keepshoppers logo
Community
Sign In

Smile.io Review (2026): Pricing, Integrations, Support & More

Ali Shah - Writer for KeepShoppers
By Ali Shah
Michelle Meyer - Editor for KeepShoppers
Edited by Michelle Meyer

Updated November 17, 2023

Our team tests eCommerce apps and publishes reviews that are unbiased and not influenced by payments we receive from some of the app developers.

Smile.io_Shopify app_cover image

E-commerce is a competitive market and an effective tactic to increase your average order value and overall sales is loyalty and rewards programs. These offer different benefits to your customers and incentivize them to stay loyal to your brand. Consider that 71% of customers consider their membership to a loyalty program as integral to their relationship with a brand, meaning your customer retention can jump by 5% and overall sales can increase by 25%.

There is a wide array of apps available to make managing loyalty and rewards programs convenient. Smile.io is a highly-rated Shopify app that aims to help you make first-time customers forever customers by letting you build your own loyalty and rewards programs.

Let's take a closer look.

Smile.io_Shopify app_cover image


Pros


  • Highly customized
  • Provides detailed analytics
  • User-friendly
  • Offers multiple reward options

Cons


  • Can be complex for beginners
  • Limitations on free plan
  • Requires ongoing maintenance and updates

What Is Smile.io?

Smile.io is a customer loyalty platform that helps businesses create and manage loyalty and rewards programs effectively for their customers. Businesses can customize rewards and points to encourage repeat purchases, set VIP tiers for exclusive benefits, and introduce referral programs.

Smile

4.8/5(5,042 reviews)



Best For

Smile.io works best for small to mid-sized businesses, especially if you use Shopify as your e-commerce platform. The app is easy to use and requires no coding skills—you can do everything from the dashboard, saving smaller businesses developer costs. Smile.io's functionalities are also fully customizable, so it's easier for small and mid-sized businesses to establish their brand identities.

Overview of Features

Loyalty Points Program

You can offer your customers loyalty points for various actions, such as joining the program in the first place, making a purchase, referring a friend, or engaging with your business on social media. Your customers can then redeem these points for rewards that include discounts, free products, or free shipping.

An additional feature we really like is the Smile Wallet. Instead of endlessly searching through their emails, your customers can view their available points in the wallet. It also updates automatically, so you and your customers don't have to keep track of points earned and spent manually.

Referral Program

The referral program can help you incentive your customers to recommend your program to their friends and family. We like that this feature has a triple pay-off: your customer, their successful referral, and your business are rewarded. Just like the loyalty program, your customers can use their points to get rewards like discounts, free products, or free shipping.

Additionally, because Smile.io can integrate with different email programs, you can easily keep your new and current customers up to date.

VIP Program

Make your customers feel like stars with Smile.io's VIP program by offering exclusive rewards and benefits. You can create tiers within the program and encourage your customers to keep on climbing the ranks with automatic rewards each time they reach a new tier, including free products, discounts, or the option to earn points faster.

As an added push, you can set milestones for your customers, including time limits, to create a sense of urgency and inspire action.

Plans & Pricing

Smile.io offers four different plans to Shopify sellers so you can choose which one will suit your needs and budget best, including a free plan.

Smile.io pricing plan_Shopify


The free plan offers basic functionalities, including basic branding options and a limit of 200 monthly orders. The Starter Plan already gives you access to advanced branding and unlimited orders, but still restricts you to one integration. The Growth Plan introduces pop-up and point expiration features, but access to features like the VIP program and unlimited integrations only comes with the Pro Plan.

Smile

4.8/5(5,042 reviews)



Integrations

Smile.io offers integrations over a wide range of platforms to give your business a stable position such as:

  • Email & SMS marketing: Klaviyo, Mailchimp, HubSpot, SMS Bump.
  • Customer reviews: Reviews.io, Judge.me, Stamped.
  • Customer service: Gorgias.
  • Forms: Privy.
  • Business intelligence: Glew.io.

Usability

Smile.io has a user-friendly interface that allows you to easily manage your loyalty programs and track customer engagement. Along with a fast setup time, the app also offers customization options that help you tailor your programs according to your specific needs.

And because Smile.io offers seamless integrations with popular e-commerce platforms like Shopify, Mailchimp, and Klaviyo, it makes it easy to incorporate your programs into existing marketing and sales strategies.

Support

Smile.io's robust support system has a 24/7 available support team. You can also refer to other resources, including e-books, industry guides, and research papers. Additionally, Smile.io regularly publishes and updates blogs and holds Q&A sessions to discuss new trends and new platform functionalities. Plus, a demo video is always available to help beginners. These resources mean you feel confident and that Smile.io has your back.

Give Your Customers a Reason to Smile

In a nutshell, Smile.io simplifies the process of creating and managing a loyalty program by offering features such as point programs, referral programs, and VIP programs, all in one platform. The key benefits you can get from loyalty and rewards program include improved customer engagement, higher average order value, and increased customer lifetime value. Due to its user-friendly dashboard and helpful resources, it is no wonder more than 100,000 businesses rely on Smile.io to keep their customers happy and engaged with a comprehensive loyalty program solution.

Smile

4.8/5(5,042 reviews)



Smile.io Review (2026): Pricing, Integrations, Support & More

Recommended Reviews

ReConvert App Review - Features, Pricing, Support, & More!

Upselling and cross-selling are essential strategies for increasing revenue and conversions in a highly competitive e-commerce market. They improve overall customer experience by offering personalized product recommendations, which can increase the average order value (AOV) of your online store and help your business grow. ReConvert Upsell & Cross Sell is a post-purchase app designed for upselling and conversion. You can create thank-you pages, pop-ups, buttons, widgets, and a number of other checkout and post-purchase funnels to help increase sales. The app is easy to use with straightforward drag-and-drop functionalities and also offers a bunch of analytics tools to keep track of sales data and store performance. » Improve your store's page design even more with the best Shopify landing page builder apps ProsEasy to set upNo changes to Shopify store checkout functionsLarge library of widget optionsFree pre-made templatesOne-click upsellsExtensive analytics dashboard and functionsFree for development storesConsLimited monthly orders per month What Is ReConvert Best for? ReConvert is best for Shopify store owners looking to increase their sales revenue and conversions by offering upsell and cross-sell opportunities to their customers. ReConvert offers a range of customizable templates which can be tailored to specific products or collections and can include discounts or other incentives to encourage customers to purchase more. The app also provides detailed analytics on the performance of upsell and cross-sell offers, including conversion rates and revenue generated, so store owners can track the success of their campaigns and optimize their offers over time. Overview of Features Thank-You Pages: ReConvert allows you to create amazing custom thank-you page templates for upselling to your customers after purchase without changing your Shopify checkout page.Upsell and Cross-sell: You can cross-sell and upsell your customers with multiple features like product recommendations, timer pop-ups, reorder widgets, product upsell, and a lot more.Triggers: ReConvert allows you to use triggers to display different thank-you pages that have different offers according to the product's properties, customer, and order. With this, you can show the right offer to each customer and ensure that your conversion rate remains high.Gather Customer Data: You can collect customer information such as product comments, post-purchase survey answers, and birthdays to personalize their shopping experience and implement any important feedback.Powerful Integrations: By integrating with the right third-party apps, you can enhance your store and display smart product recommendations, send automated birthday campaigns, and showcase product reviews.Analytics: ReConvert's analytic section displays your store's real-time performance. Using this, you can ensure that all your widgets are doing well and you're getting a positive ROI. » Check out the best analytics apps Shopify has to offer Plans & Pricing ReConvert pricing plans are usage-based. Each plan has a monthly order limit plus a 0.75% commission on extra revenue you generate because of the app. All of the pricing plans include all of the features, such as one-click upsells and checkout, post-purchase funnel, and thank-you page editors. Finally, ReConvert also offers a 30-day free trial. Free Plan: The free plan is only available to development stores.Upsell Basic Plan: Up to 49 total orders per month for $4.99.Upsell Premium Plan: Up to 99 total orders per month for $7.99.Upsell Premium Pro: Up to 199 total orders per month for $14.99. If you have more than 199 orders per month, you can view ReConvert's pricing page for more options. Integrations ReConvert offers a wide range of integrations with popular third-party apps to help you optimize your store's upsell and cross-sell strategy and enhance your customer's shopping experience. See below for a list of the best Shopify apps which offer integrations: SMSBumpMailChimpLooxKlaviyoWiser RecommendationsJudge.meAli ReviewsStamped.ioRebuySMS notifications Usability The app's designed to be user-friendly and easy to navigate with a clean and intuitive dashboard, making it easy for merchants to create and manage their upsell and cross-sell offers. To create an offer, merchants can choose from a variety of templates and customize them with their own images, text, and product recommendations. ReConvert also includes a drag-and-drop builder, which allows users to easily rearrange the layout of their offers and streamlines the upsell and cross-sell process without the need for any technical expertise. Support The app offers 24/7 customer support via email and live chat for all plans. It also provides in-depth documentation of all widgets and features in the app's helpdesk portal. The documentation is inclusive of explanatory videos, screenshots, and text. Users can also find a knowledge base and FAQs to help troubleshoot common issues and questions on their own Will ReConvert Help Your Business Convert? ReConvert can be a valuable tool for Shopify store owners looking to increase their sales and improve conversion rates. It's user-friendly, requires no coding skills, and has a range of customization options to suit your business needs. It also offers seamless integrations with some of the best and most popular apps on Shopify for even more business growth potential. Overall, ReConvert is almost certainly going to help with increasing sales and conversions; however, be aware that with increased sales come increased costs since the app includes a commission on extra revenue generated from using the app. So, make sure that your store's margins and pricing are calculated appropriately.

BeProfit App Review: Features, Pros & Cons, and More

The BeProfit app is an all-in-one profit analytics dashboard, helping ecommerce merchants keep track of their business finances and leverage data to optimize their profit and growth. BeProfit features custom reports, marketing performance insights, cohort analysis and more. ProsAvailable on Shopify and other top eCommerce platformsMake data-driven decisions with actionable insightsSeamlessly auto-syncs with Facebook, Pinterest, TikTok, Snapchat, Google, and even AliExpressPresents your most\least profitable itemsProvides a UTM attribution toolConsDashboard can seem challenging to beginners What is BeProfit? BeProfit is an all-in-one profit and expense management app designed specifically for e-commerce businesses. It integrates with popular e-commerce platforms such as Shopify, Amazon, eBay, and Etsy, allowing users to track their sales and expenses in real-time. The app provides a wide range of features, including profit and loss statements, expense tracking, inventory management, and sales analytics. It also offers users the ability to create custom reports and set goals for their business. With BeProfit, e-commerce business owners can gain valuable insights into their finances and make data-driven decisions to help grow their business. Who BeProfit Is Best For Whether you own a dropshipping store, a print on demand service, or any other type of eCommerce business, BeProfit is the #1 app to track your business profits and expenses. It allows online sellers to actually understand their data, make better decisions and optimize their profitability. BeProfit Pricing Free Plan All basic plan features included, coupled with up to 30 monthly store orders. Basic Plan $25/month when billed monthly $20/month when billed yearly Pro Plan $50/month when billed monthly $40/month when billed yearly Ultimate Plan $100/month when billed monthly $80/month when billed yearly Features of BeProfit Data-Driven Reports The BeProfit app allows users to generate a wide range of reports, including: Product reports Quickly analyze key metrics like revenue, profit, COGS, and sales for all your products and services. Order reports Leverage custom order and sales reports, track orders, break down expenses, and much more. Marketing reports Effortlessly gain insight into CPC, conversion rate, and ROAS marketing costs with a simple click of a button. Custom reports For those metrics that require a more tailored approach, simply set up a custom report and start tracking taxes, accounting metrics, profit reports, and much more. UTM Attribution BeProfit’s UTM attribution wizard gives you the power to stay on top of your marketing campaigns by drilling all the way down to your ad sets and ads performance. Ad Spend Platforms BeProfit easily integrates with top advertising platforms like Facebook, Instagram, Google, Pinterest, Bing, TikTok and more, all to provide you with accurate marketing data and insights that actually translate into more profits BeProfit Ease of Use The BeProfit app is extremely easy to use, even for those who are new to it. The fresh design and the intuitively laid out user interface make it easier for users to navigate through and produce snapshots of a store’s profits, sales, and orders - all in one location. Setting it aside from many of its competitors, BeProfit also has both MT4 and MT5 connection capabilities, granting users even more functionalities and features they are unlikely to find anywhere else. Is BeProfit Worth It? BeProfit isn't simply a one-time product, it's a comprehensive profit calculator and analytics system. Again and again, the app has proven to be a fool-proof method for building a successful online store. Thanks to the app’s innovative design and wide range of features and functionalities, users can start streamlining their e-commerce business’s most tedious tasks. That way, you can continue to focus on building your business while leaving all the heavy lifting to BeProfit.

Sync2Fashion by B2B GRIFFATI Review—Features, Pricing, Support, and More!

If you're into the fashion world and thinking of setting up a Shopify dropshipping store, then you'll need access to the best suppliers and luxury clothing brands to compete against other similar stores. Look no further than Sync2Fashion by B2B GRIFFATI, a dropshipping service that can provide e-commerce store owners with numerous clothing brands at the best possible prices. What Is Sync2Fashion (and How to Integrate It) Sync2Fashion is a dropshipping app that offers a variety of useful features to help you streamline operations and increase sales. The app is ideal for small and medium-sized e-commerce businesses looking to expand their product offerings without the need for inventory management or shipping logistics. Sync2Fashion helps you save time and money by automating various aspects of the dropshipping process, including product procurement, order fulfillment, and tracking shipments. What Sets Sync2Fashion Apart Sync2Fashion differs from other dropshipping feature apps by offering many unique and valuable features: An advanced product search feature allows you to quickly find the products you want to sell based on various criteria such as brand, category, price, etc. Built-in product customization tools that let you create your own product listings with your own descriptions, images, and prices. Manage multiple stores under a single account, which is especially useful if you have multiple brands and product lines. A powerful integration feature with major social media platforms such as Facebook and Instagram lets you expand your reach and attract new customers. Sync2Fashion Features 1. Customize Your Store With an Updating Catalogue B2B GRIFFATI's catalog of available products is constantly updated to keep up with the latest trends, so your store will never fail to be trendy. Choose from many of the most well-known brands, including Ralph Lauren, Armani Jeans, Michael Kors, Levi's, Calvin Klein, and more. Additionally, decide which products you want to sell in your store, filtering by everything from brand, category, color, gender, and even season! »Here's how to test if the products you want to sell on Shopify will be successful 2. Fast Fulfillment Without Warehousing The dropshipping business model allows e-commerce merchants to keep items in their stores without having to pay for warehousing costs. B2B GRIFFATI's warehouses will keep your listed products in stock and ship to customers in over 180 countries with reputable services like UPS and DHL so that you never have to worry about losing stock or storage costs. Furthermore, the automatic stock synchronization feature will prevent you from suffering stock errors for unavailable products. » Explore other top inventory sync apps to improve your decision-making 3. Wholesale Pricing for Elevated Profit Margins List luxury products in your store with discounts of up to 75% to ensure that you receive the highest profit margins available. Sync2Fashion will also automatically configure prices by adhering to general markup rules. » Make sure your products are priced correctly by monitoring your competitors' prices 4. Automatic Order Forwarding Once customers complete an order in your store, it will automatically be forwarded to B2B GRIFFATI's warehouses while also allowing you to keep your customers updated on the status of their orders. ProsUser-friendly interfaceWide range of featuresHighly customizableIntegration with major e-commerce platformsDetailed analyticsGreat customer supportConsFree trial is only 1 dayItem and shipping costs aren't included in pricing plansCertain stores are excluded from installing the app Sync2Fashion Pricing Plans Sync2Fashion offers a 1-day free trial to ensure that you like the service and can become comfortable with the software before paying. There are three pricing plans to choose from. Play Plan The Play Plan is the most basic at $39/month. Features are limited and include access to the product catalog and the ability to create and manage stores. However, this plan does exclude features such as order tracking and automated order fulfillment. It also limits you to 250 products. Limited Plan The Limited Plan is $90/month and includes more features than the Play Plan, such as automated order fulfillment, shipment tracking, and the ability to create and manage up to three stores. You can also import up to 1,000 products. Business Plan The Business plan costs $190/month and includes all the features of the Limited Plan, plus extras like a 5,000 product limit, priority customer support, and the ability to create and manage an unlimited number of stores. This plan is ideal for businesses with high order volumes and more complex dropshipping needs. Usability Sync2Fashion has a user-friendly interface that's intuitive and easy to operate. The app is highly customizable, allowing you to tailor settings and features to suit your needs. Additionally, by effortlessly integrating with leading e-commerce platforms such as Shopify and WooCommerce, Sync2Fashion makes it easy to streamline your online operations. Support Sync2Fashion offers a variety of support options to help you resolve any issues or questions you may have. Support email: Sync2Fashion provides a support email for businesses to make inquiries and get help from the support team.Whatsapp and Telegram: The app provides support through messaging apps to get immediate support.FAQ: Sync2Fashion's comprehensive FAQ section covers various app-related topics such as installation, setup, and troubleshooting.YouTube: The app offers helpful video tutorials on its YouTube channel. Sync or Swim: Optimize Your Fashion Dropshipping Store Running a dropshipping fashion store is a difficult endeavor at the best of times. With having to maintain the latest items from the best suppliers while also worrying about order fulfillment and warehousing, it's essential to select a great Shopify dropshipping partner to do the difficult work for you so that you can focus on growing your brand. B2B GRIFFATI's Sync2Fashion offers a variety of customizable features to suit your brand and different pricing packages to suit your pocket. Its diverse product range is second to none, so while fashion trends come and go, Sync2Fashion will ensure your store remains relevant and on-trend.