Product exchangePosts and articles about Product exchangeBlogBrody HallHow to Handle Return Shipping Costs When Customers Wish to Exchange ProductsThe difference between exchanges and refunds is quite obvious when looking at costs. If a customer returns a product strictly for a refund, you'll most likely l...CommunityDo I have to pay the return shipping costs if the customer wants to exchange a product?Hi all, a customer of mine wants to exchange the product for another color. Who is in charge of the return shipping costs?
