support
Updated March 27, 2023.
Our team tests eCommerce apps and publishes reviews that are unbiased and not influenced by payments we receive from some of the app developers.
Consumer reviews are essential to converting online browsers into loyal customers. For this reason, it’s super important to give your existing customers an easy way to rate and review their experience with your business’ products and services. Although, as valuable as customer reviews and ratings are, obtaining them can be a time-consuming and seemingly impossible process.
But don’t give up, with a marketing tool like Fera Product Reviews you can gather more customer reviews faster than ever before.
Let’s take a dive into Fera Product Reviews to see if it’s a good fit for your online business.
Pros
- Ease of use makes it easy to manage your product reviews and ratings
- Quickly obtain customer reviews
- Wide range of features
Cons
- Lots of features are hidden behind a paywall
- Limited widgets and reviews for the cheaper plans
What Is Fera?
Fera is a social proof app for e-commerce businesses that allows them to display real-time customer interactions, such as product reviews, ratings, and purchase activity, to build trust with potential customers and increase sales.
The app offers customizable templates and integrations with popular e-commerce platforms like Shopify and BigCommerce. Fera also provides real-time analytics to help businesses understand their customer behavior and make data-driven decisions.
Best For
Fera Product Reviews is a great tool for those e-commerce store owners or online marketers that wish to boost brand confidence, social proofing, and leverage the power of customer feedback and reviews.
Its various features such as product reviews, countdown timers, and custom pop-ups can help build trust with customers and increase sales. Additionally, Fera's personalized product recommendations and intelligent upselling/cross-selling tools can help businesses increase their average order value.
Fera Pricing
Fera.ai offers a range of pricing plans to suit different business needs and budgets. Fera also offers a 14-day free trial for all plans.
The plans include:
- Free Plan
- Startup Plan: $9/month
- Small Plan: $29/month
- Medium Plan: $99/month
Fera's Possible Integrations
Fera Product Reviews can be integrated with a wide range of different third-party applications and platforms. The most popular of these tools include, but certainly aren’t limited to,:
- Shopify
- BigCommerce
- Magento
- Smile.io
- Pagefly
- Loox.io
- Stamped
- Judge.me
- Yotpo
- Plus a whole range of customizable APIs
Features of Fera
Fera Product Reviews gives you the option to create pages with similar content in order to attract users. For example, if you run several similar websites or different parts of your website (such as blogs), you can create similar pages for each of them. This way, you will be able to highlight each one of them on the homepage.
Fera also has a wide range of different widgets that store owners can utilize for a whole range of different functionalities. For example, one of their most widely used widgets adds a counter to designated product pages. This counter widget notifies you when certain stock is low and past a certain threshold.
Another great feature is the tool’s automatic review and media requests. This functionality will get in contact with recent customers and incentivize them to leave reviews. That way, you don’t have to lift a finger to encourage more customer interaction within your online store.
Fera's Usability
Getting started with Fera Product Reviews is also an easy process. It only takes a few minutes to get the application integrated and up and running. The application also possesses a range of customizable widget options. Anything from changing the look, behavior, and webpage location is very easily tweaked and altered at any time.
Fera's Customer Support
The customer support team is known to be very responsive and knowledgeable. Fera allows users to get in contact with them through live chat, over the phone, or via email. Users can reach out to the company's support team via email or live chat on their website.
Additionally, Fera.ai provides its users with a comprehensive knowledge base that includes helpful articles, guides, and tutorials to help users navigate the platform and its features. The company also offers customer support training to ensure their team is up-to-date on all the latest features and updates.
The Bottom Line
For the most part, Fera Product Reviews is an excellent marketing tool that can help your business grow. By leveraging the power of your existing customers’ feedback, Fera Product Reviews endeavors to help you attract new customers to your site faster than ever before.
Fera Product Reviews - Pricing, Features, Integration, Usability, and Support
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