keepshoppers logo
Community
Sign In

Smile.io Review (2026): Pricing, Integrations, Support & More

Ali Shah - Writer for KeepShoppers
By Ali Shah
Michelle Meyer - Editor for KeepShoppers
Edited by Michelle Meyer

Updated November 17, 2023

Our team tests eCommerce apps and publishes reviews that are unbiased and not influenced by payments we receive from some of the app developers.

Smile.io_Shopify app_cover image

E-commerce is a competitive market and an effective tactic to increase your average order value and overall sales is loyalty and rewards programs. These offer different benefits to your customers and incentivize them to stay loyal to your brand. Consider that 71% of customers consider their membership to a loyalty program as integral to their relationship with a brand, meaning your customer retention can jump by 5% and overall sales can increase by 25%.

There is a wide array of apps available to make managing loyalty and rewards programs convenient. Smile.io is a highly-rated Shopify app that aims to help you make first-time customers forever customers by letting you build your own loyalty and rewards programs.

Let's take a closer look.

Smile.io_Shopify app_cover image


Pros


  • Highly customized
  • Provides detailed analytics
  • User-friendly
  • Offers multiple reward options

Cons


  • Can be complex for beginners
  • Limitations on free plan
  • Requires ongoing maintenance and updates

What Is Smile.io?

Smile.io is a customer loyalty platform that helps businesses create and manage loyalty and rewards programs effectively for their customers. Businesses can customize rewards and points to encourage repeat purchases, set VIP tiers for exclusive benefits, and introduce referral programs.

Smile

4.8/5(5,042 reviews)



Best For

Smile.io works best for small to mid-sized businesses, especially if you use Shopify as your e-commerce platform. The app is easy to use and requires no coding skills—you can do everything from the dashboard, saving smaller businesses developer costs. Smile.io's functionalities are also fully customizable, so it's easier for small and mid-sized businesses to establish their brand identities.

Overview of Features

Loyalty Points Program

You can offer your customers loyalty points for various actions, such as joining the program in the first place, making a purchase, referring a friend, or engaging with your business on social media. Your customers can then redeem these points for rewards that include discounts, free products, or free shipping.

An additional feature we really like is the Smile Wallet. Instead of endlessly searching through their emails, your customers can view their available points in the wallet. It also updates automatically, so you and your customers don't have to keep track of points earned and spent manually.

Referral Program

The referral program can help you incentive your customers to recommend your program to their friends and family. We like that this feature has a triple pay-off: your customer, their successful referral, and your business are rewarded. Just like the loyalty program, your customers can use their points to get rewards like discounts, free products, or free shipping.

Additionally, because Smile.io can integrate with different email programs, you can easily keep your new and current customers up to date.

VIP Program

Make your customers feel like stars with Smile.io's VIP program by offering exclusive rewards and benefits. You can create tiers within the program and encourage your customers to keep on climbing the ranks with automatic rewards each time they reach a new tier, including free products, discounts, or the option to earn points faster.

As an added push, you can set milestones for your customers, including time limits, to create a sense of urgency and inspire action.

Plans & Pricing

Smile.io offers four different plans to Shopify sellers so you can choose which one will suit your needs and budget best, including a free plan.

Smile.io pricing plan_Shopify


The free plan offers basic functionalities, including basic branding options and a limit of 200 monthly orders. The Starter Plan already gives you access to advanced branding and unlimited orders, but still restricts you to one integration. The Growth Plan introduces pop-up and point expiration features, but access to features like the VIP program and unlimited integrations only comes with the Pro Plan.

Smile

4.8/5(5,042 reviews)



Integrations

Smile.io offers integrations over a wide range of platforms to give your business a stable position such as:

  • Email & SMS marketing: Klaviyo, Mailchimp, HubSpot, SMS Bump.
  • Customer reviews: Reviews.io, Judge.me, Stamped.
  • Customer service: Gorgias.
  • Forms: Privy.
  • Business intelligence: Glew.io.

Usability

Smile.io has a user-friendly interface that allows you to easily manage your loyalty programs and track customer engagement. Along with a fast setup time, the app also offers customization options that help you tailor your programs according to your specific needs.

And because Smile.io offers seamless integrations with popular e-commerce platforms like Shopify, Mailchimp, and Klaviyo, it makes it easy to incorporate your programs into existing marketing and sales strategies.

Support

Smile.io's robust support system has a 24/7 available support team. You can also refer to other resources, including e-books, industry guides, and research papers. Additionally, Smile.io regularly publishes and updates blogs and holds Q&A sessions to discuss new trends and new platform functionalities. Plus, a demo video is always available to help beginners. These resources mean you feel confident and that Smile.io has your back.

Give Your Customers a Reason to Smile

In a nutshell, Smile.io simplifies the process of creating and managing a loyalty program by offering features such as point programs, referral programs, and VIP programs, all in one platform. The key benefits you can get from loyalty and rewards program include improved customer engagement, higher average order value, and increased customer lifetime value. Due to its user-friendly dashboard and helpful resources, it is no wonder more than 100,000 businesses rely on Smile.io to keep their customers happy and engaged with a comprehensive loyalty program solution.

Smile

4.8/5(5,042 reviews)



Smile.io Review (2026): Pricing, Integrations, Support & More

Recommended Reviews

PageFly Review 2026: Pros & Cons, Pricing, & More

In today's competitive e-commerce market, having a visually appealing and easy-to-navigate website is essential for your business' success. A well-crafted website that's easy to navigate can help attract more customers, increase your brand visibility, and build credibility while providing an enjoyable user experience. If you're looking for an easy way to make your Shopify store look more attractive, PageFly is an advanced e-commerce page builder that allows you to design and customize your store in a matter of minutes. Below, we'll look into the app's pros, cons, pricing, and more to help you decide whether this is the best Shopify store design app for you. Pros150,000+ active usersAdvanced analytics toolsUnlimited design options24/7 supportOptimized for mobile phonesConsLimited Free VersionPossible slow loading at times Best For Offering great features for conversion rate optimization, PageFly is best suited for e-commerce merchants, partners, agencies, and freelancers. If your aim is to build advanced web pages without the help of a technical programmer, PageFly can come in quite handy. Although the app is useful for most e-commerce stores, it's particularly beneficial for SMBs using Shopify. In addition to offering customizable templates for your Shopify page, the app also comes with the latest Shopify features, including Countdown Timers, Opt-in Forms, and Image Carousels, making it a great choice for Shopify store owners. » Check out other apps to increase sales as well Overview of Features PageFly offers a host of helpful features for building your landing pages, including the following: Customizable Page Templates The app provides a library of over 100 templates you can use as the foundation of your page. The available template types include: Holiday pageLanding pageHome pageCollection pageProduct pageIntegration templatesAbout pageContact pageBlog post pagePassword page What's more, all the templates are highly customizable—you can change them to your liking and add elements such as custom images, video backgrounds, product carousels, and more. This can help make your pages match your brand identity, increasing your chances of sales by reinforcing your brand with your customers. » Here's what you need to build your Shopify store's landing pages Drag-and-Drop Page Builder The drag-and-drop page builder makes it easy for you to create and customize your pages with just a few clicks. In addition to the easy-to-use options for adding images and slideshows, text editing, and button design, you can also add HTML and CSS code if you wish. The builder lets you simply drag the elements you want into place, adjust their settings, and save changes to facilitate your store design and improve customer experience in your store in no time. Mobile-Responsive Pages PageFly helps make sure that your pages look great on any screen by automatically optimizing them for mobile devices. This helps ensure your store's design looks great even when customers access your store from tablets or phones, improving user experience and boosting your chances of conversion. SEO-Friendly Pages You can expect the pages you create with PageFly to be optimized for search engine crawlers and users. With helpful SEO elements like meta tags and descriptions, PageFly's pages are designed to rank higher in search engines, driving more organic traffic to your store. This can increase your store's visibility, improving its performance and helping you attract more customers. Analytics & Tracking PageFly also allows you to track page views as well as conduct A/B tests to test different page variations. Some of the useful analytics PageFly provides for your pages include: Page visitsTime on pageConversion rate This data can help you understand user behavior in your store and make decisions based on their actions. By tracking and measuring the performance of your pages, you can make improvements to boost your store's bottom line. Plans & Pricing PageFly offers several plans depending on the features that you need. Here's what they are: Free Plan: Best for those who are just starting out, the Free Plan includes PageFly's basic features with 1 slot to test out the page builder before committing to a paid plan.Pay As You Go Plan: Offering additional flexibility and payment on a per-user basis, this plan comes at $24 per month for 10 slots, all app features, and 24/7 live chat support.Enterprise Plan: Best for those who need advanced customization features, this plan includes access to all of PageFly's features, priority support, SEO optimization, the ability to create unlimited pages, and more for $199 per month. Integrations PageFly also offers a wide variety of integrations with other popular apps and services to streamline your marketing efforts and enhance your performance. This allows you to easily add features such as customer reviews, product upsells, Google Analytics tracking, and more. Additionally, you can use PageFly to add custom code and tracking snippets so you can easily choose third-party integrations or custom scripts. Popular integrations available with PageFly include: KlaviyoJudge.meYotpoMailChimp These top-tier integrations offer an array of features to improve the user experience and take your online store to the next level. Usability As it requires no coding knowledge, PageFly is very easy to use—all of the features are intuitive and simple to navigate with just a few clicks. PageFly's intuitive user interface makes creating beautiful, mobile-responsive pages easy with minimal effort. Its drag-and-drop builder significantly facilitates page customization, while the various integrations with other popular apps and services like Klaviyo or Judge.me further streamline the page-building process. Support PageFly offers 24/7 customer support in the form of either live chat or email. The app's knowledgeable team will help you with any queries you have about the platform in a timely manner, helping you resolve any issues quickly. This is what we love about PageFly the most, as it helps build trust and reassure merchants that resolving their issues is a priority. What's more, the app offers additional resources like the Help Center, video tutorials, blog posts, and an active Facebook group for users of the platform, which is a great place to get advice from other merchants. Build a Profitable Store One Page at a Time PageFly is a feature-rich page builder for Shopify stores that offers a powerful suite of tools to help you create and customize pages quickly, easily, and efficiently. With its user-friendly interface, reasonable pricing, and strong customer support, we highly recommend PageFly. This page-building app is a great solution to boost user experience and sales in your Shopify store that benefits newbies and experienced users alike.

Brandify Review (2026): Enhance Your Shopify UX

Having unique and memorable branding is an essential part of differentiating your Shopify store from the thousands of others populating the internet, but tweaking the fine elements of your store's aesthetic can often take hours of difficult and tedious coding that very few Shopify sellers have the skillset for. All of that can be nullified with a simple app that offers numerous customization options without the need for coding, and you need look no further than Brandify by Ninety9. Read on to learn more about how this app can help you. ProsCost effectiveTrusted developerFree planNo coding experience requiredLots of Shopify app integrationsConsLimited features on free planOnly some aspects of your store are customizable Best For Brandify is best for Shopify store owners or online retailers who are looking to enhance the user experience of their store. It is especially useful for merchants who are in the online fashion industry i.e. clothes, jewelry and other small products & trinkets. This is a highly saturated market and sellers need every advantage they can get. One of those advantages is making sure your store stands out with nice colors and effects that are pleasing to the eye but not in a way that's too tacky and over the top. We feel Brandify does a great job of getting the balance just right as evidenced by their current 5 star rating on Shopify and excellent customer reviews. Overview of Features Fully Customizable Cursors Quickly choose from one of the many available cursors, or go the extra mile and upload your own to really hone your store's identity. In addition to this, implement fun cursor trails to match whatever theme suits you, even the likes of simple snowflakes falling behind your moving cursor during the snowy winter seasons. Aside from the physical look of your cursor, there are also a variety of animations you can add as a reaction to a user click, such as a pointing finger or raindrop ripple effect. Modified Scrolling The scroll bars on the side and bottom of every page mostly go unnoticed, but failing to customize their appearance increases the chance of your store blending in with the others around it. Instead, use Brandify to customize the size, colors, and even shadow to better match the design of your store. Additionally, smooth scrolling, a feature developed by Ninety9, delays the input from your mouse wheel while also slowing the speed of your scroll to increase the smoothness and feel of navigating your store. Unlike many other branding apps, Brandify also offers you premium content protection by preventing mobile and PC users from copying images and text on your website and inspecting your code. Other features include but are not limited to: Loading progress barsBlinking title animationsUpsell titles » Pro tip: Combining Brandify with a good page speed optimization app can further enhance the user experience of your customers. Brandify Pricing & Plans Ninety9 offers an infinite free plan with some highlight features—such as scroll modification, content protection, and even chat support—to allow you to try out the service for yourself before committing to any money. If you're happy with the result, then you only need to pay $4.99/month to get all the premium features offered by the app. Integrations Brandify integrates with all types of apps from popular Shopify categories such as: Landing page buildersReview widgetsEmail pop upsTranslation appsCurrency converters Usability Brandify was designed with simplicity and ease of use in mind. The features are all laid out neatly on the left hand side of the app's dashboard and follow a logical workflow. Navigating the app is also easy as everything feels like it is exactly where it should be and as mentioned before, no coding is required so even the most novice store owner can edit their way to a great looking Shopify store. Support Ninety9 are quick to respond and help with any customer queries. The easiest way to contact them is through e-mail but users who have downloaded the app can also use the chat support feature. It should also be noted that one of the main praises for the app in its Shopify reviews was the excellent customer support Ninety9 offered when solving problems. Let Customers Identify With Your Brand Honing and customizing your brand is essential to forging your online presence and differentiating your store from the rest, and website design is one of the simplest ways to achieve this, especially if you choose an affordable app that's easy to use and install, and compatible with most Shopify themes and other apps. If you're still unconvinced, then let the reviews speak for themselves. Brandify has maintained—at the time of writing this review—a solid 5 stars on the Shopify app store. Head to their app store page to learn more.

Reputon Customer Reviews App: Social Proof for Shopify Stores

There is no better marketing technique than social proof. When customers are deciding whether or not to purchase an item, the first thing they do is judge the state of that product's reviews on Google and different social media platforms. If your products have little to no customer reviews—or if the reviews are bad—you might as well give up hope of selling it. That's where a service like Customer Reviews Collector by Reputon can come in handy. Read on to learn more. How Customer Reviews Collector Can Help You Collect Reviews Automatically The app will automatically email a review request survey to a customer once they've received an item. If the survey result is positive, then the customer will be redirected to a reviews site of your choice—Google, Yelp, Facebook, and many more! You can even personalize these emails with your logo, text, and discount offers to persuade customers to leave reviews. Reduce Negative Reviews If the customer survey is filled out negatively, then instead of directing the customer to a reviews site, they will be redirected straight to a customer feedback form in order to contact you directly so that you can attempt to fix their issue without a negative review bringing your ratings down. Boost SEO Having many impressive customer reviews with few negative ones is great for discoverability by Google, which can increase traffic to your store and inevitable sales. Email Stat Tracking Reputon's built-in statistics will track the efficiency of your review request emails to help you fine-tune your process to enhance their benefit. Pricing All pricing plans are billed once a month in USD: Free Plan Offers all the essential features, such as: 50 emails/monthMultiple review linksCustom email templates Light Plan $9.99/month This plan offers all the features of the free plan, as well as: 150 emails/monthImport from CSVMore email templatesOption to skip POS orders Standard Plan $24.99/month This plan offers all the features of the previous plans, as well as: 500 emails/monthEmail blacklistEmail triggers for delivered and tagged orders Advanced Plan $49.99/month This plan offers all the features of the previous plans, as well as: 1,500 emails/monthAftership integrationVIP customer support Final Verdict: Should You Use Reputon Customer Reviews Collector? Developing a solid review profile with good online ratings is essential for the success of your Shopify store, and manually emailing every customer is too time-consuming. An effective automation app like Reputon's Customer Reviews Collector can leverage this amazing strategy without you having to lift a finger. But don't just take our word for it; hundreds of Shopify sellers have reviewed this app on the Shopify app store and given it an overall rating of 4.8 stars. If you'd like to learn more, visit their website or head directly to their Shopify app store page.