How do I use the multilingual chat widget?

Asked 5 years ago

Hi, I'm new to Tidio and currently exploring it. While trying to set it up I noticed that I could set up a super cool, multilingual chat widget, and I thought that this would translate any foreign language messages coming through, but it doesn't. How do I get it to translate?

Tidio live chat

Katie Heenan

Wednesday, July 14, 2021

Tidio's multilanguage feature works by detecting the visitor's browser language and adjusting the chat widget accordingly. To detect the languages, they need to be added in your 'Multilanguage Settings'.
To add more languages go to Settings > Live Chat > Channels > Multilanguage. Click Add choose the language(s) you want to add.