keepshoppers logo
Community
Sign In

Smile.io Review (2025): Pricing, Integrations, Support & More

Ali Shah - Writer for KeepShoppers
By Ali Shah
Michelle Meyer - Editor for KeepShoppers
Edited by Michelle Meyer

Updated November 17, 2023

Our team tests eCommerce apps and publishes reviews that are unbiased and not influenced by payments we receive from some of the app developers.

Smile.io_Shopify app_cover image

E-commerce is a competitive market and an effective tactic to increase your average order value and overall sales is loyalty and rewards programs. These offer different benefits to your customers and incentivize them to stay loyal to your brand. Consider that 71% of customers consider their membership to a loyalty program as integral to their relationship with a brand, meaning your customer retention can jump by 5% and overall sales can increase by 25%.

There is a wide array of apps available to make managing loyalty and rewards programs convenient. Smile.io is a highly-rated Shopify app that aims to help you make first-time customers forever customers by letting you build your own loyalty and rewards programs.

Let's take a closer look.

Smile.io_Shopify app_cover image


Pros


  • Highly customized
  • Provides detailed analytics
  • User-friendly
  • Offers multiple reward options

Cons


  • Can be complex for beginners
  • Limitations on free plan
  • Requires ongoing maintenance and updates

What Is Smile.io?

Smile.io is a customer loyalty platform that helps businesses create and manage loyalty and rewards programs effectively for their customers. Businesses can customize rewards and points to encourage repeat purchases, set VIP tiers for exclusive benefits, and introduce referral programs.

Smile

4.8/5(5,042 reviews)



Best For

Smile.io works best for small to mid-sized businesses, especially if you use Shopify as your e-commerce platform. The app is easy to use and requires no coding skills—you can do everything from the dashboard, saving smaller businesses developer costs. Smile.io's functionalities are also fully customizable, so it's easier for small and mid-sized businesses to establish their brand identities.

Overview of Features

Loyalty Points Program

You can offer your customers loyalty points for various actions, such as joining the program in the first place, making a purchase, referring a friend, or engaging with your business on social media. Your customers can then redeem these points for rewards that include discounts, free products, or free shipping.

An additional feature we really like is the Smile Wallet. Instead of endlessly searching through their emails, your customers can view their available points in the wallet. It also updates automatically, so you and your customers don't have to keep track of points earned and spent manually.

Referral Program

The referral program can help you incentive your customers to recommend your program to their friends and family. We like that this feature has a triple pay-off: your customer, their successful referral, and your business are rewarded. Just like the loyalty program, your customers can use their points to get rewards like discounts, free products, or free shipping.

Additionally, because Smile.io can integrate with different email programs, you can easily keep your new and current customers up to date.

VIP Program

Make your customers feel like stars with Smile.io's VIP program by offering exclusive rewards and benefits. You can create tiers within the program and encourage your customers to keep on climbing the ranks with automatic rewards each time they reach a new tier, including free products, discounts, or the option to earn points faster.

As an added push, you can set milestones for your customers, including time limits, to create a sense of urgency and inspire action.

Plans & Pricing

Smile.io offers four different plans to Shopify sellers so you can choose which one will suit your needs and budget best, including a free plan.

Smile.io pricing plan_Shopify


The free plan offers basic functionalities, including basic branding options and a limit of 200 monthly orders. The Starter Plan already gives you access to advanced branding and unlimited orders, but still restricts you to one integration. The Growth Plan introduces pop-up and point expiration features, but access to features like the VIP program and unlimited integrations only comes with the Pro Plan.

Smile

4.8/5(5,042 reviews)



Integrations

Smile.io offers integrations over a wide range of platforms to give your business a stable position such as:

  • Email & SMS marketing: Klaviyo, Mailchimp, HubSpot, SMS Bump.
  • Customer reviews: Reviews.io, Judge.me, Stamped.
  • Customer service: Gorgias.
  • Forms: Privy.
  • Business intelligence: Glew.io.

Usability

Smile.io has a user-friendly interface that allows you to easily manage your loyalty programs and track customer engagement. Along with a fast setup time, the app also offers customization options that help you tailor your programs according to your specific needs.

And because Smile.io offers seamless integrations with popular e-commerce platforms like Shopify, Mailchimp, and Klaviyo, it makes it easy to incorporate your programs into existing marketing and sales strategies.

Support

Smile.io's robust support system has a 24/7 available support team. You can also refer to other resources, including e-books, industry guides, and research papers. Additionally, Smile.io regularly publishes and updates blogs and holds Q&A sessions to discuss new trends and new platform functionalities. Plus, a demo video is always available to help beginners. These resources mean you feel confident and that Smile.io has your back.

Give Your Customers a Reason to Smile

In a nutshell, Smile.io simplifies the process of creating and managing a loyalty program by offering features such as point programs, referral programs, and VIP programs, all in one platform. The key benefits you can get from loyalty and rewards program include improved customer engagement, higher average order value, and increased customer lifetime value. Due to its user-friendly dashboard and helpful resources, it is no wonder more than 100,000 businesses rely on Smile.io to keep their customers happy and engaged with a comprehensive loyalty program solution.

Smile

4.8/5(5,042 reviews)



Smile.io Review (2025): Pricing, Integrations, Support & More

Recommended Reviews

Yotpo Product Reviews App - Pricing, Support, Features, and More!

Yotpo, a cloud-based content marketing tool, allows e-commerce merchants to display socially proofed user-generated content (UGC) created by their customers. A great way to build customer trust while also helping relieve purchase hesitancy, something new or emerging e-commerce stores often struggle to overcome. But does the Yotpo app really do what it claims to do, will it help your store build reviews that drive sales and increase your revenue potential? Let’s take a look: ProsA great all-in-one marketing solutionIntegrates with a ton of third-party toolsPacked full of automatic features, making for a hands-off marketing experienceConsSet up and interface navigation isn't super intuitive, so a steep learning curve is commonSome advanced features are blocked behind payment tiersCan become rather expensive as pricing scales with monthly order volume and site traffic What Is Yotpo? Yotpo is a customer content marketing platform that provides businesses with tools to collect and showcase user-generated content, such as ratings and reviews, photos and videos, and social media posts. The platform integrates with e-commerce platforms, such as Shopify and WooCommerce, and allows businesses to display user-generated content on their website, in email campaigns, and on social media. Yotpo is recommended for users that: Wish to drive sales through UGC.Are just emerging in the e-commerce space and wish to streamline their business’s social proofing. Yotpo is not recommended for users that: Are looking for in-depth analytics.Want customizable and branded review request email outreach options. Pricing Yotpo's pricing is based on the specific needs of each business, and the company offers a range of plans to accommodate different budgets and requirements. Yotpo provides a free plan for businesses just starting out, with limited features and capabilities. Paid plans offer more advanced features, such as unlimited reviews, advanced moderation tools, and integrations with third-party platforms. The pricing of Yotpo's paid plans varies depending on the size of the business and the level of functionality needed. Yotpo also offers custom pricing for large enterprises with unique needs. Free plan includes 50 monthly orders, review request emails, and on-site widgets.Growth plan, starting at $19 p/m (price scales with use) includes all of the free plan features, plus access to a flexible referral program, review carousels, rich snippets, email upsells, and much more.Prime Plan is the most comprehensive and advanced plan, designed for larger businesses with high-volume review needs. It starts at $59 p/m and includes all the features of the lower-tier plans and unlimited review requests and advanced integrations.Powerhouse Plan is designed for businesses with advanced marketing needs and starts at $119 p/m. This plan includes all the features of the lower-tier plans, as well as advanced marketing tools such as referral programs, loyalty programs, and SMS marketing capabilities.Enterprise Plan includes all the features of the lower-tier plans, as well as customized solutions for enterprise-level businesses, including advanced reporting and analytics, custom integrations, and dedicated customer support. » For more options check out 8 Yotpo Alternatives for Hassle-Free Reviews and UGC in 2023 Integrations One of Yotpo’s best features is its ability to integrate with a wide range of CMS platforms and third-party apps. These integrations include: BigCommerceShopify and Shopify PlusMagentoFacebookInstagramSalesforceAdRollHubspotKlaviyoPlus a heap more (and I mean a heap more!) Features Yotpo offers a range of features to help businesses collect and showcase customer-generated content. One of its main features is its reviews and ratings system, which allows customers to leave feedback and rate products directly on a business's website. Yotpo’s bread and butter is creating UGC, and it does this very well. Easily collect and showcase user-generated reviews, photos, and videos with just a few clicks of a button. It also offers full social media integration, allowing customer reviews to be posted to your business social media profiles with ease. Yotpo's analytics tools also provide insights into customer engagement and content performance, allowing businesses to optimize their marketing strategies. Usability One downside of Yotpo is it can be a bit of a learning curve to use at first. Its interface is sometimes clunky, the dashboard can be difficult to navigate, and at times the number of features and information on its navigation pages can become a little overwhelming. Additionally, some users have reported issues with the platform's documentation and customer support, particularly when it comes to troubleshooting technical issues. Support Yotpo’s customer service is generally considered very good. The Yotpo team offers many ways to get in contact with them, including through their help center portal, email, and live chat. The company also provides dedicated account managers for all users, who can offer personalized advice and guidance on setting up and managing campaigns. In addition, Yotpo offers extensive documentation and self-help resources, including a knowledge base, video tutorials, and webinars. Bottom Line When it comes to generating UGC for your e-commerce store, Yotpo is a very solid option. And, although their premium plan can get a little pricey and the app’s navigation can be confusing to newcomers, the app comes with some awesome features, plus, the Yotpo team provides great customer service.

PageFly Review 2025: Pros & Cons, Pricing, & More

In today's competitive e-commerce market, having a visually appealing and easy-to-navigate website is essential for your business' success. A well-crafted website that's easy to navigate can help attract more customers, increase your brand visibility, and build credibility while providing an enjoyable user experience. If you're looking for an easy way to make your Shopify store look more attractive, PageFly is an advanced e-commerce page builder that allows you to design and customize your store in a matter of minutes. Below, we'll look into the app's pros, cons, pricing, and more to help you decide whether this is the best Shopify store design app for you. Pros150,000+ active usersAdvanced analytics toolsUnlimited design options24/7 supportOptimized for mobile phonesConsLimited Free VersionPossible slow loading at times Best For Offering great features for conversion rate optimization, PageFly is best suited for e-commerce merchants, partners, agencies, and freelancers. If your aim is to build advanced web pages without the help of a technical programmer, PageFly can come in quite handy. Although the app is useful for most e-commerce stores, it's particularly beneficial for SMBs using Shopify. In addition to offering customizable templates for your Shopify page, the app also comes with the latest Shopify features, including Countdown Timers, Opt-in Forms, and Image Carousels, making it a great choice for Shopify store owners. » Check out other apps to increase sales as well Overview of Features PageFly offers a host of helpful features for building your landing pages, including the following: Customizable Page Templates The app provides a library of over 100 templates you can use as the foundation of your page. The available template types include: Holiday pageLanding pageHome pageCollection pageProduct pageIntegration templatesAbout pageContact pageBlog post pagePassword page What's more, all the templates are highly customizable—you can change them to your liking and add elements such as custom images, video backgrounds, product carousels, and more. This can help make your pages match your brand identity, increasing your chances of sales by reinforcing your brand with your customers. » Here's what you need to build your Shopify store's landing pages Drag-and-Drop Page Builder The drag-and-drop page builder makes it easy for you to create and customize your pages with just a few clicks. In addition to the easy-to-use options for adding images and slideshows, text editing, and button design, you can also add HTML and CSS code if you wish. The builder lets you simply drag the elements you want into place, adjust their settings, and save changes to facilitate your store design and improve customer experience in your store in no time. Mobile-Responsive Pages PageFly helps make sure that your pages look great on any screen by automatically optimizing them for mobile devices. This helps ensure your store's design looks great even when customers access your store from tablets or phones, improving user experience and boosting your chances of conversion. SEO-Friendly Pages You can expect the pages you create with PageFly to be optimized for search engine crawlers and users. With helpful SEO elements like meta tags and descriptions, PageFly's pages are designed to rank higher in search engines, driving more organic traffic to your store. This can increase your store's visibility, improving its performance and helping you attract more customers. Analytics & Tracking PageFly also allows you to track page views as well as conduct A/B tests to test different page variations. Some of the useful analytics PageFly provides for your pages include: Page visitsTime on pageConversion rate This data can help you understand user behavior in your store and make decisions based on their actions. By tracking and measuring the performance of your pages, you can make improvements to boost your store's bottom line. Plans & Pricing PageFly offers several plans depending on the features that you need. Here's what they are: Free Plan: Best for those who are just starting out, the Free Plan includes PageFly's basic features with 1 slot to test out the page builder before committing to a paid plan.Pay As You Go Plan: Offering additional flexibility and payment on a per-user basis, this plan comes at $24 per month for 10 slots, all app features, and 24/7 live chat support.Enterprise Plan: Best for those who need advanced customization features, this plan includes access to all of PageFly's features, priority support, SEO optimization, the ability to create unlimited pages, and more for $199 per month. Integrations PageFly also offers a wide variety of integrations with other popular apps and services to streamline your marketing efforts and enhance your performance. This allows you to easily add features such as customer reviews, product upsells, Google Analytics tracking, and more. Additionally, you can use PageFly to add custom code and tracking snippets so you can easily choose third-party integrations or custom scripts. Popular integrations available with PageFly include: KlaviyoJudge.meYotpoMailChimp These top-tier integrations offer an array of features to improve the user experience and take your online store to the next level. Usability As it requires no coding knowledge, PageFly is very easy to use—all of the features are intuitive and simple to navigate with just a few clicks. PageFly's intuitive user interface makes creating beautiful, mobile-responsive pages easy with minimal effort. Its drag-and-drop builder significantly facilitates page customization, while the various integrations with other popular apps and services like Klaviyo or Judge.me further streamline the page-building process. Support PageFly offers 24/7 customer support in the form of either live chat or email. The app's knowledgeable team will help you with any queries you have about the platform in a timely manner, helping you resolve any issues quickly. This is what we love about PageFly the most, as it helps build trust and reassure merchants that resolving their issues is a priority. What's more, the app offers additional resources like the Help Center, video tutorials, blog posts, and an active Facebook group for users of the platform, which is a great place to get advice from other merchants. Build a Profitable Store One Page at a Time PageFly is a feature-rich page builder for Shopify stores that offers a powerful suite of tools to help you create and customize pages quickly, easily, and efficiently. With its user-friendly interface, reasonable pricing, and strong customer support, we highly recommend PageFly. This page-building app is a great solution to boost user experience and sales in your Shopify store that benefits newbies and experienced users alike.

Cloudprinter Review (2025): Printing & Shipping on Demand for E-Commerce Sellers

Warehousing and fulfillment are two major problems faced by Shopify merchants with global audiences, and with the growing popularity of dropshipping as a business model, more and more companies are popping up to try and simplify the process. One of these services is Cloudprinter, a print-on-demand service that can handle rapid fulfillment to a global customer base and take the stress of warehousing out of your hands. Read on to find out more. What Is Cloudprinter Best for? Cloudprinter is best for e-commerce merchants who are looking for an easy, ready-made integration for Shopify with thousands of pre-built product templates ready to be labeled. It is most helpful for dropshippers who need an easy way to label and ship their products out to customers. We think it's especially useful for dropshipping beginners as it automates many of the workflows and processes, making it easy to set up and use. » Pro Tip: Combine Cloudprinter with one of the best dropshipping apps on Shopify for maximum growth potential Overview of Key Features & Benefits ProsFree to installAvailable in 104 countriesWhitelabel printing functionIntuitive dashboard designIndustry leadersConsRelatively expensive paid plansSome integrations require Zapier Cloudprinter hosts a number of useful features to help e-commerce merchants with on-demand printing and shipping. It features a smart dashboard making it easy to manage print jobs history, workflow configuration, and organization details while also setting up routing rules, linking products, and checking price and product options. Other useful features include: 1. Numerous Product Templates Without Warehousing Cloudprinter has over 5,000 templates that are ready to go for all your products, including those bearing your personal brand and style. Simply add the products to your store, and Cloudprinter's print-on-demand services will handle order manufacturing and fulfillment for you. 2. Dynamic Product Files If the product templates don't interest you, then you have the ability to upload dynamic PDF files to print your customized products. 3. Automated Global Fulfillment Cloudprinter has the largest print network with over 170 printing facilities in 104 countries that can complete and fulfill customer orders at a rapid pace—within five days in most cases. Additionally, choose from four different shipping options, depending on your company and budget. 4. Reduced Carbon Footprint Localized printing services can greatly reduce the amount of carbon dioxide emissions accrued by US- or China-based warehousing and global shipping, which can improve your business's carbon footprint and save costs. 5. Live Order Updates Always be up to date with the current status of your orders. This will both remove some of the stress off your shoulders and keep your customers happy. Plans & Pricing The Cloudprinter app is free to install for your Shopify store and carries no monthly cost, though you will incur a small fee for each fulfilled order. This ensures that you don't pay for anything unless your products are selling. Cloudprinter offers three pricing plans: Start, Business, and Enterprise. Certain features are standard across all the pricing plans, including access to 24/7 chat support, a self-serve help center, and PDF FIX. However, each plan has its own distinct features: Starter Plan€2.50 job fee€0.25 quantity feeAutomated routingBusiness Plan (€199/month)€1.50 job fee€0.15 quantity fee10+ routing profilesContact with a regional managerEnterprise Plan (€999/month)Custom job and quantity feesCustom routing profilesCustom product templatesAssigned key account manager Integrations Cloudprinter supports various integrations with the best e-commerce platforms and print management systems. These include but are not limited to: Shopify, WooCommerce, and WixeBay, Amazon, and EcwidMailchimp, Dropbox, and AirtableSalesforce, Magento, and Shipstation For a full list of Cloudprinter integrations, you can find more info on their website. It's also important to note that some of these integrations will require Zapier. Usability The app is specifically designed for ease of use and automation. It offers an intuitive dashboard with lots of useful information, such as real-time quotations, order statuses, print calls, and payments and shipment tracking. It responds quickly to user interactions and performs tasks efficiently with logical and intuitive workflows. Support Cloudprinter offers a wide range of support functions. These include: Website info: Comprehensive documentation and knowledge base that includes guides, tutorials, FAQs, and technical documentation.Email support: Ask questions, report issues, or seek assistance with specific inquiries via email.Chatbot: Live chatbot on their website for real-time assistance with queries.Case studies: Real-life stories from users of the app showcasing their experiences.Blogs and webinars: Posts from the Cloudprinter team to help users to learn more about the industry and provide valuable insights. Printing On Cloud Nine Order fulfillment and warehousing are two of the most crucial aspects of every e-commerce business and one of the biggest challenges that new Shopify sellers have to overcome. Instead of sourcing suitable storage facilities and finding a way to ship your products to your customers—both of which can be extremely costly and time-consuming—rather let a handy print-on-demand platform like Cloudprinter automate these processes for you.