Do I have to pay the return shipping costs if the customer wants to exchange a product?
Asked 4 years ago
Hi all, a customer of mine wants to exchange the product for another color. Who is in charge of the return shipping costs?
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Brody Hall
Shipping costs can really impact your revenue negatively. Find out the best methods to handle return shipping costs when customers decide to exchange products.
Is this how I should be handling returns on Shopify? How can I charge clients for the shipping costs when they ask for product exchange by Shopify?
What's the most professional way to go about paying the shipping cost for a return? Like just send them a PayPal or what?
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